5 days ofpostinginspirationalquote(with picture)updates chateducated onSelf Service(silentobservation)SATMoffered(silentobservation)AllPromoterSurveys(EASY/OSATfor the Month)7ConvertedScoreLeads4ConvertedScores in1 Week!post helpfulyear-endinfo inupdates chat(5x)0 Past DueCommitments(10 days)5MyADPsin 1 week!Post ajoke/riddlein updateschat (10Days)Top RightQuadrant(month)EngagementInitiated(SilentObservation)no auximmediatelybefore &after Lunch(5 Days)6Saves95%resolutionRate(month)The MostMYADPs(month)Hold TimeAcknowledgeduring SilentObservationConcernAcknowledged /Empathyobserved (silentobservation)95%HCTusage(month)Alexmentionsyour name ina Survey100%EasyScore(month)3Saves10 MyADPsavailable inqueueatstart time(5 Days)5 days ofpostinginspirationalquote(with picture)updates chateducated onSelf Service(silentobservation)SATMoffered(silentobservation)AllPromoterSurveys(EASY/OSATfor the Month)7ConvertedScoreLeads4ConvertedScores in1 Week!post helpfulyear-endinfo inupdates chat(5x)0 Past DueCommitments(10 days)5MyADPsin 1 week!Post ajoke/riddlein updateschat (10Days)Top RightQuadrant(month)EngagementInitiated(SilentObservation)no auximmediatelybefore &after Lunch(5 Days)6Saves95%resolutionRate(month)The MostMYADPs(month)Hold TimeAcknowledgeduring SilentObservationConcernAcknowledged /Empathyobserved (silentobservation)95%HCTusage(month)Alexmentionsyour name ina Survey100%EasyScore(month)3Saves10 MyADPsavailable inqueueatstart time(5 Days)

Wes'Side Bingo - January - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 days of posting inspirational quote (with picture) updates chat
  2. educated on Self Service (silent observation)
  3. SATM offered (silent observation)
  4. All Promoter Surveys (EASY/OSAT for the Month)
  5. 7 Converted Score Leads
  6. 4 Converted Scores in 1 Week!
  7. post helpful year-end info in updates chat (5x)
  8. 0 Past Due Commitments (10 days)
  9. 5 MyADPs in 1 week!
  10. Post a joke/riddle in updates chat (10 Days)
  11. Top Right Quadrant (month)
  12. Engagement Initiated (Silent Observation)
  13. no aux immediately before & after Lunch (5 Days)
  14. 6 Saves
  15. 95% resolution Rate (month)
  16. The Most MYADPs (month)
  17. Hold Time Acknowledge during Silent Observation
  18. Concern Acknowledged / Empathy observed (silent observation)
  19. 95% HCT usage (month)
  20. Alex mentions your name in a Survey
  21. 100% Easy Score (month)
  22. 3 Saves
  23. 10 My ADPs
  24. available in queue at start time (5 Days)