(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Medication we need is on backorder or recalled.
"I need a flu shot"
"I need the new shingles shot"
"What's a deductible?"
New insurance --> pharmacy not contracted
"Do you guys do the covid test?"
Is my Rx ready? We have nothing. They said they would send it hours ago.
I need everything transferred to CVS.
employee completely butchers a med name
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
Person doesn't know the D.O.B.
"This is Walgreens, not CVS."
When are you going to have the new covid vaccine?
tricare reports no medical/pharmacy benefits
D.M. calls 3+ times in one day
I need syringes
I need my entire profile transferred from CVS
J.A. complains about Eliquis/drug pricing
"My insurance is the same as last year", but it isn't.
Lost RX / Early Refill
I've never had a deductible before, but they're on medicare.
When asked when they would like to pick something ups, they respond, "now"
Insurance company down, had to reboot their system, call back in 1-4 hours.
Patient asks for 3+ items in drive thru without calling ahead
"You don't take blue cross blue shield?"
Someone tries to transfer a new control Rx
CMN form, needed again.
Provider refuses refills, patient hasn't been seen in over 1 year.
Medicine sent to us rather than Laurens, SC or store 9082
Doctor tells patient their Rx is ready and/or the cost on their insurance
I need my adderall or vyvanse or concrete refilled
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
Patient gives us the wrong name, only supply their legal name when further prompted.
Patient needs new PA on medicine they've been on
System says we are OOS, but we are not.
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it