Explain thebenefits ofjoining theHilfiger ClubAverageabove a3.25 UPTExceedCDCgoals by15%Build anoutfit for acustomerCounter theresponse"I'm justlooking"Consistentlyadvertisesurvey linkMakesmall talkwith acustomerPass outhandoutcoupons witheverytransactionPositivelyrespond tonot havingan itemUtilizeobservationsin order tosuggest itemsto customerExplainproductbenefitsCommit tosolving andsuccessfullysolve aproblemConsistentlyreach CDCgoalsAdvertiseupcomingsales tocustomerDemonstratein-depthproductknowledgeAsk anopen-endedquestionAdd-onat thecashwrapGreet acustomerFollow upwith acustomerin the FRAdd-onin theFRHelpcustomerto find anitemAverageabove a$52.00DPTCorrectlydescribeproductfitsGreetwith apromoExplain thebenefits ofjoining theHilfiger ClubAverageabove a3.25 UPTExceedCDCgoals by15%Build anoutfit for acustomerCounter theresponse"I'm justlooking"Consistentlyadvertisesurvey linkMakesmall talkwith acustomerPass outhandoutcoupons witheverytransactionPositivelyrespond tonot havingan itemUtilizeobservationsin order tosuggest itemsto customerExplainproductbenefitsCommit tosolving andsuccessfullysolve aproblemConsistentlyreach CDCgoalsAdvertiseupcomingsales tocustomerDemonstratein-depthproductknowledgeAsk anopen-endedquestionAdd-onat thecashwrapGreet acustomerFollow upwith acustomerin the FRAdd-onin theFRHelpcustomerto find anitemAverageabove a$52.00DPTCorrectlydescribeproductfitsGreetwith apromo

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain the benefits of joining the Hilfiger Club
  2. Average above a 3.25 UPT
  3. Exceed CDC goals by 15%
  4. Build an outfit for a customer
  5. Counter the response "I'm just looking"
  6. Consistently advertise survey link
  7. Make small talk with a customer
  8. Pass out handout coupons with every transaction
  9. Positively respond to not having an item
  10. Utilize observations in order to suggest items to customer
  11. Explain product benefits
  12. Commit to solving and successfully solve a problem
  13. Consistently reach CDC goals
  14. Advertise upcoming sales to customer
  15. Demonstrate in-depth product knowledge
  16. Ask an open-ended question
  17. Add-on at the cashwrap
  18. Greet a customer
  19. Follow up with a customer in the FR
  20. Add-on in the FR
  21. Help customer to find an item
  22. Average above a $52.00 DPT
  23. Correctly describe product fits
  24. Greet with a promo