Userincludestheir phonenumber inthe ticketUsernot inbrazeAuthmethodis AppleUse aNoompateticphraseinstead of"I'm sorry"User has notreceivedtheir DNAresultsUserrefers toNoom asZoomHelp aFFWD usercancel andsign up for atrialUser asks to useNoom on theircomputer/online(no smartphone)Turn anupset userinto ahappy oneUser claimsthey did notauthorize achargeAnswer aconvertedchat ticketHelp auser findtheiraccountAssignto SPtechUser asksfor referralcredit/aboutreferralUserasks fordiscountHelp auserswitchplansUsesideconvoSend a mealand/orworkoutguide to auserResolve aPasswordresetticketHelp a usergetreassignedto a newGS/GroupUserthreatensto involveauthoritiesUserrefers toNoom asBoomUser notreceivingpasswordreset linkGet a shoutout in#thegoodtickethighlightslack channel!Userincludestheir phonenumber inthe ticketUsernot inbrazeAuthmethodis AppleUse aNoompateticphraseinstead of"I'm sorry"User has notreceivedtheir DNAresultsUserrefers toNoom asZoomHelp aFFWD usercancel andsign up for atrialUser asks to useNoom on theircomputer/online(no smartphone)Turn anupset userinto ahappy oneUser claimsthey did notauthorize achargeAnswer aconvertedchat ticketHelp auser findtheiraccountAssignto SPtechUser asksfor referralcredit/aboutreferralUserasks fordiscountHelp auserswitchplansUsesideconvoSend a mealand/orworkoutguide to auserResolve aPasswordresetticketHelp a usergetreassignedto a newGS/GroupUserthreatensto involveauthoritiesUserrefers toNoom asBoomUser notreceivingpasswordreset linkGet a shoutout in#thegoodtickethighlightslack channel!

Noom Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
O
4
G
5
I
6
G
7
O
8
O
9
N
10
G
11
G
12
B
13
G
14
B
15
N
16
B
17
I
18
O
19
I
20
N
21
B
22
N
23
I
24
I
  1. O-User includes their phone number in the ticket
  2. B-User not in braze
  3. O-Auth method is Apple
  4. G-Use a Noompatetic phrase instead of "I'm sorry"
  5. I-User has not received their DNA results
  6. G-User refers to Noom as Zoom
  7. O-Help a FFWD user cancel and sign up for a trial
  8. O-User asks to use Noom on their computer/online (no smartphone)
  9. N-Turn an upset user into a happy one
  10. G-User claims they did not authorize a charge
  11. G-Answer a converted chat ticket
  12. B-Help a user find their account
  13. G-Assign to SP tech
  14. B-User asks for referral credit/about referral
  15. N-User asks for discount
  16. B-Help a user switch plans
  17. I-Use side convo
  18. O-Send a meal and/or workout guide to a user
  19. I-Resolve a Password reset ticket
  20. N-Help a user get reassigned to a new GS/Group
  21. B-User threatens to involve authorities
  22. N-User refers to Noom as Boom
  23. I-User not receiving password reset link
  24. I-Get a shoutout in #thegoodtickethighlight slack channel!