(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-USE 4Qs
B-Clean something in the office
N-SELL A FIRE POLICY
O-follow up on a missed opportunity
G-compliment a team member
I-Do one
nice thing for someone in the office
G-Get 5 online reviews
O-SPEAK TO A CUSTOMER WHO IS A SINGLE FEMALE
N-Calm an angry customer
N-Get a referral
O-Ask a teammate
to help you role play on a topic you struggle with
O-SELL A WHOLE LIFE FOR A CHILD
O-Take two payments
N-QUOTE AN AUTO
B-SET AN APPOINTMENT
G-COMPLETE 1 ECRM TASK/FOLLOW-UP
B-PIVOT TO LIFE
G-ADD DS&S TO A CUSTOMER'S POLICY (WITH PERMISSION)
G-Get through
an entire call without using the word "um"