Hurried10XUsePositiveLanguagePatienceKnowledgeof companyandproductsSamplingStrategizeandPrioritizeThanktheCustomerRolePlayingMarketingHeartandSoulLessThanCompassionYelp!BodyLanguageAlmosttwice asmanyJamesP.70%JessicaL.Tenacity78%Simpleand tothe pointFriendlyFollow-upHurried10XUsePositiveLanguagePatienceKnowledgeof companyandproductsSamplingStrategizeandPrioritizeThanktheCustomerRolePlayingMarketingHeartandSoulLessThanCompassionYelp!BodyLanguageAlmosttwice asmanyJamesP.70%JessicaL.Tenacity78%Simpleand tothe pointFriendlyFollow-up

Customer Service Assessment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hurried
  2. 10X
  3. Use Positive Language
  4. Patience
  5. Knowledge of company and products
  6. Sampling
  7. Strategize and Prioritize
  8. Thank the Customer
  9. Role Playing
  10. Marketing
  11. Heart and Soul
  12. Less Than
  13. Compassion
  14. Yelp!
  15. Body Language
  16. Almost twice as many
  17. James P.
  18. 70%
  19. Jessica L.
  20. Tenacity
  21. 78%
  22. Simple and to the point
  23. Friendly
  24. Follow-up