Resolve anissue froman upsetpatientConvert 2Opps to salefromCancellationPostsomethingabout Libre2in TeamsNo CourtesyReviewrequests for3 daysTell a jokein teamhuddleAsk a patientto leave us aGoogleReviewGet caughtupon all of your2nd & 3rdcontactsSpeak withsomeonewith aDOB in the1930'sAsk yourSupervisorfor an extraassignmentFinish100% ofyour 1stcontactsWork theoldest Oppin yourpipelinePost somethingon the NewIntakecommunitypagesProvide PHEdisclaimerverbatim to10 patientsComplimenta teammatefrom anotherteamin TeamsAchieveperfectattendanceall weekTake acall for atemmateUtilize aninterpreteron a callSpeak withsomeonenamedSusanTake ax'ferredcall fromCSBe 100%caught up"to date"Speak withsomeonenamedWilliam orBillNo O/Erejectionsfor 3 daysTell a patient"thank youfor choosingByram"Avoid a"GooseEgg" thisweekResolve anissue froman upsetpatientConvert 2Opps to salefromCancellationPostsomethingabout Libre2in TeamsNo CourtesyReviewrequests for3 daysTell a jokein teamhuddleAsk a patientto leave us aGoogleReviewGet caughtupon all of your2nd & 3rdcontactsSpeak withsomeonewith aDOB in the1930'sAsk yourSupervisorfor an extraassignmentFinish100% ofyour 1stcontactsWork theoldest Oppin yourpipelinePost somethingon the NewIntakecommunitypagesProvide PHEdisclaimerverbatim to10 patientsComplimenta teammatefrom anotherteamin TeamsAchieveperfectattendanceall weekTake acall for atemmateUtilize aninterpreteron a callSpeak withsomeonenamedSusanTake ax'ferredcall fromCSBe 100%caught up"to date"Speak withsomeonenamedWilliam orBillNo O/Erejectionsfor 3 daysTell a patient"thank youfor choosingByram"Avoid a"GooseEgg" thisweek

Customer Service Appreciation Week (MCARE) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve an issue from an upset patient
  2. Convert 2 Opps to sale from Cancellation
  3. Post something about Libre2 in Teams
  4. No Courtesy Review requests for 3 days
  5. Tell a joke in team huddle
  6. Ask a patient to leave us a Google Review
  7. Get caught up on all of your 2nd & 3rd contacts
  8. Speak with someone with a DOB in the 1930's
  9. Ask your Supervisor for an extra assignment
  10. Finish 100% of your 1st contacts
  11. Work the oldest Opp in your pipeline
  12. Post something on the New Intake community pages
  13. Provide PHE disclaimer verbatim to 10 patients
  14. Compliment a teammate from another team in Teams
  15. Achieve perfect attendance all week
  16. Take a call for a temmate
  17. Utilize an interpreter on a call
  18. Speak with someone named Susan
  19. Take a x'ferred call from CS
  20. Be 100% caught up "to date"
  21. Speak with someone named William or Bill
  22. No O/E rejections for 3 days
  23. Tell a patient "thank you for choosing Byram"
  24. Avoid a "Goose Egg" this week