BodyLanguageUsePositiveLanguageMarketingAlmosttwice asmanyLessThan78%Yelp!70%Follow-upCompassionJessicaL.ThanktheCustomerSimpleand tothe pointKnowledgeof companyandproductsRolePlaying10XHurriedSamplingHeartandSoulJamesP.TenacityFriendlyStrategizeandPrioritizePatienceBodyLanguageUsePositiveLanguageMarketingAlmosttwice asmanyLessThan78%Yelp!70%Follow-upCompassionJessicaL.ThanktheCustomerSimpleand tothe pointKnowledgeof companyandproductsRolePlaying10XHurriedSamplingHeartandSoulJamesP.TenacityFriendlyStrategizeandPrioritizePatience

Customer Service Assessment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Body Language
  2. Use Positive Language
  3. Marketing
  4. Almost twice as many
  5. Less Than
  6. 78%
  7. Yelp!
  8. 70%
  9. Follow-up
  10. Compassion
  11. Jessica L.
  12. Thank the Customer
  13. Simple and to the point
  14. Knowledge of company and products
  15. Role Playing
  16. 10X
  17. Hurried
  18. Sampling
  19. Heart and Soul
  20. James P.
  21. Tenacity
  22. Friendly
  23. Strategize and Prioritize
  24. Patience