No Tardies (Whole Month) Final QA is 2.4 or higher Response time under team goal (1 week) Over 80 responses in one day DDE denial results (10 accts) Processed 15-20 pgs with no errors No 1's in two straight coachings All 3's in one coaching Took 5 MS calls (When Asked) Contract Freq Updated - (5 Accts) Data entry entered correctly - (10 Accts) Final QA is 2 or higher All deposits entered correctly - (10 Accts) Processed 20+ pgs with no errors No deductions for time (3 accts) No Unexcused Absences (Whole Month) Completed agent notes (All Month) No time clock errors Correct status notes - (10 accts) No deductions for calls (15 accts) Fast Data (5 accts) RPH % over team goal (1 week) First 5 QA is 2 or higher Correct internal notes - (10 Accts) No Tardies (Whole Month) Final QA is 2.4 or higher Response time under team goal (1 week) Over 80 responses in one day DDE denial results (10 accts) Processed 15-20 pgs with no errors No 1's in two straight coachings All 3's in one coaching Took 5 MS calls (When Asked) Contract Freq Updated - (5 Accts) Data entry entered correctly - (10 Accts) Final QA is 2 or higher All deposits entered correctly - (10 Accts) Processed 20+ pgs with no errors No deductions for time (3 accts) No Unexcused Absences (Whole Month) Completed agent notes (All Month) No time clock errors Correct status notes - (10 accts) No deductions for calls (15 accts) Fast Data (5 accts) RPH % over team goal (1 week) First 5 QA is 2 or higher Correct internal notes - (10 Accts)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No Tardies
(Whole Month)
Final QA is 2.4 or higher
Response time under team goal
(1 week)
Over 80 responses in one day
DDE denial results
(10 accts)
Processed 15-20 pgs with no errors
No 1's in two straight coachings
All 3's in one coaching
Took 5 MS calls
(When Asked)
Contract Freq Updated -
(5 Accts)
Data entry entered correctly -
(10 Accts)
Final QA is 2 or higher
All deposits entered correctly -
(10 Accts)
Processed 20+ pgs with no errors
No deductions for time
(3 accts)
No Unexcused
Absences
(Whole Month)
Completed agent notes
(All Month)
No time clock errors
Correct status notes -
(10 accts)
No deductions for calls
(15 accts)
Fast Data
(5 accts)
RPH % over team goal
(1 week)
First 5 QA is 2 or higher
Correct internal notes -
(10 Accts)