No time clock errors Final QA is 2 or higher Correct status notes (10 accts) Contract Freq Updated - 5 accounts Response time under team goal (1 week) Processed 20+ pgs with no errors Completed agent notes (All Month) Data entry entered correctly (10 accts) First 5 QA is 2 or higher No deductions for time (3 accts) No Unexcused Absences (Whole Month) DDE denial results (10 accts) Correct internal notes (10 accts) Processed 15-20 pgs with no errors All deposits entered correctly - 10 accounts Fast Data (5 accts) Took 5 MS calls (When Asked) Final QA is 2.4 or higher Over 80 responses in one day No 1's in two straight coachings No Tardies (Whole Month) No deductions for calls (15 accts) RPH % over team goal (1 week) All 3's in one coaching No time clock errors Final QA is 2 or higher Correct status notes (10 accts) Contract Freq Updated - 5 accounts Response time under team goal (1 week) Processed 20+ pgs with no errors Completed agent notes (All Month) Data entry entered correctly (10 accts) First 5 QA is 2 or higher No deductions for time (3 accts) No Unexcused Absences (Whole Month) DDE denial results (10 accts) Correct internal notes (10 accts) Processed 15-20 pgs with no errors All deposits entered correctly - 10 accounts Fast Data (5 accts) Took 5 MS calls (When Asked) Final QA is 2.4 or higher Over 80 responses in one day No 1's in two straight coachings No Tardies (Whole Month) No deductions for calls (15 accts) RPH % over team goal (1 week) All 3's in one coaching
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No time clock errors
Final QA is 2 or higher
Correct status notes
(10 accts)
Contract Freq Updated -
5 accounts
Response time under team goal
(1 week)
Processed 20+ pgs with no errors
Completed agent notes
(All Month)
Data entry entered correctly
(10 accts)
First 5 QA is 2 or higher
No deductions for time
(3 accts)
No Unexcused
Absences
(Whole Month)
DDE denial results
(10 accts)
Correct internal notes
(10 accts)
Processed 15-20 pgs with no errors
All deposits entered correctly -
10 accounts
Fast Data
(5 accts)
Took 5 MS calls
(When Asked)
Final QA is 2.4 or higher
Over 80 responses in one day
No 1's in two straight coachings
No Tardies
(Whole Month)
No deductions for calls
(15 accts)
RPH % over team goal
(1 week)
All 3's in one coaching