manual auth that passes on first 2 qs make an upset Customer happy wish your customer a happy birthday answer a call in a new way say:im glad i was able to help you today encourage a fraud/tech/CRT agent encourage team members day check hold explaination thank customer for being a TD customer a customer cries for joy! Use true empathy statements Discuss TD Alerts Get a VP- Declined to enroll 15 stimulus calls in 1 day explain TOP to a customer get a vp- accepted to enrool bump it up for a good reason Inform customer about TDASAP make your customer laugh state customers name 3 times Tell your customer a clean joke give a brief recap an a fond farewell Unlock OLB account get a VP- Ask to enroll to enroll manual auth that passes on first 2 qs make an upset Customer happy wish your customer a happy birthday answer a call in a new way say:im glad i was able to help you today encourage a fraud/tech/CRT agent encourage team members day check hold explaination thank customer for being a TD customer a customer cries for joy! Use true empathy statements Discuss TD Alerts Get a VP- Declined to enroll 15 stimulus calls in 1 day explain TOP to a customer get a vp- accepted to enrool bump it up for a good reason Inform customer about TDASAP make your customer laugh state customers name 3 times Tell your customer a clean joke give a brief recap an a fond farewell Unlock OLB account get a VP- Ask to enroll to enroll
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
manual auth that passes on first 2 qs
make an upset Customer happy
wish your customer a happy birthday
answer a call in a new way
say:im glad i was able to help you today
encourage a fraud/tech/CRT agent
encourage team members day
check hold explaination
thank customer for being a TD customer
a customer cries for joy!
Use true empathy statements
Discuss TD Alerts
Get a VP-Declined to enroll
15 stimulus calls in 1 day
explain TOP to a customer
get a vp-accepted to enrool
bump it up for a good reason
Inform customer about TDASAP
make your customer laugh
state customers name 3 times
Tell your customer a clean joke
give a brief recap an a fond farewell
Unlock OLB account
get a VP-Ask to enroll to enroll