Contract Freq Updated (5 accts) Processed 20+ pgs with no errors No deductions for time (3 accts) DDE denial results (10 accts) Over 80 responses in one day Fast Data (5 accts) No time clock errors Took 5 MS calls (When Asked) Final QA is 2.4 or higher All deposits entered correctly (10 accts) First 5 QA is 2 or higher No Unexcused Absences (Whole Month) Completed agent notes (All Month) Correct status notes (10 accts) RPH % over team goal (1 week) No Tardies (Whole Month) All 3's in one coaching Response time under team goal (1 week) Correct internal notes (10 accts) No 1's in two straight coachings Processed 15-20 pgs with no errors Data entry entered correctly (10 accts) No deductions for calls (15 accts) Final QA is 2 or higher Contract Freq Updated (5 accts) Processed 20+ pgs with no errors No deductions for time (3 accts) DDE denial results (10 accts) Over 80 responses in one day Fast Data (5 accts) No time clock errors Took 5 MS calls (When Asked) Final QA is 2.4 or higher All deposits entered correctly (10 accts) First 5 QA is 2 or higher No Unexcused Absences (Whole Month) Completed agent notes (All Month) Correct status notes (10 accts) RPH % over team goal (1 week) No Tardies (Whole Month) All 3's in one coaching Response time under team goal (1 week) Correct internal notes (10 accts) No 1's in two straight coachings Processed 15-20 pgs with no errors Data entry entered correctly (10 accts) No deductions for calls (15 accts) Final QA is 2 or higher
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Contract Freq Updated
(5 accts)
Processed 20+ pgs with no errors
No deductions for time
(3 accts)
DDE denial results
(10 accts)
Over 80 responses in one day
Fast Data
(5 accts)
No time clock errors
Took 5 MS calls
(When Asked)
Final QA is 2.4 or higher
All deposits entered correctly
(10 accts)
First 5 QA is 2 or higher
No Unexcused
Absences
(Whole Month)
Completed agent notes
(All Month)
Correct status notes
(10 accts)
RPH % over team goal (1 week)
No Tardies
(Whole Month)
All 3's in one coaching
Response time under team goal (1 week)
Correct internal notes
(10 accts)
No 1's in two straight coachings
Processed 15-20 pgs with no errors
Data entry entered correctly
(10 accts)
No deductions for calls
(15 accts)
Final QA is 2 or higher