"What's adeductible?"I've never hada deductiblebefore, butthey're onmedicare.Insurancecompany down,had to reboottheir system, callback in 1-4hours.I need myentire profiletransferredfrom CVSWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.When areyou going tohave thenew covidvaccine?System sayswe are OOS,but we arenot.Patient needsnew PA onmedicinethey've beenonI needeverythingtransferredto CVS.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needsyringesPatient asksfor 3+ itemsin drive thruwithoutcalling ahead"Myinsurance isthe same aslast year",but it isn't."I needthe newshinglesshot"tricare reports nomedical/pharmacybenefitsemployeecompletelybutchers amed namePatientcompletelybutchers amed nameI need myadderall orvyvanse orconcreterefilledSomeonetries totransfer anew controlRxMedicinesent to usrather thanLaurens, SCor store 9082Lost RX/ EarlyRefillIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Persondoesn'tknow theD.O.B."This isWalgreens,not CVS."Medicationwe need ison backorderor recalled.Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceCMNform,neededagain.D.M. calls3+ timesin one dayJ.A.complainsaboutEliquis/drugpricingNewinsurance -->pharmacynotcontracted"Do youguys dothe covidtest?"Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingit"I needa flushot""You don'ttake bluecross blueshield?""What's adeductible?"I've never hada deductiblebefore, butthey're onmedicare.Insurancecompany down,had to reboottheir system, callback in 1-4hours.I need myentire profiletransferredfrom CVSWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.When areyou going tohave thenew covidvaccine?System sayswe are OOS,but we arenot.Patient needsnew PA onmedicinethey've beenonI needeverythingtransferredto CVS.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needsyringesPatient asksfor 3+ itemsin drive thruwithoutcalling ahead"Myinsurance isthe same aslast year",but it isn't."I needthe newshinglesshot"tricare reports nomedical/pharmacybenefitsemployeecompletelybutchers amed namePatientcompletelybutchers amed nameI need myadderall orvyvanse orconcreterefilledSomeonetries totransfer anew controlRxMedicinesent to usrather thanLaurens, SCor store 9082Lost RX/ EarlyRefillIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Persondoesn'tknow theD.O.B."This isWalgreens,not CVS."Medicationwe need ison backorderor recalled.Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceCMNform,neededagain.D.M. calls3+ timesin one dayJ.A.complainsaboutEliquis/drugpricingNewinsurance -->pharmacynotcontracted"Do youguys dothe covidtest?"Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingit"I needa flushot""You don'ttake bluecross blueshield?"

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
  1. "What's a deductible?"
  2. I've never had a deductible before, but they're on medicare.
  3. Insurance company down, had to reboot their system, call back in 1-4 hours.
  4. I need my entire profile transferred from CVS
  5. When asked when they would like to pick something ups, they respond, "now"
  6. Provider refuses refills, patient hasn't been seen in over 1 year.
  7. When are you going to have the new covid vaccine?
  8. System says we are OOS, but we are not.
  9. Patient needs new PA on medicine they've been on
  10. I need everything transferred to CVS.
  11. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  12. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  13. I need syringes
  14. Patient asks for 3+ items in drive thru without calling ahead
  15. "My insurance is the same as last year", but it isn't.
  16. "I need the new shingles shot"
  17. tricare reports no medical/pharmacy benefits
  18. employee completely butchers a med name
  19. Patient completely butchers a med name
  20. I need my adderall or vyvanse or concrete refilled
  21. Someone tries to transfer a new control Rx
  22. Medicine sent to us rather than Laurens, SC or store 9082
  23. Lost RX / Early Refill
  24. Is my Rx ready? We have nothing. They said they would send it hours ago.
  25. Patient gives us the wrong name, only supply their legal name when further prompted.
  26. Person doesn't know the D.O.B.
  27. "This is Walgreens, not CVS."
  28. Medication we need is on backorder or recalled.
  29. Doctor tells patient their Rx is ready and/or the cost on their insurance
  30. CMN form, needed again.
  31. D.M. calls 3+ times in one day
  32. J.A. complains about Eliquis/drug pricing
  33. New insurance --> pharmacy not contracted
  34. "Do you guys do the covid test?"
  35. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  36. "I need a flu shot"
  37. "You don't take blue cross blue shield?"