(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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tricare reports no medical/pharmacy benefits
Provider refuses refills, patient hasn't been seen in over 1 year.
"You don't take blue cross blue shield?"
"My insurance is the same as last year", but it isn't.
New insurance --> pharmacy not contracted
I need everything transferred to CVS.
"I need a flu shot"
Doctor tells patient their Rx is ready and/or the cost on their insurance
I need my entire profile transferred from CVS
"Do you guys do the covid test?"
employee completely butchers a med name
When asked when they would like to pick something ups, they respond, "now"
Medication we need is on backorder or recalled.
Lost RX / Early Refill
Patient completely butchers a med name
Patient asks for 3+ items in drive thru without calling ahead
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
Patient gives us the wrong name, only supply their legal name when further prompted.
I've never had a deductible before, but they're on medicare.
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
"This is Walgreens, not CVS."
Patient needs new PA on medicine they've been on
Is my Rx ready? We have nothing. They said they would send it hours ago.
Person doesn't know the D.O.B.
D.M. calls 3+ times in one day
I need my adderall or vyvanse or concrete refilled
"What's a deductible?"
When are you going to have the new covid vaccine?
"I need the new shingles shot"
Someone tries to transfer a new control Rx
CMN form, needed again.
System says we are OOS, but we are not.
Insurance company down, had to reboot their system, call back in 1-4 hours.
J.A. complains about Eliquis/drug pricing
I need syringes
Medicine sent to us rather than Laurens, SC or store 9082
