3-way call Caller places you on hold for 5 minutes SLA Lmn District 52 Late from lunch I need a vacation! Patricia Martin Walgreens RTP It didn’t need an LMN last time! Kudo’s call NDC Escalation FEPS Call drops No Network Connectivity I don’t know my case # Pills and potions! I need that reversed EFT Update No DME without an NDC! Claimant spells their name without being asked Owcprx.dol.gov Gave NPI Teams meeting Allow 5 days for research PID DUR Override Codes When did that start? Checking email Caller makes you laugh Just calling for information BELLA! I have 10 more that I need help with Transfer a call I received a letter! Wrong number I want a Supervisor! Can’t you call the pharmacy for me? 3-way call Caller places you on hold for 5 minutes SLA Lmn District 52 Late from lunch I need a vacation! Patricia Martin Walgreens RTP It didn’t need an LMN last time! Kudo’s call NDC Escalation FEPS Call drops No Network Connectivity I don’t know my case # Pills and potions! I need that reversed EFT Update No DME without an NDC! Claimant spells their name without being asked Owcprx.dol.gov Gave NPI Teams meeting Allow 5 days for research PID DUR Override Codes When did that start? Checking email Caller makes you laugh Just calling for information BELLA! I have 10 more that I need help with Transfer a call I received a letter! Wrong number I want a Supervisor! Can’t you call the pharmacy for me?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
3-way call
Caller places you on hold for 5 minutes
SLA
Lmn
District 52
Late from lunch
I need a vacation!
Patricia Martin
Walgreens
RTP
It didn’t need an LMN last time!
Kudo’s call
NDC Escalation
FEPS
Call drops
No Network Connectivity
I don’t know my case #
Pills and potions!
I need that reversed
EFT Update
No DME without an NDC!
Claimant spells their name without being asked
Owcprx.dol.gov
Gave NPI
Teams meeting
Allow 5 days for research
PID
DUR Override Codes
When did that start?
Checking email
Caller makes you laugh
Just calling for information
BELLA!
I have 10 more that I need help with
Transfer a call
I received a letter!
Wrong number
I want a Supervisor!
Can’t you call the pharmacy for me?