Be 100%caught up"to date"Resolve anissue froman upsetpatientComplimenta teammatefrom anotherteamin TeamsAsk yourSupervisorfor an extraassignmentAsk a patientto leave us aGoogleReviewTake ax'ferredcall fromCSSpeak withsomeonenamedSusanTell a patient"thank youfor choosingByram"Avoid a"GooseEgg" thisweekGet caughtupon all of your2nd & 3rdcontactsWork theoldest Oppin yourpipelineProvide PHEdisclaimerverbatim to10 patientsConvert 2Opps to salefromCancellationUtilize aninterpreteron a callFinish100% ofyour 1stcontactsPost somethingon the NewIntakecommunitypagesTell a jokein teamhuddleNo CourtesyReviewrequests for3 daysNo O/Erejectionsfor 3 daysSpeak withsomeonenamedWilliam orBillSpeak withsomeonewith aDOB in the1930'sAchieveperfectattendanceall weekTake acall for atemmatePostsomethingabout Libre2in TeamsBe 100%caught up"to date"Resolve anissue froman upsetpatientComplimenta teammatefrom anotherteamin TeamsAsk yourSupervisorfor an extraassignmentAsk a patientto leave us aGoogleReviewTake ax'ferredcall fromCSSpeak withsomeonenamedSusanTell a patient"thank youfor choosingByram"Avoid a"GooseEgg" thisweekGet caughtupon all of your2nd & 3rdcontactsWork theoldest Oppin yourpipelineProvide PHEdisclaimerverbatim to10 patientsConvert 2Opps to salefromCancellationUtilize aninterpreteron a callFinish100% ofyour 1stcontactsPost somethingon the NewIntakecommunitypagesTell a jokein teamhuddleNo CourtesyReviewrequests for3 daysNo O/Erejectionsfor 3 daysSpeak withsomeonenamedWilliam orBillSpeak withsomeonewith aDOB in the1930'sAchieveperfectattendanceall weekTake acall for atemmatePostsomethingabout Libre2in Teams

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be 100% caught up "to date"
  2. Resolve an issue from an upset patient
  3. Compliment a teammate from another team in Teams
  4. Ask your Supervisor for an extra assignment
  5. Ask a patient to leave us a Google Review
  6. Take a x'ferred call from CS
  7. Speak with someone named Susan
  8. Tell a patient "thank you for choosing Byram"
  9. Avoid a "Goose Egg" this week
  10. Get caught up on all of your 2nd & 3rd contacts
  11. Work the oldest Opp in your pipeline
  12. Provide PHE disclaimer verbatim to 10 patients
  13. Convert 2 Opps to sale from Cancellation
  14. Utilize an interpreter on a call
  15. Finish 100% of your 1st contacts
  16. Post something on the New Intake community pages
  17. Tell a joke in team huddle
  18. No Courtesy Review requests for 3 days
  19. No O/E rejections for 3 days
  20. Speak with someone named William or Bill
  21. Speak with someone with a DOB in the 1930's
  22. Achieve perfect attendance all week
  23. Take a call for a temmate
  24. Post something about Libre2 in Teams