Customer sent you a screenshot Customer is in a different country than you Syncing Question Add a Love Tag for a team mate (if the user was replying and saying thanks) Use a Typinator Snippet Spam Email Payment Settings Question Integration Question (Not video conferencing) Customer has the same name as a Team Member Zoom/Google Meet Include a Screenshot in your reply Customer asks for Joint Calendars Lash Extension Business Do a happy dance between tickets Emergency Tag Customer requests Phone Support Question about Subscriptions or Packages Compliment a user on their CSP or Website Hydrate - take a drink Dh Get a SMILE User finds Karl in the wrong KB doc Customer's Name is the same as yours Send a ticket to Challenging with a Note Tell a customer No/Acuity not a great fit Powerhouse Player User User spells Acuity wrong Change Scheduling Wording Question Link the user to the KB New User (Started account within the last week) Locations Question Use a Saved Reply Fluff a User (if applicable) Read your email aloud before sending Answer a teammate's question (Slack or in Zoom) Wrong Number (Client of a user) Emerging Entrepreneur User Scheduling Page Options Question Say something awesome about yourself out loud Growing Business User Time Zone/ DST Question Customer sent you a screenshot Customer is in a different country than you Syncing Question Add a Love Tag for a team mate (if the user was replying and saying thanks) Use a Typinator Snippet Spam Email Payment Settings Question Integration Question (Not video conferencing) Customer has the same name as a Team Member Zoom/Google Meet Include a Screenshot in your reply Customer asks for Joint Calendars Lash Extension Business Do a happy dance between tickets Emergency Tag Customer requests Phone Support Question about Subscriptions or Packages Compliment a user on their CSP or Website Hydrate - take a drink Dh Get a SMILE User finds Karl in the wrong KB doc Customer's Name is the same as yours Send a ticket to Challenging with a Note Tell a customer No/Acuity not a great fit Powerhouse Player User User spells Acuity wrong Change Scheduling Wording Question Link the user to the KB New User (Started account within the last week) Locations Question Use a Saved Reply Fluff a User (if applicable) Read your email aloud before sending Answer a teammate's question (Slack or in Zoom) Wrong Number (Client of a user) Emerging Entrepreneur User Scheduling Page Options Question Say something awesome about yourself out loud Growing Business User Time Zone/ DST Question
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer sent you a screenshot
Customer is in a different country than you
Syncing Question
Add a Love Tag for a team mate (if the user was replying and saying thanks)
Use a Typinator Snippet
Spam Email
Payment Settings Question
Integration Question
(Not video conferencing)
Customer has the same name as a Team Member
Zoom/Google Meet
Include a Screenshot in your reply
Customer asks for Joint Calendars
Lash Extension Business
Do a happy dance between tickets
Emergency Tag
Customer requests Phone Support
Question about Subscriptions or Packages
Compliment a user on their CSP or Website
Dh
Hydrate - take a drink
Get a SMILE
User finds Karl in the wrong KB doc
Customer's Name is the same as yours
Send a ticket to Challenging with a Note
Tell a customer No/Acuity not a great fit
Powerhouse Player User
User spells Acuity wrong
Change Scheduling Wording Question
Link the user to the KB
New User (Started account within the last week)
Locations Question
Use a Saved Reply
Fluff a User (if applicable)
Read your email aloud before sending
Answer a teammate's question (Slack or in Zoom)
Wrong Number (Client of a user)
Emerging Entrepreneur User
Scheduling Page Options Question
Say something awesome about yourself out loud
Growing Business User
Time Zone/ DST Question