Focuson thePresentDon'tattack theotherpersonGet thefactsStick tothefactsBewilling toForgiveNoYellingControl youremotionsand behaviorAsk Questionsfor BetterUnderstanding.Be specificabout whatif botheringyou.Agree toDisagreeUsePositiveStatementsExpressfeelings inwords, notactions.ConsiderWhat RoleYou Playedin theConflictAvoidclammingupAvoidDisrespectfulWordsNo "hittingbelow thebelt"AvoidAccusationsTake ADeepBreathRemainCalmNoDegradingLanguageAvoid theBlameGameExplore theAlternativesBeRespectfulListenDon'tGeneralizeTakeTurnsTalkingUnderstandthe ConflictDeal withone issueat a timeCommunicatewith theOppositionUse aThirdPartyKnow whatupset theotherpersonUse "I"StatementsConsiderotherperson'spoint of view.BrainstormPossibleSolutionsFocuson thePresentDon'tattack theotherpersonGet thefactsStick tothefactsBewilling toForgiveNoYellingControl youremotionsand behaviorAsk Questionsfor BetterUnderstanding.Be specificabout whatif botheringyou.Agree toDisagreeUsePositiveStatementsExpressfeelings inwords, notactions.ConsiderWhat RoleYou Playedin theConflictAvoidclammingupAvoidDisrespectfulWordsNo "hittingbelow thebelt"AvoidAccusationsTake ADeepBreathRemainCalmNoDegradingLanguageAvoid theBlameGameExplore theAlternativesBeRespectfulListenDon'tGeneralizeTakeTurnsTalkingUnderstandthe ConflictDeal withone issueat a timeCommunicatewith theOppositionUse aThirdPartyKnow whatupset theotherpersonUse "I"StatementsConsiderotherperson'spoint of view.BrainstormPossibleSolutions

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Focus on the Present
  2. Don't attack the other person
  3. Get the facts
  4. Stick to the facts
  5. Be willing to Forgive
  6. No Yelling
  7. Control your emotions and behavior
  8. Ask Questions for Better Understanding.
  9. Be specific about what if bothering you.
  10. Agree to Disagree
  11. Use Positive Statements
  12. Express feelings in words, not actions.
  13. Consider What Role You Played in the Conflict
  14. Avoid clamming up
  15. Avoid Disrespectful Words
  16. No "hitting below the belt"
  17. Avoid Accusations
  18. Take A Deep Breath
  19. Remain Calm
  20. No Degrading Language
  21. Avoid the Blame Game
  22. Explore the Alternatives
  23. Be Respectful
  24. Listen
  25. Don't Generalize
  26. Take Turns Talking
  27. Understand the Conflict
  28. Deal with one issue at a time
  29. Communicate with the Opposition
  30. Use a Third Party
  31. Know what upset the other person
  32. Use "I" Statements
  33. Consider other person's point of view.
  34. Brainstorm Possible Solutions