(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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De-escalated a frustrated client
Helped someone through online re-registration
Closed a case that challenged me and CELEBRATED!
Pulled 2 OMNI cases/day for a week
Recognized a TS Rep in Recognition Central
Processed Trust in FDOT
Made 5 Follow-Up Calls to push forward existing cases
Took ownership of a branch case
Helped another TS Rep Close a Case
Closed a Non-Death Case
Met CSPH OR improved from previous week
Assisted with online account opening
Ended a day with ZERO Overdue Tasks
Assisted another TS Rep in Need
Helped spouse beneficiary claim funds
Ended THREE Days with Zero cases without Next Activity
Used Resources to answer my own question
Met CPH OR improved from previous week
New Account Approved by CRT
Educated a business partner on my role
Sent out prefilled applications
Made a client laugh
Genuinely helped a struggling client
Work items Created: TFR/INHRIT, TFR/Custodial, TFR/Divorce, TFR/Nondeath
