Take ax'ferredcall fromCSTell a patient"thank youfor choosingByram"Complimenta teammatefrom anotherteamin TeamsAvoid a"GooseEgg" thisweekSpeak withsomeonenamedSusanProvide PHEdisclaimerverbatim to10 patientsResolve anissue froman upsetpatientPostsomethingabout Libre2in TeamsPost somethingon the NewIntakecommunitypagesSpeak withsomeonewith aDOB in the1930'sWork theoldest Oppin yourpipelineBe 100%caught up"to date"Take acall for atemmateGet caughtupon all of your2nd & 3rdcontactsConvert 2Opps to salefromCancellationAsk yourSupervisorfor an extraassignmentSpeak withsomeonenamedWilliam orBillUtilize aninterpreteron a callAsk a patientto leave us aGoogleReviewNo CourtesyReviewrequests for3 daysNo O/Erejectionsfor 3 daysTell a jokein teamhuddleAchieveperfectattendanceall weekFinish100% ofyour 1stcontactsTake ax'ferredcall fromCSTell a patient"thank youfor choosingByram"Complimenta teammatefrom anotherteamin TeamsAvoid a"GooseEgg" thisweekSpeak withsomeonenamedSusanProvide PHEdisclaimerverbatim to10 patientsResolve anissue froman upsetpatientPostsomethingabout Libre2in TeamsPost somethingon the NewIntakecommunitypagesSpeak withsomeonewith aDOB in the1930'sWork theoldest Oppin yourpipelineBe 100%caught up"to date"Take acall for atemmateGet caughtupon all of your2nd & 3rdcontactsConvert 2Opps to salefromCancellationAsk yourSupervisorfor an extraassignmentSpeak withsomeonenamedWilliam orBillUtilize aninterpreteron a callAsk a patientto leave us aGoogleReviewNo CourtesyReviewrequests for3 daysNo O/Erejectionsfor 3 daysTell a jokein teamhuddleAchieveperfectattendanceall weekFinish100% ofyour 1stcontacts

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a x'ferred call from CS
  2. Tell a patient "thank you for choosing Byram"
  3. Compliment a teammate from another team in Teams
  4. Avoid a "Goose Egg" this week
  5. Speak with someone named Susan
  6. Provide PHE disclaimer verbatim to 10 patients
  7. Resolve an issue from an upset patient
  8. Post something about Libre2 in Teams
  9. Post something on the New Intake community pages
  10. Speak with someone with a DOB in the 1930's
  11. Work the oldest Opp in your pipeline
  12. Be 100% caught up "to date"
  13. Take a call for a temmate
  14. Get caught up on all of your 2nd & 3rd contacts
  15. Convert 2 Opps to sale from Cancellation
  16. Ask your Supervisor for an extra assignment
  17. Speak with someone named William or Bill
  18. Utilize an interpreter on a call
  19. Ask a patient to leave us a Google Review
  20. No Courtesy Review requests for 3 days
  21. No O/E rejections for 3 days
  22. Tell a joke in team huddle
  23. Achieve perfect attendance all week
  24. Finish 100% of your 1st contacts