Data entry entered correctly (10 accts) First 5 QA is 2 or higher No deductions for calls (15 accts) No Tardies (Whole Month) DDE denial results (10 accts) Correct status notes (10 accts) Contract Freq Updated - 5 accounts No deductions for time (3 accts) Processed 15-20 pgs with no errors All deposits entered correctly - 10 accounts Over 80 responses in one day RPH % over team goal (1 week) Response time under team goal (1 week) No time clock errors Processed 20+ pgs with no errors Completed agent notes (All Month) Fast Data (5 accts) All 3's in one coaching No 1's in two straight coachings No Unexcused Absences (Whole Month) Final QA is 2 or higher Final QA is 2.4 or higher Took 5 MS calls (When Asked) Correct internal notes (10 accts) Data entry entered correctly (10 accts) First 5 QA is 2 or higher No deductions for calls (15 accts) No Tardies (Whole Month) DDE denial results (10 accts) Correct status notes (10 accts) Contract Freq Updated - 5 accounts No deductions for time (3 accts) Processed 15-20 pgs with no errors All deposits entered correctly - 10 accounts Over 80 responses in one day RPH % over team goal (1 week) Response time under team goal (1 week) No time clock errors Processed 20+ pgs with no errors Completed agent notes (All Month) Fast Data (5 accts) All 3's in one coaching No 1's in two straight coachings No Unexcused Absences (Whole Month) Final QA is 2 or higher Final QA is 2.4 or higher Took 5 MS calls (When Asked) Correct internal notes (10 accts)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Data entry entered correctly
(10 accts)
First 5 QA is 2 or higher
No deductions for calls
(15 accts)
No Tardies
(Whole Month)
DDE denial results
(10 accts)
Correct status notes
(10 accts)
Contract Freq Updated -
5 accounts
No deductions for time
(3 accts)
Processed 15-20 pgs with no errors
All deposits entered correctly -
10 accounts
Over 80 responses in one day
RPH % over team goal
(1 week)
Response time under team goal
(1 week)
No time clock errors
Processed 20+ pgs with no errors
Completed agent notes
(All Month)
Fast Data
(5 accts)
All 3's in one coaching
No 1's in two straight coachings
No Unexcused
Absences
(Whole Month)
Final QA is 2 or higher
Final QA is 2.4 or higher
Took 5 MS calls
(When Asked)
Correct internal notes
(10 accts)