Customerusednickname100%on NSCasecustomerfailRepairsetupon callUnrecognizedChargeRefunddisclaimerPASSCustomergavecomplimentPhishingattemptCasecustomerPASSScreen-SharingofferedPassHoldAttributeVerifiedwithSupportPinGiftCardscamContinueda previouscaseMentionedReportaproblemTransfertoAnotherLOBNPIinquiryMultiplecasecreationGave allsubscriptionDisclaimers“It’s me”Link sentIVRverifiedSubscriptionCancellationSent anarticle to acustomerAppleOneMentionedCustomerusednickname100%on NSCasecustomerfailRepairsetupon callUnrecognizedChargeRefunddisclaimerPASSCustomergavecomplimentPhishingattemptCasecustomerPASSScreen-SharingofferedPassHoldAttributeVerifiedwithSupportPinGiftCardscamContinueda previouscaseMentionedReportaproblemTransfertoAnotherLOBNPIinquiryMultiplecasecreationGave allsubscriptionDisclaimers“It’s me”Link sentIVRverifiedSubscriptionCancellationSent anarticle to acustomerAppleOneMentioned

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
O
4
I
5
I
6
B
7
I
8
O
9
B
10
B
11
G
12
G
13
O
14
I
15
N
16
O
17
N
18
B
19
I
20
B
21
N
22
G
23
G
24
G
  1. O-Customer used nickname
  2. N-100% on NS
  3. O-Case customer fail
  4. I-Repair setup on call
  5. I-Unrecognized Charge
  6. B-Refund disclaimer PASS
  7. I-Customer gave compliment
  8. O-Phishing attempt
  9. B-Case customer PASS
  10. B-Screen-Sharing offered
  11. G-Pass Hold Attribute
  12. G-Verified with Support Pin
  13. O-Gift Card scam
  14. I-Continued a previous case
  15. N-Mentioned Reportaproblem
  16. O-Transfer to Another LOB
  17. N-NPI inquiry
  18. B-Multiple case creation
  19. I-Gave all subscription Disclaimers
  20. B-“It’s me” Link sent
  21. N-IVR verified
  22. G-Subscription Cancellation
  23. G-Sent an article to a customer
  24. G-Apple One Mentioned