Explain thebenefits ofjoining theHilfiger ClubExplainproductbenefitsConsistentlyreach CDCgoalsCorrectlydescribeproductfitsAsk anopen-endedquestionUtilizeobservationsin order tosuggest itemsto customerAdvertiseupcomingsales tocustomerAdd-onat thecashwrapCommit tosolving andsuccessfullysolve aproblemFollow upwith acustomerin the FRHelpcustomerto find anitemDemonstratein-depthproductknowledgeAverageabove a$52.00DPTAverageabove a3.25 UPTGreetwith apromoCounter theresponse"I'm justlooking"Add-onin theFRPositivelyrespond tonot havingan itemConsistentlyadvertisesurvey linkGreet acustomerPass outhandoutcoupons witheverytransactionExceedCDCgoals by15%Makesmall talkwith acustomerBuild anoutfit for acustomerExplain thebenefits ofjoining theHilfiger ClubExplainproductbenefitsConsistentlyreach CDCgoalsCorrectlydescribeproductfitsAsk anopen-endedquestionUtilizeobservationsin order tosuggest itemsto customerAdvertiseupcomingsales tocustomerAdd-onat thecashwrapCommit tosolving andsuccessfullysolve aproblemFollow upwith acustomerin the FRHelpcustomerto find anitemDemonstratein-depthproductknowledgeAverageabove a$52.00DPTAverageabove a3.25 UPTGreetwith apromoCounter theresponse"I'm justlooking"Add-onin theFRPositivelyrespond tonot havingan itemConsistentlyadvertisesurvey linkGreet acustomerPass outhandoutcoupons witheverytransactionExceedCDCgoals by15%Makesmall talkwith acustomerBuild anoutfit for acustomer

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain the benefits of joining the Hilfiger Club
  2. Explain product benefits
  3. Consistently reach CDC goals
  4. Correctly describe product fits
  5. Ask an open-ended question
  6. Utilize observations in order to suggest items to customer
  7. Advertise upcoming sales to customer
  8. Add-on at the cashwrap
  9. Commit to solving and successfully solve a problem
  10. Follow up with a customer in the FR
  11. Help customer to find an item
  12. Demonstrate in-depth product knowledge
  13. Average above a $52.00 DPT
  14. Average above a 3.25 UPT
  15. Greet with a promo
  16. Counter the response "I'm just looking"
  17. Add-on in the FR
  18. Positively respond to not having an item
  19. Consistently advertise survey link
  20. Greet a customer
  21. Pass out handout coupons with every transaction
  22. Exceed CDC goals by 15%
  23. Make small talk with a customer
  24. Build an outfit for a customer