No time clock errors Contract Freq Updated (5 accts) Correct status notes (10 accts) No deductions for calls (15 accts) Processed 15-20 pgs with no errors No Tardies (Whole Month) All deposits entered correctly (10 accts) No 1's in two straight coachings Final QA is 2.4 or higher No Unexcused Absences (Whole Month) All 3's in one coaching Fast Data (5 accts) Completed agent notes (All Month) Correct internal notes (10 accts) DDE denial results (10 accts) No deductions for time (3 accts) First 5 QA is 2 or higher Processed 20+ pgs with no errors Final QA is 2 or higher Data entry entered correctly (10 accts) Response time under team goal (1 week) Over 80 responses in one day Took 5 MS calls (When Asked) RPH % over team goal (1 week) No time clock errors Contract Freq Updated (5 accts) Correct status notes (10 accts) No deductions for calls (15 accts) Processed 15-20 pgs with no errors No Tardies (Whole Month) All deposits entered correctly (10 accts) No 1's in two straight coachings Final QA is 2.4 or higher No Unexcused Absences (Whole Month) All 3's in one coaching Fast Data (5 accts) Completed agent notes (All Month) Correct internal notes (10 accts) DDE denial results (10 accts) No deductions for time (3 accts) First 5 QA is 2 or higher Processed 20+ pgs with no errors Final QA is 2 or higher Data entry entered correctly (10 accts) Response time under team goal (1 week) Over 80 responses in one day Took 5 MS calls (When Asked) RPH % over team goal (1 week)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No time clock errors
Contract Freq Updated
(5 accts)
Correct status notes
(10 accts)
No deductions for calls
(15 accts)
Processed 15-20 pgs with no errors
No Tardies
(Whole Month)
All deposits entered correctly
(10 accts)
No 1's in two straight coachings
Final QA is 2.4 or higher
No Unexcused
Absences
(Whole Month)
All 3's in one coaching
Fast Data
(5 accts)
Completed agent notes
(All Month)
Correct internal notes
(10 accts)
DDE denial results
(10 accts)
No deductions for time
(3 accts)
First 5 QA is 2 or higher
Processed 20+ pgs with no errors
Final QA is 2 or higher
Data entry entered correctly
(10 accts)
Response time under team goal (1 week)
Over 80 responses in one day
Took 5 MS calls
(When Asked)
RPH % over team goal (1 week)