BrainstormPossibleSolutionsRemainCalmUse "I"StatementsBe specificabout whatif botheringyou.AvoidAccusationsDon'tGeneralizeBeRespectfulDon'tattack theotherpersonAvoidclammingupAsk Questionsfor BetterUnderstanding.Use aThirdPartyFocuson thePresentStick tothefactsCommunicatewith theOppositionConsiderWhat RoleYou Playedin theConflictExpressfeelings inwords, notactions.Avoid theBlameGameListenTake ADeepBreathNoYellingAgree toDisagreeControl youremotionsand behaviorTakeTurnsTalkingDeal withone issueat a timeConsiderotherperson'spoint of view.Get thefactsNo "hittingbelow thebelt"UsePositiveStatementsUnderstandthe ConflictExplore theAlternativesKnow whatupset theotherpersonAvoidDisrespectfulWordsNoDegradingLanguageBewilling toForgiveBrainstormPossibleSolutionsRemainCalmUse "I"StatementsBe specificabout whatif botheringyou.AvoidAccusationsDon'tGeneralizeBeRespectfulDon'tattack theotherpersonAvoidclammingupAsk Questionsfor BetterUnderstanding.Use aThirdPartyFocuson thePresentStick tothefactsCommunicatewith theOppositionConsiderWhat RoleYou Playedin theConflictExpressfeelings inwords, notactions.Avoid theBlameGameListenTake ADeepBreathNoYellingAgree toDisagreeControl youremotionsand behaviorTakeTurnsTalkingDeal withone issueat a timeConsiderotherperson'spoint of view.Get thefactsNo "hittingbelow thebelt"UsePositiveStatementsUnderstandthe ConflictExplore theAlternativesKnow whatupset theotherpersonAvoidDisrespectfulWordsNoDegradingLanguageBewilling toForgive

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Brainstorm Possible Solutions
  2. Remain Calm
  3. Use "I" Statements
  4. Be specific about what if bothering you.
  5. Avoid Accusations
  6. Don't Generalize
  7. Be Respectful
  8. Don't attack the other person
  9. Avoid clamming up
  10. Ask Questions for Better Understanding.
  11. Use a Third Party
  12. Focus on the Present
  13. Stick to the facts
  14. Communicate with the Opposition
  15. Consider What Role You Played in the Conflict
  16. Express feelings in words, not actions.
  17. Avoid the Blame Game
  18. Listen
  19. Take A Deep Breath
  20. No Yelling
  21. Agree to Disagree
  22. Control your emotions and behavior
  23. Take Turns Talking
  24. Deal with one issue at a time
  25. Consider other person's point of view.
  26. Get the facts
  27. No "hitting below the belt"
  28. Use Positive Statements
  29. Understand the Conflict
  30. Explore the Alternatives
  31. Know what upset the other person
  32. Avoid Disrespectful Words
  33. No Degrading Language
  34. Be willing to Forgive