Take ax'ferredcall fromCSAsk yourSupervisorfor an extraassignmentAvoid a"GooseEgg" thisweekTake acall for atemmateConvert 2Opps to salefromCancellationNo CourtesyReviewrequests for3 daysPost somethingon the NewIntakecommunitypagesProvide PHEdisclaimerverbatim to10 patientsTell a jokein teamhuddleAchieveperfectattendanceall weekNo O/Erejectionsfor 3 daysAsk a patientto leave us aGoogleReviewUtilize aninterpreteron a callGet caughtupon all of your2nd & 3rdcontactsWork theoldest Oppin yourpipelinePostsomethingabout Libre2in TeamsSpeak withsomeonenamedWilliam orBillSpeak withsomeonenamedSusanFinish100% ofyour 1stcontactsResolve anissue froman upsetpatientTell a patient"thank youfor choosingByram"Speak withsomeonewith aDOB in the1930'sBe 100%caught up"to date"Complimenta teammatefrom anotherteamin TeamsTake ax'ferredcall fromCSAsk yourSupervisorfor an extraassignmentAvoid a"GooseEgg" thisweekTake acall for atemmateConvert 2Opps to salefromCancellationNo CourtesyReviewrequests for3 daysPost somethingon the NewIntakecommunitypagesProvide PHEdisclaimerverbatim to10 patientsTell a jokein teamhuddleAchieveperfectattendanceall weekNo O/Erejectionsfor 3 daysAsk a patientto leave us aGoogleReviewUtilize aninterpreteron a callGet caughtupon all of your2nd & 3rdcontactsWork theoldest Oppin yourpipelinePostsomethingabout Libre2in TeamsSpeak withsomeonenamedWilliam orBillSpeak withsomeonenamedSusanFinish100% ofyour 1stcontactsResolve anissue froman upsetpatientTell a patient"thank youfor choosingByram"Speak withsomeonewith aDOB in the1930'sBe 100%caught up"to date"Complimenta teammatefrom anotherteamin Teams

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a x'ferred call from CS
  2. Ask your Supervisor for an extra assignment
  3. Avoid a "Goose Egg" this week
  4. Take a call for a temmate
  5. Convert 2 Opps to sale from Cancellation
  6. No Courtesy Review requests for 3 days
  7. Post something on the New Intake community pages
  8. Provide PHE disclaimer verbatim to 10 patients
  9. Tell a joke in team huddle
  10. Achieve perfect attendance all week
  11. No O/E rejections for 3 days
  12. Ask a patient to leave us a Google Review
  13. Utilize an interpreter on a call
  14. Get caught up on all of your 2nd & 3rd contacts
  15. Work the oldest Opp in your pipeline
  16. Post something about Libre2 in Teams
  17. Speak with someone named William or Bill
  18. Speak with someone named Susan
  19. Finish 100% of your 1st contacts
  20. Resolve an issue from an upset patient
  21. Tell a patient "thank you for choosing Byram"
  22. Speak with someone with a DOB in the 1930's
  23. Be 100% caught up "to date"
  24. Compliment a teammate from another team in Teams