Client QAjust says"Ok" or"Correct"Client QAsays "We'llget furtherclarification."Client QAsays "InFocus."Client QAgives differentanswer to apreviousdecision.Client QAsays "We'llneed tofollow up onthat."Client QAsays"Thanks forwaiting."Client QAsays"Control thataccordingly."Alorica QAsays "Doesmy teamhave anyquestions?"Client QAsays"Case bycase."Client QAhas dead airlonger than10 seconds.Client QAsays "Pleaseflagaccordingly."Client QAsays "Do youhave a videoexample?"AloricaQA says"MyTeam"Client QAsays "Canyou see myscreen?"Client QAsays "Wewouldagree."Client QAsays "Onemomentplease, whilewe discuss."Client QAsays "Caseaggregate."Alorica QAsays "Wejust wantedclarification."Client QAsays "Canyou repeatyourquestion?"Client QAsays "Anyquestionsso far?"Client QAsays "Thiswould beapproved."Client QAmentions"the LATeam"Client QAsays"Context"or "Intent"Alorica QAsays "Wewanted todoublecheck."Client QAjust says"Ok" or"Correct"Client QAsays "We'llget furtherclarification."Client QAsays "InFocus."Client QAgives differentanswer to apreviousdecision.Client QAsays "We'llneed tofollow up onthat."Client QAsays"Thanks forwaiting."Client QAsays"Control thataccordingly."Alorica QAsays "Doesmy teamhave anyquestions?"Client QAsays"Case bycase."Client QAhas dead airlonger than10 seconds.Client QAsays "Pleaseflagaccordingly."Client QAsays "Do youhave a videoexample?"AloricaQA says"MyTeam"Client QAsays "Canyou see myscreen?"Client QAsays "Wewouldagree."Client QAsays "Onemomentplease, whilewe discuss."Client QAsays "Caseaggregate."Alorica QAsays "Wejust wantedclarification."Client QAsays "Canyou repeatyourquestion?"Client QAsays "Anyquestionsso far?"Client QAsays "Thiswould beapproved."Client QAmentions"the LATeam"Client QAsays"Context"or "Intent"Alorica QAsays "Wewanted todoublecheck."

Client QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Client QA just says "Ok" or "Correct"
  2. Client QA says "We'll get further clarification."
  3. Client QA says "In Focus."
  4. Client QA gives different answer to a previous decision.
  5. Client QA says "We'll need to follow up on that."
  6. Client QA says "Thanks for waiting."
  7. Client QA says "Control that accordingly."
  8. Alorica QA says "Does my team have any questions?"
  9. Client QA says "Case by case."
  10. Client QA has dead air longer than 10 seconds.
  11. Client QA says "Please flag accordingly."
  12. Client QA says "Do you have a video example?"
  13. Alorica QA says "My Team"
  14. Client QA says "Can you see my screen?"
  15. Client QA says "We would agree."
  16. Client QA says "One moment please, while we discuss."
  17. Client QA says "Case aggregate."
  18. Alorica QA says "We just wanted clarification."
  19. Client QA says "Can you repeat your question?"
  20. Client QA says "Any questions so far?"
  21. Client QA says "This would be approved."
  22. Client QA mentions "the LA Team"
  23. Client QA says "Context" or "Intent"
  24. Alorica QA says "We wanted to double check."