Patient needsnew PA onmedicinethey've beenonJ.A.complainsaboutEliquis/drugpricingSomeonetries totransfer anew controlRxemployeecompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitNewinsurance -->pharmacynotcontractedPersondoesn'tknow theD.O.B.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.When askedwhen they wouldlike to picksomething ups,they respond,"now"Patient asksfor 3+ itemsin drive thruwithoutcalling aheadDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceLost RX/ EarlyRefill"Myinsurance isthe same aslast year",but it isn't.I needeverythingtransferredto CVS."You don'ttake bluecross blueshield?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I need myadderall orvyvanse orconcreterefilledtricare reports nomedical/pharmacybenefits"I needa flushot"I need myentire profiletransferredfrom CVSWhen areyou going tohave thenew covidvaccine?Medicationwe need ison backorderor recalled.Patientcompletelybutchers amed name"This isWalgreens,not CVS."I needsyringesPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,"I needthe newshinglesshot""Do youguys dothe covidtest?"CMNform,neededagain.Medicinesent to usrather thanLaurens, SCor store 9082I've never hada deductiblebefore, butthey're onmedicare.D.M. calls3+ timesin one day"What's adeductible?"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.System sayswe are OOS,but we arenot.Patient needsnew PA onmedicinethey've beenonJ.A.complainsaboutEliquis/drugpricingSomeonetries totransfer anew controlRxemployeecompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitNewinsurance -->pharmacynotcontractedPersondoesn'tknow theD.O.B.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.When askedwhen they wouldlike to picksomething ups,they respond,"now"Patient asksfor 3+ itemsin drive thruwithoutcalling aheadDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceLost RX/ EarlyRefill"Myinsurance isthe same aslast year",but it isn't.I needeverythingtransferredto CVS."You don'ttake bluecross blueshield?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I need myadderall orvyvanse orconcreterefilledtricare reports nomedical/pharmacybenefits"I needa flushot"I need myentire profiletransferredfrom CVSWhen areyou going tohave thenew covidvaccine?Medicationwe need ison backorderor recalled.Patientcompletelybutchers amed name"This isWalgreens,not CVS."I needsyringesPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,"I needthe newshinglesshot""Do youguys dothe covidtest?"CMNform,neededagain.Medicinesent to usrather thanLaurens, SCor store 9082I've never hada deductiblebefore, butthey're onmedicare.D.M. calls3+ timesin one day"What's adeductible?"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.System sayswe are OOS,but we arenot.

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient needs new PA on medicine they've been on
  2. J.A. complains about Eliquis/drug pricing
  3. Someone tries to transfer a new control Rx
  4. employee completely butchers a med name
  5. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  6. New insurance --> pharmacy not contracted
  7. Person doesn't know the D.O.B.
  8. Patient gives us the wrong name, only supply their legal name when further prompted.
  9. When asked when they would like to pick something ups, they respond, "now"
  10. Patient asks for 3+ items in drive thru without calling ahead
  11. Doctor tells patient their Rx is ready and/or the cost on their insurance
  12. Lost RX / Early Refill
  13. "My insurance is the same as last year", but it isn't.
  14. I need everything transferred to CVS.
  15. "You don't take blue cross blue shield?"
  16. Insurance company down, had to reboot their system, call back in 1-4 hours.
  17. Is my Rx ready? We have nothing. They said they would send it hours ago.
  18. I need my adderall or vyvanse or concrete refilled
  19. tricare reports no medical/pharmacy benefits
  20. "I need a flu shot"
  21. I need my entire profile transferred from CVS
  22. When are you going to have the new covid vaccine?
  23. Medication we need is on backorder or recalled.
  24. Patient completely butchers a med name
  25. "This is Walgreens, not CVS."
  26. I need syringes
  27. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  28. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  29. "I need the new shingles shot"
  30. "Do you guys do the covid test?"
  31. CMN form, needed again.
  32. Medicine sent to us rather than Laurens, SC or store 9082
  33. I've never had a deductible before, but they're on medicare.
  34. D.M. calls 3+ times in one day
  35. "What's a deductible?"
  36. Provider refuses refills, patient hasn't been seen in over 1 year.
  37. System says we are OOS, but we are not.