(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PC Updates you've been pushing off make you reboot
Queue reaches 3 or more holding
At least one call reaches >10 min in queue
Come back from break/lunch with more calls holding than when you left
Create >5 VPN users throughout the day
Get 3 or more tickets assigned to you throughout the day
*WILD* - a call for something you've never dealt with before
Customer says "at least it's Friday" on a call
Get a Heritage Earthlink call or ticket
Have to setup security contacts for a cust that has none
Get a call from someone you previously transferred
Have at least 2 team members on PTO
Add a new whitelist for Pet Valu
Say "hi" to Dwayne Watson
Have a call that lasts for more than an hour
Your Mitel Agent States' pie chart is all yellow/red
Customer wants to build a new tunnel but has no specs
Kinney Drugs makes changes on at least 3 CPEs
Get a call for "VPN slowness"
End up with more open tickets than what you started with
Have to explain to cust that new local networks are added by Data
Asked by Q if you can "take a call"
Get a call for someone that can't login to the portal
Data/SDWAN transfers a cust that has no firewall service
