Averageabove a3.25 UPTConsistentlyreach CDCgoalsGreet acustomerExceedCDCgoals by15%Build anoutfit for acustomerPositivelyrespond tonot havingan itemPass outhandoutcoupons witheverytransactionDemonstratein-depthproductknowledgeExplain thebenefits ofjoining theHilfiger ClubAsk anopen-endedquestionAdvertiseupcomingsales tocustomerCommit tosolving andsuccessfullysolve aproblemConsistentlyadvertisesurvey linkGreetwith apromoMakesmall talkwith acustomerCorrectlydescribeproductfitsAverageabove a$52.00DPTCounter theresponse"I'm justlooking"Follow upwith acustomerin the FRHelpcustomerto find anitemAdd-onin theFRExplainproductbenefitsAdd-onat thecashwrapUtilizeobservationsin order tosuggest itemsto customerAverageabove a3.25 UPTConsistentlyreach CDCgoalsGreet acustomerExceedCDCgoals by15%Build anoutfit for acustomerPositivelyrespond tonot havingan itemPass outhandoutcoupons witheverytransactionDemonstratein-depthproductknowledgeExplain thebenefits ofjoining theHilfiger ClubAsk anopen-endedquestionAdvertiseupcomingsales tocustomerCommit tosolving andsuccessfullysolve aproblemConsistentlyadvertisesurvey linkGreetwith apromoMakesmall talkwith acustomerCorrectlydescribeproductfitsAverageabove a$52.00DPTCounter theresponse"I'm justlooking"Follow upwith acustomerin the FRHelpcustomerto find anitemAdd-onin theFRExplainproductbenefitsAdd-onat thecashwrapUtilizeobservationsin order tosuggest itemsto customer

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average above a 3.25 UPT
  2. Consistently reach CDC goals
  3. Greet a customer
  4. Exceed CDC goals by 15%
  5. Build an outfit for a customer
  6. Positively respond to not having an item
  7. Pass out handout coupons with every transaction
  8. Demonstrate in-depth product knowledge
  9. Explain the benefits of joining the Hilfiger Club
  10. Ask an open-ended question
  11. Advertise upcoming sales to customer
  12. Commit to solving and successfully solve a problem
  13. Consistently advertise survey link
  14. Greet with a promo
  15. Make small talk with a customer
  16. Correctly describe product fits
  17. Average above a $52.00 DPT
  18. Counter the response "I'm just looking"
  19. Follow up with a customer in the FR
  20. Help customer to find an item
  21. Add-on in the FR
  22. Explain product benefits
  23. Add-on at the cashwrap
  24. Utilize observations in order to suggest items to customer