Deal withone issueat a timeAvoidDisrespectfulWordsAgree toDisagreeNoDegradingLanguageStick tothefactsCommunicatewith theOppositionUse aThirdPartyNoYellingBeRespectfulUnderstandthe ConflictConsiderWhat RoleYou Playedin theConflictAvoidclammingupAsk Questionsfor BetterUnderstanding.Don'tGeneralizeControl youremotionsand behaviorKnow whatupset theotherpersonGet thefactsAvoidAccusationsNo "hittingbelow thebelt"TakeTurnsTalkingBe specificabout whatif botheringyou.Explore theAlternativesListenUsePositiveStatementsExpressfeelings inwords, notactions.Avoid theBlameGameBewilling toForgiveRemainCalmConsiderotherperson'spoint of view.Don'tattack theotherpersonTake ADeepBreathFocuson thePresentUse "I"StatementsBrainstormPossibleSolutionsDeal withone issueat a timeAvoidDisrespectfulWordsAgree toDisagreeNoDegradingLanguageStick tothefactsCommunicatewith theOppositionUse aThirdPartyNoYellingBeRespectfulUnderstandthe ConflictConsiderWhat RoleYou Playedin theConflictAvoidclammingupAsk Questionsfor BetterUnderstanding.Don'tGeneralizeControl youremotionsand behaviorKnow whatupset theotherpersonGet thefactsAvoidAccusationsNo "hittingbelow thebelt"TakeTurnsTalkingBe specificabout whatif botheringyou.Explore theAlternativesListenUsePositiveStatementsExpressfeelings inwords, notactions.Avoid theBlameGameBewilling toForgiveRemainCalmConsiderotherperson'spoint of view.Don'tattack theotherpersonTake ADeepBreathFocuson thePresentUse "I"StatementsBrainstormPossibleSolutions

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deal with one issue at a time
  2. Avoid Disrespectful Words
  3. Agree to Disagree
  4. No Degrading Language
  5. Stick to the facts
  6. Communicate with the Opposition
  7. Use a Third Party
  8. No Yelling
  9. Be Respectful
  10. Understand the Conflict
  11. Consider What Role You Played in the Conflict
  12. Avoid clamming up
  13. Ask Questions for Better Understanding.
  14. Don't Generalize
  15. Control your emotions and behavior
  16. Know what upset the other person
  17. Get the facts
  18. Avoid Accusations
  19. No "hitting below the belt"
  20. Take Turns Talking
  21. Be specific about what if bothering you.
  22. Explore the Alternatives
  23. Listen
  24. Use Positive Statements
  25. Express feelings in words, not actions.
  26. Avoid the Blame Game
  27. Be willing to Forgive
  28. Remain Calm
  29. Consider other person's point of view.
  30. Don't attack the other person
  31. Take A Deep Breath
  32. Focus on the Present
  33. Use "I" Statements
  34. Brainstorm Possible Solutions