Use aThirdPartyAsk Questionsfor BetterUnderstanding.Understandthe ConflictTakeTurnsTalkingUse "I"StatementsBewilling toForgiveKnow whatupset theotherpersonExplore theAlternativesBeRespectfulGet thefactsStick tothefactsNo "hittingbelow thebelt"AvoidAccusationsControl youremotionsand behaviorConsiderotherperson'spoint of view.Expressfeelings inwords, notactions.AvoidclammingupNoYellingBrainstormPossibleSolutionsCommunicatewith theOppositionUsePositiveStatementsAvoidDisrespectfulWordsDeal withone issueat a timeDon'tGeneralizeBe specificabout whatif botheringyou.Take ADeepBreathDon'tattack theotherpersonAvoid theBlameGameConsiderWhat RoleYou Playedin theConflictAgree toDisagreeNoDegradingLanguageRemainCalmFocuson thePresentListenUse aThirdPartyAsk Questionsfor BetterUnderstanding.Understandthe ConflictTakeTurnsTalkingUse "I"StatementsBewilling toForgiveKnow whatupset theotherpersonExplore theAlternativesBeRespectfulGet thefactsStick tothefactsNo "hittingbelow thebelt"AvoidAccusationsControl youremotionsand behaviorConsiderotherperson'spoint of view.Expressfeelings inwords, notactions.AvoidclammingupNoYellingBrainstormPossibleSolutionsCommunicatewith theOppositionUsePositiveStatementsAvoidDisrespectfulWordsDeal withone issueat a timeDon'tGeneralizeBe specificabout whatif botheringyou.Take ADeepBreathDon'tattack theotherpersonAvoid theBlameGameConsiderWhat RoleYou Playedin theConflictAgree toDisagreeNoDegradingLanguageRemainCalmFocuson thePresentListen

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use a Third Party
  2. Ask Questions for Better Understanding.
  3. Understand the Conflict
  4. Take Turns Talking
  5. Use "I" Statements
  6. Be willing to Forgive
  7. Know what upset the other person
  8. Explore the Alternatives
  9. Be Respectful
  10. Get the facts
  11. Stick to the facts
  12. No "hitting below the belt"
  13. Avoid Accusations
  14. Control your emotions and behavior
  15. Consider other person's point of view.
  16. Express feelings in words, not actions.
  17. Avoid clamming up
  18. No Yelling
  19. Brainstorm Possible Solutions
  20. Communicate with the Opposition
  21. Use Positive Statements
  22. Avoid Disrespectful Words
  23. Deal with one issue at a time
  24. Don't Generalize
  25. Be specific about what if bothering you.
  26. Take A Deep Breath
  27. Don't attack the other person
  28. Avoid the Blame Game
  29. Consider What Role You Played in the Conflict
  30. Agree to Disagree
  31. No Degrading Language
  32. Remain Calm
  33. Focus on the Present
  34. Listen