ConcernAcknowledged /Empathyobserved (silentobservation)educated onSelf Service(silentobservation)SATMoffered(silentobservation)no auximmediatelybefore &after Lunch(5 Days)10 MyADPsEngagementInitiated(SilentObservation)0 Past DueCommitments(10 days)post helpfulyear-endinfo inupdates chat(5x)100%EasyScore(month)Alexmentionsyour name ina Surveyavailable inqueueatstart time(5 Days)Top RightQuadrant(month)Hold TimeAcknowledgeduring SilentObservation7ConvertedScoreLeads95%HCTusage(month)3Saves6Saves4ConvertedScores in1 Week!Post ajoke/riddlein updateschat (10Days)AllPromoterSurveys(EASY/OSATfor the Month)The MostMYADPs(month)5MyADPsin 1 week!95%resolutionRate(month)5 days ofpostinginspirationalquote(with picture)updates chatConcernAcknowledged /Empathyobserved (silentobservation)educated onSelf Service(silentobservation)SATMoffered(silentobservation)no auximmediatelybefore &after Lunch(5 Days)10 MyADPsEngagementInitiated(SilentObservation)0 Past DueCommitments(10 days)post helpfulyear-endinfo inupdates chat(5x)100%EasyScore(month)Alexmentionsyour name ina Surveyavailable inqueueatstart time(5 Days)Top RightQuadrant(month)Hold TimeAcknowledgeduring SilentObservation7ConvertedScoreLeads95%HCTusage(month)3Saves6Saves4ConvertedScores in1 Week!Post ajoke/riddlein updateschat (10Days)AllPromoterSurveys(EASY/OSATfor the Month)The MostMYADPs(month)5MyADPsin 1 week!95%resolutionRate(month)5 days ofpostinginspirationalquote(with picture)updates chat

Wes'Side Bingo - January - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Concern Acknowledged / Empathy observed (silent observation)
  2. educated on Self Service (silent observation)
  3. SATM offered (silent observation)
  4. no aux immediately before & after Lunch (5 Days)
  5. 10 My ADPs
  6. Engagement Initiated (Silent Observation)
  7. 0 Past Due Commitments (10 days)
  8. post helpful year-end info in updates chat (5x)
  9. 100% Easy Score (month)
  10. Alex mentions your name in a Survey
  11. available in queue at start time (5 Days)
  12. Top Right Quadrant (month)
  13. Hold Time Acknowledge during Silent Observation
  14. 7 Converted Score Leads
  15. 95% HCT usage (month)
  16. 3 Saves
  17. 6 Saves
  18. 4 Converted Scores in 1 Week!
  19. Post a joke/riddle in updates chat (10 Days)
  20. All Promoter Surveys (EASY/OSAT for the Month)
  21. The Most MYADPs (month)
  22. 5 MyADPs in 1 week!
  23. 95% resolution Rate (month)
  24. 5 days of posting inspirational quote (with picture) updates chat