Almosttwice asmanyRolePlayingHeartandSoulBodyLanguageStrategizeandPrioritizeThanktheCustomerHurriedFriendly78%Knowledgeof companyandproductsMarketingCompassionPatienceLessThanYelp!UsePositiveLanguage70%JamesP.SamplingTenacity10XFollow-upSimpleand tothe pointJessicaL.Almosttwice asmanyRolePlayingHeartandSoulBodyLanguageStrategizeandPrioritizeThanktheCustomerHurriedFriendly78%Knowledgeof companyandproductsMarketingCompassionPatienceLessThanYelp!UsePositiveLanguage70%JamesP.SamplingTenacity10XFollow-upSimpleand tothe pointJessicaL.

Customer Service Assessment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Almost twice as many
  2. Role Playing
  3. Heart and Soul
  4. Body Language
  5. Strategize and Prioritize
  6. Thank the Customer
  7. Hurried
  8. Friendly
  9. 78%
  10. Knowledge of company and products
  11. Marketing
  12. Compassion
  13. Patience
  14. Less Than
  15. Yelp!
  16. Use Positive Language
  17. 70%
  18. James P.
  19. Sampling
  20. Tenacity
  21. 10X
  22. Follow-up
  23. Simple and to the point
  24. Jessica L.