(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-SPEAK TO A CUSTOMER WHO OWNS A HONDA
O-SPEAK TO A CUSTOMER WHO IS A SINGLE FEMALE
B-PIVOT TO LIFE
G-Get 5 online reviews
O-follow up on a missed opportunity
G-compliment a team member
N-SELL A FIRE POLICY
G-ADD DS&S TO A CUSTOMER'S POLICY (WITH PERMISSION)
I-USE 4Qs
B-SET AN APPOINTMENT
O-Take two payments
I-PIVOT TO DI
B-Clean something in the office
O-SELL A WHOLE LIFE FOR A CHILD
N-Calm an angry customer
O-Ask a teammate
to help you role play on a topic you struggle with
I-SPEAK TO A CUSTOMER WHO OWNS A FORD
G-Get through
an entire call without using the word "um"