Don'tGeneralizeUsePositiveStatementsAvoid theBlameGameUse "I"StatementsTakeTurnsTalkingAvoidclammingupNoYellingBewilling toForgiveDon'tattack theotherpersonFocuson thePresentConsiderotherperson'spoint of view.Agree toDisagreeControl youremotionsand behaviorUnderstandthe ConflictBeRespectfulDeal withone issueat a timeCommunicatewith theOppositionListenGet thefactsAvoidAccusationsNo "hittingbelow thebelt"BrainstormPossibleSolutionsUse aThirdPartyNoDegradingLanguageBe specificabout whatif botheringyou.Explore theAlternativesKnow whatupset theotherpersonRemainCalmTake ADeepBreathExpressfeelings inwords, notactions.ConsiderWhat RoleYou Playedin theConflictStick tothefactsAsk Questionsfor BetterUnderstanding.AvoidDisrespectfulWordsDon'tGeneralizeUsePositiveStatementsAvoid theBlameGameUse "I"StatementsTakeTurnsTalkingAvoidclammingupNoYellingBewilling toForgiveDon'tattack theotherpersonFocuson thePresentConsiderotherperson'spoint of view.Agree toDisagreeControl youremotionsand behaviorUnderstandthe ConflictBeRespectfulDeal withone issueat a timeCommunicatewith theOppositionListenGet thefactsAvoidAccusationsNo "hittingbelow thebelt"BrainstormPossibleSolutionsUse aThirdPartyNoDegradingLanguageBe specificabout whatif botheringyou.Explore theAlternativesKnow whatupset theotherpersonRemainCalmTake ADeepBreathExpressfeelings inwords, notactions.ConsiderWhat RoleYou Playedin theConflictStick tothefactsAsk Questionsfor BetterUnderstanding.AvoidDisrespectfulWords

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't Generalize
  2. Use Positive Statements
  3. Avoid the Blame Game
  4. Use "I" Statements
  5. Take Turns Talking
  6. Avoid clamming up
  7. No Yelling
  8. Be willing to Forgive
  9. Don't attack the other person
  10. Focus on the Present
  11. Consider other person's point of view.
  12. Agree to Disagree
  13. Control your emotions and behavior
  14. Understand the Conflict
  15. Be Respectful
  16. Deal with one issue at a time
  17. Communicate with the Opposition
  18. Listen
  19. Get the facts
  20. Avoid Accusations
  21. No "hitting below the belt"
  22. Brainstorm Possible Solutions
  23. Use a Third Party
  24. No Degrading Language
  25. Be specific about what if bothering you.
  26. Explore the Alternatives
  27. Know what upset the other person
  28. Remain Calm
  29. Take A Deep Breath
  30. Express feelings in words, not actions.
  31. Consider What Role You Played in the Conflict
  32. Stick to the facts
  33. Ask Questions for Better Understanding.
  34. Avoid Disrespectful Words