Focuson thePresentUnderstandthe ConflictExplore theAlternativesAsk Questionsfor BetterUnderstanding.Avoid theBlameGameDeal withone issueat a timeDon'tGeneralizeNoDegradingLanguageAvoidDisrespectfulWordsUse aThirdPartyTake ADeepBreathAvoidclammingupExpressfeelings inwords, notactions.AvoidAccusationsNoYellingTakeTurnsTalkingConsiderWhat RoleYou Playedin theConflictKnow whatupset theotherpersonStick tothefactsBewilling toForgiveGet thefactsUsePositiveStatementsBrainstormPossibleSolutionsDon'tattack theotherpersonCommunicatewith theOppositionBeRespectfulControl youremotionsand behaviorConsiderotherperson'spoint of view.No "hittingbelow thebelt"Use "I"StatementsListenAgree toDisagreeRemainCalmBe specificabout whatif botheringyou.Focuson thePresentUnderstandthe ConflictExplore theAlternativesAsk Questionsfor BetterUnderstanding.Avoid theBlameGameDeal withone issueat a timeDon'tGeneralizeNoDegradingLanguageAvoidDisrespectfulWordsUse aThirdPartyTake ADeepBreathAvoidclammingupExpressfeelings inwords, notactions.AvoidAccusationsNoYellingTakeTurnsTalkingConsiderWhat RoleYou Playedin theConflictKnow whatupset theotherpersonStick tothefactsBewilling toForgiveGet thefactsUsePositiveStatementsBrainstormPossibleSolutionsDon'tattack theotherpersonCommunicatewith theOppositionBeRespectfulControl youremotionsand behaviorConsiderotherperson'spoint of view.No "hittingbelow thebelt"Use "I"StatementsListenAgree toDisagreeRemainCalmBe specificabout whatif botheringyou.

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Focus on the Present
  2. Understand the Conflict
  3. Explore the Alternatives
  4. Ask Questions for Better Understanding.
  5. Avoid the Blame Game
  6. Deal with one issue at a time
  7. Don't Generalize
  8. No Degrading Language
  9. Avoid Disrespectful Words
  10. Use a Third Party
  11. Take A Deep Breath
  12. Avoid clamming up
  13. Express feelings in words, not actions.
  14. Avoid Accusations
  15. No Yelling
  16. Take Turns Talking
  17. Consider What Role You Played in the Conflict
  18. Know what upset the other person
  19. Stick to the facts
  20. Be willing to Forgive
  21. Get the facts
  22. Use Positive Statements
  23. Brainstorm Possible Solutions
  24. Don't attack the other person
  25. Communicate with the Opposition
  26. Be Respectful
  27. Control your emotions and behavior
  28. Consider other person's point of view.
  29. No "hitting below the belt"
  30. Use "I" Statements
  31. Listen
  32. Agree to Disagree
  33. Remain Calm
  34. Be specific about what if bothering you.