Be 100%caught up"to date"Finish100% ofyour 1stcontactsSpeak withsomeonenamedWilliam orBillGet caughtupon all of your2nd & 3rdcontactsTake acall for atemmateNo CourtesyReviewrequests for3 daysResolve anissue froman upsetpatientTake ax'ferredcall fromCSComplimenta teammatefrom anotherteamin TeamsWork theoldest Oppin yourpipelineUtilize aninterpreteron a callNo O/Erejectionsfor 3 daysProvide PHEdisclaimerverbatim to10 patientsSpeak withsomeonenamedSusanTell a patient"thank youfor choosingByram"Achieveperfectattendanceall weekAsk yourSupervisorfor an extraassignmentAvoid a"GooseEgg" thisweekAsk a patientto leave us aGoogleReviewSpeak withsomeonewith aDOB in the1930'sConvert 2Opps to salefromCancellationPostsomethingabout Libre2in TeamsPost somethingon the NewIntakecommunitypagesTell a jokein teamhuddleBe 100%caught up"to date"Finish100% ofyour 1stcontactsSpeak withsomeonenamedWilliam orBillGet caughtupon all of your2nd & 3rdcontactsTake acall for atemmateNo CourtesyReviewrequests for3 daysResolve anissue froman upsetpatientTake ax'ferredcall fromCSComplimenta teammatefrom anotherteamin TeamsWork theoldest Oppin yourpipelineUtilize aninterpreteron a callNo O/Erejectionsfor 3 daysProvide PHEdisclaimerverbatim to10 patientsSpeak withsomeonenamedSusanTell a patient"thank youfor choosingByram"Achieveperfectattendanceall weekAsk yourSupervisorfor an extraassignmentAvoid a"GooseEgg" thisweekAsk a patientto leave us aGoogleReviewSpeak withsomeonewith aDOB in the1930'sConvert 2Opps to salefromCancellationPostsomethingabout Libre2in TeamsPost somethingon the NewIntakecommunitypagesTell a jokein teamhuddle

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be 100% caught up "to date"
  2. Finish 100% of your 1st contacts
  3. Speak with someone named William or Bill
  4. Get caught up on all of your 2nd & 3rd contacts
  5. Take a call for a temmate
  6. No Courtesy Review requests for 3 days
  7. Resolve an issue from an upset patient
  8. Take a x'ferred call from CS
  9. Compliment a teammate from another team in Teams
  10. Work the oldest Opp in your pipeline
  11. Utilize an interpreter on a call
  12. No O/E rejections for 3 days
  13. Provide PHE disclaimer verbatim to 10 patients
  14. Speak with someone named Susan
  15. Tell a patient "thank you for choosing Byram"
  16. Achieve perfect attendance all week
  17. Ask your Supervisor for an extra assignment
  18. Avoid a "Goose Egg" this week
  19. Ask a patient to leave us a Google Review
  20. Speak with someone with a DOB in the 1930's
  21. Convert 2 Opps to sale from Cancellation
  22. Post something about Libre2 in Teams
  23. Post something on the New Intake community pages
  24. Tell a joke in team huddle