DDE denial results (10 accts) No Tardies (Whole Month) Response time under team goal - (1 week) Fast Data (5 accts) No deductions for calls (15 accts) Final QA is 2.4 or higher Took 5 MS calls - (When Asked) Correct internal notes - (10 Accts) Processed 20+ pgs with no errors No deductions for time (3 accts) RPH % over team goal - (1 week) Correct status notes - (10 accts) Completed agent notes (All Month) No 1's in two straight coachings First 5 QA is 2 or higher Data entry entered correctly - (10 Accts) Processed 15-20 pgs with no errors No time clock errors Contract Freq Updated - (5 Accts) No Unexcused Absences (Whole Month) Over 80 responses in one day All 3's in one coaching Final QA is 2 or higher All deposits entered correctly - (10 Accts) DDE denial results (10 accts) No Tardies (Whole Month) Response time under team goal - (1 week) Fast Data (5 accts) No deductions for calls (15 accts) Final QA is 2.4 or higher Took 5 MS calls - (When Asked) Correct internal notes - (10 Accts) Processed 20+ pgs with no errors No deductions for time (3 accts) RPH % over team goal - (1 week) Correct status notes - (10 accts) Completed agent notes (All Month) No 1's in two straight coachings First 5 QA is 2 or higher Data entry entered correctly - (10 Accts) Processed 15-20 pgs with no errors No time clock errors Contract Freq Updated - (5 Accts) No Unexcused Absences (Whole Month) Over 80 responses in one day All 3's in one coaching Final QA is 2 or higher All deposits entered correctly - (10 Accts)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
DDE denial results
(10 accts)
No Tardies
(Whole Month)
Response time under team goal -
(1 week)
Fast Data
(5 accts)
No deductions for calls
(15 accts)
Final QA is 2.4 or higher
Took 5 MS calls -
(When Asked)
Correct internal notes -
(10 Accts)
Processed 20+ pgs with no errors
No deductions for time
(3 accts)
RPH % over team goal -
(1 week)
Correct status notes -
(10 accts)
Completed agent notes
(All Month)
No 1's in two straight coachings
First 5 QA is 2 or higher
Data entry entered correctly -
(10 Accts)
Processed 15-20 pgs with no errors
No time clock errors
Contract Freq Updated -
(5 Accts)
No Unexcused
Absences
(Whole Month)
Over 80 responses in one day
All 3's in one coaching
Final QA is 2 or higher
All deposits entered correctly -
(10 Accts)