make anupsetCustomerhappyInformcustomeraboutTDASAPget a vp-acceptedto enroolwish yourcustomera happybirthdayDiscussTDAlertsexplainTOP to acustomermanualauth thatpasses onfirst 2 qsstatecustomersname 3timesencourageteammembersdayUnlockOLBaccountthankcustomer forbeing a TDcustomerUse trueempathystatements15stimuluscalls in 1daymakeyourcustomerlaughacustomercries forjoy!bump itup for agoodreasongive a briefrecap an afondfarewellTell yourcustomera cleanjokesay:im glad iwas able tohelp youtodayencourage afraud/tech/CRTagentGet a VP-Declinedto enrollget a VP-Ask toenroll toenrollcheck holdexplainationanswer acall in anew waymake anupsetCustomerhappyInformcustomeraboutTDASAPget a vp-acceptedto enroolwish yourcustomera happybirthdayDiscussTDAlertsexplainTOP to acustomermanualauth thatpasses onfirst 2 qsstatecustomersname 3timesencourageteammembersdayUnlockOLBaccountthankcustomer forbeing a TDcustomerUse trueempathystatements15stimuluscalls in 1daymakeyourcustomerlaughacustomercries forjoy!bump itup for agoodreasongive a briefrecap an afondfarewellTell yourcustomera cleanjokesay:im glad iwas able tohelp youtodayencourage afraud/tech/CRTagentGet a VP-Declinedto enrollget a VP-Ask toenroll toenrollcheck holdexplainationanswer acall in anew way

CHAMPS! BINGO FUN - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. make an upset Customer happy
  2. Inform customer about TDASAP
  3. get a vp-accepted to enrool
  4. wish your customer a happy birthday
  5. Discuss TD Alerts
  6. explain TOP to a customer
  7. manual auth that passes on first 2 qs
  8. state customers name 3 times
  9. encourage team members day
  10. Unlock OLB account
  11. thank customer for being a TD customer
  12. Use true empathy statements
  13. 15 stimulus calls in 1 day
  14. make your customer laugh
  15. a customer cries for joy!
  16. bump it up for a good reason
  17. give a brief recap an a fond farewell
  18. Tell your customer a clean joke
  19. say:im glad i was able to help you today
  20. encourage a fraud/tech/CRT agent
  21. Get a VP-Declined to enroll
  22. get a VP-Ask to enroll to enroll
  23. check hold explaination
  24. answer a call in a new way