Talk to thept aboutwhat theyneedThank adifferentdepartmentExplainmy roleThanksomeonefor sharingconcernsExplaindurationof aprocedureThank thept for lettingus care forthemSmileand sayhelloWhat elsecan I dofor you? Ihave timeExplainvisitationpolicyAnswerphonecorrectlyManageUp aCoworkerIntroduceYourself tosomeonenewThankcoworkersforassistanceGive arealistictimeestimateAcknow-ledge 5people inthe hallwayThoroughand clearhandoffMaximizetime bybundlingcaresManageUp aPhysicianManageUpYourselfHelpsomeonewho is lostfind their wayThankfamilymembersfor supportManage upa differentdepartment10/5RuleUse thephrase . .Our priorityis . . .Talk to thept aboutwhat theyneedThank adifferentdepartmentExplainmy roleThanksomeonefor sharingconcernsExplaindurationof aprocedureThank thept for lettingus care forthemSmileand sayhelloWhat elsecan I dofor you? Ihave timeExplainvisitationpolicyAnswerphonecorrectlyManageUp aCoworkerIntroduceYourself tosomeonenewThankcoworkersforassistanceGive arealistictimeestimateAcknow-ledge 5people inthe hallwayThoroughand clearhandoffMaximizetime bybundlingcaresManageUp aPhysicianManageUpYourselfHelpsomeonewho is lostfind their wayThankfamilymembersfor supportManage upa differentdepartment10/5RuleUse thephrase . .Our priorityis . . .

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to the pt about what they need
  2. Thank a different department
  3. Explain my role
  4. Thank someone for sharing concerns
  5. Explain duration of a procedure
  6. Thank the pt for letting us care for them
  7. Smile and say hello
  8. What else can I do for you? I have time
  9. Explain visitation policy
  10. Answer phone correctly
  11. Manage Up a Coworker
  12. Introduce Yourself to someone new
  13. Thank coworkers for assistance
  14. Give a realistic time estimate
  15. Acknow-ledge 5 people in the hallway
  16. Thorough and clear handoff
  17. Maximize time by bundling cares
  18. Manage Up a Physician
  19. Manage Up Yourself
  20. Help someone who is lost find their way
  21. Thank family members for support
  22. Manage up a different department
  23. 10/5 Rule
  24. Use the phrase . . Our priority is . . .