(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"This is Walgreens, not CVS."
Patient asks for 3+ items in drive thru without calling ahead
I need my adderall or vyvanse or concrete refilled
Medicine sent to us rather than Laurens, SC or store 9082
Person doesn't know the D.O.B.
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
"I need the new shingles shot"
When asked when they would like to pick something ups, they respond, "now"
Provider refuses refills, patient hasn't been seen in over 1 year.
"You don't take blue cross blue shield?"
I need syringes
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
Patient gives us the wrong name, only supply their legal name when further prompted.
"I need a flu shot"
"My insurance is the same as last year", but it isn't.
Doctor tells patient their Rx is ready and/or the cost on their insurance
CMN form, needed again.
Lost RX / Early Refill
"Do you guys do the covid test?"
Patient needs new PA on medicine they've been on
I need everything transferred to CVS.
Someone tries to transfer a new control Rx
D.M. calls 3+ times in one day
"What's a deductible?"
New insurance --> pharmacy not contracted
When are you going to have the new covid vaccine?
Medication we need is on backorder or recalled.
I need my entire profile transferred from CVS
Is my Rx ready? We have nothing. They said they would send it hours ago.
Patient completely butchers a med name
I've never had a deductible before, but they're on medicare.
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
J.A. complains about Eliquis/drug pricing
System says we are OOS, but we are not.
employee completely butchers a med name
Insurance company down, had to reboot their system, call back in 1-4 hours.
