Transfera callBELLA!Can’t youcall thepharmacyfor me?I want aSupervisor!I have 10more thatI needhelp withNo NetworkConnectivityPatriciaMartinPIDIt didn’tneed anLMN lasttime!Ireceiveda letter!EFTUpdateCallermakesyou laughPillsandpotions!WalgreensCheckingemailFEPSWhendid thatstart?Allow 5days forresearchRTPCallerplaces youon hold for5 minutesNo DMEwithoutan NDC!LatefromlunchOwcprx.dol.govWrongnumberLmnDUROverrideCodesI needthatreversedSLA3-waycallI need avacation!NDCEscalationI don’tknow mycase #CalldropsTeamsmeetingClaimantspells theirnamewithoutbeing askedJust callingforinformationKudo’scallGaveNPIDistrict52Transfera callBELLA!Can’t youcall thepharmacyfor me?I want aSupervisor!I have 10more thatI needhelp withNo NetworkConnectivityPatriciaMartinPIDIt didn’tneed anLMN lasttime!Ireceiveda letter!EFTUpdateCallermakesyou laughPillsandpotions!WalgreensCheckingemailFEPSWhendid thatstart?Allow 5days forresearchRTPCallerplaces youon hold for5 minutesNo DMEwithoutan NDC!LatefromlunchOwcprx.dol.govWrongnumberLmnDUROverrideCodesI needthatreversedSLA3-waycallI need avacation!NDCEscalationI don’tknow mycase #CalldropsTeamsmeetingClaimantspells theirnamewithoutbeing askedJust callingforinformationKudo’scallGaveNPIDistrict52

Pharmacy Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer a call
  2. BELLA!
  3. Can’t you call the pharmacy for me?
  4. I want a Supervisor!
  5. I have 10 more that I need help with
  6. No Network Connectivity
  7. Patricia Martin
  8. PID
  9. It didn’t need an LMN last time!
  10. I received a letter!
  11. EFT Update
  12. Caller makes you laugh
  13. Pills and potions!
  14. Walgreens
  15. Checking email
  16. FEPS
  17. When did that start?
  18. Allow 5 days for research
  19. RTP
  20. Caller places you on hold for 5 minutes
  21. No DME without an NDC!
  22. Late from lunch
  23. Owcprx.dol.gov
  24. Wrong number
  25. Lmn
  26. DUR Override Codes
  27. I need that reversed
  28. SLA
  29. 3-way call
  30. I need a vacation!
  31. NDC Escalation
  32. I don’t know my case #
  33. Call drops
  34. Teams meeting
  35. Claimant spells their name without being asked
  36. Just calling for information
  37. Kudo’s call
  38. Gave NPI
  39. District 52