OutlookissueNosound/Micis turnedoffBitlockerWebexPrintersetupSmartphoneteamEscalationUpdate/SecurityPatchHub ismissing/iPhonewipeAccountislockedNointernetHotspotnotworkingNeeds /Send toTier IIGhost call/Nevermind it'sworkingUnsupporteduserIphonesetupNeedsESD/or adifferenthelp deskReimage/RefreshIsellTeamsIOSUpdateZoomPasswordresetResetnetworkReboot /Have youtried turningit off andback onOutlookissueNosound/Micis turnedoffBitlockerWebexPrintersetupSmartphoneteamEscalationUpdate/SecurityPatchHub ismissing/iPhonewipeAccountislockedNointernetHotspotnotworkingNeeds /Send toTier IIGhost call/Nevermind it'sworkingUnsupporteduserIphonesetupNeedsESD/or adifferenthelp deskReimage/RefreshIsellTeamsIOSUpdateZoomPasswordresetResetnetworkReboot /Have youtried turningit off andback on

Sales Technology Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outlook issue
  2. No sound/Mic is turned off
  3. Bitlocker
  4. Webex
  5. Printer setup
  6. Smartphone team Escalation
  7. Update/ Security Patch
  8. Hub is missing/ iPhone wipe
  9. Account is locked
  10. No internet
  11. Hotspot not working
  12. Needs / Send to Tier II
  13. Ghost call/ Never mind it's working
  14. Unsupported user
  15. Iphone setup
  16. Needs ESD/or a different help desk
  17. Reimage/ Refresh
  18. Isell
  19. Teams
  20. IOS Update
  21. Zoom
  22. Password reset
  23. Reset network
  24. Reboot / Have you tried turning it off and back on