Closed 3 at-risk CRM callsas “studentretained” and“yes”Got 5students toreturn froman LOASend yourVcitalink to your 5oldestcontactsCompleted 3registrationcalls in onedayHit a dailytalk timeof 2 hoursHit all ofyourmetrics forthe weekGot “notattempted”rate downto 0%Participate ina Group orPersonalBlitz sessionHit 5vCitas in1 dayImproved“contactrate”percentageby 3%Got 1 studentto return froman LOA thatwas longerthan 1 yearMake 15dialsbeforelunch!Get 5students toallow textmessagesHighlight afellow SSA’sthree bestqualities inTeamsContact 3studentsin onehourGet astudenttestimonial!Add a newstrategy tothe SSAStrategyToolkitPull Joe'sHourly ContactReport andpost your besttime in TeamsShare yourfavouriteinspirationalmeme toTeamsShare oneprofessionaldevelopmentresource toTeamsMake 7 dialsin the lasthour of yourworkdayAsk 5 openendedquestions in aCSEngagementCallHit 100weeklydials!Had a 20-minuteconversationwith astudentClosed 3 at-risk CRM callsas “studentretained” and“yes”Got 5students toreturn froman LOASend yourVcitalink to your 5oldestcontactsCompleted 3registrationcalls in onedayHit a dailytalk timeof 2 hoursHit all ofyourmetrics forthe weekGot “notattempted”rate downto 0%Participate ina Group orPersonalBlitz sessionHit 5vCitas in1 dayImproved“contactrate”percentageby 3%Got 1 studentto return froman LOA thatwas longerthan 1 yearMake 15dialsbeforelunch!Get 5students toallow textmessagesHighlight afellow SSA’sthree bestqualities inTeamsContact 3studentsin onehourGet astudenttestimonial!Add a newstrategy tothe SSAStrategyToolkitPull Joe'sHourly ContactReport andpost your besttime in TeamsShare yourfavouriteinspirationalmeme toTeamsShare oneprofessionaldevelopmentresource toTeamsMake 7 dialsin the lasthour of yourworkdayAsk 5 openendedquestions in aCSEngagementCallHit 100weeklydials!Had a 20-minuteconversationwith astudent

Student Success BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed 3 at-risk CRM calls as “student retained” and “yes”
  2. Got 5 students to return from an LOA
  3. Send your Vcita link to your 5 oldest contacts
  4. Completed 3 registration calls in one day
  5. Hit a daily talk time of 2 hours
  6. Hit all of your metrics for the week
  7. Got “not attempted” rate down to 0%
  8. Participate in a Group or Personal Blitz session
  9. Hit 5 vCitas in 1 day
  10. Improved “contact rate” percentage by 3%
  11. Got 1 student to return from an LOA that was longer than 1 year
  12. Make 15 dials before lunch!
  13. Get 5 students to allow text messages
  14. Highlight a fellow SSA’s three best qualities in Teams
  15. Contact 3 students in one hour
  16. Get a student testimonial!
  17. Add a new strategy to the SSA Strategy Toolkit
  18. Pull Joe's Hourly Contact Report and post your best time in Teams
  19. Share your favourite inspirational meme to Teams
  20. Share one professional development resource to Teams
  21. Make 7 dials in the last hour of your workday
  22. Ask 5 open ended questions in a CS Engagement Call
  23. Hit 100 weekly dials!
  24. Had a 20-minute conversation with a student