Client QAsays"Case bycase."Client QAmentions"the LATeam"Client QAsays "Canyou repeatyourquestion?"Client QAsays "InFocus."Client QAjust says"Ok" or"Correct"AloricaQA says"MyTeam"Client QAsays "Pleaseflagaccordingly."Client QAsays "We'llget furtherclarification."Client QAsays"Control thataccordingly."Client QAsays "Anyquestionsso far?"Client QAsays "We'llneed tofollow up onthat."Alorica QAsays "Wejust wantedclarification."Alorica QAsays "Doesmy teamhave anyquestions?"Client QAsays "Canyou see myscreen?"Client QAsays"Thanks forwaiting."Client QAsays "Thiswould beapproved."Client QAgives differentanswer to apreviousdecision.Client QAhas dead airlonger than10 seconds.Client QAsays "Wewouldagree."Alorica QAsays "Wewanted todoublecheck."Client QAsays"Context"or "Intent"Client QAsays "Onemomentplease, whilewe discuss."Client QAsays "Do youhave a videoexample?"Client QAsays "Caseaggregate."Client QAsays"Case bycase."Client QAmentions"the LATeam"Client QAsays "Canyou repeatyourquestion?"Client QAsays "InFocus."Client QAjust says"Ok" or"Correct"AloricaQA says"MyTeam"Client QAsays "Pleaseflagaccordingly."Client QAsays "We'llget furtherclarification."Client QAsays"Control thataccordingly."Client QAsays "Anyquestionsso far?"Client QAsays "We'llneed tofollow up onthat."Alorica QAsays "Wejust wantedclarification."Alorica QAsays "Doesmy teamhave anyquestions?"Client QAsays "Canyou see myscreen?"Client QAsays"Thanks forwaiting."Client QAsays "Thiswould beapproved."Client QAgives differentanswer to apreviousdecision.Client QAhas dead airlonger than10 seconds.Client QAsays "Wewouldagree."Alorica QAsays "Wewanted todoublecheck."Client QAsays"Context"or "Intent"Client QAsays "Onemomentplease, whilewe discuss."Client QAsays "Do youhave a videoexample?"Client QAsays "Caseaggregate."

Client QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client QA says "Case by case."
  2. Client QA mentions "the LA Team"
  3. Client QA says "Can you repeat your question?"
  4. Client QA says "In Focus."
  5. Client QA just says "Ok" or "Correct"
  6. Alorica QA says "My Team"
  7. Client QA says "Please flag accordingly."
  8. Client QA says "We'll get further clarification."
  9. Client QA says "Control that accordingly."
  10. Client QA says "Any questions so far?"
  11. Client QA says "We'll need to follow up on that."
  12. Alorica QA says "We just wanted clarification."
  13. Alorica QA says "Does my team have any questions?"
  14. Client QA says "Can you see my screen?"
  15. Client QA says "Thanks for waiting."
  16. Client QA says "This would be approved."
  17. Client QA gives different answer to a previous decision.
  18. Client QA has dead air longer than 10 seconds.
  19. Client QA says "We would agree."
  20. Alorica QA says "We wanted to double check."
  21. Client QA says "Context" or "Intent"
  22. Client QA says "One moment please, while we discuss."
  23. Client QA says "Do you have a video example?"
  24. Client QA says "Case aggregate."