CustomergavecomplimentSent anarticle to acustomerGiftCardscamMultiplecasecreationScreen-SharingofferedRefunddisclaimerPASSGave allsubscriptionDisclaimersPhishingattemptRepairsetupon callCustomerusednicknameVerifiedwithSupportPin“It’s me”Link sentCasecustomerfailContinueda previouscaseTransfertoAnotherLOBAppleOneMentionedUnrecognizedChargeSubscriptionCancellationPassHoldAttributeNPIinquiryMentionedReportaproblemIVRverifiedCasecustomerPASS100%on NSCustomergavecomplimentSent anarticle to acustomerGiftCardscamMultiplecasecreationScreen-SharingofferedRefunddisclaimerPASSGave allsubscriptionDisclaimersPhishingattemptRepairsetupon callCustomerusednicknameVerifiedwithSupportPin“It’s me”Link sentCasecustomerfailContinueda previouscaseTransfertoAnotherLOBAppleOneMentionedUnrecognizedChargeSubscriptionCancellationPassHoldAttributeNPIinquiryMentionedReportaproblemIVRverifiedCasecustomerPASS100%on NS

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
B
5
B
6
B
7
I
8
O
9
I
10
O
11
G
12
B
13
O
14
I
15
O
16
G
17
I
18
G
19
G
20
N
21
N
22
N
23
B
24
N
  1. I-Customer gave compliment
  2. G-Sent an article to a customer
  3. O-Gift Card scam
  4. B-Multiple case creation
  5. B-Screen-Sharing offered
  6. B-Refund disclaimer PASS
  7. I-Gave all subscription Disclaimers
  8. O-Phishing attempt
  9. I-Repair setup on call
  10. O-Customer used nickname
  11. G-Verified with Support Pin
  12. B-“It’s me” Link sent
  13. O-Case customer fail
  14. I-Continued a previous case
  15. O-Transfer to Another LOB
  16. G-Apple One Mentioned
  17. I-Unrecognized Charge
  18. G-Subscription Cancellation
  19. G-Pass Hold Attribute
  20. N-NPI inquiry
  21. N-Mentioned Reportaproblem
  22. N-IVR verified
  23. B-Case customer PASS
  24. N-100% on NS