Final QA is 2.4 or higher DDE denial results (10 accts) No deductions for calls (15 accts) Processed 15-20 pgs with no errors No time clock errors Correct internal notes (10 accts) First 5 QA is 2 or higher Over 80 responses in one day Data entry entered correctly (10 accts) All 3's in one coaching No deductions for time (3 accts) Fast Data (5 accts) Final QA is 2 or higher RPH % over team goal (1 week) Processed 20+ pgs with no errors No 1's in two straight coachings Contract Freq Updated - 5 accounts Completed agent notes (All Month) Took 5 MS calls (When Asked) No Unexcused Absences (Whole Month) Correct status notes (10 accts) Response time under team goal (1 week) No Tardies (Whole Month) All deposits entered correctly - 10 accounts Final QA is 2.4 or higher DDE denial results (10 accts) No deductions for calls (15 accts) Processed 15-20 pgs with no errors No time clock errors Correct internal notes (10 accts) First 5 QA is 2 or higher Over 80 responses in one day Data entry entered correctly (10 accts) All 3's in one coaching No deductions for time (3 accts) Fast Data (5 accts) Final QA is 2 or higher RPH % over team goal (1 week) Processed 20+ pgs with no errors No 1's in two straight coachings Contract Freq Updated - 5 accounts Completed agent notes (All Month) Took 5 MS calls (When Asked) No Unexcused Absences (Whole Month) Correct status notes (10 accts) Response time under team goal (1 week) No Tardies (Whole Month) All deposits entered correctly - 10 accounts
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Final QA is 2.4 or higher
DDE denial results
(10 accts)
No deductions for calls
(15 accts)
Processed 15-20 pgs with no errors
No time clock errors
Correct internal notes
(10 accts)
First 5 QA is 2 or higher
Over 80 responses in one day
Data entry entered correctly
(10 accts)
All 3's in one coaching
No deductions for time
(3 accts)
Fast Data
(5 accts)
Final QA is 2 or higher
RPH % over team goal
(1 week)
Processed 20+ pgs with no errors
No 1's in two straight coachings
Contract Freq Updated -
5 accounts
Completed agent notes
(All Month)
Took 5 MS calls
(When Asked)
No Unexcused
Absences
(Whole Month)
Correct status notes
(10 accts)
Response time under team goal
(1 week)
No Tardies
(Whole Month)
All deposits entered correctly -
10 accounts