Manage upa differentdepartmentExplaindurationof aprocedureExplainvisitationpolicyManageUp aPhysicianThank thept for lettingus care forthemTalk to thept aboutwhat theyneedHelpsomeonewho is lostfind their way10/5RuleManageUpYourselfManageUp aCoworkerAcknow-ledge 5people inthe hallwayThankcoworkersforassistanceAnswerphonecorrectlyExplainmy roleThoroughand clearhandoffThanksomeonefor sharingconcernsGive arealistictimeestimateMaximizetime bybundlingcaresThank adifferentdepartmentWhat elsecan I dofor you? Ihave timeThankfamilymembersfor supportUse thephrase . .Our priorityis . . .IntroduceYourself tosomeonenewSmileand sayhelloManage upa differentdepartmentExplaindurationof aprocedureExplainvisitationpolicyManageUp aPhysicianThank thept for lettingus care forthemTalk to thept aboutwhat theyneedHelpsomeonewho is lostfind their way10/5RuleManageUpYourselfManageUp aCoworkerAcknow-ledge 5people inthe hallwayThankcoworkersforassistanceAnswerphonecorrectlyExplainmy roleThoroughand clearhandoffThanksomeonefor sharingconcernsGive arealistictimeestimateMaximizetime bybundlingcaresThank adifferentdepartmentWhat elsecan I dofor you? Ihave timeThankfamilymembersfor supportUse thephrase . .Our priorityis . . .IntroduceYourself tosomeonenewSmileand sayhello

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manage up a different department
  2. Explain duration of a procedure
  3. Explain visitation policy
  4. Manage Up a Physician
  5. Thank the pt for letting us care for them
  6. Talk to the pt about what they need
  7. Help someone who is lost find their way
  8. 10/5 Rule
  9. Manage Up Yourself
  10. Manage Up a Coworker
  11. Acknow-ledge 5 people in the hallway
  12. Thank coworkers for assistance
  13. Answer phone correctly
  14. Explain my role
  15. Thorough and clear handoff
  16. Thank someone for sharing concerns
  17. Give a realistic time estimate
  18. Maximize time by bundling cares
  19. Thank a different department
  20. What else can I do for you? I have time
  21. Thank family members for support
  22. Use the phrase . . Our priority is . . .
  23. Introduce Yourself to someone new
  24. Smile and say hello