Your eesigned upfor onlineacctYou'veprocessedmore than 5MS casesMemberdidn'tauthenticatein IVRPasswordResetHeard aholidaysong whileworkingMembersaid'BlackFriday'Call fromOptimamemberMembersworeat youYour eesigned upforsubstant.MemberusingunsupportedbrowserRec'd callfrom 90HgroupTRF callto ClientServicesYouReceived acomplimentAlegeusfrozeYou wouldrather besleeping orshoppingYoubroughtturkey forlunchCall fromKellyGroupYou rec'da balancecall; JUSTbalanceYouwereyelled atEE OnlineenrollmentquestionCall fromPSCHmemberFund cardwasn'tlinked inSales forceCalled thequestionlineMembersaid'HappyHolidays'Your eesigned upfor onlineacctYou'veprocessedmore than 5MS casesMemberdidn'tauthenticatein IVRPasswordResetHeard aholidaysong whileworkingMembersaid'BlackFriday'Call fromOptimamemberMembersworeat youYour eesigned upforsubstant.MemberusingunsupportedbrowserRec'd callfrom 90HgroupTRF callto ClientServicesYouReceived acomplimentAlegeusfrozeYou wouldrather besleeping orshoppingYoubroughtturkey forlunchCall fromKellyGroupYou rec'da balancecall; JUSTbalanceYouwereyelled atEE OnlineenrollmentquestionCall fromPSCHmemberFund cardwasn'tlinked inSales forceCalled thequestionlineMembersaid'HappyHolidays'

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your ee signed up for online acct
  2. You've processed more than 5 MS cases
  3. Member didn't authenticate in IVR
  4. Password Reset
  5. Heard a holiday song while working
  6. Member said 'Black Friday'
  7. Call from Optima member
  8. Member swore at you
  9. Your ee signed up for substant.
  10. Member using unsupported browser
  11. Rec'd call from 90H group
  12. TRF call to Client Services
  13. You Received a compliment
  14. Alegeus froze
  15. You would rather be sleeping or shopping
  16. You brought turkey for lunch
  17. Call from Kelly Group
  18. You rec'd a balance call; JUST balance
  19. You were yelled at
  20. EE Online enrollment question
  21. Call from PSCH member
  22. Fund card wasn't linked in Sales force
  23. Called the question line
  24. Member said 'Happy Holidays'