Considerotherperson'spoint of view.Take ADeepBreathBe specificabout whatif botheringyou.NoYellingUsePositiveStatementsTakeTurnsTalkingListenKnow whatupset theotherpersonDon'tGeneralizeGet thefactsDeal withone issueat a timeAgree toDisagreeBeRespectfulRemainCalmDon'tattack theotherpersonConsiderWhat RoleYou Playedin theConflictFocuson thePresentExpressfeelings inwords, notactions.Communicatewith theOppositionControl youremotionsand behaviorUnderstandthe ConflictExplore theAlternativesBrainstormPossibleSolutionsUse "I"StatementsAvoidDisrespectfulWordsAvoidclammingupAsk Questionsfor BetterUnderstanding.Stick tothefactsNoDegradingLanguageAvoid theBlameGameNo "hittingbelow thebelt"AvoidAccusationsBewilling toForgiveUse aThirdPartyConsiderotherperson'spoint of view.Take ADeepBreathBe specificabout whatif botheringyou.NoYellingUsePositiveStatementsTakeTurnsTalkingListenKnow whatupset theotherpersonDon'tGeneralizeGet thefactsDeal withone issueat a timeAgree toDisagreeBeRespectfulRemainCalmDon'tattack theotherpersonConsiderWhat RoleYou Playedin theConflictFocuson thePresentExpressfeelings inwords, notactions.Communicatewith theOppositionControl youremotionsand behaviorUnderstandthe ConflictExplore theAlternativesBrainstormPossibleSolutionsUse "I"StatementsAvoidDisrespectfulWordsAvoidclammingupAsk Questionsfor BetterUnderstanding.Stick tothefactsNoDegradingLanguageAvoid theBlameGameNo "hittingbelow thebelt"AvoidAccusationsBewilling toForgiveUse aThirdParty

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Consider other person's point of view.
  2. Take A Deep Breath
  3. Be specific about what if bothering you.
  4. No Yelling
  5. Use Positive Statements
  6. Take Turns Talking
  7. Listen
  8. Know what upset the other person
  9. Don't Generalize
  10. Get the facts
  11. Deal with one issue at a time
  12. Agree to Disagree
  13. Be Respectful
  14. Remain Calm
  15. Don't attack the other person
  16. Consider What Role You Played in the Conflict
  17. Focus on the Present
  18. Express feelings in words, not actions.
  19. Communicate with the Opposition
  20. Control your emotions and behavior
  21. Understand the Conflict
  22. Explore the Alternatives
  23. Brainstorm Possible Solutions
  24. Use "I" Statements
  25. Avoid Disrespectful Words
  26. Avoid clamming up
  27. Ask Questions for Better Understanding.
  28. Stick to the facts
  29. No Degrading Language
  30. Avoid the Blame Game
  31. No "hitting below the belt"
  32. Avoid Accusations
  33. Be willing to Forgive
  34. Use a Third Party