OutageRecommendKnowledgeBaseTransfera callRecommendonlinemanagementtoolAmendanownerEscalatecasePay aninvoiceCompletea livechatAccountManagerleft thecompanyFaultreportHow todownloadarecordingCreateanownerCreditHoldCheckemailquarantineUpdateCompanyCommentsReactivateowner"I'd like toterminatetheservice"Companynamechange"I wouldlike aconferencecode"CompletetrainingTransfera caseMoveanownerNewLead SubmitServiceNowAmenda PO"How do Iorganise aconference?"Add creditcarddetailsDisableanownerBookaneventAmenda CostCentreAddAdminrightsContractrenewalIt's notworkingRequesta credit"What isthischarge?"AddWebEx toan owner"Howmuchdoes itcost?"Completea call inunder 5minutesAmenda billingaccountTerminatean ownerOutageRecommendKnowledgeBaseTransfera callRecommendonlinemanagementtoolAmendanownerEscalatecasePay aninvoiceCompletea livechatAccountManagerleft thecompanyFaultreportHow todownloadarecordingCreateanownerCreditHoldCheckemailquarantineUpdateCompanyCommentsReactivateowner"I'd like toterminatetheservice"Companynamechange"I wouldlike aconferencecode"CompletetrainingTransfera caseMoveanownerNewLead SubmitServiceNowAmenda PO"How do Iorganise aconference?"Add creditcarddetailsDisableanownerBookaneventAmenda CostCentreAddAdminrightsContractrenewalIt's notworkingRequesta credit"What isthischarge?"AddWebEx toan owner"Howmuchdoes itcost?"Completea call inunder 5minutesAmenda billingaccountTerminatean owner

CS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outage
  2. Recommend Knowledge Base
  3. Transfer a call
  4. Recommend online management tool
  5. Amend an owner
  6. Escalate case
  7. Pay an invoice
  8. Complete a live chat
  9. Account Manager left the company
  10. Fault report
  11. How to download a recording
  12. Create an owner
  13. Credit Hold
  14. Check email quarantine
  15. Update Company Comments
  16. Reactivate owner
  17. "I'd like to terminate the service"
  18. Company name change
  19. "I would like a conference code"
  20. Complete training
  21. Transfer a case
  22. Move an owner
  23. New Lead
  24. Submit Service Now
  25. Amend a PO
  26. "How do I organise a conference?"
  27. Add credit card details
  28. Disable an owner
  29. Book an event
  30. Amend a Cost Centre
  31. Add Admin rights
  32. Contract renewal
  33. It's not working
  34. Request a credit
  35. "What is this charge?"
  36. Add WebEx to an owner
  37. "How much does it cost?"
  38. Complete a call in under 5 minutes
  39. Amend a billing account
  40. Terminate an owner