Alexmentionsyour name ina Survey5 days ofpostinginspirationalquote(with picture)updates chat0 Past DueCommitments(10 days)6Savesno auximmediatelybefore &after Lunch(5 Days)available inqueueatstart time(5 Days)4ConvertedScores in1 Week!Post ajoke/riddlein updateschat (10Days)7ConvertedScoreLeads100%EasyScore(month)SATMoffered(silentobservation)educated onSelf Service(silentobservation)10 MyADPs95%HCTusage(month)The MostMYADPs(month)3Savespost helpfulyear-endinfo inupdates chat(5x)95%resolutionRate(month)AllPromoterSurveys(EASY/OSATfor the Month)EngagementInitiated(SilentObservation)Top RightQuadrant(month)5MyADPsin 1 week!Hold TimeAcknowledgeduring SilentObservationConcernAcknowledged /Empathyobserved (silentobservation)Alexmentionsyour name ina Survey5 days ofpostinginspirationalquote(with picture)updates chat0 Past DueCommitments(10 days)6Savesno auximmediatelybefore &after Lunch(5 Days)available inqueueatstart time(5 Days)4ConvertedScores in1 Week!Post ajoke/riddlein updateschat (10Days)7ConvertedScoreLeads100%EasyScore(month)SATMoffered(silentobservation)educated onSelf Service(silentobservation)10 MyADPs95%HCTusage(month)The MostMYADPs(month)3Savespost helpfulyear-endinfo inupdates chat(5x)95%resolutionRate(month)AllPromoterSurveys(EASY/OSATfor the Month)EngagementInitiated(SilentObservation)Top RightQuadrant(month)5MyADPsin 1 week!Hold TimeAcknowledgeduring SilentObservationConcernAcknowledged /Empathyobserved (silentobservation)

Wes'Side Bingo - January - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Alex mentions your name in a Survey
  2. 5 days of posting inspirational quote (with picture) updates chat
  3. 0 Past Due Commitments (10 days)
  4. 6 Saves
  5. no aux immediately before & after Lunch (5 Days)
  6. available in queue at start time (5 Days)
  7. 4 Converted Scores in 1 Week!
  8. Post a joke/riddle in updates chat (10 Days)
  9. 7 Converted Score Leads
  10. 100% Easy Score (month)
  11. SATM offered (silent observation)
  12. educated on Self Service (silent observation)
  13. 10 My ADPs
  14. 95% HCT usage (month)
  15. The Most MYADPs (month)
  16. 3 Saves
  17. post helpful year-end info in updates chat (5x)
  18. 95% resolution Rate (month)
  19. All Promoter Surveys (EASY/OSAT for the Month)
  20. Engagement Initiated (Silent Observation)
  21. Top Right Quadrant (month)
  22. 5 MyADPs in 1 week!
  23. Hold Time Acknowledge during Silent Observation
  24. Concern Acknowledged / Empathy observed (silent observation)