ExceedCDCgoals by15%Pass outhandoutcoupons witheverytransactionPositivelyrespond tonot havingan itemDemonstratein-depthproductknowledgeConsistentlyadvertisesurvey linkHelpcustomerto find anitemAdvertiseupcomingsales tocustomerAsk anopen-endedquestionGreetwith apromoCounter theresponse"I'm justlooking"Explain thebenefits ofjoining theHilfiger ClubUtilizeobservationsin order tosuggest itemsto customerConsistentlyreach CDCgoalsBuild anoutfit for acustomerAverageabove a3.25 UPTCommit tosolving andsuccessfullysolve aproblemFollow upwith acustomerin the FRExplainproductbenefitsGreet acustomerMakesmall talkwith acustomerAdd-onat thecashwrapAverageabove a$52.00DPTAdd-onin theFRCorrectlydescribeproductfitsExceedCDCgoals by15%Pass outhandoutcoupons witheverytransactionPositivelyrespond tonot havingan itemDemonstratein-depthproductknowledgeConsistentlyadvertisesurvey linkHelpcustomerto find anitemAdvertiseupcomingsales tocustomerAsk anopen-endedquestionGreetwith apromoCounter theresponse"I'm justlooking"Explain thebenefits ofjoining theHilfiger ClubUtilizeobservationsin order tosuggest itemsto customerConsistentlyreach CDCgoalsBuild anoutfit for acustomerAverageabove a3.25 UPTCommit tosolving andsuccessfullysolve aproblemFollow upwith acustomerin the FRExplainproductbenefitsGreet acustomerMakesmall talkwith acustomerAdd-onat thecashwrapAverageabove a$52.00DPTAdd-onin theFRCorrectlydescribeproductfits

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exceed CDC goals by 15%
  2. Pass out handout coupons with every transaction
  3. Positively respond to not having an item
  4. Demonstrate in-depth product knowledge
  5. Consistently advertise survey link
  6. Help customer to find an item
  7. Advertise upcoming sales to customer
  8. Ask an open-ended question
  9. Greet with a promo
  10. Counter the response "I'm just looking"
  11. Explain the benefits of joining the Hilfiger Club
  12. Utilize observations in order to suggest items to customer
  13. Consistently reach CDC goals
  14. Build an outfit for a customer
  15. Average above a 3.25 UPT
  16. Commit to solving and successfully solve a problem
  17. Follow up with a customer in the FR
  18. Explain product benefits
  19. Greet a customer
  20. Make small talk with a customer
  21. Add-on at the cashwrap
  22. Average above a $52.00 DPT
  23. Add-on in the FR
  24. Correctly describe product fits