RPH %over teamgoal (1week)First 5QA is 2or higherProcessed20+ pgswith noerrorsNodeductionsfor calls(15 accts)Correctinternalnotes(10 accts)NoTardies(WholeMonth)Nodeductionsfor time(3 accts)Completedagentnotes(All Month)Over 80responsesin one dayResponsetime underteam goal(1 week)All depositsenteredcorrectly(10 accts)No timeclockerrorsProcessed15-20 pgswith noerrorsContractFreqUpdated(5 accts)NoUnexcusedAbsences(WholeMonth)Final QAis 2.4 orhigherFinal QAis 2 orhigherTook 5MS calls(WhenAsked)All 3's inonecoachingDDEdenialresults(10 accts)Data entryenteredcorrectly(10 accts)FastData(5 accts)No 1's intwostraightcoachingsCorrectstatusnotes(10 accts)RPH %over teamgoal (1week)First 5QA is 2or higherProcessed20+ pgswith noerrorsNodeductionsfor calls(15 accts)Correctinternalnotes(10 accts)NoTardies(WholeMonth)Nodeductionsfor time(3 accts)Completedagentnotes(All Month)Over 80responsesin one dayResponsetime underteam goal(1 week)All depositsenteredcorrectly(10 accts)No timeclockerrorsProcessed15-20 pgswith noerrorsContractFreqUpdated(5 accts)NoUnexcusedAbsences(WholeMonth)Final QAis 2.4 orhigherFinal QAis 2 orhigherTook 5MS calls(WhenAsked)All 3's inonecoachingDDEdenialresults(10 accts)Data entryenteredcorrectly(10 accts)FastData(5 accts)No 1's intwostraightcoachingsCorrectstatusnotes(10 accts)

Underwriting BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RPH % over team goal (1 week)
  2. First 5 QA is 2 or higher
  3. Processed 20+ pgs with no errors
  4. No deductions for calls (15 accts)
  5. Correct internal notes (10 accts)
  6. No Tardies (Whole Month)
  7. No deductions for time (3 accts)
  8. Completed agent notes (All Month)
  9. Over 80 responses in one day
  10. Response time under team goal (1 week)
  11. All deposits entered correctly (10 accts)
  12. No time clock errors
  13. Processed 15-20 pgs with no errors
  14. Contract Freq Updated (5 accts)
  15. No Unexcused Absences (Whole Month)
  16. Final QA is 2.4 or higher
  17. Final QA is 2 or higher
  18. Took 5 MS calls (When Asked)
  19. All 3's in one coaching
  20. DDE denial results (10 accts)
  21. Data entry entered correctly (10 accts)
  22. Fast Data (5 accts)
  23. No 1's in two straight coachings
  24. Correct status notes (10 accts)