Averageabove a3.25 UPTAdvertiseupcomingsales tocustomerUtilizeobservationsin order tosuggest itemsto customerCommit tosolving andsuccessfullysolve aproblemBuild anoutfit for acustomerHelpcustomerto find anitemFollow upwith acustomerin the FRConsistentlyadvertisesurvey linkCorrectlydescribeproductfitsAsk anopen-endedquestionAdd-onin theFRDemonstratein-depthproductknowledgeMakesmall talkwith acustomerAverageabove a$52.00DPTExceedCDCgoals by15%Counter theresponse"I'm justlooking"Consistentlyreach CDCgoalsAdd-onat thecashwrapPass outhandoutcoupons witheverytransactionGreetwith apromoGreet acustomerPositivelyrespond tonot havingan itemExplainproductbenefitsExplain thebenefits ofjoining theHilfiger ClubAverageabove a3.25 UPTAdvertiseupcomingsales tocustomerUtilizeobservationsin order tosuggest itemsto customerCommit tosolving andsuccessfullysolve aproblemBuild anoutfit for acustomerHelpcustomerto find anitemFollow upwith acustomerin the FRConsistentlyadvertisesurvey linkCorrectlydescribeproductfitsAsk anopen-endedquestionAdd-onin theFRDemonstratein-depthproductknowledgeMakesmall talkwith acustomerAverageabove a$52.00DPTExceedCDCgoals by15%Counter theresponse"I'm justlooking"Consistentlyreach CDCgoalsAdd-onat thecashwrapPass outhandoutcoupons witheverytransactionGreetwith apromoGreet acustomerPositivelyrespond tonot havingan itemExplainproductbenefitsExplain thebenefits ofjoining theHilfiger Club

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average above a 3.25 UPT
  2. Advertise upcoming sales to customer
  3. Utilize observations in order to suggest items to customer
  4. Commit to solving and successfully solve a problem
  5. Build an outfit for a customer
  6. Help customer to find an item
  7. Follow up with a customer in the FR
  8. Consistently advertise survey link
  9. Correctly describe product fits
  10. Ask an open-ended question
  11. Add-on in the FR
  12. Demonstrate in-depth product knowledge
  13. Make small talk with a customer
  14. Average above a $52.00 DPT
  15. Exceed CDC goals by 15%
  16. Counter the response "I'm just looking"
  17. Consistently reach CDC goals
  18. Add-on at the cashwrap
  19. Pass out handout coupons with every transaction
  20. Greet with a promo
  21. Greet a customer
  22. Positively respond to not having an item
  23. Explain product benefits
  24. Explain the benefits of joining the Hilfiger Club