Send inresearchrequestRefund anoverdraftfeeUnlock acustomerin BannoOrder adebitcardUnlock amulti-userin BackOfficeGivecustomerbranchinfoRequest a2FAreset/Reset2FASend in OLBinternalmaintenancerequestResetOLBPINFile adebit carddisputeCompletea phonetransferProcessa stoppaySend inmobilewalletrequestTransfercustomerto branchGive acustomeran accountbalancePlacesuppression/travel noticeRequestedfor holds tobereleasedLN verifyacustomerRequestto unlocka billpaySend resetpasswordlink inBannoLN verifyacustomerQuote aconsumerloanpayoffCRM noteforBusinessSupportTransfercustomerto branchSend inresearchrequestRefund anoverdraftfeeUnlock acustomerin BannoOrder adebitcardUnlock amulti-userin BackOfficeGivecustomerbranchinfoRequest a2FAreset/Reset2FASend in OLBinternalmaintenancerequestResetOLBPINFile adebit carddisputeCompletea phonetransferProcessa stoppaySend inmobilewalletrequestTransfercustomerto branchGive acustomeran accountbalancePlacesuppression/travel noticeRequestedfor holds tobereleasedLN verifyacustomerRequestto unlocka billpaySend resetpasswordlink inBannoLN verifyacustomerQuote aconsumerloanpayoffCRM noteforBusinessSupportTransfercustomerto branch

Spririt Week BINGO #2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send in research request
  2. Refund an overdraft fee
  3. Unlock a customer in Banno
  4. Order a debit card
  5. Unlock a multi-user in Back Office
  6. Give customer branch info
  7. Request a 2FA reset/Reset 2FA
  8. Send in OLB internal maintenance request
  9. Reset OLB PIN
  10. File a debit card dispute
  11. Complete a phone transfer
  12. Process a stop pay
  13. Send in mobile wallet request
  14. Transfer customer to branch
  15. Give a customer an account balance
  16. Place suppression/ travel notice
  17. Requested for holds to be released
  18. LN verify a customer
  19. Request to unlock a billpay
  20. Send reset password link in Banno
  21. LN verify a customer
  22. Quote a consumer loan payoff
  23. CRM note for Business Support
  24. Transfer customer to branch