Bewilling toForgiveControl youremotionsand behaviorAvoidDisrespectfulWordsKnow whatupset theotherpersonTake ADeepBreathAvoid theBlameGameExpressfeelings inwords, notactions.Get thefactsDon'tattack theotherpersonTakeTurnsTalkingBrainstormPossibleSolutionsNoYellingCommunicatewith theOppositionUnderstandthe ConflictExplore theAlternativesRemainCalmAsk Questionsfor BetterUnderstanding.ConsiderWhat RoleYou Playedin theConflictDon'tGeneralizeNoDegradingLanguageUse "I"StatementsAvoidclammingupStick tothefactsDeal withone issueat a timeAgree toDisagreeAvoidAccusationsUsePositiveStatementsBe specificabout whatif botheringyou.Focuson thePresentListenBeRespectfulNo "hittingbelow thebelt"Use aThirdPartyConsiderotherperson'spoint of view.Bewilling toForgiveControl youremotionsand behaviorAvoidDisrespectfulWordsKnow whatupset theotherpersonTake ADeepBreathAvoid theBlameGameExpressfeelings inwords, notactions.Get thefactsDon'tattack theotherpersonTakeTurnsTalkingBrainstormPossibleSolutionsNoYellingCommunicatewith theOppositionUnderstandthe ConflictExplore theAlternativesRemainCalmAsk Questionsfor BetterUnderstanding.ConsiderWhat RoleYou Playedin theConflictDon'tGeneralizeNoDegradingLanguageUse "I"StatementsAvoidclammingupStick tothefactsDeal withone issueat a timeAgree toDisagreeAvoidAccusationsUsePositiveStatementsBe specificabout whatif botheringyou.Focuson thePresentListenBeRespectfulNo "hittingbelow thebelt"Use aThirdPartyConsiderotherperson'spoint of view.

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be willing to Forgive
  2. Control your emotions and behavior
  3. Avoid Disrespectful Words
  4. Know what upset the other person
  5. Take A Deep Breath
  6. Avoid the Blame Game
  7. Express feelings in words, not actions.
  8. Get the facts
  9. Don't attack the other person
  10. Take Turns Talking
  11. Brainstorm Possible Solutions
  12. No Yelling
  13. Communicate with the Opposition
  14. Understand the Conflict
  15. Explore the Alternatives
  16. Remain Calm
  17. Ask Questions for Better Understanding.
  18. Consider What Role You Played in the Conflict
  19. Don't Generalize
  20. No Degrading Language
  21. Use "I" Statements
  22. Avoid clamming up
  23. Stick to the facts
  24. Deal with one issue at a time
  25. Agree to Disagree
  26. Avoid Accusations
  27. Use Positive Statements
  28. Be specific about what if bothering you.
  29. Focus on the Present
  30. Listen
  31. Be Respectful
  32. No "hitting below the belt"
  33. Use a Third Party
  34. Consider other person's point of view.