Convert 2Opps to salefromCancellationPost somethingon the NewIntakecommunitypagesSpeak withsomeonewith aDOB in the1930'sAvoid a"GooseEgg" thisweekWork theoldest Oppin yourpipelineSpeak withsomeonenamedSusanSpeak withsomeonenamedWilliam orBillFinish100% ofyour 1stcontactsTake ax'ferredcall fromCSResolve anissue froman upsetpatientTake acall for atemmateComplimenta teammatefrom anotherteamin TeamsAchieveperfectattendanceall weekTell a jokein teamhuddleAsk yourSupervisorfor an extraassignmentPostsomethingabout Libre2in TeamsGet caughtupon all of your2nd & 3rdcontactsTell a patient"thank youfor choosingByram"Utilize aninterpreteron a callNo O/Erejectionsfor 3 daysNo CourtesyReviewrequests for3 daysBe 100%caught up"to date"Ask a patientto leave us aGoogleReviewProvide PHEdisclaimerverbatim to10 patientsConvert 2Opps to salefromCancellationPost somethingon the NewIntakecommunitypagesSpeak withsomeonewith aDOB in the1930'sAvoid a"GooseEgg" thisweekWork theoldest Oppin yourpipelineSpeak withsomeonenamedSusanSpeak withsomeonenamedWilliam orBillFinish100% ofyour 1stcontactsTake ax'ferredcall fromCSResolve anissue froman upsetpatientTake acall for atemmateComplimenta teammatefrom anotherteamin TeamsAchieveperfectattendanceall weekTell a jokein teamhuddleAsk yourSupervisorfor an extraassignmentPostsomethingabout Libre2in TeamsGet caughtupon all of your2nd & 3rdcontactsTell a patient"thank youfor choosingByram"Utilize aninterpreteron a callNo O/Erejectionsfor 3 daysNo CourtesyReviewrequests for3 daysBe 100%caught up"to date"Ask a patientto leave us aGoogleReviewProvide PHEdisclaimerverbatim to10 patients

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convert 2 Opps to sale from Cancellation
  2. Post something on the New Intake community pages
  3. Speak with someone with a DOB in the 1930's
  4. Avoid a "Goose Egg" this week
  5. Work the oldest Opp in your pipeline
  6. Speak with someone named Susan
  7. Speak with someone named William or Bill
  8. Finish 100% of your 1st contacts
  9. Take a x'ferred call from CS
  10. Resolve an issue from an upset patient
  11. Take a call for a temmate
  12. Compliment a teammate from another team in Teams
  13. Achieve perfect attendance all week
  14. Tell a joke in team huddle
  15. Ask your Supervisor for an extra assignment
  16. Post something about Libre2 in Teams
  17. Get caught up on all of your 2nd & 3rd contacts
  18. Tell a patient "thank you for choosing Byram"
  19. Utilize an interpreter on a call
  20. No O/E rejections for 3 days
  21. No Courtesy Review requests for 3 days
  22. Be 100% caught up "to date"
  23. Ask a patient to leave us a Google Review
  24. Provide PHE disclaimer verbatim to 10 patients