Contract Freq Updated (5 accts) Processed 15-20 pgs with no errors No 1's in two straight coachings Took 5 MS calls (When Asked) DDE denial results (10 accts) All 3's in one coaching Final QA is 2.4 or higher Completed agent notes (All Month) Data entry entered correctly (10 accts) First 5 QA is 2 or higher No Tardies (Whole Month) All deposits entered correctly (10 accts) No deductions for time (3 accts) Correct status notes (10 accts) RPH % over team goal (1 week) Correct internal notes (10 accts) Processed 20+ pgs with no errors Response time under team goal (1 week) No time clock errors No deductions for calls (15 accts) No Unexcused Absences (Whole Month) Final QA is 2 or higher Fast Data (5 accts) Over 80 responses in one day Contract Freq Updated (5 accts) Processed 15-20 pgs with no errors No 1's in two straight coachings Took 5 MS calls (When Asked) DDE denial results (10 accts) All 3's in one coaching Final QA is 2.4 or higher Completed agent notes (All Month) Data entry entered correctly (10 accts) First 5 QA is 2 or higher No Tardies (Whole Month) All deposits entered correctly (10 accts) No deductions for time (3 accts) Correct status notes (10 accts) RPH % over team goal (1 week) Correct internal notes (10 accts) Processed 20+ pgs with no errors Response time under team goal (1 week) No time clock errors No deductions for calls (15 accts) No Unexcused Absences (Whole Month) Final QA is 2 or higher Fast Data (5 accts) Over 80 responses in one day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Contract Freq Updated
(5 accts)
Processed 15-20 pgs with no errors
No 1's in two straight coachings
Took 5 MS calls
(When Asked)
DDE denial results
(10 accts)
All 3's in one coaching
Final QA is 2.4 or higher
Completed agent notes
(All Month)
Data entry entered correctly
(10 accts)
First 5 QA is 2 or higher
No Tardies
(Whole Month)
All deposits entered correctly
(10 accts)
No deductions for time
(3 accts)
Correct status notes
(10 accts)
RPH % over team goal (1 week)
Correct internal notes
(10 accts)
Processed 20+ pgs with no errors
Response time under team goal (1 week)
No time clock errors
No deductions for calls
(15 accts)
No Unexcused
Absences
(Whole Month)
Final QA is 2 or higher
Fast Data
(5 accts)
Over 80 responses in one day