Provide PHEdisclaimerverbatim to10 patientsTell a patient"thank youfor choosingByram"Speak withsomeonenamedWilliam orBillBe 100%caught up"to date"Take acall for atemmateTell a jokein teamhuddleAchieveperfectattendanceall weekTake ax'ferredcall fromCSAsk yourSupervisorfor an extraassignmentGet caughtupon all of your2nd & 3rdcontactsSpeak withsomeonenamedSusanPost somethingon the NewIntakecommunitypagesConvert 2Opps to salefromCancellationPostsomethingabout Libre2in TeamsAsk a patientto leave us aGoogleReviewWork theoldest Oppin yourpipelineFinish100% ofyour 1stcontactsNo CourtesyReviewrequests for3 daysNo O/Erejectionsfor 3 daysResolve anissue froman upsetpatientAvoid a"GooseEgg" thisweekUtilize aninterpreteron a callSpeak withsomeonewith aDOB in the1930'sComplimenta teammatefrom anotherteamin TeamsProvide PHEdisclaimerverbatim to10 patientsTell a patient"thank youfor choosingByram"Speak withsomeonenamedWilliam orBillBe 100%caught up"to date"Take acall for atemmateTell a jokein teamhuddleAchieveperfectattendanceall weekTake ax'ferredcall fromCSAsk yourSupervisorfor an extraassignmentGet caughtupon all of your2nd & 3rdcontactsSpeak withsomeonenamedSusanPost somethingon the NewIntakecommunitypagesConvert 2Opps to salefromCancellationPostsomethingabout Libre2in TeamsAsk a patientto leave us aGoogleReviewWork theoldest Oppin yourpipelineFinish100% ofyour 1stcontactsNo CourtesyReviewrequests for3 daysNo O/Erejectionsfor 3 daysResolve anissue froman upsetpatientAvoid a"GooseEgg" thisweekUtilize aninterpreteron a callSpeak withsomeonewith aDOB in the1930'sComplimenta teammatefrom anotherteamin Teams

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide PHE disclaimer verbatim to 10 patients
  2. Tell a patient "thank you for choosing Byram"
  3. Speak with someone named William or Bill
  4. Be 100% caught up "to date"
  5. Take a call for a temmate
  6. Tell a joke in team huddle
  7. Achieve perfect attendance all week
  8. Take a x'ferred call from CS
  9. Ask your Supervisor for an extra assignment
  10. Get caught up on all of your 2nd & 3rd contacts
  11. Speak with someone named Susan
  12. Post something on the New Intake community pages
  13. Convert 2 Opps to sale from Cancellation
  14. Post something about Libre2 in Teams
  15. Ask a patient to leave us a Google Review
  16. Work the oldest Opp in your pipeline
  17. Finish 100% of your 1st contacts
  18. No Courtesy Review requests for 3 days
  19. No O/E rejections for 3 days
  20. Resolve an issue from an upset patient
  21. Avoid a "Goose Egg" this week
  22. Utilize an interpreter on a call
  23. Speak with someone with a DOB in the 1930's
  24. Compliment a teammate from another team in Teams