Manage Up a Physician Acknow- ledge 5 people in the hallway What else can I do for you? I have time Thank the pt for letting us care for them Explain duration of a procedure Manage Up a Coworker Manage up a different department Talk to the pt about what they need 10/5 Rule Explain my role Thank coworkers for assistance Thank a different department Answer phone correctly Explain visitation policy Thorough and clear handoff Maximize time by bundling cares Help someone who is lost find their way Thank someone for sharing concerns Use the phrase . . Our priority is . . . Manage Up Yourself Smile and say hello Give a realistic time estimate Thank family members for support Introduce Yourself to someone new Manage Up a Physician Acknow- ledge 5 people in the hallway What else can I do for you? I have time Thank the pt for letting us care for them Explain duration of a procedure Manage Up a Coworker Manage up a different department Talk to the pt about what they need 10/5 Rule Explain my role Thank coworkers for assistance Thank a different department Answer phone correctly Explain visitation policy Thorough and clear handoff Maximize time by bundling cares Help someone who is lost find their way Thank someone for sharing concerns Use the phrase . . Our priority is . . . Manage Up Yourself Smile and say hello Give a realistic time estimate Thank family members for support Introduce Yourself to someone new
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Manage Up a Physician
Acknow-ledge 5 people in the hallway
What else can I do for you? I have time
Thank the pt for letting us care for them
Explain duration of a procedure
Manage Up a Coworker
Manage up a different department
Talk to the pt about what they need
10/5 Rule
Explain my role
Thank coworkers for assistance
Thank a different department
Answer phone correctly
Explain visitation policy
Thorough and clear handoff
Maximize time by bundling cares
Help someone who is lost find their way
Thank someone for sharing concerns
Use the phrase . . Our priority is . . .
Manage Up Yourself
Smile and say hello
Give a realistic time estimate
Thank family members for support
Introduce Yourself to someone new