Team member gets COVID-19 3 QAs above 95 Received positive feedback QA score of 100 Team CE average of 96% or higher Supervisor call 5 QAs above 90 Participated in Bootcamp Training No attendance violations by week 6 No missing CE assignments by week 9 Registration extra shifts Everyone attends a Forum Hour No missing CE assignments by week 5 Angry caller Team bonding activity All time is submitted everyday for a week Call lasts over 30 minutes Didn't go "Call Not Answered" for a shift Escalation rate of 30% or lower for a week Team Lunch Caller asks to speak to President Eyring No missing CE assignments by week 13 Participate in the game of Clue Shadowed an agent from another team Team member gets COVID-19 3 QAs above 95 Received positive feedback QA score of 100 Team CE average of 96% or higher Supervisor call 5 QAs above 90 Participated in Bootcamp Training No attendance violations by week 6 No missing CE assignments by week 9 Registration extra shifts Everyone attends a Forum Hour No missing CE assignments by week 5 Angry caller Team bonding activity All time is submitted everyday for a week Call lasts over 30 minutes Didn't go "Call Not Answered" for a shift Escalation rate of 30% or lower for a week Team Lunch Caller asks to speak to President Eyring No missing CE assignments by week 13 Participate in the game of Clue Shadowed an agent from another team
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Team member gets COVID-19
3 QAs above 95
Received positive feedback
QA score of 100
Team CE average of 96% or higher
Supervisor call
5 QAs above 90
Participated in Bootcamp Training
No attendance violations by week 6
No missing CE assignments by week 9
Registration extra shifts
Everyone attends a Forum Hour
No missing CE assignments by week 5
Angry caller
Team bonding activity
All time is submitted everyday for a week
Call lasts over 30 minutes
Didn't go "Call Not Answered" for a shift
Escalation rate of 30% or lower for a week
Team Lunch
Caller asks to speak to President Eyring
No missing CE assignments
by week 13
Participate in the game of Clue
Shadowed an agent from another team