tricare reports nomedical/pharmacybenefitsMedicationwe need ison backorderor recalled."I needthe newshinglesshot"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.I've never hada deductiblebefore, butthey're onmedicare."You don'ttake bluecross blueshield?""What's adeductible?"Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceSomeonetries totransfer anew controlRx"This isWalgreens,not CVS."Patient asksfor 3+ itemsin drive thruwithoutcalling ahead"I needa flushot"I needsyringesLost RX/ EarlyRefillNewinsurance -->pharmacynotcontractedInsurancecompany down,had to reboottheir system, callback in 1-4hours."Do youguys dothe covidtest?"Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needeverythingtransferredto CVS.J.A.complainsaboutEliquis/drugpricingIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitI need myadderall orvyvanse orconcreterefilledI need myentire profiletransferredfrom CVS"Myinsurance isthe same aslast year",but it isn't.Persondoesn'tknow theD.O.B.employeecompletelybutchers amed namePatientcompletelybutchers amed nameWhen areyou going tohave thenew covidvaccine?When askedwhen they wouldlike to picksomething ups,they respond,"now"Patient needsnew PA onmedicinethey've beenonProviderrefuses refills,patient hasn'tbeen seen inover 1 year.CMNform,neededagain.Medicinesent to usrather thanLaurens, SCor store 9082D.M. calls3+ timesin one daySystem sayswe are OOS,but we arenot.tricare reports nomedical/pharmacybenefitsMedicationwe need ison backorderor recalled."I needthe newshinglesshot"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.I've never hada deductiblebefore, butthey're onmedicare."You don'ttake bluecross blueshield?""What's adeductible?"Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceSomeonetries totransfer anew controlRx"This isWalgreens,not CVS."Patient asksfor 3+ itemsin drive thruwithoutcalling ahead"I needa flushot"I needsyringesLost RX/ EarlyRefillNewinsurance -->pharmacynotcontractedInsurancecompany down,had to reboottheir system, callback in 1-4hours."Do youguys dothe covidtest?"Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needeverythingtransferredto CVS.J.A.complainsaboutEliquis/drugpricingIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitI need myadderall orvyvanse orconcreterefilledI need myentire profiletransferredfrom CVS"Myinsurance isthe same aslast year",but it isn't.Persondoesn'tknow theD.O.B.employeecompletelybutchers amed namePatientcompletelybutchers amed nameWhen areyou going tohave thenew covidvaccine?When askedwhen they wouldlike to picksomething ups,they respond,"now"Patient needsnew PA onmedicinethey've beenonProviderrefuses refills,patient hasn'tbeen seen inover 1 year.CMNform,neededagain.Medicinesent to usrather thanLaurens, SCor store 9082D.M. calls3+ timesin one daySystem sayswe are OOS,but we arenot.

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. tricare reports no medical/pharmacy benefits
  2. Medication we need is on backorder or recalled.
  3. "I need the new shingles shot"
  4. Patient gives us the wrong name, only supply their legal name when further prompted.
  5. I've never had a deductible before, but they're on medicare.
  6. "You don't take blue cross blue shield?"
  7. "What's a deductible?"
  8. Doctor tells patient their Rx is ready and/or the cost on their insurance
  9. Someone tries to transfer a new control Rx
  10. "This is Walgreens, not CVS."
  11. Patient asks for 3+ items in drive thru without calling ahead
  12. "I need a flu shot"
  13. I need syringes
  14. Lost RX / Early Refill
  15. New insurance --> pharmacy not contracted
  16. Insurance company down, had to reboot their system, call back in 1-4 hours.
  17. "Do you guys do the covid test?"
  18. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  19. I need everything transferred to CVS.
  20. J.A. complains about Eliquis/drug pricing
  21. Is my Rx ready? We have nothing. They said they would send it hours ago.
  22. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  23. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  24. I need my adderall or vyvanse or concrete refilled
  25. I need my entire profile transferred from CVS
  26. "My insurance is the same as last year", but it isn't.
  27. Person doesn't know the D.O.B.
  28. employee completely butchers a med name
  29. Patient completely butchers a med name
  30. When are you going to have the new covid vaccine?
  31. When asked when they would like to pick something ups, they respond, "now"
  32. Patient needs new PA on medicine they've been on
  33. Provider refuses refills, patient hasn't been seen in over 1 year.
  34. CMN form, needed again.
  35. Medicine sent to us rather than Laurens, SC or store 9082
  36. D.M. calls 3+ times in one day
  37. System says we are OOS, but we are not.