"This isWalgreens,not CVS."employeecompletelybutchers amed namePatientcompletelybutchers amed name"Myinsurance isthe same aslast year",but it isn't.I needeverythingtransferredto CVS.J.A.complainsaboutEliquis/drugpricingPatient asksfor 3+ itemsin drive thruwithoutcalling aheadPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitPersondoesn'tknow theD.O.B.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.I need myentire profiletransferredfrom CVSPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.CMNform,neededagain.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.I needsyringesInsurancecompany down,had to reboottheir system, callback in 1-4hours.When areyou going tohave thenew covidvaccine?I need myadderall orvyvanse orconcreterefilledLost RX/ EarlyRefillI've never hada deductiblebefore, butthey're onmedicare."You don'ttake bluecross blueshield?""I needthe newshinglesshot"Patient needsnew PA onmedicinethey've beenonIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.System sayswe are OOS,but we arenot.Medicinesent to usrather thanLaurens, SCor store 9082tricare reports nomedical/pharmacybenefits"What's adeductible?"Newinsurance -->pharmacynotcontracted"Do youguys dothe covidtest?"D.M. calls3+ timesin one dayWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Someonetries totransfer anew controlRxDoctor tellspatient their Rxis ready and/orthe cost ontheir insurance"I needa flushot"Medicationwe need ison backorderor recalled."This isWalgreens,not CVS."employeecompletelybutchers amed namePatientcompletelybutchers amed name"Myinsurance isthe same aslast year",but it isn't.I needeverythingtransferredto CVS.J.A.complainsaboutEliquis/drugpricingPatient asksfor 3+ itemsin drive thruwithoutcalling aheadPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitPersondoesn'tknow theD.O.B.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.I need myentire profiletransferredfrom CVSPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.CMNform,neededagain.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.I needsyringesInsurancecompany down,had to reboottheir system, callback in 1-4hours.When areyou going tohave thenew covidvaccine?I need myadderall orvyvanse orconcreterefilledLost RX/ EarlyRefillI've never hada deductiblebefore, butthey're onmedicare."You don'ttake bluecross blueshield?""I needthe newshinglesshot"Patient needsnew PA onmedicinethey've beenonIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.System sayswe are OOS,but we arenot.Medicinesent to usrather thanLaurens, SCor store 9082tricare reports nomedical/pharmacybenefits"What's adeductible?"Newinsurance -->pharmacynotcontracted"Do youguys dothe covidtest?"D.M. calls3+ timesin one dayWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Someonetries totransfer anew controlRxDoctor tellspatient their Rxis ready and/orthe cost ontheir insurance"I needa flushot"Medicationwe need ison backorderor recalled.

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "This is Walgreens, not CVS."
  2. employee completely butchers a med name
  3. Patient completely butchers a med name
  4. "My insurance is the same as last year", but it isn't.
  5. I need everything transferred to CVS.
  6. J.A. complains about Eliquis/drug pricing
  7. Patient asks for 3+ items in drive thru without calling ahead
  8. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  9. Person doesn't know the D.O.B.
  10. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  11. Patient gives us the wrong name, only supply their legal name when further prompted.
  12. I need my entire profile transferred from CVS
  13. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  14. CMN form, needed again.
  15. Provider refuses refills, patient hasn't been seen in over 1 year.
  16. I need syringes
  17. Insurance company down, had to reboot their system, call back in 1-4 hours.
  18. When are you going to have the new covid vaccine?
  19. I need my adderall or vyvanse or concrete refilled
  20. Lost RX / Early Refill
  21. I've never had a deductible before, but they're on medicare.
  22. "You don't take blue cross blue shield?"
  23. "I need the new shingles shot"
  24. Patient needs new PA on medicine they've been on
  25. Is my Rx ready? We have nothing. They said they would send it hours ago.
  26. System says we are OOS, but we are not.
  27. Medicine sent to us rather than Laurens, SC or store 9082
  28. tricare reports no medical/pharmacy benefits
  29. "What's a deductible?"
  30. New insurance --> pharmacy not contracted
  31. "Do you guys do the covid test?"
  32. D.M. calls 3+ times in one day
  33. When asked when they would like to pick something ups, they respond, "now"
  34. Someone tries to transfer a new control Rx
  35. Doctor tells patient their Rx is ready and/or the cost on their insurance
  36. "I need a flu shot"
  37. Medication we need is on backorder or recalled.