Contract Freq Updated - 5 accounts Correct internal notes (10 accts) Processed 20+ pgs with no errors No deductions for time (3 accts) Data entry entered correctly (10 accts) All deposits entered correctly (10 accts) Correct status notes (10 accts) Fast Data (5 accts) Final QA is 2 or higher RPH % over team goal (1 week) No 1's in two straight coachings No Tardies (Whole Month) Final QA is 2.4 or higher DDE denial results (10 accts) Completed agent notes (All Month) Took 5 MS calls (When Asked) Processed 15-20 pgs with no errors No Unexcused Absences (Whole Month) No deductions for calls (15 accts) First 5 QA is 2 or higher Response time under team goal (1 week) No time clock errors Over 80 responses in one day All 3's in one coaching Contract Freq Updated - 5 accounts Correct internal notes (10 accts) Processed 20+ pgs with no errors No deductions for time (3 accts) Data entry entered correctly (10 accts) All deposits entered correctly (10 accts) Correct status notes (10 accts) Fast Data (5 accts) Final QA is 2 or higher RPH % over team goal (1 week) No 1's in two straight coachings No Tardies (Whole Month) Final QA is 2.4 or higher DDE denial results (10 accts) Completed agent notes (All Month) Took 5 MS calls (When Asked) Processed 15-20 pgs with no errors No Unexcused Absences (Whole Month) No deductions for calls (15 accts) First 5 QA is 2 or higher Response time under team goal (1 week) No time clock errors Over 80 responses in one day All 3's in one coaching
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Contract Freq Updated - 5 accounts
Correct internal notes
(10 accts)
Processed 20+ pgs with no errors
No deductions for time
(3 accts)
Data entry entered correctly
(10 accts)
All deposits entered correctly
(10 accts)
Correct status notes
(10 accts)
Fast Data
(5 accts)
Final QA is 2 or higher
RPH % over team goal
(1 week)
No 1's in two straight coachings
No Tardies
(Whole Month)
Final QA is 2.4 or higher
DDE denial results
(10 accts)
Completed agent notes
(All Month)
Took 5 MS calls
(When Asked)
Processed 15-20 pgs with no errors
No Unexcused
Absences
(Whole Month)
No deductions for calls
(15 accts)
First 5 QA is 2 or higher
Response time under team goal
(1 week)
No time clock errors
Over 80 responses in one day
All 3's in one coaching