Positivelyrespond tonot havingan itemAsk anopen-endedquestionBuild anoutfit for acustomerGreet acustomerHelpcustomerto find anitemExplain thebenefits ofjoining theHilfiger ClubCommit tosolving andsuccessfullysolve aproblemAdd-onat thecashwrapAverageabove a3.25 UPTMakesmall talkwith acustomerCounter theresponse"I'm justlooking"Follow upwith acustomerin the FRAverageabove a$52.00DPTCorrectlydescribeproductfitsConsistentlyadvertisesurvey linkExceedCDCgoals by15%Add-onin theFRExplainproductbenefitsGreetwith apromoConsistentlyreach CDCgoalsUtilizeobservationsin order tosuggest itemsto customerAdvertiseupcomingsales tocustomerPass outhandoutcoupons witheverytransactionDemonstratein-depthproductknowledgePositivelyrespond tonot havingan itemAsk anopen-endedquestionBuild anoutfit for acustomerGreet acustomerHelpcustomerto find anitemExplain thebenefits ofjoining theHilfiger ClubCommit tosolving andsuccessfullysolve aproblemAdd-onat thecashwrapAverageabove a3.25 UPTMakesmall talkwith acustomerCounter theresponse"I'm justlooking"Follow upwith acustomerin the FRAverageabove a$52.00DPTCorrectlydescribeproductfitsConsistentlyadvertisesurvey linkExceedCDCgoals by15%Add-onin theFRExplainproductbenefitsGreetwith apromoConsistentlyreach CDCgoalsUtilizeobservationsin order tosuggest itemsto customerAdvertiseupcomingsales tocustomerPass outhandoutcoupons witheverytransactionDemonstratein-depthproductknowledge

GREAT Customer Service! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positively respond to not having an item
  2. Ask an open-ended question
  3. Build an outfit for a customer
  4. Greet a customer
  5. Help customer to find an item
  6. Explain the benefits of joining the Hilfiger Club
  7. Commit to solving and successfully solve a problem
  8. Add-on at the cashwrap
  9. Average above a 3.25 UPT
  10. Make small talk with a customer
  11. Counter the response "I'm just looking"
  12. Follow up with a customer in the FR
  13. Average above a $52.00 DPT
  14. Correctly describe product fits
  15. Consistently advertise survey link
  16. Exceed CDC goals by 15%
  17. Add-on in the FR
  18. Explain product benefits
  19. Greet with a promo
  20. Consistently reach CDC goals
  21. Utilize observations in order to suggest items to customer
  22. Advertise upcoming sales to customer
  23. Pass out handout coupons with every transaction
  24. Demonstrate in-depth product knowledge