Contract Freq Updated (5 accts) All 3's in one coaching No deductions for calls (15 accts) Correct internal notes (10 accts) Processed 20+ pgs with no errors Final QA is 2 or higher No 1's in two straight coachings RPH % over team goal (1 week) Processed 15-20 pgs with no errors No Tardies (Whole Month) DDE denial results (10 accts) Final QA is 2.4 or higher No deductions for time (3 accts) Correct status notes (10 accts) Data entry entered correctly (10 accts) All deposits entered correctly (10 accts) Fast Data (5 accts) Completed agent notes (All Month) Over 80 responses in one day No Unexcused Absences (Whole Month) Response time under team goal (1 week) Took 5 MS calls (When Asked) No time clock errors First 5 QA is 2 or higher Contract Freq Updated (5 accts) All 3's in one coaching No deductions for calls (15 accts) Correct internal notes (10 accts) Processed 20+ pgs with no errors Final QA is 2 or higher No 1's in two straight coachings RPH % over team goal (1 week) Processed 15-20 pgs with no errors No Tardies (Whole Month) DDE denial results (10 accts) Final QA is 2.4 or higher No deductions for time (3 accts) Correct status notes (10 accts) Data entry entered correctly (10 accts) All deposits entered correctly (10 accts) Fast Data (5 accts) Completed agent notes (All Month) Over 80 responses in one day No Unexcused Absences (Whole Month) Response time under team goal (1 week) Took 5 MS calls (When Asked) No time clock errors First 5 QA is 2 or higher
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Contract Freq Updated
(5 accts)
All 3's in one coaching
No deductions for calls
(15 accts)
Correct internal notes
(10 accts)
Processed 20+ pgs with no errors
Final QA is 2 or higher
No 1's in two straight coachings
RPH % over team goal (1 week)
Processed 15-20 pgs with no errors
No Tardies
(Whole Month)
DDE denial results
(10 accts)
Final QA is 2.4 or higher
No deductions for time
(3 accts)
Correct status notes
(10 accts)
Data entry entered correctly
(10 accts)
All deposits entered correctly
(10 accts)
Fast Data
(5 accts)
Completed agent notes
(All Month)
Over 80 responses in one day
No Unexcused
Absences
(Whole Month)
Response time under team goal (1 week)
Took 5 MS calls
(When Asked)
No time clock errors
First 5 QA is 2 or higher