Medicationwe need ison backorderor recalled.I needeverythingtransferredto CVS.Newinsurance -->pharmacynotcontractedWhen areyou going tohave thenew covidvaccine?Lost RX/ EarlyRefillMedicinesent to usrather thanLaurens, SCor store 9082System sayswe are OOS,but we arenot."This isWalgreens,not CVS."I needsyringesCMNform,neededagain.Persondoesn'tknow theD.O.B.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.I've never hada deductiblebefore, butthey're onmedicare."I needa flushot"J.A.complainsaboutEliquis/drugpricingInsurancecompany down,had to reboottheir system, callback in 1-4hours.employeecompletelybutchers amed nameDoctor tellspatient their Rxis ready and/orthe cost ontheir insurance"What's adeductible?"D.M. calls3+ timesin one day"I needthe newshinglesshot"I need myentire profiletransferredfrom CVSPatient asksfor 3+ itemsin drive thruwithoutcalling ahead"Do youguys dothe covidtest?"Someonetries totransfer anew controlRx"You don'ttake bluecross blueshield?"Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,tricare reports nomedical/pharmacybenefitsWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patientcompletelybutchers amed nameI need myadderall orvyvanse orconcreterefilled"Myinsurance isthe same aslast year",but it isn't.Patient needsnew PA onmedicinethey've beenonPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitMedicationwe need ison backorderor recalled.I needeverythingtransferredto CVS.Newinsurance -->pharmacynotcontractedWhen areyou going tohave thenew covidvaccine?Lost RX/ EarlyRefillMedicinesent to usrather thanLaurens, SCor store 9082System sayswe are OOS,but we arenot."This isWalgreens,not CVS."I needsyringesCMNform,neededagain.Persondoesn'tknow theD.O.B.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.I've never hada deductiblebefore, butthey're onmedicare."I needa flushot"J.A.complainsaboutEliquis/drugpricingInsurancecompany down,had to reboottheir system, callback in 1-4hours.employeecompletelybutchers amed nameDoctor tellspatient their Rxis ready and/orthe cost ontheir insurance"What's adeductible?"D.M. calls3+ timesin one day"I needthe newshinglesshot"I need myentire profiletransferredfrom CVSPatient asksfor 3+ itemsin drive thruwithoutcalling ahead"Do youguys dothe covidtest?"Someonetries totransfer anew controlRx"You don'ttake bluecross blueshield?"Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,tricare reports nomedical/pharmacybenefitsWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patientcompletelybutchers amed nameI need myadderall orvyvanse orconcreterefilled"Myinsurance isthe same aslast year",but it isn't.Patient needsnew PA onmedicinethey've beenonPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingit

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Medication we need is on backorder or recalled.
  2. I need everything transferred to CVS.
  3. New insurance --> pharmacy not contracted
  4. When are you going to have the new covid vaccine?
  5. Lost RX / Early Refill
  6. Medicine sent to us rather than Laurens, SC or store 9082
  7. System says we are OOS, but we are not.
  8. "This is Walgreens, not CVS."
  9. I need syringes
  10. CMN form, needed again.
  11. Person doesn't know the D.O.B.
  12. Provider refuses refills, patient hasn't been seen in over 1 year.
  13. I've never had a deductible before, but they're on medicare.
  14. "I need a flu shot"
  15. J.A. complains about Eliquis/drug pricing
  16. Insurance company down, had to reboot their system, call back in 1-4 hours.
  17. employee completely butchers a med name
  18. Doctor tells patient their Rx is ready and/or the cost on their insurance
  19. "What's a deductible?"
  20. D.M. calls 3+ times in one day
  21. "I need the new shingles shot"
  22. I need my entire profile transferred from CVS
  23. Patient asks for 3+ items in drive thru without calling ahead
  24. "Do you guys do the covid test?"
  25. Someone tries to transfer a new control Rx
  26. "You don't take blue cross blue shield?"
  27. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  28. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  29. tricare reports no medical/pharmacy benefits
  30. When asked when they would like to pick something ups, they respond, "now"
  31. Patient gives us the wrong name, only supply their legal name when further prompted.
  32. Is my Rx ready? We have nothing. They said they would send it hours ago.
  33. Patient completely butchers a med name
  34. I need my adderall or vyvanse or concrete refilled
  35. "My insurance is the same as last year", but it isn't.
  36. Patient needs new PA on medicine they've been on
  37. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it