encourageteammembersdayexplainTOP to acustomeranswer acall in anew waygive a briefrecap an afondfarewellbump itup for agoodreasonencourage afraud/tech/CRTagentwish yourcustomera happybirthdayget a VP-Ask toenroll toenrollInformcustomeraboutTDASAPUse trueempathystatementsmakeyourcustomerlaughmake anupsetCustomerhappyTell yourcustomera cleanjokeget a vp-acceptedto enroolGet a VP-Declinedto enrollDiscussTDAlertsmanualauth thatpasses onfirst 2 qs15stimuluscalls in 1daycheck holdexplainationUnlockOLBaccountstatecustomersname 3timessay:im glad iwas able tohelp youtodayacustomercries forjoy!thankcustomer forbeing a TDcustomerencourageteammembersdayexplainTOP to acustomeranswer acall in anew waygive a briefrecap an afondfarewellbump itup for agoodreasonencourage afraud/tech/CRTagentwish yourcustomera happybirthdayget a VP-Ask toenroll toenrollInformcustomeraboutTDASAPUse trueempathystatementsmakeyourcustomerlaughmake anupsetCustomerhappyTell yourcustomera cleanjokeget a vp-acceptedto enroolGet a VP-Declinedto enrollDiscussTDAlertsmanualauth thatpasses onfirst 2 qs15stimuluscalls in 1daycheck holdexplainationUnlockOLBaccountstatecustomersname 3timessay:im glad iwas able tohelp youtodayacustomercries forjoy!thankcustomer forbeing a TDcustomer

CHAMPS! BINGO FUN - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. encourage team members day
  2. explain TOP to a customer
  3. answer a call in a new way
  4. give a brief recap an a fond farewell
  5. bump it up for a good reason
  6. encourage a fraud/tech/CRT agent
  7. wish your customer a happy birthday
  8. get a VP-Ask to enroll to enroll
  9. Inform customer about TDASAP
  10. Use true empathy statements
  11. make your customer laugh
  12. make an upset Customer happy
  13. Tell your customer a clean joke
  14. get a vp-accepted to enrool
  15. Get a VP-Declined to enroll
  16. Discuss TD Alerts
  17. manual auth that passes on first 2 qs
  18. 15 stimulus calls in 1 day
  19. check hold explaination
  20. Unlock OLB account
  21. state customers name 3 times
  22. say:im glad i was able to help you today
  23. a customer cries for joy!
  24. thank customer for being a TD customer