Completed agent notes on coaching form - (All Month) No Unexcused Absences (Whole Month) Took 5 MS calls - (When Asked) Contract Freq Updated - (5 Accts) Processed 15-20 pgs with no errors Final QA is 2 or higher Final QA is 2.4 or higher No deductions for calls - (15 accts) No 1's in two straight coachings No deductions for Response Time - (3 accts) All 3's in one coaching First 5 QA is 2 or higher DDE denial results - (10 accts) Correct status notes - (10 accts) Over 80 responses in one day Response time under team goal - (1 Week) All deposits entered correctly - (10 Accts) Fast Data has been completed - (5 accts) Processed 20+ pgs with no errors RPH % is over team goal - (1 Week) Data entry entered correctly - (10 Accts) No Tardies (Whole Month) No time clock errors Correct internal notes - (10 Accts) Completed agent notes on coaching form - (All Month) No Unexcused Absences (Whole Month) Took 5 MS calls - (When Asked) Contract Freq Updated - (5 Accts) Processed 15-20 pgs with no errors Final QA is 2 or higher Final QA is 2.4 or higher No deductions for calls - (15 accts) No 1's in two straight coachings No deductions for Response Time - (3 accts) All 3's in one coaching First 5 QA is 2 or higher DDE denial results - (10 accts) Correct status notes - (10 accts) Over 80 responses in one day Response time under team goal - (1 Week) All deposits entered correctly - (10 Accts) Fast Data has been completed - (5 accts) Processed 20+ pgs with no errors RPH % is over team goal - (1 Week) Data entry entered correctly - (10 Accts) No Tardies (Whole Month) No time clock errors Correct internal notes - (10 Accts)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed agent notes on coaching form -
(All Month)
No Unexcused
Absences
(Whole Month)
Took 5 MS calls -
(When Asked)
Contract Freq Updated -
(5 Accts)
Processed 15-20 pgs with no errors
Final QA is 2 or higher
Final QA is 2.4 or higher
No deductions for calls -
(15 accts)
No 1's in two straight coachings
No deductions for Response Time -
(3 accts)
All 3's in one coaching
First 5 QA is 2 or higher
DDE denial results -
(10 accts)
Correct status notes -
(10 accts)
Over 80 responses in one day
Response time under team goal -
(1 Week)
All deposits entered correctly -
(10 Accts)
Fast Data has been completed -
(5 accts)
Processed 20+ pgs with no errors
RPH % is over team goal -
(1 Week)
Data entry entered correctly -
(10 Accts)
No Tardies
(Whole Month)
No time clock errors
Correct internal notes -
(10 Accts)