PIDOwcprx.dol.govKudo’scallDUROverrideCodesCallermakesyou laughIt didn’tneed anLMN lasttime!EFTUpdateCheckingemailBELLA!WrongnumberJust callingforinformationNDCEscalationCallerplaces youon hold for5 minutesClaimantspells theirnamewithoutbeing askedFEPSPillsandpotions!Ireceiveda letter!SLA3-waycallAllow 5days forresearchI want aSupervisor!I have 10more thatI needhelp withCalldropsWalgreensLmnPatriciaMartinLatefromlunchDistrict52GaveNPITransfera callI need avacation!Can’t youcall thepharmacyfor me?Whendid thatstart?No DMEwithoutan NDC!RTPNo NetworkConnectivityI needthatreversedI don’tknow mycase #TeamsmeetingPIDOwcprx.dol.govKudo’scallDUROverrideCodesCallermakesyou laughIt didn’tneed anLMN lasttime!EFTUpdateCheckingemailBELLA!WrongnumberJust callingforinformationNDCEscalationCallerplaces youon hold for5 minutesClaimantspells theirnamewithoutbeing askedFEPSPillsandpotions!Ireceiveda letter!SLA3-waycallAllow 5days forresearchI want aSupervisor!I have 10more thatI needhelp withCalldropsWalgreensLmnPatriciaMartinLatefromlunchDistrict52GaveNPITransfera callI need avacation!Can’t youcall thepharmacyfor me?Whendid thatstart?No DMEwithoutan NDC!RTPNo NetworkConnectivityI needthatreversedI don’tknow mycase #Teamsmeeting

Pharmacy Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PID
  2. Owcprx.dol.gov
  3. Kudo’s call
  4. DUR Override Codes
  5. Caller makes you laugh
  6. It didn’t need an LMN last time!
  7. EFT Update
  8. Checking email
  9. BELLA!
  10. Wrong number
  11. Just calling for information
  12. NDC Escalation
  13. Caller places you on hold for 5 minutes
  14. Claimant spells their name without being asked
  15. FEPS
  16. Pills and potions!
  17. I received a letter!
  18. SLA
  19. 3-way call
  20. Allow 5 days for research
  21. I want a Supervisor!
  22. I have 10 more that I need help with
  23. Call drops
  24. Walgreens
  25. Lmn
  26. Patricia Martin
  27. Late from lunch
  28. District 52
  29. Gave NPI
  30. Transfer a call
  31. I need a vacation!
  32. Can’t you call the pharmacy for me?
  33. When did that start?
  34. No DME without an NDC!
  35. RTP
  36. No Network Connectivity
  37. I need that reversed
  38. I don’t know my case #
  39. Teams meeting