Completed agent notes (All Month) Correct status notes - (10 accts) No 1's in two straight coachings Over 80 responses in one day No deductions for calls (15 accts) Final QA is 2 or higher No Unexcused Absences (Whole Month) All deposits entered correctly - (10 Accts) First 5 QA is 2 or higher No Tardies (Whole Month) RPH % over team goal - (1 week) Processed 20+ pgs with no errors Data entry entered correctly - (10 Accts) Response time under team goal - (1 week) Final QA is 2.4 or higher Contract Freq Updated - (5 Accts) Took 5 MS calls - (When Asked) No time clock errors No deductions for time (3 accts) Processed 15-20 pgs with no errors DDE denial results (10 accts) Correct internal notes - (10 Accts) Fast Data (5 accts) All 3's in one coaching Completed agent notes (All Month) Correct status notes - (10 accts) No 1's in two straight coachings Over 80 responses in one day No deductions for calls (15 accts) Final QA is 2 or higher No Unexcused Absences (Whole Month) All deposits entered correctly - (10 Accts) First 5 QA is 2 or higher No Tardies (Whole Month) RPH % over team goal - (1 week) Processed 20+ pgs with no errors Data entry entered correctly - (10 Accts) Response time under team goal - (1 week) Final QA is 2.4 or higher Contract Freq Updated - (5 Accts) Took 5 MS calls - (When Asked) No time clock errors No deductions for time (3 accts) Processed 15-20 pgs with no errors DDE denial results (10 accts) Correct internal notes - (10 Accts) Fast Data (5 accts) All 3's in one coaching
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed agent notes
(All Month)
Correct status notes -
(10 accts)
No 1's in two straight coachings
Over 80 responses in one day
No deductions for calls
(15 accts)
Final QA is 2 or higher
No Unexcused
Absences
(Whole Month)
All deposits entered correctly -
(10 Accts)
First 5 QA is 2 or higher
No Tardies
(Whole Month)
RPH % over team goal -
(1 week)
Processed 20+ pgs with no errors
Data entry entered correctly -
(10 Accts)
Response time under team goal -
(1 week)
Final QA is 2.4 or higher
Contract Freq Updated -
(5 Accts)
Took 5 MS calls -
(When Asked)
No time clock errors
No deductions for time
(3 accts)
Processed 15-20 pgs with no errors
DDE denial results
(10 accts)
Correct internal notes -
(10 Accts)
Fast Data
(5 accts)
All 3's in one coaching