explain TOP to a customer thank customer for being a TD customer make an upset Customer happy bump it up for a good reason give a brief recap an a fond farewell Use true empathy statements say:im glad i was able to help you today make your customer laugh answer a call in a new way Discuss TD Alerts wish your customer a happy birthday encourage team members day get a VP- Ask to enroll to enroll check hold explaination a customer cries for joy! state customers name 3 times 15 stimulus calls in 1 day Tell your customer a clean joke Inform customer about TDASAP Unlock OLB account get a vp- accepted to enrool manual auth that passes on first 2 qs encourage a fraud/tech/CRT agent Get a VP- Declined to enroll explain TOP to a customer thank customer for being a TD customer make an upset Customer happy bump it up for a good reason give a brief recap an a fond farewell Use true empathy statements say:im glad i was able to help you today make your customer laugh answer a call in a new way Discuss TD Alerts wish your customer a happy birthday encourage team members day get a VP- Ask to enroll to enroll check hold explaination a customer cries for joy! state customers name 3 times 15 stimulus calls in 1 day Tell your customer a clean joke Inform customer about TDASAP Unlock OLB account get a vp- accepted to enrool manual auth that passes on first 2 qs encourage a fraud/tech/CRT agent Get a VP- Declined to enroll
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
explain TOP to a customer
thank customer for being a TD customer
make an upset Customer happy
bump it up for a good reason
give a brief recap an a fond farewell
Use true empathy statements
say:im glad i was able to help you today
make your customer laugh
answer a call in a new way
Discuss TD Alerts
wish your customer a happy birthday
encourage team members day
get a VP-Ask to enroll to enroll
check hold explaination
a customer cries for joy!
state customers name 3 times
15 stimulus calls in 1 day
Tell your customer a clean joke
Inform customer about TDASAP
Unlock OLB account
get a vp-accepted to enrool
manual auth that passes on first 2 qs
encourage a fraud/tech/CRT agent
Get a VP-Declined to enroll