Build anoutfit for acustomerConsistentlyreach CDCgoalsGreet acustomerExplain thebenefits ofjoining theHilfiger ClubExplainproductbenefitsAverageabove a$52.00DPTAsk anopen-endedquestionAdd-onat thecashwrapPass outhandoutcoupons witheverytransactionCommit tosolving andsuccessfullysolve aproblemExceedCDCgoals by15%Greetwith apromoAdd-onin theFRHelpcustomerto find anitemPositivelyrespond tonot havingan itemDemonstratein-depthproductknowledgeUtilizeobservationsin order tosuggest itemsto customerAverageabove a3.25 UPTFollow upwith acustomerin the FRCounter theresponse"I'm justlooking"Advertiseupcomingsales tocustomerCorrectlydescribeproductfitsConsistentlyadvertisesurvey linkMakesmall talkwith acustomerBuild anoutfit for acustomerConsistentlyreach CDCgoalsGreet acustomerExplain thebenefits ofjoining theHilfiger ClubExplainproductbenefitsAverageabove a$52.00DPTAsk anopen-endedquestionAdd-onat thecashwrapPass outhandoutcoupons witheverytransactionCommit tosolving andsuccessfullysolve aproblemExceedCDCgoals by15%Greetwith apromoAdd-onin theFRHelpcustomerto find anitemPositivelyrespond tonot havingan itemDemonstratein-depthproductknowledgeUtilizeobservationsin order tosuggest itemsto customerAverageabove a3.25 UPTFollow upwith acustomerin the FRCounter theresponse"I'm justlooking"Advertiseupcomingsales tocustomerCorrectlydescribeproductfitsConsistentlyadvertisesurvey linkMakesmall talkwith acustomer

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Build an outfit for a customer
  2. Consistently reach CDC goals
  3. Greet a customer
  4. Explain the benefits of joining the Hilfiger Club
  5. Explain product benefits
  6. Average above a $52.00 DPT
  7. Ask an open-ended question
  8. Add-on at the cashwrap
  9. Pass out handout coupons with every transaction
  10. Commit to solving and successfully solve a problem
  11. Exceed CDC goals by 15%
  12. Greet with a promo
  13. Add-on in the FR
  14. Help customer to find an item
  15. Positively respond to not having an item
  16. Demonstrate in-depth product knowledge
  17. Utilize observations in order to suggest items to customer
  18. Average above a 3.25 UPT
  19. Follow up with a customer in the FR
  20. Counter the response "I'm just looking"
  21. Advertise upcoming sales to customer
  22. Correctly describe product fits
  23. Consistently advertise survey link
  24. Make small talk with a customer