Correct status notes - (10 accts) No deductions for time (3 accts) Data entry entered correctly - (10 Accts) Fast Data (5 accts) No Tardies (Whole Month) DDE denial results (10 accts) Took 5 MS calls (When Asked) Final QA is 2 or higher Final QA is 2.4 or higher Correct internal notes - (10 Accts) Completed agent notes (All Month) No deductions for calls (15 accts) No Unexcused Absences (Whole Month) First 5 QA is 2 or higher Processed 15-20 pgs with no errors Response time under team goal (1 week) No 1's in two straight coachings All 3's in one coaching Contract Freq Updated - (5 Accts) RPH % over team goal (1 week) Processed 20+ pgs with no errors Over 80 responses in one day All deposits entered correctly - (10 Accts) No time clock errors Correct status notes - (10 accts) No deductions for time (3 accts) Data entry entered correctly - (10 Accts) Fast Data (5 accts) No Tardies (Whole Month) DDE denial results (10 accts) Took 5 MS calls (When Asked) Final QA is 2 or higher Final QA is 2.4 or higher Correct internal notes - (10 Accts) Completed agent notes (All Month) No deductions for calls (15 accts) No Unexcused Absences (Whole Month) First 5 QA is 2 or higher Processed 15-20 pgs with no errors Response time under team goal (1 week) No 1's in two straight coachings All 3's in one coaching Contract Freq Updated - (5 Accts) RPH % over team goal (1 week) Processed 20+ pgs with no errors Over 80 responses in one day All deposits entered correctly - (10 Accts) No time clock errors
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Correct status notes -
(10 accts)
No deductions for time
(3 accts)
Data entry entered correctly -
(10 Accts)
Fast Data
(5 accts)
No Tardies
(Whole Month)
DDE denial results
(10 accts)
Took 5 MS calls
(When Asked)
Final QA is 2 or higher
Final QA is 2.4 or higher
Correct internal notes -
(10 Accts)
Completed agent notes
(All Month)
No deductions for calls
(15 accts)
No Unexcused
Absences
(Whole Month)
First 5 QA is 2 or higher
Processed 15-20 pgs with no errors
Response time under team goal
(1 week)
No 1's in two straight coachings
All 3's in one coaching
Contract Freq Updated -
(5 Accts)
RPH % over team goal
(1 week)
Processed 20+ pgs with no errors
Over 80 responses in one day
All deposits entered correctly -
(10 Accts)
No time clock errors