Counter theresponse"I'm justlooking"Helpcustomerto find anitemCorrectlydescribeproductfitsAverageabove a3.25 UPTDemonstratein-depthproductknowledgeExplain thebenefits ofjoining theHilfiger ClubAdd-onat thecashwrapExceedCDCgoals by15%Consistentlyadvertisesurvey linkPositivelyrespond tonot havingan itemAdd-onin theFRFollow upwith acustomerin the FRAdvertiseupcomingsales tocustomerUtilizeobservationsin order tosuggest itemsto customerMakesmall talkwith acustomerGreet acustomerBuild anoutfit for acustomerAsk anopen-endedquestionExplainproductbenefitsPass outhandoutcoupons witheverytransactionGreetwith apromoAverageabove a$52.00DPTCommit tosolving andsuccessfullysolve aproblemConsistentlyreach CDCgoalsCounter theresponse"I'm justlooking"Helpcustomerto find anitemCorrectlydescribeproductfitsAverageabove a3.25 UPTDemonstratein-depthproductknowledgeExplain thebenefits ofjoining theHilfiger ClubAdd-onat thecashwrapExceedCDCgoals by15%Consistentlyadvertisesurvey linkPositivelyrespond tonot havingan itemAdd-onin theFRFollow upwith acustomerin the FRAdvertiseupcomingsales tocustomerUtilizeobservationsin order tosuggest itemsto customerMakesmall talkwith acustomerGreet acustomerBuild anoutfit for acustomerAsk anopen-endedquestionExplainproductbenefitsPass outhandoutcoupons witheverytransactionGreetwith apromoAverageabove a$52.00DPTCommit tosolving andsuccessfullysolve aproblemConsistentlyreach CDCgoals

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Counter the response "I'm just looking"
  2. Help customer to find an item
  3. Correctly describe product fits
  4. Average above a 3.25 UPT
  5. Demonstrate in-depth product knowledge
  6. Explain the benefits of joining the Hilfiger Club
  7. Add-on at the cashwrap
  8. Exceed CDC goals by 15%
  9. Consistently advertise survey link
  10. Positively respond to not having an item
  11. Add-on in the FR
  12. Follow up with a customer in the FR
  13. Advertise upcoming sales to customer
  14. Utilize observations in order to suggest items to customer
  15. Make small talk with a customer
  16. Greet a customer
  17. Build an outfit for a customer
  18. Ask an open-ended question
  19. Explain product benefits
  20. Pass out handout coupons with every transaction
  21. Greet with a promo
  22. Average above a $52.00 DPT
  23. Commit to solving and successfully solve a problem
  24. Consistently reach CDC goals