Answer phone correctly Manage Up a Coworker Thorough and clear handoff 10/5 Rule Acknow- ledge 5 people in the hallway Smile and say hello Thank family members for support Manage Up Yourself Manage up a different department Thank the pt for letting us care for them Give a realistic time estimate What else can I do for you? I have time Explain my role Thank coworkers for assistance Explain duration of a procedure Thank a different department Use the phrase . . Our priority is . . . Explain visitation policy Help someone who is lost find their way Introduce Yourself to someone new Thank someone for sharing concerns Manage Up a Physician Maximize time by bundling cares Talk to the pt about what they need Answer phone correctly Manage Up a Coworker Thorough and clear handoff 10/5 Rule Acknow- ledge 5 people in the hallway Smile and say hello Thank family members for support Manage Up Yourself Manage up a different department Thank the pt for letting us care for them Give a realistic time estimate What else can I do for you? I have time Explain my role Thank coworkers for assistance Explain duration of a procedure Thank a different department Use the phrase . . Our priority is . . . Explain visitation policy Help someone who is lost find their way Introduce Yourself to someone new Thank someone for sharing concerns Manage Up a Physician Maximize time by bundling cares Talk to the pt about what they need
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Answer phone correctly
Manage Up a Coworker
Thorough and clear handoff
10/5 Rule
Acknow-ledge 5 people in the hallway
Smile and say hello
Thank family members for support
Manage Up Yourself
Manage up a different department
Thank the pt for letting us care for them
Give a realistic time estimate
What else can I do for you? I have time
Explain my role
Thank coworkers for assistance
Explain duration of a procedure
Thank a different department
Use the phrase . . Our priority is . . .
Explain visitation policy
Help someone who is lost find their way
Introduce Yourself to someone new
Thank someone for sharing concerns
Manage Up a Physician
Maximize time by bundling cares
Talk to the pt about what they need