No Tardies (Whole Month) Processed 20+ pgs with no errors Correct internal notes (10 accts) Data entry entered correctly (10 accts) No Unexcused Absences (Whole Month) All 3's in one coaching Processed 15-20 pgs with no errors RPH % over team goal (1 week) No 1's in two straight coachings Fast Data (5 accts) Final QA is 2.4 or higher No deductions for calls (15 accts) First 5 QA is 2 or higher Contract Freq Updated - 5 accounts No deductions for time (3 accts) No time clock errors Completed agent notes (All Month) Took 5 MS calls (When Asked) Final QA is 2 or higher DDE denial results (10 accts) Response time under team goal (1 week) All deposits entered correctly (10 accts) Correct status notes (10 accts) Over 80 responses in one day No Tardies (Whole Month) Processed 20+ pgs with no errors Correct internal notes (10 accts) Data entry entered correctly (10 accts) No Unexcused Absences (Whole Month) All 3's in one coaching Processed 15-20 pgs with no errors RPH % over team goal (1 week) No 1's in two straight coachings Fast Data (5 accts) Final QA is 2.4 or higher No deductions for calls (15 accts) First 5 QA is 2 or higher Contract Freq Updated - 5 accounts No deductions for time (3 accts) No time clock errors Completed agent notes (All Month) Took 5 MS calls (When Asked) Final QA is 2 or higher DDE denial results (10 accts) Response time under team goal (1 week) All deposits entered correctly (10 accts) Correct status notes (10 accts) Over 80 responses in one day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No Tardies
(Whole Month)
Processed 20+ pgs with no errors
Correct internal notes
(10 accts)
Data entry entered correctly
(10 accts)
No Unexcused
Absences
(Whole Month)
All 3's in one coaching
Processed 15-20 pgs with no errors
RPH % over team goal
(1 week)
No 1's in two straight coachings
Fast Data
(5 accts)
Final QA is 2.4 or higher
No deductions for calls
(15 accts)
First 5 QA is 2 or higher
Contract Freq Updated - 5 accounts
No deductions for time
(3 accts)
No time clock errors
Completed agent notes
(All Month)
Took 5 MS calls
(When Asked)
Final QA is 2 or higher
DDE denial results
(10 accts)
Response time under team goal
(1 week)
All deposits entered correctly
(10 accts)
Correct status notes
(10 accts)
Over 80 responses in one day