Consistentlyadvertisesurvey linkUtilizeobservationsin order tosuggest itemsto customerGreetwith apromoBuild anoutfit for acustomerGreet acustomerCorrectlydescribeproductfitsExplainproductbenefitsAverageabove a3.25 UPTPositivelyrespond tonot havingan itemMakesmall talkwith acustomerConsistentlyreach CDCgoalsAdd-onat thecashwrapAsk anopen-endedquestionAverageabove a$52.00DPTAdd-onin theFRPass outhandoutcoupons witheverytransactionCounter theresponse"I'm justlooking"Follow upwith acustomerin the FRCommit tosolving andsuccessfullysolve aproblemExceedCDCgoals by15%Demonstratein-depthproductknowledgeAdvertiseupcomingsales tocustomerExplain thebenefits ofjoining theHilfiger ClubHelpcustomerto find anitemConsistentlyadvertisesurvey linkUtilizeobservationsin order tosuggest itemsto customerGreetwith apromoBuild anoutfit for acustomerGreet acustomerCorrectlydescribeproductfitsExplainproductbenefitsAverageabove a3.25 UPTPositivelyrespond tonot havingan itemMakesmall talkwith acustomerConsistentlyreach CDCgoalsAdd-onat thecashwrapAsk anopen-endedquestionAverageabove a$52.00DPTAdd-onin theFRPass outhandoutcoupons witheverytransactionCounter theresponse"I'm justlooking"Follow upwith acustomerin the FRCommit tosolving andsuccessfullysolve aproblemExceedCDCgoals by15%Demonstratein-depthproductknowledgeAdvertiseupcomingsales tocustomerExplain thebenefits ofjoining theHilfiger ClubHelpcustomerto find anitem

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Consistently advertise survey link
  2. Utilize observations in order to suggest items to customer
  3. Greet with a promo
  4. Build an outfit for a customer
  5. Greet a customer
  6. Correctly describe product fits
  7. Explain product benefits
  8. Average above a 3.25 UPT
  9. Positively respond to not having an item
  10. Make small talk with a customer
  11. Consistently reach CDC goals
  12. Add-on at the cashwrap
  13. Ask an open-ended question
  14. Average above a $52.00 DPT
  15. Add-on in the FR
  16. Pass out handout coupons with every transaction
  17. Counter the response "I'm just looking"
  18. Follow up with a customer in the FR
  19. Commit to solving and successfully solve a problem
  20. Exceed CDC goals by 15%
  21. Demonstrate in-depth product knowledge
  22. Advertise upcoming sales to customer
  23. Explain the benefits of joining the Hilfiger Club
  24. Help customer to find an item