I needeverythingtransferredto CVS.Patientcompletelybutchers amed namePatient arrivesto pick up E-RXafter justleaving office15 minutesago.,"Do youguys dothe covidtest?"Someonetries totransfer anew controlRx"Myinsurance isthe same aslast year",but it isn't."You don'ttake bluecross blueshield?""I needthe newshinglesshot"When askedwhen they wouldlike to picksomething ups,they respond,"now""I needa flushot"D.M. calls3+ timesin one dayI need myentire profiletransferredfrom CVSSystem sayswe are OOS,but we arenot.J.A.complainsaboutEliquis/drugpricingemployeecompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitPersondoesn'tknow theD.O.B.Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceCMNform,neededagain.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I've never hada deductiblebefore, butthey're onmedicare."What's adeductible?"I need myadderall orvyvanse orconcreterefilledInsurancecompany down,had to reboottheir system, callback in 1-4hours.Medicinesent to usrather thanLaurens, SCor store 9082Medicationwe need ison backorderor recalled.Patient needsnew PA onmedicinethey've beenonPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadI needsyringesPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.tricare reports nomedical/pharmacybenefits"This isWalgreens,not CVS."When areyou going tohave thenew covidvaccine?Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Newinsurance -->pharmacynotcontractedLost RX/ EarlyRefillI needeverythingtransferredto CVS.Patientcompletelybutchers amed namePatient arrivesto pick up E-RXafter justleaving office15 minutesago.,"Do youguys dothe covidtest?"Someonetries totransfer anew controlRx"Myinsurance isthe same aslast year",but it isn't."You don'ttake bluecross blueshield?""I needthe newshinglesshot"When askedwhen they wouldlike to picksomething ups,they respond,"now""I needa flushot"D.M. calls3+ timesin one dayI need myentire profiletransferredfrom CVSSystem sayswe are OOS,but we arenot.J.A.complainsaboutEliquis/drugpricingemployeecompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitPersondoesn'tknow theD.O.B.Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceCMNform,neededagain.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I've never hada deductiblebefore, butthey're onmedicare."What's adeductible?"I need myadderall orvyvanse orconcreterefilledInsurancecompany down,had to reboottheir system, callback in 1-4hours.Medicinesent to usrather thanLaurens, SCor store 9082Medicationwe need ison backorderor recalled.Patient needsnew PA onmedicinethey've beenonPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadI needsyringesPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.tricare reports nomedical/pharmacybenefits"This isWalgreens,not CVS."When areyou going tohave thenew covidvaccine?Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Newinsurance -->pharmacynotcontractedLost RX/ EarlyRefill

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I need everything transferred to CVS.
  2. Patient completely butchers a med name
  3. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  4. "Do you guys do the covid test?"
  5. Someone tries to transfer a new control Rx
  6. "My insurance is the same as last year", but it isn't.
  7. "You don't take blue cross blue shield?"
  8. "I need the new shingles shot"
  9. When asked when they would like to pick something ups, they respond, "now"
  10. "I need a flu shot"
  11. D.M. calls 3+ times in one day
  12. I need my entire profile transferred from CVS
  13. System says we are OOS, but we are not.
  14. J.A. complains about Eliquis/drug pricing
  15. employee completely butchers a med name
  16. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  17. Person doesn't know the D.O.B.
  18. Doctor tells patient their Rx is ready and/or the cost on their insurance
  19. CMN form, needed again.
  20. Is my Rx ready? We have nothing. They said they would send it hours ago.
  21. I've never had a deductible before, but they're on medicare.
  22. "What's a deductible?"
  23. I need my adderall or vyvanse or concrete refilled
  24. Insurance company down, had to reboot their system, call back in 1-4 hours.
  25. Medicine sent to us rather than Laurens, SC or store 9082
  26. Medication we need is on backorder or recalled.
  27. Patient needs new PA on medicine they've been on
  28. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  29. Patient asks for 3+ items in drive thru without calling ahead
  30. I need syringes
  31. Patient gives us the wrong name, only supply their legal name when further prompted.
  32. tricare reports no medical/pharmacy benefits
  33. "This is Walgreens, not CVS."
  34. When are you going to have the new covid vaccine?
  35. Provider refuses refills, patient hasn't been seen in over 1 year.
  36. New insurance --> pharmacy not contracted
  37. Lost RX / Early Refill