Thank adifferentdepartmentThankcoworkersforassistance10/5RuleThanksomeonefor sharingconcernsSmileand sayhelloWhat elsecan I dofor you? Ihave timeTalk to thept aboutwhat theyneedManageUpYourselfThoroughand clearhandoffGive arealistictimeestimateUse thephrase . .Our priorityis . . .ExplainvisitationpolicyManageUp aPhysicianThank thept for lettingus care forthemIntroduceYourself tosomeonenewAnswerphonecorrectlyThankfamilymembersfor supportHelpsomeonewho is lostfind their wayAcknow-ledge 5people inthe hallwayManageUp aCoworkerMaximizetime bybundlingcaresExplainmy roleManage upa differentdepartmentExplaindurationof aprocedureThank adifferentdepartmentThankcoworkersforassistance10/5RuleThanksomeonefor sharingconcernsSmileand sayhelloWhat elsecan I dofor you? Ihave timeTalk to thept aboutwhat theyneedManageUpYourselfThoroughand clearhandoffGive arealistictimeestimateUse thephrase . .Our priorityis . . .ExplainvisitationpolicyManageUp aPhysicianThank thept for lettingus care forthemIntroduceYourself tosomeonenewAnswerphonecorrectlyThankfamilymembersfor supportHelpsomeonewho is lostfind their wayAcknow-ledge 5people inthe hallwayManageUp aCoworkerMaximizetime bybundlingcaresExplainmy roleManage upa differentdepartmentExplaindurationof aprocedure

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a different department
  2. Thank coworkers for assistance
  3. 10/5 Rule
  4. Thank someone for sharing concerns
  5. Smile and say hello
  6. What else can I do for you? I have time
  7. Talk to the pt about what they need
  8. Manage Up Yourself
  9. Thorough and clear handoff
  10. Give a realistic time estimate
  11. Use the phrase . . Our priority is . . .
  12. Explain visitation policy
  13. Manage Up a Physician
  14. Thank the pt for letting us care for them
  15. Introduce Yourself to someone new
  16. Answer phone correctly
  17. Thank family members for support
  18. Help someone who is lost find their way
  19. Acknow-ledge 5 people in the hallway
  20. Manage Up a Coworker
  21. Maximize time by bundling cares
  22. Explain my role
  23. Manage up a different department
  24. Explain duration of a procedure