Newinsurance -->pharmacynotcontractedMedicinesent to usrather thanLaurens, SCor store 9082I need myadderall orvyvanse orconcreterefilledD.M. calls3+ timesin one dayDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceI needeverythingtransferredto CVS.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Lost RX/ EarlyRefillWhen areyou going tohave thenew covidvaccine?When askedwhen they wouldlike to picksomething ups,they respond,"now"Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Someonetries totransfer anew controlRxPersondoesn'tknow theD.O.B."I needa flushot"Patient needsnew PA onmedicinethey've beenon"Myinsurance isthe same aslast year",but it isn't.employeecompletelybutchers amed nameCMNform,neededagain."I needthe newshinglesshot"tricare reports nomedical/pharmacybenefits"This isWalgreens,not CVS."J.A.complainsaboutEliquis/drugpricingSystem sayswe are OOS,but we arenot."You don'ttake bluecross blueshield?"Patientcompletelybutchers amed name"Do youguys dothe covidtest?"I've never hada deductiblebefore, butthey're onmedicare.I needsyringesI need myentire profiletransferredfrom CVSPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted."What's adeductible?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.Medicationwe need ison backorderor recalled.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadNewinsurance -->pharmacynotcontractedMedicinesent to usrather thanLaurens, SCor store 9082I need myadderall orvyvanse orconcreterefilledD.M. calls3+ timesin one dayDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceI needeverythingtransferredto CVS.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Lost RX/ EarlyRefillWhen areyou going tohave thenew covidvaccine?When askedwhen they wouldlike to picksomething ups,they respond,"now"Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Someonetries totransfer anew controlRxPersondoesn'tknow theD.O.B."I needa flushot"Patient needsnew PA onmedicinethey've beenon"Myinsurance isthe same aslast year",but it isn't.employeecompletelybutchers amed nameCMNform,neededagain."I needthe newshinglesshot"tricare reports nomedical/pharmacybenefits"This isWalgreens,not CVS."J.A.complainsaboutEliquis/drugpricingSystem sayswe are OOS,but we arenot."You don'ttake bluecross blueshield?"Patientcompletelybutchers amed name"Do youguys dothe covidtest?"I've never hada deductiblebefore, butthey're onmedicare.I needsyringesI need myentire profiletransferredfrom CVSPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted."What's adeductible?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.Medicationwe need ison backorderor recalled.Patient asksfor 3+ itemsin drive thruwithoutcalling ahead

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New insurance --> pharmacy not contracted
  2. Medicine sent to us rather than Laurens, SC or store 9082
  3. I need my adderall or vyvanse or concrete refilled
  4. D.M. calls 3+ times in one day
  5. Doctor tells patient their Rx is ready and/or the cost on their insurance
  6. I need everything transferred to CVS.
  7. Is my Rx ready? We have nothing. They said they would send it hours ago.
  8. Provider refuses refills, patient hasn't been seen in over 1 year.
  9. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  10. Lost RX / Early Refill
  11. When are you going to have the new covid vaccine?
  12. When asked when they would like to pick something ups, they respond, "now"
  13. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  14. Someone tries to transfer a new control Rx
  15. Person doesn't know the D.O.B.
  16. "I need a flu shot"
  17. Patient needs new PA on medicine they've been on
  18. "My insurance is the same as last year", but it isn't.
  19. employee completely butchers a med name
  20. CMN form, needed again.
  21. "I need the new shingles shot"
  22. tricare reports no medical/pharmacy benefits
  23. "This is Walgreens, not CVS."
  24. J.A. complains about Eliquis/drug pricing
  25. System says we are OOS, but we are not.
  26. "You don't take blue cross blue shield?"
  27. Patient completely butchers a med name
  28. "Do you guys do the covid test?"
  29. I've never had a deductible before, but they're on medicare.
  30. I need syringes
  31. I need my entire profile transferred from CVS
  32. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  33. Patient gives us the wrong name, only supply their legal name when further prompted.
  34. "What's a deductible?"
  35. Insurance company down, had to reboot their system, call back in 1-4 hours.
  36. Medication we need is on backorder or recalled.
  37. Patient asks for 3+ items in drive thru without calling ahead