Angry caller No missing CE assignments by week 5 5 QAs above 90 No missing CE assignments by week 13 Didn't go "Call Not Answered" for a shift Registration extra shifts 3 QAs above 95 Team member gets COVID-19 No attendance violations by week 6 Received positive feedback Everyone attends a Forum Hour Shadowed an agent from another team Team CE average of 96% or higher All time is submitted everyday for a week Caller asks to speak to President Eyring Team Lunch No missing CE assignments by week 9 Team bonding activity Supervisor call QA score of 100 Escalation rate of 30% or lower for a week Call lasts over 30 minutes Participate in the game of Clue Participated in Bootcamp Training Angry caller No missing CE assignments by week 5 5 QAs above 90 No missing CE assignments by week 13 Didn't go "Call Not Answered" for a shift Registration extra shifts 3 QAs above 95 Team member gets COVID-19 No attendance violations by week 6 Received positive feedback Everyone attends a Forum Hour Shadowed an agent from another team Team CE average of 96% or higher All time is submitted everyday for a week Caller asks to speak to President Eyring Team Lunch No missing CE assignments by week 9 Team bonding activity Supervisor call QA score of 100 Escalation rate of 30% or lower for a week Call lasts over 30 minutes Participate in the game of Clue Participated in Bootcamp Training
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Angry caller
No missing CE assignments by week 5
5 QAs above 90
No missing CE assignments
by week 13
Didn't go "Call Not Answered" for a shift
Registration extra shifts
3 QAs above 95
Team member gets COVID-19
No attendance violations by week 6
Received positive feedback
Everyone attends a Forum Hour
Shadowed an agent from another team
Team CE average of 96% or higher
All time is submitted everyday for a week
Caller asks to speak to President Eyring
Team Lunch
No missing CE assignments by week 9
Team bonding activity
Supervisor call
QA score of 100
Escalation rate of 30% or lower for a week
Call lasts over 30 minutes
Participate in the game of Clue
Participated in Bootcamp Training