Thoroughand clearhandoffIntroduceYourself tosomeonenewExplainmy roleSmileand sayhelloExplaindurationof aprocedureAnswerphonecorrectlyHelpsomeonewho is lostfind their wayWhat elsecan I dofor you? Ihave timeThank thept for lettingus care forthem10/5RuleGive arealistictimeestimateManageUpYourselfThank adifferentdepartmentTalk to thept aboutwhat theyneedThanksomeonefor sharingconcernsManageUp aPhysicianManage upa differentdepartmentExplainvisitationpolicyThankfamilymembersfor supportThankcoworkersforassistanceMaximizetime bybundlingcaresManageUp aCoworkerUse thephrase . .Our priorityis . . .Acknow-ledge 5people inthe hallwayThoroughand clearhandoffIntroduceYourself tosomeonenewExplainmy roleSmileand sayhelloExplaindurationof aprocedureAnswerphonecorrectlyHelpsomeonewho is lostfind their wayWhat elsecan I dofor you? Ihave timeThank thept for lettingus care forthem10/5RuleGive arealistictimeestimateManageUpYourselfThank adifferentdepartmentTalk to thept aboutwhat theyneedThanksomeonefor sharingconcernsManageUp aPhysicianManage upa differentdepartmentExplainvisitationpolicyThankfamilymembersfor supportThankcoworkersforassistanceMaximizetime bybundlingcaresManageUp aCoworkerUse thephrase . .Our priorityis . . .Acknow-ledge 5people inthe hallway

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thorough and clear handoff
  2. Introduce Yourself to someone new
  3. Explain my role
  4. Smile and say hello
  5. Explain duration of a procedure
  6. Answer phone correctly
  7. Help someone who is lost find their way
  8. What else can I do for you? I have time
  9. Thank the pt for letting us care for them
  10. 10/5 Rule
  11. Give a realistic time estimate
  12. Manage Up Yourself
  13. Thank a different department
  14. Talk to the pt about what they need
  15. Thank someone for sharing concerns
  16. Manage Up a Physician
  17. Manage up a different department
  18. Explain visitation policy
  19. Thank family members for support
  20. Thank coworkers for assistance
  21. Maximize time by bundling cares
  22. Manage Up a Coworker
  23. Use the phrase . . Our priority is . . .
  24. Acknow-ledge 5 people in the hallway