(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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a customer made me laugh
participated in Fun squad challenge
helped a customer with getting logged in
was a hero to customer
have a positive NPS score
de escalated a customer
updated my time today
heard a baby/animal in the background of your call
Found new feature/product on x1
made a customer laugh
upsold an account (adding anything they didnt have before)