Build anoutfit for acustomerAdvertiseupcomingsales tocustomerFollow upwith acustomerin the FRCorrectlydescribeproductfitsExplain thebenefits ofjoining theHilfiger ClubGreet acustomerUtilizeobservationsin order tosuggest itemsto customerExplainproductbenefitsCommit tosolving andsuccessfullysolve aproblemAdd-onin theFRAverageabove a$52.00DPTAdd-onat thecashwrapExceedCDCgoals by15%Averageabove a3.25 UPTConsistentlyadvertisesurvey linkMakesmall talkwith acustomerHelpcustomerto find anitemGreetwith apromoPass outhandoutcoupons witheverytransactionPositivelyrespond tonot havingan itemAsk anopen-endedquestionDemonstratein-depthproductknowledgeCounter theresponse"I'm justlooking"Consistentlyreach CDCgoalsBuild anoutfit for acustomerAdvertiseupcomingsales tocustomerFollow upwith acustomerin the FRCorrectlydescribeproductfitsExplain thebenefits ofjoining theHilfiger ClubGreet acustomerUtilizeobservationsin order tosuggest itemsto customerExplainproductbenefitsCommit tosolving andsuccessfullysolve aproblemAdd-onin theFRAverageabove a$52.00DPTAdd-onat thecashwrapExceedCDCgoals by15%Averageabove a3.25 UPTConsistentlyadvertisesurvey linkMakesmall talkwith acustomerHelpcustomerto find anitemGreetwith apromoPass outhandoutcoupons witheverytransactionPositivelyrespond tonot havingan itemAsk anopen-endedquestionDemonstratein-depthproductknowledgeCounter theresponse"I'm justlooking"Consistentlyreach CDCgoals

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Build an outfit for a customer
  2. Advertise upcoming sales to customer
  3. Follow up with a customer in the FR
  4. Correctly describe product fits
  5. Explain the benefits of joining the Hilfiger Club
  6. Greet a customer
  7. Utilize observations in order to suggest items to customer
  8. Explain product benefits
  9. Commit to solving and successfully solve a problem
  10. Add-on in the FR
  11. Average above a $52.00 DPT
  12. Add-on at the cashwrap
  13. Exceed CDC goals by 15%
  14. Average above a 3.25 UPT
  15. Consistently advertise survey link
  16. Make small talk with a customer
  17. Help customer to find an item
  18. Greet with a promo
  19. Pass out handout coupons with every transaction
  20. Positively respond to not having an item
  21. Ask an open-ended question
  22. Demonstrate in-depth product knowledge
  23. Counter the response "I'm just looking"
  24. Consistently reach CDC goals