Called thequestionlineTRF callto ClientServicesCall fromOptimamemberMemberusingunsupportedbrowserYour eesigned upforsubstant.You rec'da balancecall; JUSTbalanceRec'd callfrom 90HgroupYour eesigned upfor onlineacctMemberdidn'tauthenticatein IVRPasswordResetYou wouldrather besleeping orshoppingFund cardwasn'tlinked inSales forceEE OnlineenrollmentquestionCall fromPSCHmemberYoubroughtturkey forlunchAlegeusfrozeYouReceived acomplimentYouwereyelled atHeard aholidaysong whileworkingMembersaid'HappyHolidays'You'veprocessedmore than 5MS casesMembersworeat youCall fromKellyGroupMembersaid'BlackFriday'Called thequestionlineTRF callto ClientServicesCall fromOptimamemberMemberusingunsupportedbrowserYour eesigned upforsubstant.You rec'da balancecall; JUSTbalanceRec'd callfrom 90HgroupYour eesigned upfor onlineacctMemberdidn'tauthenticatein IVRPasswordResetYou wouldrather besleeping orshoppingFund cardwasn'tlinked inSales forceEE OnlineenrollmentquestionCall fromPSCHmemberYoubroughtturkey forlunchAlegeusfrozeYouReceived acomplimentYouwereyelled atHeard aholidaysong whileworkingMembersaid'HappyHolidays'You'veprocessedmore than 5MS casesMembersworeat youCall fromKellyGroupMembersaid'BlackFriday'

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called the question line
  2. TRF call to Client Services
  3. Call from Optima member
  4. Member using unsupported browser
  5. Your ee signed up for substant.
  6. You rec'd a balance call; JUST balance
  7. Rec'd call from 90H group
  8. Your ee signed up for online acct
  9. Member didn't authenticate in IVR
  10. Password Reset
  11. You would rather be sleeping or shopping
  12. Fund card wasn't linked in Sales force
  13. EE Online enrollment question
  14. Call from PSCH member
  15. You brought turkey for lunch
  16. Alegeus froze
  17. You Received a compliment
  18. You were yelled at
  19. Heard a holiday song while working
  20. Member said 'Happy Holidays'
  21. You've processed more than 5 MS cases
  22. Member swore at you
  23. Call from Kelly Group
  24. Member said 'Black Friday'