ConsiderWhat RoleYou Playedin theConflictAgree toDisagreeBe specificabout whatif botheringyou.Understandthe ConflictCommunicatewith theOppositionKnow whatupset theotherpersonNoDegradingLanguageBrainstormPossibleSolutionsTakeTurnsTalkingAvoidclammingupBewilling toForgiveExpressfeelings inwords, notactions.Don'tGeneralizeFocuson thePresentUse aThirdPartyAvoidDisrespectfulWordsRemainCalmNo "hittingbelow thebelt"Stick tothefactsDeal withone issueat a timeConsiderotherperson'spoint of view.Avoid theBlameGameGet thefactsExplore theAlternativesAvoidAccusationsNoYellingControl youremotionsand behaviorUsePositiveStatementsBeRespectfulDon'tattack theotherpersonUse "I"StatementsAsk Questionsfor BetterUnderstanding.ListenTake ADeepBreathConsiderWhat RoleYou Playedin theConflictAgree toDisagreeBe specificabout whatif botheringyou.Understandthe ConflictCommunicatewith theOppositionKnow whatupset theotherpersonNoDegradingLanguageBrainstormPossibleSolutionsTakeTurnsTalkingAvoidclammingupBewilling toForgiveExpressfeelings inwords, notactions.Don'tGeneralizeFocuson thePresentUse aThirdPartyAvoidDisrespectfulWordsRemainCalmNo "hittingbelow thebelt"Stick tothefactsDeal withone issueat a timeConsiderotherperson'spoint of view.Avoid theBlameGameGet thefactsExplore theAlternativesAvoidAccusationsNoYellingControl youremotionsand behaviorUsePositiveStatementsBeRespectfulDon'tattack theotherpersonUse "I"StatementsAsk Questionsfor BetterUnderstanding.ListenTake ADeepBreath

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Consider What Role You Played in the Conflict
  2. Agree to Disagree
  3. Be specific about what if bothering you.
  4. Understand the Conflict
  5. Communicate with the Opposition
  6. Know what upset the other person
  7. No Degrading Language
  8. Brainstorm Possible Solutions
  9. Take Turns Talking
  10. Avoid clamming up
  11. Be willing to Forgive
  12. Express feelings in words, not actions.
  13. Don't Generalize
  14. Focus on the Present
  15. Use a Third Party
  16. Avoid Disrespectful Words
  17. Remain Calm
  18. No "hitting below the belt"
  19. Stick to the facts
  20. Deal with one issue at a time
  21. Consider other person's point of view.
  22. Avoid the Blame Game
  23. Get the facts
  24. Explore the Alternatives
  25. Avoid Accusations
  26. No Yelling
  27. Control your emotions and behavior
  28. Use Positive Statements
  29. Be Respectful
  30. Don't attack the other person
  31. Use "I" Statements
  32. Ask Questions for Better Understanding.
  33. Listen
  34. Take A Deep Breath