DUROverrideCodesIt didn’tneed anLMN lasttime!Ireceiveda letter!Transfera callSLABELLA!District52No NetworkConnectivityJust callingforinformationCallermakesyou laughEFTUpdateWrongnumberCalldropsRTPLmnI have 10more thatI needhelp withCheckingemailFEPSKudo’scallI want aSupervisor!Pillsandpotions!No DMEwithoutan NDC!Owcprx.dol.govAllow 5days forresearchPID3-waycallWhendid thatstart?NDCEscalationLatefromlunchI need avacation!PatriciaMartinTeamsmeetingCan’t youcall thepharmacyfor me?Callerplaces youon hold for5 minutesWalgreensClaimantspells theirnamewithoutbeing askedGaveNPII don’tknow mycase #I needthatreversedDUROverrideCodesIt didn’tneed anLMN lasttime!Ireceiveda letter!Transfera callSLABELLA!District52No NetworkConnectivityJust callingforinformationCallermakesyou laughEFTUpdateWrongnumberCalldropsRTPLmnI have 10more thatI needhelp withCheckingemailFEPSKudo’scallI want aSupervisor!Pillsandpotions!No DMEwithoutan NDC!Owcprx.dol.govAllow 5days forresearchPID3-waycallWhendid thatstart?NDCEscalationLatefromlunchI need avacation!PatriciaMartinTeamsmeetingCan’t youcall thepharmacyfor me?Callerplaces youon hold for5 minutesWalgreensClaimantspells theirnamewithoutbeing askedGaveNPII don’tknow mycase #I needthatreversed

Pharmacy Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DUR Override Codes
  2. It didn’t need an LMN last time!
  3. I received a letter!
  4. Transfer a call
  5. SLA
  6. BELLA!
  7. District 52
  8. No Network Connectivity
  9. Just calling for information
  10. Caller makes you laugh
  11. EFT Update
  12. Wrong number
  13. Call drops
  14. RTP
  15. Lmn
  16. I have 10 more that I need help with
  17. Checking email
  18. FEPS
  19. Kudo’s call
  20. I want a Supervisor!
  21. Pills and potions!
  22. No DME without an NDC!
  23. Owcprx.dol.gov
  24. Allow 5 days for research
  25. PID
  26. 3-way call
  27. When did that start?
  28. NDC Escalation
  29. Late from lunch
  30. I need a vacation!
  31. Patricia Martin
  32. Teams meeting
  33. Can’t you call the pharmacy for me?
  34. Caller places you on hold for 5 minutes
  35. Walgreens
  36. Claimant spells their name without being asked
  37. Gave NPI
  38. I don’t know my case #
  39. I need that reversed