Ended THREE Days with Zero cases without Next Activity Met CPH OR improved from previous week De- escalated a frustrated client Met CSPH OR improved from previous week Made 5 Follow-Up Calls to push forward existing cases One and Done! Work items Created: TFR/INHRIT, TFR/Custodial, TFR/Divorce, TFR/Nondeath Closed a Non- Death Case Educated a business partner on my role Took ownership of a branch case Ended a day with ZERO Overdue Tasks Helped another TS Rep Close a Case New Account Approved by CRT Assisted another TS Rep in Need Assisted with online account opening Recognized a TS Rep in Recognition Central Used Resources to answer my own question Genuinely helped a struggling client Closed a case that challenged me and CELEBRATED! Helped someone through online re- registration Made a client laugh Pulled 2 OMNI cases/day for a week Processed Trust in FDOT Sent out prefilled applications Helped spouse beneficiary claim funds Used SIGGY Exception Policy Ended THREE Days with Zero cases without Next Activity Met CPH OR improved from previous week De- escalated a frustrated client Met CSPH OR improved from previous week Made 5 Follow-Up Calls to push forward existing cases One and Done! Work items Created: TFR/INHRIT, TFR/Custodial, TFR/Divorce, TFR/Nondeath Closed a Non- Death Case Educated a business partner on my role Took ownership of a branch case Ended a day with ZERO Overdue Tasks Helped another TS Rep Close a Case New Account Approved by CRT Assisted another TS Rep in Need Assisted with online account opening Recognized a TS Rep in Recognition Central Used Resources to answer my own question Genuinely helped a struggling client Closed a case that challenged me and CELEBRATED! Helped someone through online re- registration Made a client laugh Pulled 2 OMNI cases/day for a week Processed Trust in FDOT Sent out prefilled applications Helped spouse beneficiary claim funds Used SIGGY Exception Policy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ended THREE Days with Zero cases without Next Activity
Met CPH OR improved from previous week
De-escalated a frustrated client
Met CSPH OR improved from previous week
Made 5 Follow-Up Calls to push forward existing cases
One and Done!
Work items Created: TFR/INHRIT, TFR/Custodial, TFR/Divorce, TFR/Nondeath
Closed a Non-Death Case
Educated a business partner on my role
Took ownership of a branch case
Ended a day with ZERO Overdue Tasks
Helped another TS Rep Close a Case
New Account Approved by CRT
Assisted another TS Rep in Need
Assisted with online account opening
Recognized a TS Rep in Recognition Central
Used Resources to answer my own question
Genuinely helped a struggling client
Closed a case that challenged me and CELEBRATED!
Helped someone through online re-registration
Made a client laugh
Pulled 2 OMNI cases/day for a week
Processed Trust in FDOT
Sent out prefilled applications
Helped spouse beneficiary claim funds
Used SIGGY Exception Policy