Makesmall talkwith acustomerAverageabove a$52.00DPTAverageabove a3.25 UPTCommit tosolving andsuccessfullysolve aproblemGreetwith apromoExceedCDCgoals by15%Advertiseupcomingsales tocustomerGreet acustomerExplain thebenefits ofjoining theHilfiger ClubPass outhandoutcoupons witheverytransactionConsistentlyadvertisesurvey linkConsistentlyreach CDCgoalsDemonstratein-depthproductknowledgeAdd-onin theFRFollow upwith acustomerin the FRCorrectlydescribeproductfitsPositivelyrespond tonot havingan itemBuild anoutfit for acustomerExplainproductbenefitsAsk anopen-endedquestionUtilizeobservationsin order tosuggest itemsto customerCounter theresponse"I'm justlooking"Helpcustomerto find anitemAdd-onat thecashwrapMakesmall talkwith acustomerAverageabove a$52.00DPTAverageabove a3.25 UPTCommit tosolving andsuccessfullysolve aproblemGreetwith apromoExceedCDCgoals by15%Advertiseupcomingsales tocustomerGreet acustomerExplain thebenefits ofjoining theHilfiger ClubPass outhandoutcoupons witheverytransactionConsistentlyadvertisesurvey linkConsistentlyreach CDCgoalsDemonstratein-depthproductknowledgeAdd-onin theFRFollow upwith acustomerin the FRCorrectlydescribeproductfitsPositivelyrespond tonot havingan itemBuild anoutfit for acustomerExplainproductbenefitsAsk anopen-endedquestionUtilizeobservationsin order tosuggest itemsto customerCounter theresponse"I'm justlooking"Helpcustomerto find anitemAdd-onat thecashwrap

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make small talk with a customer
  2. Average above a $52.00 DPT
  3. Average above a 3.25 UPT
  4. Commit to solving and successfully solve a problem
  5. Greet with a promo
  6. Exceed CDC goals by 15%
  7. Advertise upcoming sales to customer
  8. Greet a customer
  9. Explain the benefits of joining the Hilfiger Club
  10. Pass out handout coupons with every transaction
  11. Consistently advertise survey link
  12. Consistently reach CDC goals
  13. Demonstrate in-depth product knowledge
  14. Add-on in the FR
  15. Follow up with a customer in the FR
  16. Correctly describe product fits
  17. Positively respond to not having an item
  18. Build an outfit for a customer
  19. Explain product benefits
  20. Ask an open-ended question
  21. Utilize observations in order to suggest items to customer
  22. Counter the response "I'm just looking"
  23. Help customer to find an item
  24. Add-on at the cashwrap