User claimsthey did notauthorize achargeAuthmethodis AppleAnswer aconvertedchat ticketHelp auser findtheiraccountTurn anupset userinto ahappy oneUsesideconvoAssignto SPtechUserasks fordiscountHelp aFFWD usercancel andsign up for atrialUserrefers toNoom asBoomUser has notreceivedtheir DNAresultsSend a mealand/orworkoutguide to auserResolve aPasswordresetticketUserrefers toNoom asZoomHelp auserswitchplansUser asks to useNoom on theircomputer/online(no smartphone)Help a usergetreassignedto a newGS/GroupGet a shoutout in#thegoodtickethighlightslack channel!User asksfor referralcredit/aboutreferralUse aNoompateticphraseinstead of"I'm sorry"Usernot inbrazeUserincludestheir phonenumber inthe ticketUserthreatensto involveauthoritiesUser notreceivingpasswordreset linkUser claimsthey did notauthorize achargeAuthmethodis AppleAnswer aconvertedchat ticketHelp auser findtheiraccountTurn anupset userinto ahappy oneUsesideconvoAssignto SPtechUserasks fordiscountHelp aFFWD usercancel andsign up for atrialUserrefers toNoom asBoomUser has notreceivedtheir DNAresultsSend a mealand/orworkoutguide to auserResolve aPasswordresetticketUserrefers toNoom asZoomHelp auserswitchplansUser asks to useNoom on theircomputer/online(no smartphone)Help a usergetreassignedto a newGS/GroupGet a shoutout in#thegoodtickethighlightslack channel!User asksfor referralcredit/aboutreferralUse aNoompateticphraseinstead of"I'm sorry"Usernot inbrazeUserincludestheir phonenumber inthe ticketUserthreatensto involveauthoritiesUser notreceivingpasswordreset link

Noom Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
B
5
N
6
I
7
G
8
N
9
O
10
N
11
I
12
O
13
I
14
G
15
B
16
O
17
N
18
I
19
B
20
G
21
B
22
O
23
B
24
I
  1. G-User claims they did not authorize a charge
  2. O-Auth method is Apple
  3. G-Answer a converted chat ticket
  4. B-Help a user find their account
  5. N-Turn an upset user into a happy one
  6. I-Use side convo
  7. G-Assign to SP tech
  8. N-User asks for discount
  9. O-Help a FFWD user cancel and sign up for a trial
  10. N-User refers to Noom as Boom
  11. I-User has not received their DNA results
  12. O-Send a meal and/or workout guide to a user
  13. I-Resolve a Password reset ticket
  14. G-User refers to Noom as Zoom
  15. B-Help a user switch plans
  16. O-User asks to use Noom on their computer/online (no smartphone)
  17. N-Help a user get reassigned to a new GS/Group
  18. I-Get a shoutout in #thegoodtickethighlight slack channel!
  19. B-User asks for referral credit/about referral
  20. G-Use a Noompatetic phrase instead of "I'm sorry"
  21. B-User not in braze
  22. O-User includes their phone number in the ticket
  23. B-User threatens to involve authorities
  24. I-User not receiving password reset link