manualauth thatpasses onfirst 2 qsmake anupsetCustomerhappywish yourcustomera happybirthdayanswer acall in anew waysay:im glad iwas able tohelp youtodayencourage afraud/tech/CRTagentencourageteammembersdaycheck holdexplainationthankcustomer forbeing a TDcustomeracustomercries forjoy!Use trueempathystatementsDiscussTDAlertsGet a VP-Declinedto enroll15stimuluscalls in 1dayexplainTOP to acustomerget a vp-acceptedto enroolbump itup for agoodreasonInformcustomeraboutTDASAPmakeyourcustomerlaughstatecustomersname 3timesTell yourcustomera cleanjokegive a briefrecap an afondfarewellUnlockOLBaccountget a VP-Ask toenroll toenrollmanualauth thatpasses onfirst 2 qsmake anupsetCustomerhappywish yourcustomera happybirthdayanswer acall in anew waysay:im glad iwas able tohelp youtodayencourage afraud/tech/CRTagentencourageteammembersdaycheck holdexplainationthankcustomer forbeing a TDcustomeracustomercries forjoy!Use trueempathystatementsDiscussTDAlertsGet a VP-Declinedto enroll15stimuluscalls in 1dayexplainTOP to acustomerget a vp-acceptedto enroolbump itup for agoodreasonInformcustomeraboutTDASAPmakeyourcustomerlaughstatecustomersname 3timesTell yourcustomera cleanjokegive a briefrecap an afondfarewellUnlockOLBaccountget a VP-Ask toenroll toenroll

CHAMPS! BINGO FUN - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. manual auth that passes on first 2 qs
  2. make an upset Customer happy
  3. wish your customer a happy birthday
  4. answer a call in a new way
  5. say:im glad i was able to help you today
  6. encourage a fraud/tech/CRT agent
  7. encourage team members day
  8. check hold explaination
  9. thank customer for being a TD customer
  10. a customer cries for joy!
  11. Use true empathy statements
  12. Discuss TD Alerts
  13. Get a VP-Declined to enroll
  14. 15 stimulus calls in 1 day
  15. explain TOP to a customer
  16. get a vp-accepted to enrool
  17. bump it up for a good reason
  18. Inform customer about TDASAP
  19. make your customer laugh
  20. state customers name 3 times
  21. Tell your customer a clean joke
  22. give a brief recap an a fond farewell
  23. Unlock OLB account
  24. get a VP-Ask to enroll to enroll