get a VP-Ask toenroll toenrollcheck holdexplainationbump itup for agoodreasonthankcustomer forbeing a TDcustomerUnlockOLBaccountanswer acall in anew wayDiscussTDAlertswish yourcustomera happybirthdaymakeyourcustomerlaughTell yourcustomera cleanjokeGet a VP-Declinedto enrollencourageteammembersday15stimuluscalls in 1dayexplainTOP to acustomergive a briefrecap an afondfarewellsay:im glad iwas able tohelp youtodayUse trueempathystatementsencourage afraud/tech/CRTagentget a vp-acceptedto enroolacustomercries forjoy!InformcustomeraboutTDASAPmanualauth thatpasses onfirst 2 qsstatecustomersname 3timesmake anupsetCustomerhappyget a VP-Ask toenroll toenrollcheck holdexplainationbump itup for agoodreasonthankcustomer forbeing a TDcustomerUnlockOLBaccountanswer acall in anew wayDiscussTDAlertswish yourcustomera happybirthdaymakeyourcustomerlaughTell yourcustomera cleanjokeGet a VP-Declinedto enrollencourageteammembersday15stimuluscalls in 1dayexplainTOP to acustomergive a briefrecap an afondfarewellsay:im glad iwas able tohelp youtodayUse trueempathystatementsencourage afraud/tech/CRTagentget a vp-acceptedto enroolacustomercries forjoy!InformcustomeraboutTDASAPmanualauth thatpasses onfirst 2 qsstatecustomersname 3timesmake anupsetCustomerhappy

CHAMPS! BINGO FUN - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. get a VP-Ask to enroll to enroll
  2. check hold explaination
  3. bump it up for a good reason
  4. thank customer for being a TD customer
  5. Unlock OLB account
  6. answer a call in a new way
  7. Discuss TD Alerts
  8. wish your customer a happy birthday
  9. make your customer laugh
  10. Tell your customer a clean joke
  11. Get a VP-Declined to enroll
  12. encourage team members day
  13. 15 stimulus calls in 1 day
  14. explain TOP to a customer
  15. give a brief recap an a fond farewell
  16. say:im glad i was able to help you today
  17. Use true empathy statements
  18. encourage a fraud/tech/CRT agent
  19. get a vp-accepted to enrool
  20. a customer cries for joy!
  21. Inform customer about TDASAP
  22. manual auth that passes on first 2 qs
  23. state customers name 3 times
  24. make an upset Customer happy