Nosound/Micis turnedoffNeeds /Send toTier IINeedsESD/or adifferenthelp deskPasswordresetReboot /Have youtried turningit off andback onHub ismissing/iPhonewipeReimage/RefreshUnsupporteduserHotspotnotworkingIphonesetupResetnetworkGhost call/Nevermind it'sworkingSmartphoneteamEscalationPrintersetupTeamsZoomIOSUpdateBitlockerAccountislockedIsellUpdate/SecurityPatchWebexNointernetOutlookissueNosound/Micis turnedoffNeeds /Send toTier IINeedsESD/or adifferenthelp deskPasswordresetReboot /Have youtried turningit off andback onHub ismissing/iPhonewipeReimage/RefreshUnsupporteduserHotspotnotworkingIphonesetupResetnetworkGhost call/Nevermind it'sworkingSmartphoneteamEscalationPrintersetupTeamsZoomIOSUpdateBitlockerAccountislockedIsellUpdate/SecurityPatchWebexNointernetOutlookissue

Sales Technology Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No sound/Mic is turned off
  2. Needs / Send to Tier II
  3. Needs ESD/or a different help desk
  4. Password reset
  5. Reboot / Have you tried turning it off and back on
  6. Hub is missing/ iPhone wipe
  7. Reimage/ Refresh
  8. Unsupported user
  9. Hotspot not working
  10. Iphone setup
  11. Reset network
  12. Ghost call/ Never mind it's working
  13. Smartphone team Escalation
  14. Printer setup
  15. Teams
  16. Zoom
  17. IOS Update
  18. Bitlocker
  19. Account is locked
  20. Isell
  21. Update/ Security Patch
  22. Webex
  23. No internet
  24. Outlook issue