RemainCalmAsk Questionsfor BetterUnderstanding.AvoidDisrespectfulWordsNo "hittingbelow thebelt"Get thefactsBewilling toForgiveExplore theAlternativesNoDegradingLanguageKnow whatupset theotherpersonUse aThirdPartyConsiderotherperson'spoint of view.Deal withone issueat a timeConsiderWhat RoleYou Playedin theConflictUsePositiveStatementsUnderstandthe ConflictDon'tGeneralizeNoYellingBeRespectfulAvoid theBlameGameAvoidclammingupExpressfeelings inwords, notactions.Agree toDisagreeAvoidAccusationsUse "I"StatementsStick tothefactsBe specificabout whatif botheringyou.BrainstormPossibleSolutionsFocuson thePresentDon'tattack theotherpersonTake ADeepBreathControl youremotionsand behaviorListenTakeTurnsTalkingCommunicatewith theOppositionRemainCalmAsk Questionsfor BetterUnderstanding.AvoidDisrespectfulWordsNo "hittingbelow thebelt"Get thefactsBewilling toForgiveExplore theAlternativesNoDegradingLanguageKnow whatupset theotherpersonUse aThirdPartyConsiderotherperson'spoint of view.Deal withone issueat a timeConsiderWhat RoleYou Playedin theConflictUsePositiveStatementsUnderstandthe ConflictDon'tGeneralizeNoYellingBeRespectfulAvoid theBlameGameAvoidclammingupExpressfeelings inwords, notactions.Agree toDisagreeAvoidAccusationsUse "I"StatementsStick tothefactsBe specificabout whatif botheringyou.BrainstormPossibleSolutionsFocuson thePresentDon'tattack theotherpersonTake ADeepBreathControl youremotionsand behaviorListenTakeTurnsTalkingCommunicatewith theOpposition

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remain Calm
  2. Ask Questions for Better Understanding.
  3. Avoid Disrespectful Words
  4. No "hitting below the belt"
  5. Get the facts
  6. Be willing to Forgive
  7. Explore the Alternatives
  8. No Degrading Language
  9. Know what upset the other person
  10. Use a Third Party
  11. Consider other person's point of view.
  12. Deal with one issue at a time
  13. Consider What Role You Played in the Conflict
  14. Use Positive Statements
  15. Understand the Conflict
  16. Don't Generalize
  17. No Yelling
  18. Be Respectful
  19. Avoid the Blame Game
  20. Avoid clamming up
  21. Express feelings in words, not actions.
  22. Agree to Disagree
  23. Avoid Accusations
  24. Use "I" Statements
  25. Stick to the facts
  26. Be specific about what if bothering you.
  27. Brainstorm Possible Solutions
  28. Focus on the Present
  29. Don't attack the other person
  30. Take A Deep Breath
  31. Control your emotions and behavior
  32. Listen
  33. Take Turns Talking
  34. Communicate with the Opposition