receive aninboundcallCall pharmacyhelp desk toconfirmpatientcoverageClick"GetWork"Create aresubmissionkeyComplimenta XiidraTeamMemberGroup Call aNew YorkPrescribingOfficeWork >15minutes ofOvertimeGet puton anextendedholdLeave aPHIVoicemailGetinformationfrom planIVRFaxFailure PARescuePost a funfact inyour teamroom!Ask TST forhelp on a keythat you haveQ's about(sorry Taylor)Gatherpatient billinginformationfrompharmacyoffer planphonenumberFix anNDCErrorGather billinginformationfromprescribingofficeRenew anexpiredPAShowyour teama healthylunchWalk away fromyour desk andmovearound...STRETCH!"end ofworkflow"a keyFind outPA wasapprovedFind a key closedbyprovider/withdrawnGroupcall aplanreceive aninboundcallCall pharmacyhelp desk toconfirmpatientcoverageClick"GetWork"Create aresubmissionkeyComplimenta XiidraTeamMemberGroup Call aNew YorkPrescribingOfficeWork >15minutes ofOvertimeGet puton anextendedholdLeave aPHIVoicemailGetinformationfrom planIVRFaxFailure PARescuePost a funfact inyour teamroom!Ask TST forhelp on a keythat you haveQ's about(sorry Taylor)Gatherpatient billinginformationfrompharmacyoffer planphonenumberFix anNDCErrorGather billinginformationfromprescribingofficeRenew anexpiredPAShowyour teama healthylunchWalk away fromyour desk andmovearound...STRETCH!"end ofworkflow"a keyFind outPA wasapprovedFind a key closedbyprovider/withdrawnGroupcall aplan

CoverMyBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. receive an inbound call
  2. Call pharmacy help desk to confirm patient coverage
  3. Click "Get Work"
  4. Create a resubmission key
  5. Compliment a Xiidra Team Member
  6. Group Call a New York Prescribing Office
  7. Work >15 minutes of Overtime
  8. Get put on an extended hold
  9. Leave a PHI Voicemail
  10. Get information from plan IVR
  11. Fax Failure PA Rescue
  12. Post a fun fact in your team room!
  13. Ask TST for help on a key that you have Q's about (sorry Taylor)
  14. Gather patient billing information from pharmacy
  15. offer plan phone number
  16. Fix an NDC Error
  17. Gather billing information from prescribing office
  18. Renew an expired PA
  19. Show your team a healthy lunch
  20. Walk away from your desk and move around...STRETCH!
  21. "end of workflow" a key
  22. Find out PA was approved
  23. Find a key closed by provider/withdrawn
  24. Group call a plan