Get caughtupon all of your2nd & 3rdcontactsFinish100% ofyour 1stcontactsSpeak withsomeonenamedWilliam orBillComplimenta teammatefrom anotherteamin TeamsNo O/Erejectionsfor 3 daysWork theoldest Oppin yourpipelinePost somethingon the NewIntakecommunitypagesTell a jokein teamhuddleTake ax'ferredcall fromCSNo CourtesyReviewrequests for3 daysAsk a patientto leave us aGoogleReviewPostsomethingabout Libre2in TeamsTell a patient"thank youfor choosingByram"Resolve anissue froman upsetpatientTake acall for atemmateConvert 2Opps to salefromCancellationAchieveperfectattendanceall weekAsk yourSupervisorfor an extraassignmentUtilize aninterpreteron a callAvoid a"GooseEgg" thisweekSpeak withsomeonewith aDOB in the1930'sBe 100%caught up"to date"Provide PHEdisclaimerverbatim to10 patientsSpeak withsomeonenamedSusanGet caughtupon all of your2nd & 3rdcontactsFinish100% ofyour 1stcontactsSpeak withsomeonenamedWilliam orBillComplimenta teammatefrom anotherteamin TeamsNo O/Erejectionsfor 3 daysWork theoldest Oppin yourpipelinePost somethingon the NewIntakecommunitypagesTell a jokein teamhuddleTake ax'ferredcall fromCSNo CourtesyReviewrequests for3 daysAsk a patientto leave us aGoogleReviewPostsomethingabout Libre2in TeamsTell a patient"thank youfor choosingByram"Resolve anissue froman upsetpatientTake acall for atemmateConvert 2Opps to salefromCancellationAchieveperfectattendanceall weekAsk yourSupervisorfor an extraassignmentUtilize aninterpreteron a callAvoid a"GooseEgg" thisweekSpeak withsomeonewith aDOB in the1930'sBe 100%caught up"to date"Provide PHEdisclaimerverbatim to10 patientsSpeak withsomeonenamedSusan

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get caught up on all of your 2nd & 3rd contacts
  2. Finish 100% of your 1st contacts
  3. Speak with someone named William or Bill
  4. Compliment a teammate from another team in Teams
  5. No O/E rejections for 3 days
  6. Work the oldest Opp in your pipeline
  7. Post something on the New Intake community pages
  8. Tell a joke in team huddle
  9. Take a x'ferred call from CS
  10. No Courtesy Review requests for 3 days
  11. Ask a patient to leave us a Google Review
  12. Post something about Libre2 in Teams
  13. Tell a patient "thank you for choosing Byram"
  14. Resolve an issue from an upset patient
  15. Take a call for a temmate
  16. Convert 2 Opps to sale from Cancellation
  17. Achieve perfect attendance all week
  18. Ask your Supervisor for an extra assignment
  19. Utilize an interpreter on a call
  20. Avoid a "Goose Egg" this week
  21. Speak with someone with a DOB in the 1930's
  22. Be 100% caught up "to date"
  23. Provide PHE disclaimer verbatim to 10 patients
  24. Speak with someone named Susan