encourage a fraud/tech/CRT agent give a brief recap an a fond farewell explain TOP to a customer Tell your customer a clean joke make an upset Customer happy get a vp- accepted to enrool say:im glad i was able to help you today Get a VP- Declined to enroll Discuss TD Alerts Unlock OLB account bump it up for a good reason state customers name 3 times a customer cries for joy! 15 stimulus calls in 1 day get a VP- Ask to enroll to enroll check hold explaination Use true empathy statements Inform customer about TDASAP wish your customer a happy birthday encourage team members day manual auth that passes on first 2 qs thank customer for being a TD customer make your customer laugh answer a call in a new way encourage a fraud/tech/CRT agent give a brief recap an a fond farewell explain TOP to a customer Tell your customer a clean joke make an upset Customer happy get a vp- accepted to enrool say:im glad i was able to help you today Get a VP- Declined to enroll Discuss TD Alerts Unlock OLB account bump it up for a good reason state customers name 3 times a customer cries for joy! 15 stimulus calls in 1 day get a VP- Ask to enroll to enroll check hold explaination Use true empathy statements Inform customer about TDASAP wish your customer a happy birthday encourage team members day manual auth that passes on first 2 qs thank customer for being a TD customer make your customer laugh answer a call in a new way
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
encourage a fraud/tech/CRT agent
give a brief recap an a fond farewell
explain TOP to a customer
Tell your customer a clean joke
make an upset Customer happy
get a vp-accepted to enrool
say:im glad i was able to help you today
Get a VP-Declined to enroll
Discuss TD Alerts
Unlock OLB account
bump it up for a good reason
state customers name 3 times
a customer cries for joy!
15 stimulus calls in 1 day
get a VP-Ask to enroll to enroll
check hold explaination
Use true empathy statements
Inform customer about TDASAP
wish your customer a happy birthday
encourage team members day
manual auth that passes on first 2 qs
thank customer for being a TD customer
make your customer laugh
answer a call in a new way