Tell a patient"thank youfor choosingByram"Take ax'ferredcall fromCSAvoid a"GooseEgg" thisweekResolve anissue froman upsetpatientComplimenta teammatefrom anotherteamin TeamsPostsomethingabout Libre2in TeamsProvide PHEdisclaimerverbatim to10 patientsAchieveperfectattendanceall weekTell a jokein teamhuddleFinish100% ofyour 1stcontactsBe 100%caught up"to date"Post somethingon the NewIntakecommunitypagesUtilize aninterpreteron a callSpeak withsomeonewith aDOB in the1930'sNo O/Erejectionsfor 3 daysNo CourtesyReviewrequests for3 daysGet caughtupon all of your2nd & 3rdcontactsSpeak withsomeonenamedWilliam orBillAsk yourSupervisorfor an extraassignmentTake acall for atemmateSpeak withsomeonenamedSusanAsk a patientto leave us aGoogleReviewWork theoldest Oppin yourpipelineConvert 2Opps to salefromCancellationTell a patient"thank youfor choosingByram"Take ax'ferredcall fromCSAvoid a"GooseEgg" thisweekResolve anissue froman upsetpatientComplimenta teammatefrom anotherteamin TeamsPostsomethingabout Libre2in TeamsProvide PHEdisclaimerverbatim to10 patientsAchieveperfectattendanceall weekTell a jokein teamhuddleFinish100% ofyour 1stcontactsBe 100%caught up"to date"Post somethingon the NewIntakecommunitypagesUtilize aninterpreteron a callSpeak withsomeonewith aDOB in the1930'sNo O/Erejectionsfor 3 daysNo CourtesyReviewrequests for3 daysGet caughtupon all of your2nd & 3rdcontactsSpeak withsomeonenamedWilliam orBillAsk yourSupervisorfor an extraassignmentTake acall for atemmateSpeak withsomeonenamedSusanAsk a patientto leave us aGoogleReviewWork theoldest Oppin yourpipelineConvert 2Opps to salefromCancellation

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell a patient "thank you for choosing Byram"
  2. Take a x'ferred call from CS
  3. Avoid a "Goose Egg" this week
  4. Resolve an issue from an upset patient
  5. Compliment a teammate from another team in Teams
  6. Post something about Libre2 in Teams
  7. Provide PHE disclaimer verbatim to 10 patients
  8. Achieve perfect attendance all week
  9. Tell a joke in team huddle
  10. Finish 100% of your 1st contacts
  11. Be 100% caught up "to date"
  12. Post something on the New Intake community pages
  13. Utilize an interpreter on a call
  14. Speak with someone with a DOB in the 1930's
  15. No O/E rejections for 3 days
  16. No Courtesy Review requests for 3 days
  17. Get caught up on all of your 2nd & 3rd contacts
  18. Speak with someone named William or Bill
  19. Ask your Supervisor for an extra assignment
  20. Take a call for a temmate
  21. Speak with someone named Susan
  22. Ask a patient to leave us a Google Review
  23. Work the oldest Opp in your pipeline
  24. Convert 2 Opps to sale from Cancellation