No NetworkConnectivityDistrict52Whendid thatstart?TeamsmeetingIreceiveda letter!Owcprx.dol.govI have 10more thatI needhelp withDUROverrideCodesCheckingemailEFTUpdateFEPSWrongnumberClaimantspells theirnamewithoutbeing askedI need avacation!Pillsandpotions!It didn’tneed anLMN lasttime!BELLA!GaveNPINDCEscalationTransfera callWalgreensKudo’scallNo DMEwithoutan NDC!Just callingforinformationPatriciaMartin3-waycallI don’tknow mycase #Callermakesyou laughLmnI needthatreversedCan’t youcall thepharmacyfor me?PIDLatefromlunchCallerplaces youon hold for5 minutesI want aSupervisor!RTPCalldropsSLAAllow 5days forresearchNo NetworkConnectivityDistrict52Whendid thatstart?TeamsmeetingIreceiveda letter!Owcprx.dol.govI have 10more thatI needhelp withDUROverrideCodesCheckingemailEFTUpdateFEPSWrongnumberClaimantspells theirnamewithoutbeing askedI need avacation!Pillsandpotions!It didn’tneed anLMN lasttime!BELLA!GaveNPINDCEscalationTransfera callWalgreensKudo’scallNo DMEwithoutan NDC!Just callingforinformationPatriciaMartin3-waycallI don’tknow mycase #Callermakesyou laughLmnI needthatreversedCan’t youcall thepharmacyfor me?PIDLatefromlunchCallerplaces youon hold for5 minutesI want aSupervisor!RTPCalldropsSLAAllow 5days forresearch

Pharmacy Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Network Connectivity
  2. District 52
  3. When did that start?
  4. Teams meeting
  5. I received a letter!
  6. Owcprx.dol.gov
  7. I have 10 more that I need help with
  8. DUR Override Codes
  9. Checking email
  10. EFT Update
  11. FEPS
  12. Wrong number
  13. Claimant spells their name without being asked
  14. I need a vacation!
  15. Pills and potions!
  16. It didn’t need an LMN last time!
  17. BELLA!
  18. Gave NPI
  19. NDC Escalation
  20. Transfer a call
  21. Walgreens
  22. Kudo’s call
  23. No DME without an NDC!
  24. Just calling for information
  25. Patricia Martin
  26. 3-way call
  27. I don’t know my case #
  28. Caller makes you laugh
  29. Lmn
  30. I need that reversed
  31. Can’t you call the pharmacy for me?
  32. PID
  33. Late from lunch
  34. Caller places you on hold for 5 minutes
  35. I want a Supervisor!
  36. RTP
  37. Call drops
  38. SLA
  39. Allow 5 days for research