Add-onin theFRUtilizeobservationsin order tosuggest itemsto customerConsistentlyreach CDCgoalsCorrectlydescribeproductfitsConsistentlyadvertisesurvey linkFollow upwith acustomerin the FRGreet acustomerCommit tosolving andsuccessfullysolve aproblemHelpcustomerto find anitemGreetwith apromoPass outhandoutcoupons witheverytransactionAverageabove a3.25 UPTAsk anopen-endedquestionAverageabove a$52.00DPTDemonstratein-depthproductknowledgeExplainproductbenefitsExplain thebenefits ofjoining theHilfiger ClubAdd-onat thecashwrapBuild anoutfit for acustomerCounter theresponse"I'm justlooking"Makesmall talkwith acustomerPositivelyrespond tonot havingan itemExceedCDCgoals by15%Advertiseupcomingsales tocustomerAdd-onin theFRUtilizeobservationsin order tosuggest itemsto customerConsistentlyreach CDCgoalsCorrectlydescribeproductfitsConsistentlyadvertisesurvey linkFollow upwith acustomerin the FRGreet acustomerCommit tosolving andsuccessfullysolve aproblemHelpcustomerto find anitemGreetwith apromoPass outhandoutcoupons witheverytransactionAverageabove a3.25 UPTAsk anopen-endedquestionAverageabove a$52.00DPTDemonstratein-depthproductknowledgeExplainproductbenefitsExplain thebenefits ofjoining theHilfiger ClubAdd-onat thecashwrapBuild anoutfit for acustomerCounter theresponse"I'm justlooking"Makesmall talkwith acustomerPositivelyrespond tonot havingan itemExceedCDCgoals by15%Advertiseupcomingsales tocustomer

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add-on in the FR
  2. Utilize observations in order to suggest items to customer
  3. Consistently reach CDC goals
  4. Correctly describe product fits
  5. Consistently advertise survey link
  6. Follow up with a customer in the FR
  7. Greet a customer
  8. Commit to solving and successfully solve a problem
  9. Help customer to find an item
  10. Greet with a promo
  11. Pass out handout coupons with every transaction
  12. Average above a 3.25 UPT
  13. Ask an open-ended question
  14. Average above a $52.00 DPT
  15. Demonstrate in-depth product knowledge
  16. Explain product benefits
  17. Explain the benefits of joining the Hilfiger Club
  18. Add-on at the cashwrap
  19. Build an outfit for a customer
  20. Counter the response "I'm just looking"
  21. Make small talk with a customer
  22. Positively respond to not having an item
  23. Exceed CDC goals by 15%
  24. Advertise upcoming sales to customer