“Can youemail thatto me?”Loudecho/feedbackSomeonesays they’lltalk laterafter the call“Is ____on thecall?”Aninterruptionfrom themedicaldirectorA five-minuteoff-topicdiscussionCraig sayingthateveryone isdoing a greatjobA calllasting lessthan 45minutesSomeonelaughingduring areportSomeonestarting morethan 30seconds afterbeing called“Can wetake thisoffline?”3+“nothingto report”in a rowSomeoneactually havinga concern,complaint, orcommentA request forfeedback orquestions ismet withcompletesilence“I’ll have toget back toyou onthat”A calllastingmore than75 minutes“Hi. Canyou hearme?”“Wouldeveryonego onmute?”“I’m sorry.I was onmute”“We’llhave toplay it byear”PeopletalkingwithoutmutingthemselvesMore than 7peoplereportingfrom a singleACSSomeonenot payingattentionwhen they’recalledChild/animalnoises in thebackground“Youcut outthere”“Sorry I’mlate (withanexcuse)”“Can youemail thatto me?”Loudecho/feedbackSomeonesays they’lltalk laterafter the call“Is ____on thecall?”Aninterruptionfrom themedicaldirectorA five-minuteoff-topicdiscussionCraig sayingthateveryone isdoing a greatjobA calllasting lessthan 45minutesSomeonelaughingduring areportSomeonestarting morethan 30seconds afterbeing called“Can wetake thisoffline?”3+“nothingto report”in a rowSomeoneactually havinga concern,complaint, orcommentA request forfeedback orquestions ismet withcompletesilence“I’ll have toget back toyou onthat”A calllastingmore than75 minutes“Hi. Canyou hearme?”“Wouldeveryonego onmute?”“I’m sorry.I was onmute”“We’llhave toplay it byear”PeopletalkingwithoutmutingthemselvesMore than 7peoplereportingfrom a singleACSSomeonenot payingattentionwhen they’recalledChild/animalnoises in thebackground“Youcut outthere”“Sorry I’mlate (withanexcuse)”

DOC Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can you email that to me?”
  2. Loud echo/ feedback
  3. Someone says they’ll talk later after the call
  4. “Is ____ on the call?”
  5. An interruption from the medical director
  6. A five-minute off-topic discussion
  7. Craig saying that everyone is doing a great job
  8. A call lasting less than 45 minutes
  9. Someone laughing during a report
  10. Someone starting more than 30 seconds after being called
  11. “Can we take this offline?”
  12. 3+ “nothing to report” in a row
  13. Someone actually having a concern, complaint, or comment
  14. A request for feedback or questions is met with complete silence
  15. “I’ll have to get back to you on that”
  16. A call lasting more than 75 minutes
  17. “Hi. Can you hear me?”
  18. “Would everyone go on mute?”
  19. “I’m sorry. I was on mute”
  20. “We’ll have to play it by ear”
  21. People talking without muting themselves
  22. More than 7 people reporting from a single ACS
  23. Someone not paying attention when they’re called
  24. Child/animal noises in the background
  25. “You cut out there”
  26. “Sorry I’m late (with an excuse)”