(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Kinney Drugs makes changes on at least 3 CPEs
Have to setup security contacts for a cust that has none
*WILD* - a call for something you've never dealt with before
Asked by Q if you can "take a call"
Get 3 or more tickets assigned to you throughout the day
At least one call reaches >10 min in queue
PC Updates you've been pushing off make you reboot
Get a call from someone you previously transferred
Your Mitel Agent States' pie chart is all yellow/red
End up with more open tickets than what you started with
Get a Heritage Earthlink call or ticket
Get a call for someone that can't login to the portal
Data/SDWAN transfers a cust that has no firewall service
Add a new whitelist for Pet Valu
Queue reaches 3 or more holding
Come back from break/lunch with more calls holding than when you left
Get a call for "VPN slowness"
Have at least 2 team members on PTO
Create >5 VPN users throughout the day
Customer says "at least it's Friday" on a call
Customer wants to build a new tunnel but has no specs
Have to explain to cust that new local networks are added by Data
