Whendid thatstart?I need avacation!Allow 5days forresearchDistrict52BELLA!WalgreensFEPSI have 10more thatI needhelp withSLA3-waycallTeamsmeetingI don’tknow mycase #Ireceiveda letter!No NetworkConnectivityJust callingforinformationCallermakesyou laughClaimantspells theirnamewithoutbeing askedWrongnumberGaveNPIOwcprx.dol.govCalldropsI want aSupervisor!Callerplaces youon hold for5 minutesLatefromlunchCan’t youcall thepharmacyfor me?PIDIt didn’tneed anLMN lasttime!Transfera callNo DMEwithoutan NDC!PatriciaMartinPillsandpotions!RTPEFTUpdateCheckingemailI needthatreversedNDCEscalationLmnDUROverrideCodesKudo’scallWhendid thatstart?I need avacation!Allow 5days forresearchDistrict52BELLA!WalgreensFEPSI have 10more thatI needhelp withSLA3-waycallTeamsmeetingI don’tknow mycase #Ireceiveda letter!No NetworkConnectivityJust callingforinformationCallermakesyou laughClaimantspells theirnamewithoutbeing askedWrongnumberGaveNPIOwcprx.dol.govCalldropsI want aSupervisor!Callerplaces youon hold for5 minutesLatefromlunchCan’t youcall thepharmacyfor me?PIDIt didn’tneed anLMN lasttime!Transfera callNo DMEwithoutan NDC!PatriciaMartinPillsandpotions!RTPEFTUpdateCheckingemailI needthatreversedNDCEscalationLmnDUROverrideCodesKudo’scall

Pharmacy Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When did that start?
  2. I need a vacation!
  3. Allow 5 days for research
  4. District 52
  5. BELLA!
  6. Walgreens
  7. FEPS
  8. I have 10 more that I need help with
  9. SLA
  10. 3-way call
  11. Teams meeting
  12. I don’t know my case #
  13. I received a letter!
  14. No Network Connectivity
  15. Just calling for information
  16. Caller makes you laugh
  17. Claimant spells their name without being asked
  18. Wrong number
  19. Gave NPI
  20. Owcprx.dol.gov
  21. Call drops
  22. I want a Supervisor!
  23. Caller places you on hold for 5 minutes
  24. Late from lunch
  25. Can’t you call the pharmacy for me?
  26. PID
  27. It didn’t need an LMN last time!
  28. Transfer a call
  29. No DME without an NDC!
  30. Patricia Martin
  31. Pills and potions!
  32. RTP
  33. EFT Update
  34. Checking email
  35. I need that reversed
  36. NDC Escalation
  37. Lmn
  38. DUR Override Codes
  39. Kudo’s call