3-waycallCallerplaces youon hold for5 minutesSLALmnDistrict52LatefromlunchI need avacation!PatriciaMartinWalgreensRTPIt didn’tneed anLMN lasttime!Kudo’scallNDCEscalationFEPSCalldropsNo NetworkConnectivityI don’tknow mycase #Pillsandpotions!I needthatreversedEFTUpdateNo DMEwithoutan NDC!Claimantspells theirnamewithoutbeing askedOwcprx.dol.govGaveNPITeamsmeetingAllow 5days forresearchPIDDUROverrideCodesWhendid thatstart?CheckingemailCallermakesyou laughJust callingforinformationBELLA!I have 10more thatI needhelp withTransfera callIreceiveda letter!WrongnumberI want aSupervisor!Can’t youcall thepharmacyfor me?3-waycallCallerplaces youon hold for5 minutesSLALmnDistrict52LatefromlunchI need avacation!PatriciaMartinWalgreensRTPIt didn’tneed anLMN lasttime!Kudo’scallNDCEscalationFEPSCalldropsNo NetworkConnectivityI don’tknow mycase #Pillsandpotions!I needthatreversedEFTUpdateNo DMEwithoutan NDC!Claimantspells theirnamewithoutbeing askedOwcprx.dol.govGaveNPITeamsmeetingAllow 5days forresearchPIDDUROverrideCodesWhendid thatstart?CheckingemailCallermakesyou laughJust callingforinformationBELLA!I have 10more thatI needhelp withTransfera callIreceiveda letter!WrongnumberI want aSupervisor!Can’t youcall thepharmacyfor me?

Pharmacy Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3-way call
  2. Caller places you on hold for 5 minutes
  3. SLA
  4. Lmn
  5. District 52
  6. Late from lunch
  7. I need a vacation!
  8. Patricia Martin
  9. Walgreens
  10. RTP
  11. It didn’t need an LMN last time!
  12. Kudo’s call
  13. NDC Escalation
  14. FEPS
  15. Call drops
  16. No Network Connectivity
  17. I don’t know my case #
  18. Pills and potions!
  19. I need that reversed
  20. EFT Update
  21. No DME without an NDC!
  22. Claimant spells their name without being asked
  23. Owcprx.dol.gov
  24. Gave NPI
  25. Teams meeting
  26. Allow 5 days for research
  27. PID
  28. DUR Override Codes
  29. When did that start?
  30. Checking email
  31. Caller makes you laugh
  32. Just calling for information
  33. BELLA!
  34. I have 10 more that I need help with
  35. Transfer a call
  36. I received a letter!
  37. Wrong number
  38. I want a Supervisor!
  39. Can’t you call the pharmacy for me?