Ask a patientto leave us aGoogleReviewResolve anissue froman upsetpatientAsk yourSupervisorfor an extraassignmentGet caughtupon all of your2nd & 3rdcontactsPostsomethingabout Libre2in TeamsAvoid a"GooseEgg" thisweekSpeak withsomeonewith aDOB in the1930'sAchieveperfectattendanceall weekConvert 2Opps to salefromCancellationTake ax'ferredcall fromCSNo CourtesyReviewrequests for3 daysTake acall for atemmateUtilize aninterpreteron a callTell a patient"thank youfor choosingByram"Provide PHEdisclaimerverbatim to10 patientsSpeak withsomeonenamedWilliam orBillNo O/Erejectionsfor 3 daysComplimenta teammatefrom anotherteamin TeamsSpeak withsomeonenamedSusanFinish100% ofyour 1stcontactsBe 100%caught up"to date"Tell a jokein teamhuddleWork theoldest Oppin yourpipelinePost somethingon the NewIntakecommunitypagesAsk a patientto leave us aGoogleReviewResolve anissue froman upsetpatientAsk yourSupervisorfor an extraassignmentGet caughtupon all of your2nd & 3rdcontactsPostsomethingabout Libre2in TeamsAvoid a"GooseEgg" thisweekSpeak withsomeonewith aDOB in the1930'sAchieveperfectattendanceall weekConvert 2Opps to salefromCancellationTake ax'ferredcall fromCSNo CourtesyReviewrequests for3 daysTake acall for atemmateUtilize aninterpreteron a callTell a patient"thank youfor choosingByram"Provide PHEdisclaimerverbatim to10 patientsSpeak withsomeonenamedWilliam orBillNo O/Erejectionsfor 3 daysComplimenta teammatefrom anotherteamin TeamsSpeak withsomeonenamedSusanFinish100% ofyour 1stcontactsBe 100%caught up"to date"Tell a jokein teamhuddleWork theoldest Oppin yourpipelinePost somethingon the NewIntakecommunitypages

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a patient to leave us a Google Review
  2. Resolve an issue from an upset patient
  3. Ask your Supervisor for an extra assignment
  4. Get caught up on all of your 2nd & 3rd contacts
  5. Post something about Libre2 in Teams
  6. Avoid a "Goose Egg" this week
  7. Speak with someone with a DOB in the 1930's
  8. Achieve perfect attendance all week
  9. Convert 2 Opps to sale from Cancellation
  10. Take a x'ferred call from CS
  11. No Courtesy Review requests for 3 days
  12. Take a call for a temmate
  13. Utilize an interpreter on a call
  14. Tell a patient "thank you for choosing Byram"
  15. Provide PHE disclaimer verbatim to 10 patients
  16. Speak with someone named William or Bill
  17. No O/E rejections for 3 days
  18. Compliment a teammate from another team in Teams
  19. Speak with someone named Susan
  20. Finish 100% of your 1st contacts
  21. Be 100% caught up "to date"
  22. Tell a joke in team huddle
  23. Work the oldest Opp in your pipeline
  24. Post something on the New Intake community pages