Response time under team goal - (1 week) Processed 15-20 pgs with no errors No Unexcused Absences (Whole Month) All 3's in one coaching Contract Freq Updated - (5 Accts) DDE denial results (10 accts) Fast Data (5 accts) Took 5 MS calls - (When Asked) No deductions for time (3 accts) Data entry entered correctly - (10 Accts) No 1's in two straight coachings Final QA is 2.4 or higher Completed agent notes (All Month) Correct internal notes - (10 Accts) All deposits entered correctly - (10 Accts) First 5 QA is 2 or higher No time clock errors Final QA is 2 or higher RPH % over team goal - (1 week) Correct status notes - (10 accts) No Tardies (Whole Month) Over 80 responses in one day No deductions for calls (15 accts) Processed 20+ pgs with no errors Response time under team goal - (1 week) Processed 15-20 pgs with no errors No Unexcused Absences (Whole Month) All 3's in one coaching Contract Freq Updated - (5 Accts) DDE denial results (10 accts) Fast Data (5 accts) Took 5 MS calls - (When Asked) No deductions for time (3 accts) Data entry entered correctly - (10 Accts) No 1's in two straight coachings Final QA is 2.4 or higher Completed agent notes (All Month) Correct internal notes - (10 Accts) All deposits entered correctly - (10 Accts) First 5 QA is 2 or higher No time clock errors Final QA is 2 or higher RPH % over team goal - (1 week) Correct status notes - (10 accts) No Tardies (Whole Month) Over 80 responses in one day No deductions for calls (15 accts) Processed 20+ pgs with no errors
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Response time under team goal -
(1 week)
Processed 15-20 pgs with no errors
No Unexcused
Absences
(Whole Month)
All 3's in one coaching
Contract Freq Updated -
(5 Accts)
DDE denial results
(10 accts)
Fast Data
(5 accts)
Took 5 MS calls -
(When Asked)
No deductions for time
(3 accts)
Data entry entered correctly -
(10 Accts)
No 1's in two straight coachings
Final QA is 2.4 or higher
Completed agent notes
(All Month)
Correct internal notes -
(10 Accts)
All deposits entered correctly -
(10 Accts)
First 5 QA is 2 or higher
No time clock errors
Final QA is 2 or higher
RPH % over team goal -
(1 week)
Correct status notes -
(10 accts)
No Tardies
(Whole Month)
Over 80 responses in one day
No deductions for calls
(15 accts)
Processed 20+ pgs with no errors