Take ax'ferredcall fromCSNo O/Erejectionsfor 3 daysAsk yourSupervisorfor an extraassignmentSpeak withsomeonenamedWilliam orBillProvide PHEdisclaimerverbatim to10 patientsPost somethingon the NewIntakecommunitypagesConvert 2Opps to salefromCancellationFinish100% ofyour 1stcontactsPostsomethingabout Libre2in TeamsUtilize aninterpreteron a callNo CourtesyReviewrequests for3 daysWork theoldest Oppin yourpipelineTell a jokein teamhuddleResolve anissue froman upsetpatientBe 100%caught up"to date"Speak withsomeonewith aDOB in the1930'sSpeak withsomeonenamedSusanGet caughtupon all of your2nd & 3rdcontactsAvoid a"GooseEgg" thisweekComplimenta teammatefrom anotherteamin TeamsAchieveperfectattendanceall weekTell a patient"thank youfor choosingByram"Take acall for atemmateAsk a patientto leave us aGoogleReviewTake ax'ferredcall fromCSNo O/Erejectionsfor 3 daysAsk yourSupervisorfor an extraassignmentSpeak withsomeonenamedWilliam orBillProvide PHEdisclaimerverbatim to10 patientsPost somethingon the NewIntakecommunitypagesConvert 2Opps to salefromCancellationFinish100% ofyour 1stcontactsPostsomethingabout Libre2in TeamsUtilize aninterpreteron a callNo CourtesyReviewrequests for3 daysWork theoldest Oppin yourpipelineTell a jokein teamhuddleResolve anissue froman upsetpatientBe 100%caught up"to date"Speak withsomeonewith aDOB in the1930'sSpeak withsomeonenamedSusanGet caughtupon all of your2nd & 3rdcontactsAvoid a"GooseEgg" thisweekComplimenta teammatefrom anotherteamin TeamsAchieveperfectattendanceall weekTell a patient"thank youfor choosingByram"Take acall for atemmateAsk a patientto leave us aGoogleReview

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a x'ferred call from CS
  2. No O/E rejections for 3 days
  3. Ask your Supervisor for an extra assignment
  4. Speak with someone named William or Bill
  5. Provide PHE disclaimer verbatim to 10 patients
  6. Post something on the New Intake community pages
  7. Convert 2 Opps to sale from Cancellation
  8. Finish 100% of your 1st contacts
  9. Post something about Libre2 in Teams
  10. Utilize an interpreter on a call
  11. No Courtesy Review requests for 3 days
  12. Work the oldest Opp in your pipeline
  13. Tell a joke in team huddle
  14. Resolve an issue from an upset patient
  15. Be 100% caught up "to date"
  16. Speak with someone with a DOB in the 1930's
  17. Speak with someone named Susan
  18. Get caught up on all of your 2nd & 3rd contacts
  19. Avoid a "Goose Egg" this week
  20. Compliment a teammate from another team in Teams
  21. Achieve perfect attendance all week
  22. Tell a patient "thank you for choosing Byram"
  23. Take a call for a temmate
  24. Ask a patient to leave us a Google Review