PasswordresetNosound/Micis turnedoffGhost call/Nevermind it'sworkingUnsupporteduserBitlockerNeedsESD/or adifferenthelp deskTeamsIsellPrintersetupIOSUpdateUpdate/SecurityPatchNeeds /Send toTier IIAccountislockedIphonesetupOutlookissueWebexResetnetworkZoomHub ismissing/iPhonewipeNointernetReboot /Have youtried turningit off andback onSmartphoneteamEscalationHotspotnotworkingReimage/RefreshPasswordresetNosound/Micis turnedoffGhost call/Nevermind it'sworkingUnsupporteduserBitlockerNeedsESD/or adifferenthelp deskTeamsIsellPrintersetupIOSUpdateUpdate/SecurityPatchNeeds /Send toTier IIAccountislockedIphonesetupOutlookissueWebexResetnetworkZoomHub ismissing/iPhonewipeNointernetReboot /Have youtried turningit off andback onSmartphoneteamEscalationHotspotnotworkingReimage/Refresh

Sales Technology Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Password reset
  2. No sound/Mic is turned off
  3. Ghost call/ Never mind it's working
  4. Unsupported user
  5. Bitlocker
  6. Needs ESD/or a different help desk
  7. Teams
  8. Isell
  9. Printer setup
  10. IOS Update
  11. Update/ Security Patch
  12. Needs / Send to Tier II
  13. Account is locked
  14. Iphone setup
  15. Outlook issue
  16. Webex
  17. Reset network
  18. Zoom
  19. Hub is missing/ iPhone wipe
  20. No internet
  21. Reboot / Have you tried turning it off and back on
  22. Smartphone team Escalation
  23. Hotspot not working
  24. Reimage/ Refresh