TeamsPrintersetupUpdate/SecurityPatchPasswordresetReboot /Have youtried turningit off andback onIsellUnsupporteduserBitlockerHotspotnotworkingNeeds /Send toTier IINeedsESD/or adifferenthelp deskResetnetworkNosound/Micis turnedoffZoomNointernetReimage/RefreshWebexAccountislockedOutlookissueGhost call/Nevermind it'sworkingIphonesetupHub ismissing/iPhonewipeIOSUpdateSmartphoneteamEscalationTeamsPrintersetupUpdate/SecurityPatchPasswordresetReboot /Have youtried turningit off andback onIsellUnsupporteduserBitlockerHotspotnotworkingNeeds /Send toTier IINeedsESD/or adifferenthelp deskResetnetworkNosound/Micis turnedoffZoomNointernetReimage/RefreshWebexAccountislockedOutlookissueGhost call/Nevermind it'sworkingIphonesetupHub ismissing/iPhonewipeIOSUpdateSmartphoneteamEscalation

Sales Technology Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teams
  2. Printer setup
  3. Update/ Security Patch
  4. Password reset
  5. Reboot / Have you tried turning it off and back on
  6. Isell
  7. Unsupported user
  8. Bitlocker
  9. Hotspot not working
  10. Needs / Send to Tier II
  11. Needs ESD/or a different help desk
  12. Reset network
  13. No sound/Mic is turned off
  14. Zoom
  15. No internet
  16. Reimage/ Refresh
  17. Webex
  18. Account is locked
  19. Outlook issue
  20. Ghost call/ Never mind it's working
  21. Iphone setup
  22. Hub is missing/ iPhone wipe
  23. IOS Update
  24. Smartphone team Escalation