manual auth that passes on first 2 qs answer a call in a new way state customers name 3 times get a vp- accepted to enrool wish your customer a happy birthday encourage a fraud/tech/CRT agent Discuss TD Alerts Tell your customer a clean joke encourage team members day a customer cries for joy! Inform customer about TDASAP explain TOP to a customer Get a VP- Declined to enroll Unlock OLB account get a VP- Ask to enroll to enroll make your customer laugh bump it up for a good reason check hold explaination give a brief recap an a fond farewell Use true empathy statements thank customer for being a TD customer 15 stimulus calls in 1 day make an upset Customer happy say:im glad i was able to help you today manual auth that passes on first 2 qs answer a call in a new way state customers name 3 times get a vp- accepted to enrool wish your customer a happy birthday encourage a fraud/tech/CRT agent Discuss TD Alerts Tell your customer a clean joke encourage team members day a customer cries for joy! Inform customer about TDASAP explain TOP to a customer Get a VP- Declined to enroll Unlock OLB account get a VP- Ask to enroll to enroll make your customer laugh bump it up for a good reason check hold explaination give a brief recap an a fond farewell Use true empathy statements thank customer for being a TD customer 15 stimulus calls in 1 day make an upset Customer happy say:im glad i was able to help you today
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
manual auth that passes on first 2 qs
answer a call in a new way
state customers name 3 times
get a vp-accepted to enrool
wish your customer a happy birthday
encourage a fraud/tech/CRT agent
Discuss TD Alerts
Tell your customer a clean joke
encourage team members day
a customer cries for joy!
Inform customer about TDASAP
explain TOP to a customer
Get a VP-Declined to enroll
Unlock OLB account
get a VP-Ask to enroll to enroll
make your customer laugh
bump it up for a good reason
check hold explaination
give a brief recap an a fond farewell
Use true empathy statements
thank customer for being a TD customer
15 stimulus calls in 1 day
make an upset Customer happy
say:im glad i was able to help you today