(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
CMN form, needed again.
D.M. calls 3+ times in one day
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
Medication we need is on backorder or recalled.
New insurance --> pharmacy not contracted
Patient needs new PA on medicine they've been on
Doctor tells patient their Rx is ready and/or the cost on their insurance
When are you going to have the new covid vaccine?
"You don't take blue cross blue shield?"
Is my Rx ready? We have nothing. They said they would send it hours ago.
I need my entire profile transferred from CVS
Medicine sent to us rather than Laurens, SC or store 9082
J.A. complains about Eliquis/drug pricing
Insurance company down, had to reboot their system, call back in 1-4 hours.
Provider refuses refills, patient hasn't been seen in over 1 year.
When asked when they would like to pick something ups, they respond, "now"
System says we are OOS, but we are not.
I need everything transferred to CVS.
"My insurance is the same as last year", but it isn't.
"What's a deductible?"
tricare reports no medical/pharmacy benefits
Person doesn't know the D.O.B.
Patient completely butchers a med name
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
Lost RX / Early Refill
"This is Walgreens, not CVS."
Someone tries to transfer a new control Rx
employee completely butchers a med name
I need my adderall or vyvanse or concrete refilled
"I need the new shingles shot"
"I need a flu shot"
I've never had a deductible before, but they're on medicare.
Patient gives us the wrong name, only supply their legal name when further prompted.
Patient asks for 3+ items in drive thru without calling ahead
