Communicatewith theOppositionAvoidclammingupUse "I"StatementsTakeTurnsTalkingAvoidDisrespectfulWordsConsiderotherperson'spoint of view.Focuson thePresentAsk Questionsfor BetterUnderstanding.Take ADeepBreathBe specificabout whatif botheringyou.ListenDon'tGeneralizeExplore theAlternativesUse aThirdPartyControl youremotionsand behaviorNo "hittingbelow thebelt"BeRespectfulBrainstormPossibleSolutionsNoYellingRemainCalmAvoid theBlameGameAvoidAccusationsConsiderWhat RoleYou Playedin theConflictDon'tattack theotherpersonUsePositiveStatementsExpressfeelings inwords, notactions.Stick tothefactsNoDegradingLanguageBewilling toForgiveKnow whatupset theotherpersonAgree toDisagreeDeal withone issueat a timeUnderstandthe ConflictGet thefactsCommunicatewith theOppositionAvoidclammingupUse "I"StatementsTakeTurnsTalkingAvoidDisrespectfulWordsConsiderotherperson'spoint of view.Focuson thePresentAsk Questionsfor BetterUnderstanding.Take ADeepBreathBe specificabout whatif botheringyou.ListenDon'tGeneralizeExplore theAlternativesUse aThirdPartyControl youremotionsand behaviorNo "hittingbelow thebelt"BeRespectfulBrainstormPossibleSolutionsNoYellingRemainCalmAvoid theBlameGameAvoidAccusationsConsiderWhat RoleYou Playedin theConflictDon'tattack theotherpersonUsePositiveStatementsExpressfeelings inwords, notactions.Stick tothefactsNoDegradingLanguageBewilling toForgiveKnow whatupset theotherpersonAgree toDisagreeDeal withone issueat a timeUnderstandthe ConflictGet thefacts

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communicate with the Opposition
  2. Avoid clamming up
  3. Use "I" Statements
  4. Take Turns Talking
  5. Avoid Disrespectful Words
  6. Consider other person's point of view.
  7. Focus on the Present
  8. Ask Questions for Better Understanding.
  9. Take A Deep Breath
  10. Be specific about what if bothering you.
  11. Listen
  12. Don't Generalize
  13. Explore the Alternatives
  14. Use a Third Party
  15. Control your emotions and behavior
  16. No "hitting below the belt"
  17. Be Respectful
  18. Brainstorm Possible Solutions
  19. No Yelling
  20. Remain Calm
  21. Avoid the Blame Game
  22. Avoid Accusations
  23. Consider What Role You Played in the Conflict
  24. Don't attack the other person
  25. Use Positive Statements
  26. Express feelings in words, not actions.
  27. Stick to the facts
  28. No Degrading Language
  29. Be willing to Forgive
  30. Know what upset the other person
  31. Agree to Disagree
  32. Deal with one issue at a time
  33. Understand the Conflict
  34. Get the facts