Your eesigned upforsubstant.Memberdidn'tauthenticatein IVRAlegeusfrozeFund cardwasn'tlinked inSales forceRec'd callfrom 90HgroupYouReceived acomplimentYou rec'da balancecall; JUSTbalanceCall fromOptimamemberMemberusingunsupportedbrowserMembersworeat youMembersaid'BlackFriday'Call fromKellyGroupPasswordResetCall fromPSCHmemberHeard aholidaysong whileworkingYour eesigned upfor onlineacctCalled thequestionlineYoubroughtturkey forlunchYouwereyelled atYou'veprocessedmore than 5MS casesMembersaid'HappyHolidays'EE OnlineenrollmentquestionYou wouldrather besleeping orshoppingTRF callto ClientServicesYour eesigned upforsubstant.Memberdidn'tauthenticatein IVRAlegeusfrozeFund cardwasn'tlinked inSales forceRec'd callfrom 90HgroupYouReceived acomplimentYou rec'da balancecall; JUSTbalanceCall fromOptimamemberMemberusingunsupportedbrowserMembersworeat youMembersaid'BlackFriday'Call fromKellyGroupPasswordResetCall fromPSCHmemberHeard aholidaysong whileworkingYour eesigned upfor onlineacctCalled thequestionlineYoubroughtturkey forlunchYouwereyelled atYou'veprocessedmore than 5MS casesMembersaid'HappyHolidays'EE OnlineenrollmentquestionYou wouldrather besleeping orshoppingTRF callto ClientServices

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your ee signed up for substant.
  2. Member didn't authenticate in IVR
  3. Alegeus froze
  4. Fund card wasn't linked in Sales force
  5. Rec'd call from 90H group
  6. You Received a compliment
  7. You rec'd a balance call; JUST balance
  8. Call from Optima member
  9. Member using unsupported browser
  10. Member swore at you
  11. Member said 'Black Friday'
  12. Call from Kelly Group
  13. Password Reset
  14. Call from PSCH member
  15. Heard a holiday song while working
  16. Your ee signed up for online acct
  17. Called the question line
  18. You brought turkey for lunch
  19. You were yelled at
  20. You've processed more than 5 MS cases
  21. Member said 'Happy Holidays'
  22. EE Online enrollment question
  23. You would rather be sleeping or shopping
  24. TRF call to Client Services