Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Someonetries totransfer anew controlRxMedicinesent to usrather thanLaurens, SCor store 9082"This isWalgreens,not CVS."employeecompletelybutchers amed nameJ.A.complainsaboutEliquis/drugpricingWhen askedwhen they wouldlike to picksomething ups,they respond,"now""Do youguys dothe covidtest?"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Persondoesn'tknow theD.O.B."I needthe newshinglesshot"Patient asksfor 3+ itemsin drive thruwithoutcalling aheadI need myadderall orvyvanse orconcreterefilledDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceD.M. calls3+ timesin one dayPatient needsnew PA onmedicinethey've beenonNewinsurance -->pharmacynotcontractedIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I needsyringesMedicationwe need ison backorderor recalled.Lost RX/ EarlyRefill"What's adeductible?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.CMNform,neededagain."Myinsurance isthe same aslast year",but it isn't.tricare reports nomedical/pharmacybenefitsWhen areyou going tohave thenew covidvaccine?"I needa flushot"I need myentire profiletransferredfrom CVSSystem sayswe are OOS,but we arenot.I've never hada deductiblebefore, butthey're onmedicare.I needeverythingtransferredto CVS.Patientcompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingit"You don'ttake bluecross blueshield?"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Someonetries totransfer anew controlRxMedicinesent to usrather thanLaurens, SCor store 9082"This isWalgreens,not CVS."employeecompletelybutchers amed nameJ.A.complainsaboutEliquis/drugpricingWhen askedwhen they wouldlike to picksomething ups,they respond,"now""Do youguys dothe covidtest?"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Persondoesn'tknow theD.O.B."I needthe newshinglesshot"Patient asksfor 3+ itemsin drive thruwithoutcalling aheadI need myadderall orvyvanse orconcreterefilledDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceD.M. calls3+ timesin one dayPatient needsnew PA onmedicinethey've beenonNewinsurance -->pharmacynotcontractedIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I needsyringesMedicationwe need ison backorderor recalled.Lost RX/ EarlyRefill"What's adeductible?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.CMNform,neededagain."Myinsurance isthe same aslast year",but it isn't.tricare reports nomedical/pharmacybenefitsWhen areyou going tohave thenew covidvaccine?"I needa flushot"I need myentire profiletransferredfrom CVSSystem sayswe are OOS,but we arenot.I've never hada deductiblebefore, butthey're onmedicare.I needeverythingtransferredto CVS.Patientcompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingit"You don'ttake bluecross blueshield?"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  2. Someone tries to transfer a new control Rx
  3. Medicine sent to us rather than Laurens, SC or store 9082
  4. "This is Walgreens, not CVS."
  5. employee completely butchers a med name
  6. J.A. complains about Eliquis/drug pricing
  7. When asked when they would like to pick something ups, they respond, "now"
  8. "Do you guys do the covid test?"
  9. Provider refuses refills, patient hasn't been seen in over 1 year.
  10. Person doesn't know the D.O.B.
  11. "I need the new shingles shot"
  12. Patient asks for 3+ items in drive thru without calling ahead
  13. I need my adderall or vyvanse or concrete refilled
  14. Doctor tells patient their Rx is ready and/or the cost on their insurance
  15. D.M. calls 3+ times in one day
  16. Patient needs new PA on medicine they've been on
  17. New insurance --> pharmacy not contracted
  18. Is my Rx ready? We have nothing. They said they would send it hours ago.
  19. I need syringes
  20. Medication we need is on backorder or recalled.
  21. Lost RX / Early Refill
  22. "What's a deductible?"
  23. Insurance company down, had to reboot their system, call back in 1-4 hours.
  24. CMN form, needed again.
  25. "My insurance is the same as last year", but it isn't.
  26. tricare reports no medical/pharmacy benefits
  27. When are you going to have the new covid vaccine?
  28. "I need a flu shot"
  29. I need my entire profile transferred from CVS
  30. System says we are OOS, but we are not.
  31. I've never had a deductible before, but they're on medicare.
  32. I need everything transferred to CVS.
  33. Patient completely butchers a med name
  34. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  35. "You don't take blue cross blue shield?"
  36. Patient gives us the wrong name, only supply their legal name when further prompted.
  37. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,