Thorough and clear handoff Introduce Yourself to someone new Explain my role Smile and say hello Explain duration of a procedure Answer phone correctly Help someone who is lost find their way What else can I do for you? I have time Thank the pt for letting us care for them 10/5 Rule Give a realistic time estimate Manage Up Yourself Thank a different department Talk to the pt about what they need Thank someone for sharing concerns Manage Up a Physician Manage up a different department Explain visitation policy Thank family members for support Thank coworkers for assistance Maximize time by bundling cares Manage Up a Coworker Use the phrase . . Our priority is . . . Acknow- ledge 5 people in the hallway Thorough and clear handoff Introduce Yourself to someone new Explain my role Smile and say hello Explain duration of a procedure Answer phone correctly Help someone who is lost find their way What else can I do for you? I have time Thank the pt for letting us care for them 10/5 Rule Give a realistic time estimate Manage Up Yourself Thank a different department Talk to the pt about what they need Thank someone for sharing concerns Manage Up a Physician Manage up a different department Explain visitation policy Thank family members for support Thank coworkers for assistance Maximize time by bundling cares Manage Up a Coworker Use the phrase . . Our priority is . . . Acknow- ledge 5 people in the hallway
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thorough and clear handoff
Introduce Yourself to someone new
Explain my role
Smile and say hello
Explain duration of a procedure
Answer phone correctly
Help someone who is lost find their way
What else can I do for you? I have time
Thank the pt for letting us care for them
10/5 Rule
Give a realistic time estimate
Manage Up Yourself
Thank a different department
Talk to the pt about what they need
Thank someone for sharing concerns
Manage Up a Physician
Manage up a different department
Explain visitation policy
Thank family members for support
Thank coworkers for assistance
Maximize time by bundling cares
Manage Up a Coworker
Use the phrase . . Our priority is . . .
Acknow-ledge 5 people in the hallway