(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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One and Done!
Assisted another TS Rep in Need
Closed a Non-Death Case
Used Resources to answer my own question
Assisted with online account opening
Sent out prefilled applications
Ended a day with ZERO Overdue Tasks
Closed a case that challenged me and CELEBRATED!
Educated a business partner on my role
Met CSPH OR improved from previous week
Took ownership of a branch case
Genuinely helped a struggling client
Helped someone through online re-registration
Made a client laugh
Recognized a TS Rep in Recognition Central
Used SIGGY Exception Policy
Made 5 Follow-Up Calls to push forward existing cases
Ended THREE Days with Zero cases without Next Activity
New Account Approved by CRT
Processed Trust in FDOT
Pulled 2 OMNI cases/day for a week
De-escalated a frustrated client
Helped spouse beneficiary claim funds
Met CPH OR improved from previous week
Work items Created: TFR/INHRIT, TFR/Custodial, TFR/Divorce, TFR/Nondeath
