StrategizeandPrioritizeThanktheCustomerFriendly78%10XLessThanSimpleand tothe pointKnowledgeof companyandproductsJamesP.Yelp!UsePositiveLanguageTenacityFollow-upSamplingBodyLanguageRolePlayingHurriedMarketingAlmosttwice asmanyHeartandSoul70%JessicaL.PatienceCompassionStrategizeandPrioritizeThanktheCustomerFriendly78%10XLessThanSimpleand tothe pointKnowledgeof companyandproductsJamesP.Yelp!UsePositiveLanguageTenacityFollow-upSamplingBodyLanguageRolePlayingHurriedMarketingAlmosttwice asmanyHeartandSoul70%JessicaL.PatienceCompassion

Customer Service Assessment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Strategize and Prioritize
  2. Thank the Customer
  3. Friendly
  4. 78%
  5. 10X
  6. Less Than
  7. Simple and to the point
  8. Knowledge of company and products
  9. James P.
  10. Yelp!
  11. Use Positive Language
  12. Tenacity
  13. Follow-up
  14. Sampling
  15. Body Language
  16. Role Playing
  17. Hurried
  18. Marketing
  19. Almost twice as many
  20. Heart and Soul
  21. 70%
  22. Jessica L.
  23. Patience
  24. Compassion