Tell a patient"thank youfor choosingByram"Achieveperfectattendanceall weekWork theoldest Oppin yourpipelineBe 100%caught up"to date"Utilize aninterpreteron a callNo O/Erejectionsfor 3 daysAvoid a"GooseEgg" thisweekTake ax'ferredcall fromCSNo CourtesyReviewrequests for3 daysConvert 2Opps to salefromCancellationSpeak withsomeonenamedWilliam orBillPostsomethingabout Libre2in TeamsResolve anissue froman upsetpatientProvide PHEdisclaimerverbatim to10 patientsTake acall for atemmateSpeak withsomeonewith aDOB in the1930'sGet caughtupon all of your2nd & 3rdcontactsTell a jokein teamhuddleAsk yourSupervisorfor an extraassignmentFinish100% ofyour 1stcontactsPost somethingon the NewIntakecommunitypagesAsk a patientto leave us aGoogleReviewSpeak withsomeonenamedSusanComplimenta teammatefrom anotherteamin TeamsTell a patient"thank youfor choosingByram"Achieveperfectattendanceall weekWork theoldest Oppin yourpipelineBe 100%caught up"to date"Utilize aninterpreteron a callNo O/Erejectionsfor 3 daysAvoid a"GooseEgg" thisweekTake ax'ferredcall fromCSNo CourtesyReviewrequests for3 daysConvert 2Opps to salefromCancellationSpeak withsomeonenamedWilliam orBillPostsomethingabout Libre2in TeamsResolve anissue froman upsetpatientProvide PHEdisclaimerverbatim to10 patientsTake acall for atemmateSpeak withsomeonewith aDOB in the1930'sGet caughtupon all of your2nd & 3rdcontactsTell a jokein teamhuddleAsk yourSupervisorfor an extraassignmentFinish100% ofyour 1stcontactsPost somethingon the NewIntakecommunitypagesAsk a patientto leave us aGoogleReviewSpeak withsomeonenamedSusanComplimenta teammatefrom anotherteamin Teams

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell a patient "thank you for choosing Byram"
  2. Achieve perfect attendance all week
  3. Work the oldest Opp in your pipeline
  4. Be 100% caught up "to date"
  5. Utilize an interpreter on a call
  6. No O/E rejections for 3 days
  7. Avoid a "Goose Egg" this week
  8. Take a x'ferred call from CS
  9. No Courtesy Review requests for 3 days
  10. Convert 2 Opps to sale from Cancellation
  11. Speak with someone named William or Bill
  12. Post something about Libre2 in Teams
  13. Resolve an issue from an upset patient
  14. Provide PHE disclaimer verbatim to 10 patients
  15. Take a call for a temmate
  16. Speak with someone with a DOB in the 1930's
  17. Get caught up on all of your 2nd & 3rd contacts
  18. Tell a joke in team huddle
  19. Ask your Supervisor for an extra assignment
  20. Finish 100% of your 1st contacts
  21. Post something on the New Intake community pages
  22. Ask a patient to leave us a Google Review
  23. Speak with someone named Susan
  24. Compliment a teammate from another team in Teams