Completed agent notes (All Month) No time clock errors No Unexcused Absences (Whole Month) Over 80 responses in one day DDE denial results (10 accts) Contract Freq Updated - 5 accounts No deductions for time (3 accts) Response time under team goal (1 week) All deposits entered correctly - 10 accounts Correct internal notes (10 accts) Fast Data (5 accts) No deductions for calls (15 accts) No 1's in two straight coachings Data entry entered correctly (10 accts) Final QA is 2.4 or higher Processed 20+ pgs with no errors RPH % over team goal (1 week) Took 5 MS calls (When Asked) Processed 15-20 pgs with no errors All 3's in one coaching First 5 QA is 2 or higher Final QA is 2 or higher No Tardies (Whole Month) Correct status notes (10 accts) Completed agent notes (All Month) No time clock errors No Unexcused Absences (Whole Month) Over 80 responses in one day DDE denial results (10 accts) Contract Freq Updated - 5 accounts No deductions for time (3 accts) Response time under team goal (1 week) All deposits entered correctly - 10 accounts Correct internal notes (10 accts) Fast Data (5 accts) No deductions for calls (15 accts) No 1's in two straight coachings Data entry entered correctly (10 accts) Final QA is 2.4 or higher Processed 20+ pgs with no errors RPH % over team goal (1 week) Took 5 MS calls (When Asked) Processed 15-20 pgs with no errors All 3's in one coaching First 5 QA is 2 or higher Final QA is 2 or higher No Tardies (Whole Month) Correct status notes (10 accts)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed agent notes
(All Month)
No time clock errors
No Unexcused
Absences
(Whole Month)
Over 80 responses in one day
DDE denial results
(10 accts)
Contract Freq Updated -
5 accounts
No deductions for time
(3 accts)
Response time under team goal
(1 week)
All deposits entered correctly -
10 accounts
Correct internal notes
(10 accts)
Fast Data
(5 accts)
No deductions for calls
(15 accts)
No 1's in two straight coachings
Data entry entered correctly
(10 accts)
Final QA is 2.4 or higher
Processed 20+ pgs with no errors
RPH % over team goal
(1 week)
Took 5 MS calls
(When Asked)
Processed 15-20 pgs with no errors
All 3's in one coaching
First 5 QA is 2 or higher
Final QA is 2 or higher
No Tardies
(Whole Month)
Correct status notes
(10 accts)