Finish100% ofyour 1stcontactsResolve anissue froman upsetpatientAsk a patientto leave us aGoogleReviewUtilize aninterpreteron a callProvide PHEdisclaimerverbatim to10 patientsNo O/Erejectionsfor 3 daysSpeak withsomeonenamedSusanAchieveperfectattendanceall weekPostsomethingabout Libre2in TeamsTell a jokein teamhuddlePost somethingon the NewIntakecommunitypagesWork theoldest Oppin yourpipelineSpeak withsomeonenamedWilliam orBillSpeak withsomeonewith aDOB in the1930'sGet caughtupon all of your2nd & 3rdcontactsConvert 2Opps to salefromCancellationTake ax'ferredcall fromCSComplimenta teammatefrom anotherteamin TeamsBe 100%caught up"to date"Tell a patient"thank youfor choosingByram"Ask yourSupervisorfor an extraassignmentTake acall for atemmateNo CourtesyReviewrequests for3 daysAvoid a"GooseEgg" thisweekFinish100% ofyour 1stcontactsResolve anissue froman upsetpatientAsk a patientto leave us aGoogleReviewUtilize aninterpreteron a callProvide PHEdisclaimerverbatim to10 patientsNo O/Erejectionsfor 3 daysSpeak withsomeonenamedSusanAchieveperfectattendanceall weekPostsomethingabout Libre2in TeamsTell a jokein teamhuddlePost somethingon the NewIntakecommunitypagesWork theoldest Oppin yourpipelineSpeak withsomeonenamedWilliam orBillSpeak withsomeonewith aDOB in the1930'sGet caughtupon all of your2nd & 3rdcontactsConvert 2Opps to salefromCancellationTake ax'ferredcall fromCSComplimenta teammatefrom anotherteamin TeamsBe 100%caught up"to date"Tell a patient"thank youfor choosingByram"Ask yourSupervisorfor an extraassignmentTake acall for atemmateNo CourtesyReviewrequests for3 daysAvoid a"GooseEgg" thisweek

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finish 100% of your 1st contacts
  2. Resolve an issue from an upset patient
  3. Ask a patient to leave us a Google Review
  4. Utilize an interpreter on a call
  5. Provide PHE disclaimer verbatim to 10 patients
  6. No O/E rejections for 3 days
  7. Speak with someone named Susan
  8. Achieve perfect attendance all week
  9. Post something about Libre2 in Teams
  10. Tell a joke in team huddle
  11. Post something on the New Intake community pages
  12. Work the oldest Opp in your pipeline
  13. Speak with someone named William or Bill
  14. Speak with someone with a DOB in the 1930's
  15. Get caught up on all of your 2nd & 3rd contacts
  16. Convert 2 Opps to sale from Cancellation
  17. Take a x'ferred call from CS
  18. Compliment a teammate from another team in Teams
  19. Be 100% caught up "to date"
  20. Tell a patient "thank you for choosing Byram"
  21. Ask your Supervisor for an extra assignment
  22. Take a call for a temmate
  23. No Courtesy Review requests for 3 days
  24. Avoid a "Goose Egg" this week