NewLead Amendanowner"Howmuchdoes itcost?"ReactivateownerAddWebEx toan ownerCompletea livechatOutageBookaneventTransfera call"How do Iorganise aconference?"Terminatean owner"I wouldlike aconferencecode"CompanynamechangeCreateanownerCheckemailquarantineCompletea call inunder 5minutes"I'd like toterminatetheservice"Moveanowner"What isthischarge?"CompletetrainingDisableanownerHow todownloadarecordingSubmitServiceNowRecommendKnowledgeBaseRecommendonlinemanagementtoolTransfera caseCreditHoldIt's notworkingAmenda billingaccountEscalatecaseAmenda CostCentreAddAdminrightsFaultreportAmenda POUpdateCompanyCommentsPay aninvoiceAdd creditcarddetailsAccountManagerleft thecompanyContractrenewalRequesta creditNewLead Amendanowner"Howmuchdoes itcost?"ReactivateownerAddWebEx toan ownerCompletea livechatOutageBookaneventTransfera call"How do Iorganise aconference?"Terminatean owner"I wouldlike aconferencecode"CompanynamechangeCreateanownerCheckemailquarantineCompletea call inunder 5minutes"I'd like toterminatetheservice"Moveanowner"What isthischarge?"CompletetrainingDisableanownerHow todownloadarecordingSubmitServiceNowRecommendKnowledgeBaseRecommendonlinemanagementtoolTransfera caseCreditHoldIt's notworkingAmenda billingaccountEscalatecaseAmenda CostCentreAddAdminrightsFaultreportAmenda POUpdateCompanyCommentsPay aninvoiceAdd creditcarddetailsAccountManagerleft thecompanyContractrenewalRequesta credit

CS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New Lead
  2. Amend an owner
  3. "How much does it cost?"
  4. Reactivate owner
  5. Add WebEx to an owner
  6. Complete a live chat
  7. Outage
  8. Book an event
  9. Transfer a call
  10. "How do I organise a conference?"
  11. Terminate an owner
  12. "I would like a conference code"
  13. Company name change
  14. Create an owner
  15. Check email quarantine
  16. Complete a call in under 5 minutes
  17. "I'd like to terminate the service"
  18. Move an owner
  19. "What is this charge?"
  20. Complete training
  21. Disable an owner
  22. How to download a recording
  23. Submit Service Now
  24. Recommend Knowledge Base
  25. Recommend online management tool
  26. Transfer a case
  27. Credit Hold
  28. It's not working
  29. Amend a billing account
  30. Escalate case
  31. Amend a Cost Centre
  32. Add Admin rights
  33. Fault report
  34. Amend a PO
  35. Update Company Comments
  36. Pay an invoice
  37. Add credit card details
  38. Account Manager left the company
  39. Contract renewal
  40. Request a credit