Facilitycalling infor multipleprecertsCaller didnot receivesecureemailCriticalincidentMemberrequestun-secureemailX-ferred fromCHC, youneed to X-ferback to CHCTransitionof CareAuthUse anon-SpanishinterpreterAdultcallingfor selfTransitionof CareAuthStep parentcalling infor a minorchildMultiplereferral listsent viaus mailTransitionof CareAuthReferrallist sentvia usmailCaller hassamename asyou.Parentcalling infor adultchildMultiplereferral listsent viaemailreferrallist sentvia faxAdult noton policycalling infor an adultMultipleEAP reg forthe samehouseholdUpdate anaddressfor EAPTransferthe CLCfor LegalConnect afacility toa CM forprecertConnectto WPOfor Childcareused aSpanishinterpreterFacilitycalling infor multipleprecertsCaller didnot receivesecureemailCriticalincidentMemberrequestun-secureemailX-ferred fromCHC, youneed to X-ferback to CHCTransitionof CareAuthUse anon-SpanishinterpreterAdultcallingfor selfTransitionof CareAuthStep parentcalling infor a minorchildMultiplereferral listsent viaus mailTransitionof CareAuthReferrallist sentvia usmailCaller hassamename asyou.Parentcalling infor adultchildMultiplereferral listsent viaemailreferrallist sentvia faxAdult noton policycalling infor an adultMultipleEAP reg forthe samehouseholdUpdate anaddressfor EAPTransferthe CLCfor LegalConnect afacility toa CM forprecertConnectto WPOfor Childcareused aSpanishinterpreter

CIGNA AH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Facility calling in for multiple precerts
  2. Caller did not receive secure email
  3. Critical incident
  4. Member request un-secure email
  5. X-ferred from CHC, you need to X-fer back to CHC
  6. Transition of Care Auth
  7. Use a non-Spanish interpreter
  8. Adult calling for self
  9. Transition of Care Auth
  10. Step parent calling in for a minor child
  11. Multiple referral list sent via us mail
  12. Transition of Care Auth
  13. Referral list sent via us mail
  14. Caller has same name as you.
  15. Parent calling in for adult child
  16. Multiple referral list sent via email
  17. referral list sent via fax
  18. Adult not on policy calling in for an adult
  19. Multiple EAP reg for the same household
  20. Update an address for EAP
  21. Transfer the CLC for Legal
  22. Connect a facility to a CM for precert
  23. Connect to WPO for Child care
  24. used a Spanish interpreter