NewLead Requesta creditPay aninvoiceReactivateownerFaultreportAmenda billingaccountHow todownloadarecordingTerminatean ownerAddAdminrightsEscalatecaseOutageTransfera case"What isthischarge?"MoveanownerCheckemailquarantineRecommendonlinemanagementtool"I wouldlike aconferencecode"Amenda POIt's notworkingAmendanownerAdd creditcarddetailsAmenda CostCentreCreditHold"How do Iorganise aconference?"BookaneventCreateanownerCompletetrainingTransfera callCompletea livechatCompanynamechangeCompletea call inunder 5minutesContractrenewalRecommendKnowledgeBaseAccountManagerleft thecompany"I'd like toterminatetheservice""Howmuchdoes itcost?"UpdateCompanyCommentsDisableanownerSubmitServiceNowAddWebEx toan ownerNewLead Requesta creditPay aninvoiceReactivateownerFaultreportAmenda billingaccountHow todownloadarecordingTerminatean ownerAddAdminrightsEscalatecaseOutageTransfera case"What isthischarge?"MoveanownerCheckemailquarantineRecommendonlinemanagementtool"I wouldlike aconferencecode"Amenda POIt's notworkingAmendanownerAdd creditcarddetailsAmenda CostCentreCreditHold"How do Iorganise aconference?"BookaneventCreateanownerCompletetrainingTransfera callCompletea livechatCompanynamechangeCompletea call inunder 5minutesContractrenewalRecommendKnowledgeBaseAccountManagerleft thecompany"I'd like toterminatetheservice""Howmuchdoes itcost?"UpdateCompanyCommentsDisableanownerSubmitServiceNowAddWebEx toan owner

CS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New Lead
  2. Request a credit
  3. Pay an invoice
  4. Reactivate owner
  5. Fault report
  6. Amend a billing account
  7. How to download a recording
  8. Terminate an owner
  9. Add Admin rights
  10. Escalate case
  11. Outage
  12. Transfer a case
  13. "What is this charge?"
  14. Move an owner
  15. Check email quarantine
  16. Recommend online management tool
  17. "I would like a conference code"
  18. Amend a PO
  19. It's not working
  20. Amend an owner
  21. Add credit card details
  22. Amend a Cost Centre
  23. Credit Hold
  24. "How do I organise a conference?"
  25. Book an event
  26. Create an owner
  27. Complete training
  28. Transfer a call
  29. Complete a live chat
  30. Company name change
  31. Complete a call in under 5 minutes
  32. Contract renewal
  33. Recommend Knowledge Base
  34. Account Manager left the company
  35. "I'd like to terminate the service"
  36. "How much does it cost?"
  37. Update Company Comments
  38. Disable an owner
  39. Submit Service Now
  40. Add WebEx to an owner