UsePositiveLanguageHurriedStrategizeandPrioritizeSamplingJamesP.MarketingAlmosttwice asmanyCompassionKnowledgeof companyandproductsPatienceHeartandSoulRolePlayingBodyLanguage78%10X70%LessThanSimpleand tothe pointTenacityFriendlyFollow-upYelp!ThanktheCustomerJessicaL.UsePositiveLanguageHurriedStrategizeandPrioritizeSamplingJamesP.MarketingAlmosttwice asmanyCompassionKnowledgeof companyandproductsPatienceHeartandSoulRolePlayingBodyLanguage78%10X70%LessThanSimpleand tothe pointTenacityFriendlyFollow-upYelp!ThanktheCustomerJessicaL.

Customer Service Assessment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Positive Language
  2. Hurried
  3. Strategize and Prioritize
  4. Sampling
  5. James P.
  6. Marketing
  7. Almost twice as many
  8. Compassion
  9. Knowledge of company and products
  10. Patience
  11. Heart and Soul
  12. Role Playing
  13. Body Language
  14. 78%
  15. 10X
  16. 70%
  17. Less Than
  18. Simple and to the point
  19. Tenacity
  20. Friendly
  21. Follow-up
  22. Yelp!
  23. Thank the Customer
  24. Jessica L.