AssistedanotherTS Rep inNeedMade aclientlaughProcessedTrust inFDOTGenuinelyhelped astrugglingclientSent outprefilledapplicationsMet CPH ORimprovedfrompreviousweekUsedSIGGYExceptionPolicyMade 5Follow-UpCalls to pushforwardexisting casesEducateda businesspartner onmy roleOneandDone!Helpedsomeonethroughonline re-registrationTookownership ofa branchcaseClosed a casethat challengedme andCELEBRATED!Ended a daywith ZEROOverdueTasksNewAccountApprovedby CRTClosed aNon-DeathCaseWork itemsCreated:TFR/INHRIT,TFR/Custodial,TFR/Divorce,TFR/NondeathEndedTHREE Dayswith Zerocases withoutNext ActivityAssistedwith onlineaccountopeningDe-escalated afrustratedclientMet CSPHOR improvedfrom previousweekUsedResourcesto answermy ownquestionPulled 2OMNIcases/dayfor a weekHelpedanother TSRep Closea CaseHelpedspousebeneficiaryclaim fundsRecognizeda TS Rep inRecognitionCentralAssistedanotherTS Rep inNeedMade aclientlaughProcessedTrust inFDOTGenuinelyhelped astrugglingclientSent outprefilledapplicationsMet CPH ORimprovedfrompreviousweekUsedSIGGYExceptionPolicyMade 5Follow-UpCalls to pushforwardexisting casesEducateda businesspartner onmy roleOneandDone!Helpedsomeonethroughonline re-registrationTookownership ofa branchcaseClosed a casethat challengedme andCELEBRATED!Ended a daywith ZEROOverdueTasksNewAccountApprovedby CRTClosed aNon-DeathCaseWork itemsCreated:TFR/INHRIT,TFR/Custodial,TFR/Divorce,TFR/NondeathEndedTHREE Dayswith Zerocases withoutNext ActivityAssistedwith onlineaccountopeningDe-escalated afrustratedclientMet CSPHOR improvedfrom previousweekUsedResourcesto answermy ownquestionPulled 2OMNIcases/dayfor a weekHelpedanother TSRep Closea CaseHelpedspousebeneficiaryclaim fundsRecognizeda TS Rep inRecognitionCentral

Transition Services Game Changers! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted another TS Rep in Need
  2. Made a client laugh
  3. Processed Trust in FDOT
  4. Genuinely helped a struggling client
  5. Sent out prefilled applications
  6. Met CPH OR improved from previous week
  7. Used SIGGY Exception Policy
  8. Made 5 Follow-Up Calls to push forward existing cases
  9. Educated a business partner on my role
  10. One and Done!
  11. Helped someone through online re-registration
  12. Took ownership of a branch case
  13. Closed a case that challenged me and CELEBRATED!
  14. Ended a day with ZERO Overdue Tasks
  15. New Account Approved by CRT
  16. Closed a Non-Death Case
  17. Work items Created: TFR/INHRIT, TFR/Custodial, TFR/Divorce, TFR/Nondeath
  18. Ended THREE Days with Zero cases without Next Activity
  19. Assisted with online account opening
  20. De-escalated a frustrated client
  21. Met CSPH OR improved from previous week
  22. Used Resources to answer my own question
  23. Pulled 2 OMNI cases/day for a week
  24. Helped another TS Rep Close a Case
  25. Helped spouse beneficiary claim funds
  26. Recognized a TS Rep in Recognition Central