Use aThirdPartyAvoidclammingupRemainCalmConsiderotherperson'spoint of view.Take ADeepBreathAvoidDisrespectfulWordsExpressfeelings inwords, notactions.Don'tattack theotherpersonCommunicatewith theOppositionBe specificabout whatif botheringyou.Understandthe ConflictExplore theAlternativesStick tothefactsDon'tGeneralizeBeRespectfulDeal withone issueat a timeAgree toDisagreeNo "hittingbelow thebelt"Know whatupset theotherpersonFocuson thePresentGet thefactsConsiderWhat RoleYou Playedin theConflictControl youremotionsand behaviorAvoid theBlameGameUse "I"StatementsBewilling toForgiveUsePositiveStatementsListenBrainstormPossibleSolutionsNoYellingNoDegradingLanguageAsk Questionsfor BetterUnderstanding.TakeTurnsTalkingAvoidAccusationsUse aThirdPartyAvoidclammingupRemainCalmConsiderotherperson'spoint of view.Take ADeepBreathAvoidDisrespectfulWordsExpressfeelings inwords, notactions.Don'tattack theotherpersonCommunicatewith theOppositionBe specificabout whatif botheringyou.Understandthe ConflictExplore theAlternativesStick tothefactsDon'tGeneralizeBeRespectfulDeal withone issueat a timeAgree toDisagreeNo "hittingbelow thebelt"Know whatupset theotherpersonFocuson thePresentGet thefactsConsiderWhat RoleYou Playedin theConflictControl youremotionsand behaviorAvoid theBlameGameUse "I"StatementsBewilling toForgiveUsePositiveStatementsListenBrainstormPossibleSolutionsNoYellingNoDegradingLanguageAsk Questionsfor BetterUnderstanding.TakeTurnsTalkingAvoidAccusations

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use a Third Party
  2. Avoid clamming up
  3. Remain Calm
  4. Consider other person's point of view.
  5. Take A Deep Breath
  6. Avoid Disrespectful Words
  7. Express feelings in words, not actions.
  8. Don't attack the other person
  9. Communicate with the Opposition
  10. Be specific about what if bothering you.
  11. Understand the Conflict
  12. Explore the Alternatives
  13. Stick to the facts
  14. Don't Generalize
  15. Be Respectful
  16. Deal with one issue at a time
  17. Agree to Disagree
  18. No "hitting below the belt"
  19. Know what upset the other person
  20. Focus on the Present
  21. Get the facts
  22. Consider What Role You Played in the Conflict
  23. Control your emotions and behavior
  24. Avoid the Blame Game
  25. Use "I" Statements
  26. Be willing to Forgive
  27. Use Positive Statements
  28. Listen
  29. Brainstorm Possible Solutions
  30. No Yelling
  31. No Degrading Language
  32. Ask Questions for Better Understanding.
  33. Take Turns Talking
  34. Avoid Accusations