Completed agent notes (All Month) Processed 20+ pgs with no errors Contract Freq Updated (5 accts) Over 80 responses in one day Processed 15-20 pgs with no errors First 5 QA is 2 or higher Final QA is 2.4 or higher All deposits entered correctly (10 accts) Correct internal notes (10 accts) DDE denial results (10 accts) No deductions for time (3 accts) Correct status notes (10 accts) No time clock errors Data entry entered correctly (10 accts) Fast Data (5 accts) No 1's in two straight coachings Final QA is 2 or higher All 3's in one coaching No deductions for calls (15 accts) RPH % over team goal (1 week) No Unexcused Absences (Whole Month) No Tardies (Whole Month) Response time under team goal (1 week) Took 5 MS calls (When Asked) Completed agent notes (All Month) Processed 20+ pgs with no errors Contract Freq Updated (5 accts) Over 80 responses in one day Processed 15-20 pgs with no errors First 5 QA is 2 or higher Final QA is 2.4 or higher All deposits entered correctly (10 accts) Correct internal notes (10 accts) DDE denial results (10 accts) No deductions for time (3 accts) Correct status notes (10 accts) No time clock errors Data entry entered correctly (10 accts) Fast Data (5 accts) No 1's in two straight coachings Final QA is 2 or higher All 3's in one coaching No deductions for calls (15 accts) RPH % over team goal (1 week) No Unexcused Absences (Whole Month) No Tardies (Whole Month) Response time under team goal (1 week) Took 5 MS calls (When Asked)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed agent notes
(All Month)
Processed 20+ pgs with no errors
Contract Freq Updated
(5 accts)
Over 80 responses in one day
Processed 15-20 pgs with no errors
First 5 QA is 2 or higher
Final QA is 2.4 or higher
All deposits entered correctly
(10 accts)
Correct internal notes
(10 accts)
DDE denial results
(10 accts)
No deductions for time
(3 accts)
Correct status notes
(10 accts)
No time clock errors
Data entry entered correctly
(10 accts)
Fast Data
(5 accts)
No 1's in two straight coachings
Final QA is 2 or higher
All 3's in one coaching
No deductions for calls
(15 accts)
RPH % over team goal (1 week)
No Unexcused
Absences
(Whole Month)
No Tardies
(Whole Month)
Response time under team goal (1 week)
Took 5 MS calls
(When Asked)