Tell a patient"thank youfor choosingByram"Post somethingon the NewIntakecommunitypagesResolve anissue froman upsetpatientAsk yourSupervisorfor an extraassignmentAvoid a"GooseEgg" thisweekGet caughtupon all of your2nd & 3rdcontactsTell a jokein teamhuddleNo CourtesyReviewrequests for3 daysSpeak withsomeonenamedWilliam orBillTake acall for atemmatePostsomethingabout Libre2in TeamsBe 100%caught up"to date"No O/Erejectionsfor 3 daysSpeak withsomeonewith aDOB in the1930'sFinish100% ofyour 1stcontactsTake ax'ferredcall fromCSProvide PHEdisclaimerverbatim to10 patientsAchieveperfectattendanceall weekUtilize aninterpreteron a callConvert 2Opps to salefromCancellationWork theoldest Oppin yourpipelineComplimenta teammatefrom anotherteamin TeamsAsk a patientto leave us aGoogleReviewSpeak withsomeonenamedSusanTell a patient"thank youfor choosingByram"Post somethingon the NewIntakecommunitypagesResolve anissue froman upsetpatientAsk yourSupervisorfor an extraassignmentAvoid a"GooseEgg" thisweekGet caughtupon all of your2nd & 3rdcontactsTell a jokein teamhuddleNo CourtesyReviewrequests for3 daysSpeak withsomeonenamedWilliam orBillTake acall for atemmatePostsomethingabout Libre2in TeamsBe 100%caught up"to date"No O/Erejectionsfor 3 daysSpeak withsomeonewith aDOB in the1930'sFinish100% ofyour 1stcontactsTake ax'ferredcall fromCSProvide PHEdisclaimerverbatim to10 patientsAchieveperfectattendanceall weekUtilize aninterpreteron a callConvert 2Opps to salefromCancellationWork theoldest Oppin yourpipelineComplimenta teammatefrom anotherteamin TeamsAsk a patientto leave us aGoogleReviewSpeak withsomeonenamedSusan

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell a patient "thank you for choosing Byram"
  2. Post something on the New Intake community pages
  3. Resolve an issue from an upset patient
  4. Ask your Supervisor for an extra assignment
  5. Avoid a "Goose Egg" this week
  6. Get caught up on all of your 2nd & 3rd contacts
  7. Tell a joke in team huddle
  8. No Courtesy Review requests for 3 days
  9. Speak with someone named William or Bill
  10. Take a call for a temmate
  11. Post something about Libre2 in Teams
  12. Be 100% caught up "to date"
  13. No O/E rejections for 3 days
  14. Speak with someone with a DOB in the 1930's
  15. Finish 100% of your 1st contacts
  16. Take a x'ferred call from CS
  17. Provide PHE disclaimer verbatim to 10 patients
  18. Achieve perfect attendance all week
  19. Utilize an interpreter on a call
  20. Convert 2 Opps to sale from Cancellation
  21. Work the oldest Opp in your pipeline
  22. Compliment a teammate from another team in Teams
  23. Ask a patient to leave us a Google Review
  24. Speak with someone named Susan