Someone actually having a concern, complaint, or comment “Hi. Can you hear me?” “We’ll have to play it by ear” Someone not paying attention when they’re called A request for feedback or questions is met with complete silence A call lasting less than 45 minutes Someone laughing during a report Someone starting more than 30 seconds after being called People talking without muting themselves An interruption from the medical director “Would everyone go on mute?” Child/animal noises in the background “Sorry I’m late (with an excuse)” More than 7 people reporting from a single ACS “Can we take this offline?” A five- minute off-topic discussion Someone says they’ll talk later after the call “I’ll have to get back to you on that” Craig saying that everyone is doing a great job “Can you email that to me?” Loud echo/ feedback A call lasting more than 75 minutes 3+ “nothing to report” in a row “Is ____ on the call?” “You cut out there” “I’m sorry. I was on mute” Someone actually having a concern, complaint, or comment “Hi. Can you hear me?” “We’ll have to play it by ear” Someone not paying attention when they’re called A request for feedback or questions is met with complete silence A call lasting less than 45 minutes Someone laughing during a report Someone starting more than 30 seconds after being called People talking without muting themselves An interruption from the medical director “Would everyone go on mute?” Child/animal noises in the background “Sorry I’m late (with an excuse)” More than 7 people reporting from a single ACS “Can we take this offline?” A five- minute off-topic discussion Someone says they’ll talk later after the call “I’ll have to get back to you on that” Craig saying that everyone is doing a great job “Can you email that to me?” Loud echo/ feedback A call lasting more than 75 minutes 3+ “nothing to report” in a row “Is ____ on the call?” “You cut out there” “I’m sorry. I was on mute”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Someone actually having a concern, complaint, or comment
“Hi. Can you hear me?”
“We’ll have to play it by ear”
Someone not paying attention when they’re called
A request for feedback or questions is met with complete silence
A call lasting less than 45 minutes
Someone laughing during a report
Someone starting more than 30 seconds after being called
People talking without muting themselves
An interruption from the medical director
“Would everyone go on mute?”
Child/animal noises in the background
“Sorry I’m late (with an excuse)”
More than 7 people reporting from a single ACS
“Can we take this offline?”
A five-minute off-topic discussion
Someone says they’ll talk later after the call
“I’ll have to get back to you on that”
Craig saying that everyone is doing a great job
“Can you email that to me?”
Loud echo/ feedback
A call lasting more than 75 minutes
3+ “nothing to report” in a row
“Is ____ on the call?”
“You cut out there”
“I’m sorry. I was on mute”