Employee food is delivered Kita is actually working in back Patient arrives at 7:59pm Visitors insist on staying with patient Wait time is 2+ hours Pharmacy pick up parks in fire lane Patient calls with medication issue on pharmacy end Mask is worn improperly Patient attitude requires security Patient needs assistance to get to appointment SUPER Patient (Friendly, thankful patient, kind) Patient calls requesting results Patient requests COVID test without symptoms Patient in waiting in car leaves and returns NON-UC calls routed to UC Medical emergency is called Patient picks up letter Patient transportation needs to be called Annmarie or Amy is at GH location Patient refuses to be screened Patient refuses to walk to correct entrance Patient inaccurately lists symptoms Patient requests medication refill Entire family arrives with symptoms Patient arrives at UC with ED symptoms Employee food is delivered Kita is actually working in back Patient arrives at 7:59pm Visitors insist on staying with patient Wait time is 2+ hours Pharmacy pick up parks in fire lane Patient calls with medication issue on pharmacy end Mask is worn improperly Patient attitude requires security Patient needs assistance to get to appointment SUPER Patient (Friendly, thankful patient, kind) Patient calls requesting results Patient requests COVID test without symptoms Patient in waiting in car leaves and returns NON-UC calls routed to UC Medical emergency is called Patient picks up letter Patient transportation needs to be called Annmarie or Amy is at GH location Patient refuses to be screened Patient refuses to walk to correct entrance Patient inaccurately lists symptoms Patient requests medication refill Entire family arrives with symptoms Patient arrives at UC with ED symptoms
(Print)
Employee food is delivered
Kita is actually working in back
Patient arrives at 7:59pm
Visitors insist on staying with patient
Wait time is 2+ hours
Pharmacy pick up parks in fire lane
Patient calls with medication issue on pharmacy end
Mask is worn improperly
Patient attitude requires security
Patient needs assistance to get to appointment
SUPER Patient (Friendly, thankful patient, kind)
Patient calls requesting results
Patient requests COVID test without symptoms
Patient in waiting in car leaves and returns
NON-UC calls routed to UC
Medical emergency is called
Patient picks up letter
Patient transportation needs to be called
Annmarie or Amy is at GH location
Patient refuses to be screened
Patient refuses to walk to correct entrance
Patient inaccurately lists symptoms
Patient requests medication refill
Entire family arrives with symptoms
Patient arrives at UC with ED symptoms
