Answer phone correctly Thank someone for sharing concerns Manage up a different department Manage Up a Coworker Explain visitation policy Explain my role 10/5 Rule Help someone who is lost find their way Manage Up a Physician Talk to the pt about what they need Thank coworkers for assistance Thank a different department Manage Up Yourself Explain duration of a procedure Thorough and clear handoff Maximize time by bundling cares Give a realistic time estimate Thank the pt for letting us care for them Acknow- ledge 5 people in the hallway Smile and say hello Introduce Yourself to someone new Thank family members for support Use the phrase . . Our priority is . . . What else can I do for you? I have time Answer phone correctly Thank someone for sharing concerns Manage up a different department Manage Up a Coworker Explain visitation policy Explain my role 10/5 Rule Help someone who is lost find their way Manage Up a Physician Talk to the pt about what they need Thank coworkers for assistance Thank a different department Manage Up Yourself Explain duration of a procedure Thorough and clear handoff Maximize time by bundling cares Give a realistic time estimate Thank the pt for letting us care for them Acknow- ledge 5 people in the hallway Smile and say hello Introduce Yourself to someone new Thank family members for support Use the phrase . . Our priority is . . . What else can I do for you? I have time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Answer phone correctly
Thank someone for sharing concerns
Manage up a different department
Manage Up a Coworker
Explain visitation policy
Explain my role
10/5 Rule
Help someone who is lost find their way
Manage Up a Physician
Talk to the pt about what they need
Thank coworkers for assistance
Thank a different department
Manage Up Yourself
Explain duration of a procedure
Thorough and clear handoff
Maximize time by bundling cares
Give a realistic time estimate
Thank the pt for letting us care for them
Acknow-ledge 5 people in the hallway
Smile and say hello
Introduce Yourself to someone new
Thank family members for support
Use the phrase . . Our priority is . . .
What else can I do for you? I have time