Acknow-ledge 5people inthe hallwayAnswerphonecorrectlyTalk to thept aboutwhat theyneedThankcoworkersforassistanceExplainvisitationpolicyGive arealistictimeestimateManage upa differentdepartmentThanksomeonefor sharingconcernsMaximizetime bybundlingcaresThank adifferentdepartmentThoroughand clearhandoffThankfamilymembersfor supportThank thept for lettingus care forthem10/5RuleManageUp aCoworkerExplaindurationof aprocedureIntroduceYourself tosomeonenewManageUpYourselfWhat elsecan I dofor you? Ihave timeSmileand sayhelloHelpsomeonewho is lostfind their wayExplainmy roleUse thephrase . .Our priorityis . . .ManageUp aPhysicianAcknow-ledge 5people inthe hallwayAnswerphonecorrectlyTalk to thept aboutwhat theyneedThankcoworkersforassistanceExplainvisitationpolicyGive arealistictimeestimateManage upa differentdepartmentThanksomeonefor sharingconcernsMaximizetime bybundlingcaresThank adifferentdepartmentThoroughand clearhandoffThankfamilymembersfor supportThank thept for lettingus care forthem10/5RuleManageUp aCoworkerExplaindurationof aprocedureIntroduceYourself tosomeonenewManageUpYourselfWhat elsecan I dofor you? Ihave timeSmileand sayhelloHelpsomeonewho is lostfind their wayExplainmy roleUse thephrase . .Our priorityis . . .ManageUp aPhysician

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknow-ledge 5 people in the hallway
  2. Answer phone correctly
  3. Talk to the pt about what they need
  4. Thank coworkers for assistance
  5. Explain visitation policy
  6. Give a realistic time estimate
  7. Manage up a different department
  8. Thank someone for sharing concerns
  9. Maximize time by bundling cares
  10. Thank a different department
  11. Thorough and clear handoff
  12. Thank family members for support
  13. Thank the pt for letting us care for them
  14. 10/5 Rule
  15. Manage Up a Coworker
  16. Explain duration of a procedure
  17. Introduce Yourself to someone new
  18. Manage Up Yourself
  19. What else can I do for you? I have time
  20. Smile and say hello
  21. Help someone who is lost find their way
  22. Explain my role
  23. Use the phrase . . Our priority is . . .
  24. Manage Up a Physician