(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I've never had a deductible before, but they're on medicare.
When asked when they would like to pick something ups, they respond, "now"
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
CMN form, needed again.
employee completely butchers a med name
Insurance company down, had to reboot their system, call back in 1-4 hours.
"I need the new shingles shot"
D.M. calls 3+ times in one day
Medicine sent to us rather than Laurens, SC or store 9082
"Do you guys do the covid test?"
Patient needs new PA on medicine they've been on
System says we are OOS, but we are not.
I need everything transferred to CVS.
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
"This is Walgreens, not CVS."
"I need a flu shot"
Person doesn't know the D.O.B.
Someone tries to transfer a new control Rx
Medication we need is on backorder or recalled.
Doctor tells patient their Rx is ready and/or the cost on their insurance
J.A. complains about Eliquis/drug pricing
I need my adderall or vyvanse or concrete refilled
Patient asks for 3+ items in drive thru without calling ahead
"What's a deductible?"
Patient completely butchers a med name
I need syringes
Patient gives us the wrong name, only supply their legal name when further prompted.
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
New insurance --> pharmacy not contracted
"You don't take blue cross blue shield?"
I need my entire profile transferred from CVS
When are you going to have the new covid vaccine?
"My insurance is the same as last year", but it isn't.
Is my Rx ready? We have nothing. They said they would send it hours ago.
Provider refuses refills, patient hasn't been seen in over 1 year.
