Someoneactually havinga concern,complaint, orcomment“Hi. Canyou hearme?”“We’llhave toplay it byear”Someonenot payingattentionwhen they’recalledA request forfeedback orquestions ismet withcompletesilenceA calllasting lessthan 45minutesSomeonelaughingduring areportSomeonestarting morethan 30seconds afterbeing calledPeopletalkingwithoutmutingthemselvesAninterruptionfrom themedicaldirector“Wouldeveryonego onmute?”Child/animalnoises in thebackground“Sorry I’mlate (withanexcuse)”More than 7peoplereportingfrom a singleACS“Can wetake thisoffline?”A five-minuteoff-topicdiscussionSomeonesays they’lltalk laterafter the call“I’ll have toget back toyou onthat”Craig sayingthateveryone isdoing a greatjob“Can youemail thatto me?”Loudecho/feedbackA calllastingmore than75 minutes3+“nothingto report”in a row“Is ____on thecall?”“Youcut outthere”“I’m sorry.I was onmute”Someoneactually havinga concern,complaint, orcomment“Hi. Canyou hearme?”“We’llhave toplay it byear”Someonenot payingattentionwhen they’recalledA request forfeedback orquestions ismet withcompletesilenceA calllasting lessthan 45minutesSomeonelaughingduring areportSomeonestarting morethan 30seconds afterbeing calledPeopletalkingwithoutmutingthemselvesAninterruptionfrom themedicaldirector“Wouldeveryonego onmute?”Child/animalnoises in thebackground“Sorry I’mlate (withanexcuse)”More than 7peoplereportingfrom a singleACS“Can wetake thisoffline?”A five-minuteoff-topicdiscussionSomeonesays they’lltalk laterafter the call“I’ll have toget back toyou onthat”Craig sayingthateveryone isdoing a greatjob“Can youemail thatto me?”Loudecho/feedbackA calllastingmore than75 minutes3+“nothingto report”in a row“Is ____on thecall?”“Youcut outthere”“I’m sorry.I was onmute”

DOC Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone actually having a concern, complaint, or comment
  2. “Hi. Can you hear me?”
  3. “We’ll have to play it by ear”
  4. Someone not paying attention when they’re called
  5. A request for feedback or questions is met with complete silence
  6. A call lasting less than 45 minutes
  7. Someone laughing during a report
  8. Someone starting more than 30 seconds after being called
  9. People talking without muting themselves
  10. An interruption from the medical director
  11. “Would everyone go on mute?”
  12. Child/animal noises in the background
  13. “Sorry I’m late (with an excuse)”
  14. More than 7 people reporting from a single ACS
  15. “Can we take this offline?”
  16. A five-minute off-topic discussion
  17. Someone says they’ll talk later after the call
  18. “I’ll have to get back to you on that”
  19. Craig saying that everyone is doing a great job
  20. “Can you email that to me?”
  21. Loud echo/ feedback
  22. A call lasting more than 75 minutes
  23. 3+ “nothing to report” in a row
  24. “Is ____ on the call?”
  25. “You cut out there”
  26. “I’m sorry. I was on mute”