make anupsetCustomerhappycheck holdexplainationget a VP-Ask toenroll toenrollget a vp-acceptedto enroolgive a briefrecap an afondfarewellmakeyourcustomerlaughanswer acall in anew wayTell yourcustomera cleanjokeUse trueempathystatementssay:im glad iwas able tohelp youtodaystatecustomersname 3timesencourageteammembersdayacustomercries forjoy!bump itup for agoodreasonmanualauth thatpasses onfirst 2 qsUnlockOLBaccount15stimuluscalls in 1dayencourage afraud/tech/CRTagentexplainTOP to acustomerInformcustomeraboutTDASAPthankcustomer forbeing a TDcustomerDiscussTDAlertswish yourcustomera happybirthdayGet a VP-Declinedto enrollmake anupsetCustomerhappycheck holdexplainationget a VP-Ask toenroll toenrollget a vp-acceptedto enroolgive a briefrecap an afondfarewellmakeyourcustomerlaughanswer acall in anew wayTell yourcustomera cleanjokeUse trueempathystatementssay:im glad iwas able tohelp youtodaystatecustomersname 3timesencourageteammembersdayacustomercries forjoy!bump itup for agoodreasonmanualauth thatpasses onfirst 2 qsUnlockOLBaccount15stimuluscalls in 1dayencourage afraud/tech/CRTagentexplainTOP to acustomerInformcustomeraboutTDASAPthankcustomer forbeing a TDcustomerDiscussTDAlertswish yourcustomera happybirthdayGet a VP-Declinedto enroll

CHAMPS! BINGO FUN - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. make an upset Customer happy
  2. check hold explaination
  3. get a VP-Ask to enroll to enroll
  4. get a vp-accepted to enrool
  5. give a brief recap an a fond farewell
  6. make your customer laugh
  7. answer a call in a new way
  8. Tell your customer a clean joke
  9. Use true empathy statements
  10. say:im glad i was able to help you today
  11. state customers name 3 times
  12. encourage team members day
  13. a customer cries for joy!
  14. bump it up for a good reason
  15. manual auth that passes on first 2 qs
  16. Unlock OLB account
  17. 15 stimulus calls in 1 day
  18. encourage a fraud/tech/CRT agent
  19. explain TOP to a customer
  20. Inform customer about TDASAP
  21. thank customer for being a TD customer
  22. Discuss TD Alerts
  23. wish your customer a happy birthday
  24. Get a VP-Declined to enroll