Resolve anissue froman upsetpatientGet caughtupon all of your2nd & 3rdcontactsProvide PHEdisclaimerverbatim to10 patientsTake acall for atemmateWork theoldest Oppin yourpipelineUtilize aninterpreteron a callAchieveperfectattendanceall weekConvert 2Opps to salefromCancellationTell a jokein teamhuddlePost somethingon the NewIntakecommunitypagesTake ax'ferredcall fromCSFinish100% ofyour 1stcontactsAsk a patientto leave us aGoogleReviewTell a patient"thank youfor choosingByram"Speak withsomeonenamedSusanNo CourtesyReviewrequests for3 daysPostsomethingabout Libre2in TeamsAsk yourSupervisorfor an extraassignmentSpeak withsomeonenamedWilliam orBillComplimenta teammatefrom anotherteamin TeamsNo O/Erejectionsfor 3 daysBe 100%caught up"to date"Avoid a"GooseEgg" thisweekSpeak withsomeonewith aDOB in the1930'sResolve anissue froman upsetpatientGet caughtupon all of your2nd & 3rdcontactsProvide PHEdisclaimerverbatim to10 patientsTake acall for atemmateWork theoldest Oppin yourpipelineUtilize aninterpreteron a callAchieveperfectattendanceall weekConvert 2Opps to salefromCancellationTell a jokein teamhuddlePost somethingon the NewIntakecommunitypagesTake ax'ferredcall fromCSFinish100% ofyour 1stcontactsAsk a patientto leave us aGoogleReviewTell a patient"thank youfor choosingByram"Speak withsomeonenamedSusanNo CourtesyReviewrequests for3 daysPostsomethingabout Libre2in TeamsAsk yourSupervisorfor an extraassignmentSpeak withsomeonenamedWilliam orBillComplimenta teammatefrom anotherteamin TeamsNo O/Erejectionsfor 3 daysBe 100%caught up"to date"Avoid a"GooseEgg" thisweekSpeak withsomeonewith aDOB in the1930's

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve an issue from an upset patient
  2. Get caught up on all of your 2nd & 3rd contacts
  3. Provide PHE disclaimer verbatim to 10 patients
  4. Take a call for a temmate
  5. Work the oldest Opp in your pipeline
  6. Utilize an interpreter on a call
  7. Achieve perfect attendance all week
  8. Convert 2 Opps to sale from Cancellation
  9. Tell a joke in team huddle
  10. Post something on the New Intake community pages
  11. Take a x'ferred call from CS
  12. Finish 100% of your 1st contacts
  13. Ask a patient to leave us a Google Review
  14. Tell a patient "thank you for choosing Byram"
  15. Speak with someone named Susan
  16. No Courtesy Review requests for 3 days
  17. Post something about Libre2 in Teams
  18. Ask your Supervisor for an extra assignment
  19. Speak with someone named William or Bill
  20. Compliment a teammate from another team in Teams
  21. No O/E rejections for 3 days
  22. Be 100% caught up "to date"
  23. Avoid a "Goose Egg" this week
  24. Speak with someone with a DOB in the 1930's