Client QAsays "Thiswould beapproved."Client QAsays "Canyou repeatyourquestion?"Client QAgives differentanswer to apreviousdecision.AloricaQA says"MyTeam"Client QAsays"Thanks forwaiting."Client QAsays "Do youhave a videoexample?"Client QAsays "We'llget furtherclarification."Client QAsays "Onemomentplease, whilewe discuss."Alorica QAsays "Wewanted todoublecheck."Alorica QAsays "Wejust wantedclarification."Client QAjust says"Ok" or"Correct"Client QAsays "Caseaggregate."Client QAsays "Wewouldagree."Client QAsays"Control thataccordingly."Client QAsays "Pleaseflagaccordingly."Client QAsays "Canyou see myscreen?"Client QAsays "We'llneed tofollow up onthat."Client QAsays "Anyquestionsso far?"Client QAsays"Context"or "Intent"Alorica QAsays "Doesmy teamhave anyquestions?"Client QAsays "InFocus."Client QAmentions"the LATeam"Client QAhas dead airlonger than10 seconds.Client QAsays"Case bycase."Client QAsays "Thiswould beapproved."Client QAsays "Canyou repeatyourquestion?"Client QAgives differentanswer to apreviousdecision.AloricaQA says"MyTeam"Client QAsays"Thanks forwaiting."Client QAsays "Do youhave a videoexample?"Client QAsays "We'llget furtherclarification."Client QAsays "Onemomentplease, whilewe discuss."Alorica QAsays "Wewanted todoublecheck."Alorica QAsays "Wejust wantedclarification."Client QAjust says"Ok" or"Correct"Client QAsays "Caseaggregate."Client QAsays "Wewouldagree."Client QAsays"Control thataccordingly."Client QAsays "Pleaseflagaccordingly."Client QAsays "Canyou see myscreen?"Client QAsays "We'llneed tofollow up onthat."Client QAsays "Anyquestionsso far?"Client QAsays"Context"or "Intent"Alorica QAsays "Doesmy teamhave anyquestions?"Client QAsays "InFocus."Client QAmentions"the LATeam"Client QAhas dead airlonger than10 seconds.Client QAsays"Case bycase."

Client QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client QA says "This would be approved."
  2. Client QA says "Can you repeat your question?"
  3. Client QA gives different answer to a previous decision.
  4. Alorica QA says "My Team"
  5. Client QA says "Thanks for waiting."
  6. Client QA says "Do you have a video example?"
  7. Client QA says "We'll get further clarification."
  8. Client QA says "One moment please, while we discuss."
  9. Alorica QA says "We wanted to double check."
  10. Alorica QA says "We just wanted clarification."
  11. Client QA just says "Ok" or "Correct"
  12. Client QA says "Case aggregate."
  13. Client QA says "We would agree."
  14. Client QA says "Control that accordingly."
  15. Client QA says "Please flag accordingly."
  16. Client QA says "Can you see my screen?"
  17. Client QA says "We'll need to follow up on that."
  18. Client QA says "Any questions so far?"
  19. Client QA says "Context" or "Intent"
  20. Alorica QA says "Does my team have any questions?"
  21. Client QA says "In Focus."
  22. Client QA mentions "the LA Team"
  23. Client QA has dead air longer than 10 seconds.
  24. Client QA says "Case by case."