Ireceiveda letter!TeamsmeetingOwcprx.dol.govDUROverrideCodesLmnBELLA!WrongnumberJust callingforinformationWalgreensSLANo DMEwithoutan NDC!I need avacation!CheckingemailCan’t youcall thepharmacyfor me?NDCEscalationI want aSupervisor!Callerplaces youon hold for5 minutesTransfera callAllow 5days forresearchCallermakesyou laugh3-waycallEFTUpdateI have 10more thatI needhelp withKudo’scallPatriciaMartinDistrict52I don’tknow mycase #Whendid thatstart?CalldropsRTPPIDIt didn’tneed anLMN lasttime!LatefromlunchI needthatreversedFEPSClaimantspells theirnamewithoutbeing askedGaveNPINo NetworkConnectivityPillsandpotions!Ireceiveda letter!TeamsmeetingOwcprx.dol.govDUROverrideCodesLmnBELLA!WrongnumberJust callingforinformationWalgreensSLANo DMEwithoutan NDC!I need avacation!CheckingemailCan’t youcall thepharmacyfor me?NDCEscalationI want aSupervisor!Callerplaces youon hold for5 minutesTransfera callAllow 5days forresearchCallermakesyou laugh3-waycallEFTUpdateI have 10more thatI needhelp withKudo’scallPatriciaMartinDistrict52I don’tknow mycase #Whendid thatstart?CalldropsRTPPIDIt didn’tneed anLMN lasttime!LatefromlunchI needthatreversedFEPSClaimantspells theirnamewithoutbeing askedGaveNPINo NetworkConnectivityPillsandpotions!

Pharmacy Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I received a letter!
  2. Teams meeting
  3. Owcprx.dol.gov
  4. DUR Override Codes
  5. Lmn
  6. BELLA!
  7. Wrong number
  8. Just calling for information
  9. Walgreens
  10. SLA
  11. No DME without an NDC!
  12. I need a vacation!
  13. Checking email
  14. Can’t you call the pharmacy for me?
  15. NDC Escalation
  16. I want a Supervisor!
  17. Caller places you on hold for 5 minutes
  18. Transfer a call
  19. Allow 5 days for research
  20. Caller makes you laugh
  21. 3-way call
  22. EFT Update
  23. I have 10 more that I need help with
  24. Kudo’s call
  25. Patricia Martin
  26. District 52
  27. I don’t know my case #
  28. When did that start?
  29. Call drops
  30. RTP
  31. PID
  32. It didn’t need an LMN last time!
  33. Late from lunch
  34. I need that reversed
  35. FEPS
  36. Claimant spells their name without being asked
  37. Gave NPI
  38. No Network Connectivity
  39. Pills and potions!