Client QAgives differentanswer to apreviousdecision.Client QAsays "Caseaggregate."Client QAsays "Canyou see myscreen?"Client QAsays "Canyou repeatyourquestion?"Client QAsays "InFocus."Client QAsays "Wewouldagree."Client QAsays "Thiswould beapproved."Client QAsays"Thanks forwaiting."Client QAmentions"the LATeam"Client QAsays"Context"or "Intent"Client QAsays "Pleaseflagaccordingly."Client QAsays"Case bycase."Client QAsays"Control thataccordingly."Client QAsays "We'llneed tofollow up onthat."Alorica QAsays "Wejust wantedclarification."Client QAhas dead airlonger than10 seconds.Alorica QAsays "Doesmy teamhave anyquestions?"Alorica QAsays "Wewanted todoublecheck."Client QAsays "Onemomentplease, whilewe discuss."AloricaQA says"MyTeam"Client QAsays "Anyquestionsso far?"Client QAsays "We'llget furtherclarification."Client QAsays "Do youhave a videoexample?"Client QAjust says"Ok" or"Correct"Client QAgives differentanswer to apreviousdecision.Client QAsays "Caseaggregate."Client QAsays "Canyou see myscreen?"Client QAsays "Canyou repeatyourquestion?"Client QAsays "InFocus."Client QAsays "Wewouldagree."Client QAsays "Thiswould beapproved."Client QAsays"Thanks forwaiting."Client QAmentions"the LATeam"Client QAsays"Context"or "Intent"Client QAsays "Pleaseflagaccordingly."Client QAsays"Case bycase."Client QAsays"Control thataccordingly."Client QAsays "We'llneed tofollow up onthat."Alorica QAsays "Wejust wantedclarification."Client QAhas dead airlonger than10 seconds.Alorica QAsays "Doesmy teamhave anyquestions?"Alorica QAsays "Wewanted todoublecheck."Client QAsays "Onemomentplease, whilewe discuss."AloricaQA says"MyTeam"Client QAsays "Anyquestionsso far?"Client QAsays "We'llget furtherclarification."Client QAsays "Do youhave a videoexample?"Client QAjust says"Ok" or"Correct"

Client QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client QA gives different answer to a previous decision.
  2. Client QA says "Case aggregate."
  3. Client QA says "Can you see my screen?"
  4. Client QA says "Can you repeat your question?"
  5. Client QA says "In Focus."
  6. Client QA says "We would agree."
  7. Client QA says "This would be approved."
  8. Client QA says "Thanks for waiting."
  9. Client QA mentions "the LA Team"
  10. Client QA says "Context" or "Intent"
  11. Client QA says "Please flag accordingly."
  12. Client QA says "Case by case."
  13. Client QA says "Control that accordingly."
  14. Client QA says "We'll need to follow up on that."
  15. Alorica QA says "We just wanted clarification."
  16. Client QA has dead air longer than 10 seconds.
  17. Alorica QA says "Does my team have any questions?"
  18. Alorica QA says "We wanted to double check."
  19. Client QA says "One moment please, while we discuss."
  20. Alorica QA says "My Team"
  21. Client QA says "Any questions so far?"
  22. Client QA says "We'll get further clarification."
  23. Client QA says "Do you have a video example?"
  24. Client QA just says "Ok" or "Correct"