manualauth thatpasses onfirst 2 qsthankcustomer forbeing a TDcustomermake anupsetCustomerhappyUnlockOLBaccountget a vp-acceptedto enroolwish yourcustomera happybirthday15stimuluscalls in 1daybump itup for agoodreasonmakeyourcustomerlaughInformcustomeraboutTDASAPsay:im glad iwas able tohelp youtodayexplainTOP to acustomerstatecustomersname 3timesUse trueempathystatementsget a VP-Ask toenroll toenrollanswer acall in anew wayacustomercries forjoy!Get a VP-Declinedto enrollencourage afraud/tech/CRTagentDiscussTDAlertsgive a briefrecap an afondfarewellTell yourcustomera cleanjokecheck holdexplainationencourageteammembersdaymanualauth thatpasses onfirst 2 qsthankcustomer forbeing a TDcustomermake anupsetCustomerhappyUnlockOLBaccountget a vp-acceptedto enroolwish yourcustomera happybirthday15stimuluscalls in 1daybump itup for agoodreasonmakeyourcustomerlaughInformcustomeraboutTDASAPsay:im glad iwas able tohelp youtodayexplainTOP to acustomerstatecustomersname 3timesUse trueempathystatementsget a VP-Ask toenroll toenrollanswer acall in anew wayacustomercries forjoy!Get a VP-Declinedto enrollencourage afraud/tech/CRTagentDiscussTDAlertsgive a briefrecap an afondfarewellTell yourcustomera cleanjokecheck holdexplainationencourageteammembersday

CHAMPS! BINGO FUN - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. manual auth that passes on first 2 qs
  2. thank customer for being a TD customer
  3. make an upset Customer happy
  4. Unlock OLB account
  5. get a vp-accepted to enrool
  6. wish your customer a happy birthday
  7. 15 stimulus calls in 1 day
  8. bump it up for a good reason
  9. make your customer laugh
  10. Inform customer about TDASAP
  11. say:im glad i was able to help you today
  12. explain TOP to a customer
  13. state customers name 3 times
  14. Use true empathy statements
  15. get a VP-Ask to enroll to enroll
  16. answer a call in a new way
  17. a customer cries for joy!
  18. Get a VP-Declined to enroll
  19. encourage a fraud/tech/CRT agent
  20. Discuss TD Alerts
  21. give a brief recap an a fond farewell
  22. Tell your customer a clean joke
  23. check hold explaination
  24. encourage team members day