Response time under team goal (1 week) Over 80 responses in one day No Tardies (Whole Month) Processed 15-20 pgs with no errors RPH % over team goal (1 week) Correct status notes (10 accts) All 3's in one coaching No 1's in two straight coachings All deposits entered correctly (10 accts) No deductions for time (3 accts) Correct internal notes (10 accts) No time clock errors Completed agent notes (All Month) No Unexcused Absences (Whole Month) First 5 QA is 2 or higher Contract Freq Updated - 5 accounts Fast Data (5 accts) No deductions for calls (15 accts) Final QA is 2.4 or higher Data entry entered correctly (10 accts) Final QA is 2 or higher Took 5 MS calls (When Asked) Processed 20+ pgs with no errors DDE denial results (10 accts) Response time under team goal (1 week) Over 80 responses in one day No Tardies (Whole Month) Processed 15-20 pgs with no errors RPH % over team goal (1 week) Correct status notes (10 accts) All 3's in one coaching No 1's in two straight coachings All deposits entered correctly (10 accts) No deductions for time (3 accts) Correct internal notes (10 accts) No time clock errors Completed agent notes (All Month) No Unexcused Absences (Whole Month) First 5 QA is 2 or higher Contract Freq Updated - 5 accounts Fast Data (5 accts) No deductions for calls (15 accts) Final QA is 2.4 or higher Data entry entered correctly (10 accts) Final QA is 2 or higher Took 5 MS calls (When Asked) Processed 20+ pgs with no errors DDE denial results (10 accts)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Response time under team goal
(1 week)
Over 80 responses in one day
No Tardies
(Whole Month)
Processed 15-20 pgs with no errors
RPH % over team goal
(1 week)
Correct status notes
(10 accts)
All 3's in one coaching
No 1's in two straight coachings
All deposits entered correctly
(10 accts)
No deductions for time
(3 accts)
Correct internal notes
(10 accts)
No time clock errors
Completed agent notes
(All Month)
No Unexcused
Absences
(Whole Month)
First 5 QA is 2 or higher
Contract Freq Updated - 5 accounts
Fast Data
(5 accts)
No deductions for calls
(15 accts)
Final QA is 2.4 or higher
Data entry entered correctly
(10 accts)
Final QA is 2 or higher
Took 5 MS calls
(When Asked)
Processed 20+ pgs with no errors
DDE denial results
(10 accts)