Client QAsays"Thanks forwaiting."Alorica QAsays "Doesmy teamhave anyquestions?"Client QAsays "Wewouldagree."Client QAsays "Canyou repeatyourquestion?"Client QAsays "We'llneed tofollow up onthat."Client QAsays "Anyquestionsso far?"Client QAsays"Control thataccordingly."Client QAsays "Do youhave a videoexample?"Client QAsays "InFocus."Client QAsays "Onemomentplease, whilewe discuss."Client QAsays "Thiswould beapproved."Client QAsays "Canyou see myscreen?"AloricaQA says"MyTeam"Client QAjust says"Ok" or"Correct"Client QAsays "Pleaseflagaccordingly."Client QAmentions"the LATeam"Alorica QAsays "Wewanted todoublecheck."Client QAsays"Context"or "Intent"Alorica QAsays "Wejust wantedclarification."Client QAsays"Case bycase."Client QAsays "Caseaggregate."Client QAsays "We'llget furtherclarification."Client QAgives differentanswer to apreviousdecision.Client QAhas dead airlonger than10 seconds.Client QAsays"Thanks forwaiting."Alorica QAsays "Doesmy teamhave anyquestions?"Client QAsays "Wewouldagree."Client QAsays "Canyou repeatyourquestion?"Client QAsays "We'llneed tofollow up onthat."Client QAsays "Anyquestionsso far?"Client QAsays"Control thataccordingly."Client QAsays "Do youhave a videoexample?"Client QAsays "InFocus."Client QAsays "Onemomentplease, whilewe discuss."Client QAsays "Thiswould beapproved."Client QAsays "Canyou see myscreen?"AloricaQA says"MyTeam"Client QAjust says"Ok" or"Correct"Client QAsays "Pleaseflagaccordingly."Client QAmentions"the LATeam"Alorica QAsays "Wewanted todoublecheck."Client QAsays"Context"or "Intent"Alorica QAsays "Wejust wantedclarification."Client QAsays"Case bycase."Client QAsays "Caseaggregate."Client QAsays "We'llget furtherclarification."Client QAgives differentanswer to apreviousdecision.Client QAhas dead airlonger than10 seconds.

Client QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client QA says "Thanks for waiting."
  2. Alorica QA says "Does my team have any questions?"
  3. Client QA says "We would agree."
  4. Client QA says "Can you repeat your question?"
  5. Client QA says "We'll need to follow up on that."
  6. Client QA says "Any questions so far?"
  7. Client QA says "Control that accordingly."
  8. Client QA says "Do you have a video example?"
  9. Client QA says "In Focus."
  10. Client QA says "One moment please, while we discuss."
  11. Client QA says "This would be approved."
  12. Client QA says "Can you see my screen?"
  13. Alorica QA says "My Team"
  14. Client QA just says "Ok" or "Correct"
  15. Client QA says "Please flag accordingly."
  16. Client QA mentions "the LA Team"
  17. Alorica QA says "We wanted to double check."
  18. Client QA says "Context" or "Intent"
  19. Alorica QA says "We just wanted clarification."
  20. Client QA says "Case by case."
  21. Client QA says "Case aggregate."
  22. Client QA says "We'll get further clarification."
  23. Client QA gives different answer to a previous decision.
  24. Client QA has dead air longer than 10 seconds.