No deductions for time (3 accts) Completed agent notes (All Month) No deductions for calls (15 accts) First 5 QA is 2 or higher No Unexcused Absences (Whole Month) Data entry entered correctly - (10 Accts) RPH % over team goal - (1 week) Correct internal notes - (10 Accts) Fast Data (5 accts) Processed 15-20 pgs with no errors Contract Freq Updated - (5 Accts) No 1's in two straight coachings Response time under team goal - (1 week) All 3's in one coaching Took 5 MS calls - (When Asked) No Tardies (Whole Month) No time clock errors Final QA is 2.4 or higher Correct status notes - (10 accts) Over 80 responses in one day Processed 20+ pgs with no errors All deposits entered correctly - (10 Accts) DDE denial results (10 accts) Final QA is 2 or higher No deductions for time (3 accts) Completed agent notes (All Month) No deductions for calls (15 accts) First 5 QA is 2 or higher No Unexcused Absences (Whole Month) Data entry entered correctly - (10 Accts) RPH % over team goal - (1 week) Correct internal notes - (10 Accts) Fast Data (5 accts) Processed 15-20 pgs with no errors Contract Freq Updated - (5 Accts) No 1's in two straight coachings Response time under team goal - (1 week) All 3's in one coaching Took 5 MS calls - (When Asked) No Tardies (Whole Month) No time clock errors Final QA is 2.4 or higher Correct status notes - (10 accts) Over 80 responses in one day Processed 20+ pgs with no errors All deposits entered correctly - (10 Accts) DDE denial results (10 accts) Final QA is 2 or higher
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No deductions for time
(3 accts)
Completed agent notes
(All Month)
No deductions for calls
(15 accts)
First 5 QA is 2 or higher
No Unexcused
Absences
(Whole Month)
Data entry entered correctly -
(10 Accts)
RPH % over team goal -
(1 week)
Correct internal notes -
(10 Accts)
Fast Data
(5 accts)
Processed 15-20 pgs with no errors
Contract Freq Updated -
(5 Accts)
No 1's in two straight coachings
Response time under team goal -
(1 week)
All 3's in one coaching
Took 5 MS calls -
(When Asked)
No Tardies
(Whole Month)
No time clock errors
Final QA is 2.4 or higher
Correct status notes -
(10 accts)
Over 80 responses in one day
Processed 20+ pgs with no errors
All deposits entered correctly -
(10 Accts)
DDE denial results
(10 accts)
Final QA is 2 or higher