Took 5 MS calls - (When Asked) Processed 15-20 pgs with no errors Processed 20+ pgs with no errors DDE denial results (10 accts) No deductions for time (3 accts) Final QA is 2.4 or higher Contract Freq Updated - (5 Accts) First 5 QA is 2 or higher Correct status notes - (10 accts) All deposits entered correctly - (10 Accts) Correct internal notes - (10 Accts) No 1's in two straight coachings Over 80 responses in one day No time clock errors RPH % over team goal - (1 week) No deductions for calls (15 accts) All 3's in one coaching No Tardies (Whole Month) Data entry entered correctly - (10 Accts) Fast Data (5 accts) No Unexcused Absences (Whole Month) Final QA is 2 or higher Completed agent notes (All Month) Response time under team goal - (1 week) Took 5 MS calls - (When Asked) Processed 15-20 pgs with no errors Processed 20+ pgs with no errors DDE denial results (10 accts) No deductions for time (3 accts) Final QA is 2.4 or higher Contract Freq Updated - (5 Accts) First 5 QA is 2 or higher Correct status notes - (10 accts) All deposits entered correctly - (10 Accts) Correct internal notes - (10 Accts) No 1's in two straight coachings Over 80 responses in one day No time clock errors RPH % over team goal - (1 week) No deductions for calls (15 accts) All 3's in one coaching No Tardies (Whole Month) Data entry entered correctly - (10 Accts) Fast Data (5 accts) No Unexcused Absences (Whole Month) Final QA is 2 or higher Completed agent notes (All Month) Response time under team goal - (1 week)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Took 5 MS calls -
(When Asked)
Processed 15-20 pgs with no errors
Processed 20+ pgs with no errors
DDE denial results
(10 accts)
No deductions for time
(3 accts)
Final QA is 2.4 or higher
Contract Freq Updated -
(5 Accts)
First 5 QA is 2 or higher
Correct status notes -
(10 accts)
All deposits entered correctly -
(10 Accts)
Correct internal notes -
(10 Accts)
No 1's in two straight coachings
Over 80 responses in one day
No time clock errors
RPH % over team goal -
(1 week)
No deductions for calls
(15 accts)
All 3's in one coaching
No Tardies
(Whole Month)
Data entry entered correctly -
(10 Accts)
Fast Data
(5 accts)
No Unexcused
Absences
(Whole Month)
Final QA is 2 or higher
Completed agent notes
(All Month)
Response time under team goal -
(1 week)