Ticket is in "future test" status "Have a great day!" "Please" Officesuite escalation Escalation request on a closed ticket Escalation for a DIE Provide a status update Email with EO copied "Thank you" Adam Katz on phone or email chain It's Tom Spallone calling! Onboard a customer to the portal "It's a medical facility" Pending dispatch "You're Welcome" CA does not use escalation process I spy a JIRA ARA Customer adds an internal distro Open a new ticket Redlist "Is there anything else I can help you with? Ticket more than 5 hours in the red Ticket open on the wrong location Ticket is in "future test" status "Have a great day!" "Please" Officesuite escalation Escalation request on a closed ticket Escalation for a DIE Provide a status update Email with EO copied "Thank you" Adam Katz on phone or email chain It's Tom Spallone calling! Onboard a customer to the portal "It's a medical facility" Pending dispatch "You're Welcome" CA does not use escalation process I spy a JIRA ARA Customer adds an internal distro Open a new ticket Redlist "Is there anything else I can help you with? Ticket more than 5 hours in the red Ticket open on the wrong location
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ticket is in "future test" status
"Have a great day!"
"Please"
Officesuite escalation
Escalation request on a closed ticket
Escalation for a DIE
Provide a status update
Email with EO copied
"Thank you"
Adam Katz on phone or email chain
It's Tom Spallone calling!
Onboard a customer to the portal
"It's a medical facility"
Pending dispatch
"You're Welcome"
CA does not use escalation process
I spy a JIRA
ARA
Customer adds an internal distro
Open a new ticket
Redlist
"Is there anything else I can help you with?
Ticket more than 5 hours in the red
Ticket open on the wrong location