Correct internal notes (10 accts) No time clock errors No 1's in two straight coachings Correct status notes (10 accts) Completed agent notes (All Month) Processed 20+ pgs with no errors First 5 QA is 2 or higher No deductions for time (3 accts) Took 5 MS calls (When Asked) Processed 15-20 pgs with no errors DDE denial results (10 accts) No Unexcused Absences (Whole Month) Fast Data (5 accts) No deductions for calls (15 accts) Final QA is 2.4 or higher No Tardies (Whole Month) RPH % over team goal (1 week) All 3's in one coaching Final QA is 2 or higher Response time under team goal (1 week) Over 80 responses in one day Data entry entered correctly (10 accts) All deposits entered correctly (10 accts) Contract Freq Updated (5 accts) Correct internal notes (10 accts) No time clock errors No 1's in two straight coachings Correct status notes (10 accts) Completed agent notes (All Month) Processed 20+ pgs with no errors First 5 QA is 2 or higher No deductions for time (3 accts) Took 5 MS calls (When Asked) Processed 15-20 pgs with no errors DDE denial results (10 accts) No Unexcused Absences (Whole Month) Fast Data (5 accts) No deductions for calls (15 accts) Final QA is 2.4 or higher No Tardies (Whole Month) RPH % over team goal (1 week) All 3's in one coaching Final QA is 2 or higher Response time under team goal (1 week) Over 80 responses in one day Data entry entered correctly (10 accts) All deposits entered correctly (10 accts) Contract Freq Updated (5 accts)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Correct internal notes
(10 accts)
No time clock errors
No 1's in two straight coachings
Correct status notes
(10 accts)
Completed agent notes
(All Month)
Processed 20+ pgs with no errors
First 5 QA is 2 or higher
No deductions for time
(3 accts)
Took 5 MS calls
(When Asked)
Processed 15-20 pgs with no errors
DDE denial results
(10 accts)
No Unexcused
Absences
(Whole Month)
Fast Data
(5 accts)
No deductions for calls
(15 accts)
Final QA is 2.4 or higher
No Tardies
(Whole Month)
RPH % over team goal (1 week)
All 3's in one coaching
Final QA is 2 or higher
Response time under team goal (1 week)
Over 80 responses in one day
Data entry entered correctly
(10 accts)
All deposits entered correctly
(10 accts)
Contract Freq Updated
(5 accts)