Reboot /Have youtried turningit off andback onAccountislockedHotspotnotworkingGhost call/Nevermind it'sworkingSmartphoneteamEscalationResetnetworkTeamsReimage/RefreshNosound/Micis turnedoffOutlookissueIOSUpdateHub ismissing/iPhonewipeBitlockerPasswordresetWebexNointernetIphonesetupNeeds /Send toTier IIIsellNeedsESD/or adifferenthelp deskUnsupporteduserZoomUpdate/SecurityPatchPrintersetupReboot /Have youtried turningit off andback onAccountislockedHotspotnotworkingGhost call/Nevermind it'sworkingSmartphoneteamEscalationResetnetworkTeamsReimage/RefreshNosound/Micis turnedoffOutlookissueIOSUpdateHub ismissing/iPhonewipeBitlockerPasswordresetWebexNointernetIphonesetupNeeds /Send toTier IIIsellNeedsESD/or adifferenthelp deskUnsupporteduserZoomUpdate/SecurityPatchPrintersetup

Sales Technology Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reboot / Have you tried turning it off and back on
  2. Account is locked
  3. Hotspot not working
  4. Ghost call/ Never mind it's working
  5. Smartphone team Escalation
  6. Reset network
  7. Teams
  8. Reimage/ Refresh
  9. No sound/Mic is turned off
  10. Outlook issue
  11. IOS Update
  12. Hub is missing/ iPhone wipe
  13. Bitlocker
  14. Password reset
  15. Webex
  16. No internet
  17. Iphone setup
  18. Needs / Send to Tier II
  19. Isell
  20. Needs ESD/or a different help desk
  21. Unsupported user
  22. Zoom
  23. Update/ Security Patch
  24. Printer setup