(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone actually having a concern, complaint, or comment
Someone says they’ll talk later after the call
An interruption from the medical director
“You cut out there”
“Can we take this offline?”
“Can you email that to me?”
Loud echo/ feedback
“I’ll have to get back to you on that”
A call lasting more than 75 minutes
People talking without muting themselves
“We’ll have to play it by ear”
More than 7 people reporting from a single ACS
“I’m sorry. I was on mute”
“Sorry I’m late (with an excuse)”
Someone starting more than 30 seconds after being called
“Hi. Can you hear me?”
Child/animal noises in the background
Craig saying that everyone is doing a great job
“Is ____ on the call?”
“Would everyone go on mute?”
A five-minute off-topic discussion
Someone not paying attention when they’re called
A call lasting less than 45 minutes
A request for feedback or questions is met with complete silence
