AccountManagerleft thecompanyRecommendKnowledgeBaseEscalatecaseCheckemailquarantineFaultreportCompletea livechatHow todownloadarecordingBookaneventAddWebEx toan ownerContractrenewalAmendanownerRecommendonlinemanagementtoolDisableanowner"Howmuchdoes itcost?""I'd like toterminatetheservice"It's notworkingAmenda CostCentreCreateanownerNewLead Completea call inunder 5minutesAdd creditcarddetailsTerminatean ownerPay aninvoiceTransfera callAmenda PO"I wouldlike aconferencecode"Reactivateowner"How do Iorganise aconference?"Requesta creditSubmitServiceNowMoveanowner"What isthischarge?"CompletetrainingTransfera caseUpdateCompanyCommentsCompanynamechangeOutageCreditHoldAddAdminrightsAmenda billingaccountAccountManagerleft thecompanyRecommendKnowledgeBaseEscalatecaseCheckemailquarantineFaultreportCompletea livechatHow todownloadarecordingBookaneventAddWebEx toan ownerContractrenewalAmendanownerRecommendonlinemanagementtoolDisableanowner"Howmuchdoes itcost?""I'd like toterminatetheservice"It's notworkingAmenda CostCentreCreateanownerNewLead Completea call inunder 5minutesAdd creditcarddetailsTerminatean ownerPay aninvoiceTransfera callAmenda PO"I wouldlike aconferencecode"Reactivateowner"How do Iorganise aconference?"Requesta creditSubmitServiceNowMoveanowner"What isthischarge?"CompletetrainingTransfera caseUpdateCompanyCommentsCompanynamechangeOutageCreditHoldAddAdminrightsAmenda billingaccount

CS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account Manager left the company
  2. Recommend Knowledge Base
  3. Escalate case
  4. Check email quarantine
  5. Fault report
  6. Complete a live chat
  7. How to download a recording
  8. Book an event
  9. Add WebEx to an owner
  10. Contract renewal
  11. Amend an owner
  12. Recommend online management tool
  13. Disable an owner
  14. "How much does it cost?"
  15. "I'd like to terminate the service"
  16. It's not working
  17. Amend a Cost Centre
  18. Create an owner
  19. New Lead
  20. Complete a call in under 5 minutes
  21. Add credit card details
  22. Terminate an owner
  23. Pay an invoice
  24. Transfer a call
  25. Amend a PO
  26. "I would like a conference code"
  27. Reactivate owner
  28. "How do I organise a conference?"
  29. Request a credit
  30. Submit Service Now
  31. Move an owner
  32. "What is this charge?"
  33. Complete training
  34. Transfer a case
  35. Update Company Comments
  36. Company name change
  37. Outage
  38. Credit Hold
  39. Add Admin rights
  40. Amend a billing account