Correct status notes (10 accts) No deductions for time (3 accts) No 1's in two straight coachings Final QA is 2.4 or higher Completed agent notes (All Month) Over 80 responses in one day Correct internal notes (10 accts) No Tardies (Whole Month) RPH % over team goal (1 week) Data entry entered correctly (10 accts) Processed 15-20 pgs with no errors No deductions for calls (15 accts) Response time under team goal (1 week) Processed 20+ pgs with no errors Final QA is 2 or higher No Unexcused Absences (Whole Month) Contract Freq Updated - 5 accounts DDE denial results (10 accts) Took 5 MS calls (When Asked) First 5 QA is 2 or higher Fast Data (5 accts) All 3's in one coaching All deposits entered correctly - 10 accounts No time clock errors Correct status notes (10 accts) No deductions for time (3 accts) No 1's in two straight coachings Final QA is 2.4 or higher Completed agent notes (All Month) Over 80 responses in one day Correct internal notes (10 accts) No Tardies (Whole Month) RPH % over team goal (1 week) Data entry entered correctly (10 accts) Processed 15-20 pgs with no errors No deductions for calls (15 accts) Response time under team goal (1 week) Processed 20+ pgs with no errors Final QA is 2 or higher No Unexcused Absences (Whole Month) Contract Freq Updated - 5 accounts DDE denial results (10 accts) Took 5 MS calls (When Asked) First 5 QA is 2 or higher Fast Data (5 accts) All 3's in one coaching All deposits entered correctly - 10 accounts No time clock errors
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Correct status notes
(10 accts)
No deductions for time
(3 accts)
No 1's in two straight coachings
Final QA is 2.4 or higher
Completed agent notes
(All Month)
Over 80 responses in one day
Correct internal notes
(10 accts)
No Tardies
(Whole Month)
RPH % over team goal
(1 week)
Data entry entered correctly
(10 accts)
Processed 15-20 pgs with no errors
No deductions for calls
(15 accts)
Response time under team goal
(1 week)
Processed 20+ pgs with no errors
Final QA is 2 or higher
No Unexcused
Absences
(Whole Month)
Contract Freq Updated -
5 accounts
DDE denial results
(10 accts)
Took 5 MS calls
(When Asked)
First 5 QA is 2 or higher
Fast Data
(5 accts)
All 3's in one coaching
All deposits entered correctly -
10 accounts
No time clock errors