Final QA is 2.4 or higher No deductions for calls (15 accts) No time clock errors No Unexcused Absences (Whole Month) Correct status notes (10 accts) Data entry entered correctly (10 accts) First 5 QA is 2 or higher DDE denial results (10 accts) Took 5 MS calls (When Asked) Final QA is 2 or higher All deposits entered correctly - 10 accounts Contract Freq Updated - 5 accounts No Tardies (Whole Month) Processed 20+ pgs with no errors Fast Data (5 accts) Response time under team goal (1 week) Over 80 responses in one day No 1's in two straight coachings No deductions for time (3 accts) Correct internal notes (10 accts) RPH % over team goal (1 week) Completed agent notes (All Month) All 3's in one coaching Processed 15-20 pgs with no errors Final QA is 2.4 or higher No deductions for calls (15 accts) No time clock errors No Unexcused Absences (Whole Month) Correct status notes (10 accts) Data entry entered correctly (10 accts) First 5 QA is 2 or higher DDE denial results (10 accts) Took 5 MS calls (When Asked) Final QA is 2 or higher All deposits entered correctly - 10 accounts Contract Freq Updated - 5 accounts No Tardies (Whole Month) Processed 20+ pgs with no errors Fast Data (5 accts) Response time under team goal (1 week) Over 80 responses in one day No 1's in two straight coachings No deductions for time (3 accts) Correct internal notes (10 accts) RPH % over team goal (1 week) Completed agent notes (All Month) All 3's in one coaching Processed 15-20 pgs with no errors
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Final QA is 2.4 or higher
No deductions for calls
(15 accts)
No time clock errors
No Unexcused
Absences
(Whole Month)
Correct status notes
(10 accts)
Data entry entered correctly
(10 accts)
First 5 QA is 2 or higher
DDE denial results
(10 accts)
Took 5 MS calls
(When Asked)
Final QA is 2 or higher
All deposits entered correctly -
10 accounts
Contract Freq Updated -
5 accounts
No Tardies
(Whole Month)
Processed 20+ pgs with no errors
Fast Data
(5 accts)
Response time under team goal
(1 week)
Over 80 responses in one day
No 1's in two straight coachings
No deductions for time
(3 accts)
Correct internal notes
(10 accts)
RPH % over team goal
(1 week)
Completed agent notes
(All Month)
All 3's in one coaching
Processed 15-20 pgs with no errors