Tell a patient"thank youfor choosingByram"No CourtesyReviewrequests for3 daysWork theoldest Oppin yourpipelineComplimenta teammatefrom anotherteamin TeamsUtilize aninterpreteron a callTell a jokein teamhuddleGet caughtupon all of your2nd & 3rdcontactsTake ax'ferredcall fromCSPostsomethingabout Libre2in TeamsProvide PHEdisclaimerverbatim to10 patientsNo O/Erejectionsfor 3 daysConvert 2Opps to salefromCancellationAchieveperfectattendanceall weekFinish100% ofyour 1stcontactsSpeak withsomeonenamedSusanPost somethingon the NewIntakecommunitypagesAsk a patientto leave us aGoogleReviewSpeak withsomeonewith aDOB in the1930'sAsk yourSupervisorfor an extraassignmentAvoid a"GooseEgg" thisweekSpeak withsomeonenamedWilliam orBillBe 100%caught up"to date"Take acall for atemmateResolve anissue froman upsetpatientTell a patient"thank youfor choosingByram"No CourtesyReviewrequests for3 daysWork theoldest Oppin yourpipelineComplimenta teammatefrom anotherteamin TeamsUtilize aninterpreteron a callTell a jokein teamhuddleGet caughtupon all of your2nd & 3rdcontactsTake ax'ferredcall fromCSPostsomethingabout Libre2in TeamsProvide PHEdisclaimerverbatim to10 patientsNo O/Erejectionsfor 3 daysConvert 2Opps to salefromCancellationAchieveperfectattendanceall weekFinish100% ofyour 1stcontactsSpeak withsomeonenamedSusanPost somethingon the NewIntakecommunitypagesAsk a patientto leave us aGoogleReviewSpeak withsomeonewith aDOB in the1930'sAsk yourSupervisorfor an extraassignmentAvoid a"GooseEgg" thisweekSpeak withsomeonenamedWilliam orBillBe 100%caught up"to date"Take acall for atemmateResolve anissue froman upsetpatient

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell a patient "thank you for choosing Byram"
  2. No Courtesy Review requests for 3 days
  3. Work the oldest Opp in your pipeline
  4. Compliment a teammate from another team in Teams
  5. Utilize an interpreter on a call
  6. Tell a joke in team huddle
  7. Get caught up on all of your 2nd & 3rd contacts
  8. Take a x'ferred call from CS
  9. Post something about Libre2 in Teams
  10. Provide PHE disclaimer verbatim to 10 patients
  11. No O/E rejections for 3 days
  12. Convert 2 Opps to sale from Cancellation
  13. Achieve perfect attendance all week
  14. Finish 100% of your 1st contacts
  15. Speak with someone named Susan
  16. Post something on the New Intake community pages
  17. Ask a patient to leave us a Google Review
  18. Speak with someone with a DOB in the 1930's
  19. Ask your Supervisor for an extra assignment
  20. Avoid a "Goose Egg" this week
  21. Speak with someone named William or Bill
  22. Be 100% caught up "to date"
  23. Take a call for a temmate
  24. Resolve an issue from an upset patient