Completed agent notes on coaching form - (All Month) First 5 QA is 2 or higher Contract Freq Updated - (5 Accts) Correct internal notes - (10 Accts) Data entry entered correctly - (10 Accts) Over 80 responses in one day RPH % is over team goal - (1 Week) All 3's in one coaching Took 5 MS calls - (When Asked) Response time under team goal - (1 Week) No deductions for Response Time - (3 accts) Processed 15-20 pgs with no errors Final QA is 2 or higher Processed 20+ pgs with no errors Fast Data has been completed - (5 accts) Correct status notes - (10 accts) All deposits entered correctly - (10 Accts) No Unexcused Absences (Whole Month) No Tardies (Whole Month) Final QA is 2.4 or higher No deductions for calls - (15 accts) No 1's in two straight coachings DDE denial results - (10 accts) No time clock errors Completed agent notes on coaching form - (All Month) First 5 QA is 2 or higher Contract Freq Updated - (5 Accts) Correct internal notes - (10 Accts) Data entry entered correctly - (10 Accts) Over 80 responses in one day RPH % is over team goal - (1 Week) All 3's in one coaching Took 5 MS calls - (When Asked) Response time under team goal - (1 Week) No deductions for Response Time - (3 accts) Processed 15-20 pgs with no errors Final QA is 2 or higher Processed 20+ pgs with no errors Fast Data has been completed - (5 accts) Correct status notes - (10 accts) All deposits entered correctly - (10 Accts) No Unexcused Absences (Whole Month) No Tardies (Whole Month) Final QA is 2.4 or higher No deductions for calls - (15 accts) No 1's in two straight coachings DDE denial results - (10 accts) No time clock errors
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed agent notes on coaching form -
(All Month)
First 5 QA is 2 or higher
Contract Freq Updated -
(5 Accts)
Correct internal notes -
(10 Accts)
Data entry entered correctly -
(10 Accts)
Over 80 responses in one day
RPH % is over team goal -
(1 Week)
All 3's in one coaching
Took 5 MS calls -
(When Asked)
Response time under team goal -
(1 Week)
No deductions for Response Time -
(3 accts)
Processed 15-20 pgs with no errors
Final QA is 2 or higher
Processed 20+ pgs with no errors
Fast Data has been completed -
(5 accts)
Correct status notes -
(10 accts)
All deposits entered correctly -
(10 Accts)
No Unexcused
Absences
(Whole Month)
No Tardies
(Whole Month)
Final QA is 2.4 or higher
No deductions for calls -
(15 accts)
No 1's in two straight coachings
DDE denial results -
(10 accts)
No time clock errors