Introduce Yourself to someone new Thorough and clear handoff What else can I do for you? I have time Smile and say hello Thank a different department Manage Up Yourself Thank family members for support Thank someone for sharing concerns Explain my role 10/5 Rule Manage up a different department Manage Up a Coworker Acknow- ledge 5 people in the hallway Explain visitation policy Answer phone correctly Thank coworkers for assistance Explain duration of a procedure Talk to the pt about what they need Help someone who is lost find their way Thank the pt for letting us care for them Give a realistic time estimate Maximize time by bundling cares Use the phrase . . Our priority is . . . Manage Up a Physician Introduce Yourself to someone new Thorough and clear handoff What else can I do for you? I have time Smile and say hello Thank a different department Manage Up Yourself Thank family members for support Thank someone for sharing concerns Explain my role 10/5 Rule Manage up a different department Manage Up a Coworker Acknow- ledge 5 people in the hallway Explain visitation policy Answer phone correctly Thank coworkers for assistance Explain duration of a procedure Talk to the pt about what they need Help someone who is lost find their way Thank the pt for letting us care for them Give a realistic time estimate Maximize time by bundling cares Use the phrase . . Our priority is . . . Manage Up a Physician
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Introduce Yourself to someone new
Thorough and clear handoff
What else can I do for you? I have time
Smile and say hello
Thank a different department
Manage Up Yourself
Thank family members for support
Thank someone for sharing concerns
Explain my role
10/5 Rule
Manage up a different department
Manage Up a Coworker
Acknow-ledge 5 people in the hallway
Explain visitation policy
Answer phone correctly
Thank coworkers for assistance
Explain duration of a procedure
Talk to the pt about what they need
Help someone who is lost find their way
Thank the pt for letting us care for them
Give a realistic time estimate
Maximize time by bundling cares
Use the phrase . . Our priority is . . .
Manage Up a Physician