4ConvertedScores in1 Week!95%HCTusage(month)AllPromoterSurveys(EASY/OSATfor the Month)5MyADPsin 1 week!Hold TimeAcknowledgeduring SilentObservationThe MostMYADPs(month)10 MyADPsno auximmediatelybefore &after Lunch(5 Days)ConcernAcknowledged /Empathyobserved (silentobservation)EngagementInitiated(SilentObservation)7ConvertedScoreLeadsavailable inqueueatstart time(5 Days)Alexmentionsyour name ina SurveyTop RightQuadrant(month)3Saves6Saves100%EasyScore(month)post helpfulyear-endinfo inupdates chat(5x)SATMoffered(silentobservation)0 Past DueCommitments(10 days)Post ajoke/riddlein updateschat (10Days)5 days ofpostinginspirationalquote(with picture)updates chat95%resolutionRate(month)educated onSelf Service(silentobservation)4ConvertedScores in1 Week!95%HCTusage(month)AllPromoterSurveys(EASY/OSATfor the Month)5MyADPsin 1 week!Hold TimeAcknowledgeduring SilentObservationThe MostMYADPs(month)10 MyADPsno auximmediatelybefore &after Lunch(5 Days)ConcernAcknowledged /Empathyobserved (silentobservation)EngagementInitiated(SilentObservation)7ConvertedScoreLeadsavailable inqueueatstart time(5 Days)Alexmentionsyour name ina SurveyTop RightQuadrant(month)3Saves6Saves100%EasyScore(month)post helpfulyear-endinfo inupdates chat(5x)SATMoffered(silentobservation)0 Past DueCommitments(10 days)Post ajoke/riddlein updateschat (10Days)5 days ofpostinginspirationalquote(with picture)updates chat95%resolutionRate(month)educated onSelf Service(silentobservation)

Wes'Side Bingo - January - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 4 Converted Scores in 1 Week!
  2. 95% HCT usage (month)
  3. All Promoter Surveys (EASY/OSAT for the Month)
  4. 5 MyADPs in 1 week!
  5. Hold Time Acknowledge during Silent Observation
  6. The Most MYADPs (month)
  7. 10 My ADPs
  8. no aux immediately before & after Lunch (5 Days)
  9. Concern Acknowledged / Empathy observed (silent observation)
  10. Engagement Initiated (Silent Observation)
  11. 7 Converted Score Leads
  12. available in queue at start time (5 Days)
  13. Alex mentions your name in a Survey
  14. Top Right Quadrant (month)
  15. 3 Saves
  16. 6 Saves
  17. 100% Easy Score (month)
  18. post helpful year-end info in updates chat (5x)
  19. SATM offered (silent observation)
  20. 0 Past Due Commitments (10 days)
  21. Post a joke/riddle in updates chat (10 Days)
  22. 5 days of posting inspirational quote (with picture) updates chat
  23. 95% resolution Rate (month)
  24. educated on Self Service (silent observation)