Ask yourSupervisorfor an extraassignmentWork theoldest Oppin yourpipelineTell a jokein teamhuddleResolve anissue froman upsetpatientAchieveperfectattendanceall weekTake ax'ferredcall fromCSProvide PHEdisclaimerverbatim to10 patientsConvert 2Opps to salefromCancellationAvoid a"GooseEgg" thisweekAsk a patientto leave us aGoogleReviewUtilize aninterpreteron a callFinish100% ofyour 1stcontactsSpeak withsomeonenamedSusanTell a patient"thank youfor choosingByram"Speak withsomeonewith aDOB in the1930'sPost somethingon the NewIntakecommunitypagesPostsomethingabout Libre2in TeamsNo CourtesyReviewrequests for3 daysTake acall for atemmateComplimenta teammatefrom anotherteamin TeamsGet caughtupon all of your2nd & 3rdcontactsSpeak withsomeonenamedWilliam orBillBe 100%caught up"to date"No O/Erejectionsfor 3 daysAsk yourSupervisorfor an extraassignmentWork theoldest Oppin yourpipelineTell a jokein teamhuddleResolve anissue froman upsetpatientAchieveperfectattendanceall weekTake ax'ferredcall fromCSProvide PHEdisclaimerverbatim to10 patientsConvert 2Opps to salefromCancellationAvoid a"GooseEgg" thisweekAsk a patientto leave us aGoogleReviewUtilize aninterpreteron a callFinish100% ofyour 1stcontactsSpeak withsomeonenamedSusanTell a patient"thank youfor choosingByram"Speak withsomeonewith aDOB in the1930'sPost somethingon the NewIntakecommunitypagesPostsomethingabout Libre2in TeamsNo CourtesyReviewrequests for3 daysTake acall for atemmateComplimenta teammatefrom anotherteamin TeamsGet caughtupon all of your2nd & 3rdcontactsSpeak withsomeonenamedWilliam orBillBe 100%caught up"to date"No O/Erejectionsfor 3 days

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask your Supervisor for an extra assignment
  2. Work the oldest Opp in your pipeline
  3. Tell a joke in team huddle
  4. Resolve an issue from an upset patient
  5. Achieve perfect attendance all week
  6. Take a x'ferred call from CS
  7. Provide PHE disclaimer verbatim to 10 patients
  8. Convert 2 Opps to sale from Cancellation
  9. Avoid a "Goose Egg" this week
  10. Ask a patient to leave us a Google Review
  11. Utilize an interpreter on a call
  12. Finish 100% of your 1st contacts
  13. Speak with someone named Susan
  14. Tell a patient "thank you for choosing Byram"
  15. Speak with someone with a DOB in the 1930's
  16. Post something on the New Intake community pages
  17. Post something about Libre2 in Teams
  18. No Courtesy Review requests for 3 days
  19. Take a call for a temmate
  20. Compliment a teammate from another team in Teams
  21. Get caught up on all of your 2nd & 3rd contacts
  22. Speak with someone named William or Bill
  23. Be 100% caught up "to date"
  24. No O/E rejections for 3 days