78%70%UsePositiveLanguageSimpleand tothe pointLessThanHeartandSoulJessicaL.CompassionAlmosttwice asmanyFriendlyFollow-upMarketingHurriedKnowledgeof companyandproductsSamplingJamesP.StrategizeandPrioritizeRolePlayingBodyLanguageTenacity10XPatienceThanktheCustomerYelp!78%70%UsePositiveLanguageSimpleand tothe pointLessThanHeartandSoulJessicaL.CompassionAlmosttwice asmanyFriendlyFollow-upMarketingHurriedKnowledgeof companyandproductsSamplingJamesP.StrategizeandPrioritizeRolePlayingBodyLanguageTenacity10XPatienceThanktheCustomerYelp!

Customer Service Assessment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 78%
  2. 70%
  3. Use Positive Language
  4. Simple and to the point
  5. Less Than
  6. Heart and Soul
  7. Jessica L.
  8. Compassion
  9. Almost twice as many
  10. Friendly
  11. Follow-up
  12. Marketing
  13. Hurried
  14. Knowledge of company and products
  15. Sampling
  16. James P.
  17. Strategize and Prioritize
  18. Role Playing
  19. Body Language
  20. Tenacity
  21. 10X
  22. Patience
  23. Thank the Customer
  24. Yelp!