Team CE average of 96% or higher 3 QAs above 95 Shadowed an agent from another team Received positive feedback 5 QAs above 90 Call lasts over 30 minutes No missing CE assignments by week 13 Team Lunch Supervisor call Caller asks to speak to President Eyring Team bonding activity Registration extra shifts Team member gets COVID-19 All time is submitted everyday for a week Participate in the game of Clue Participated in Bootcamp Training No missing CE assignments by week 9 Escalation rate of 30% or lower for a week No missing CE assignments by week 5 No attendance violations by week 6 QA score of 100 Didn't go "Call Not Answered" for a shift Angry caller Everyone attends a Forum Hour Team CE average of 96% or higher 3 QAs above 95 Shadowed an agent from another team Received positive feedback 5 QAs above 90 Call lasts over 30 minutes No missing CE assignments by week 13 Team Lunch Supervisor call Caller asks to speak to President Eyring Team bonding activity Registration extra shifts Team member gets COVID-19 All time is submitted everyday for a week Participate in the game of Clue Participated in Bootcamp Training No missing CE assignments by week 9 Escalation rate of 30% or lower for a week No missing CE assignments by week 5 No attendance violations by week 6 QA score of 100 Didn't go "Call Not Answered" for a shift Angry caller Everyone attends a Forum Hour
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Team CE average of 96% or higher
3 QAs above 95
Shadowed an agent from another team
Received positive feedback
5 QAs above 90
Call lasts over 30 minutes
No missing CE assignments
by week 13
Team Lunch
Supervisor call
Caller asks to speak to President Eyring
Team bonding activity
Registration extra shifts
Team member gets COVID-19
All time is submitted everyday for a week
Participate in the game of Clue
Participated in Bootcamp Training
No missing CE assignments by week 9
Escalation rate of 30% or lower for a week
No missing CE assignments by week 5
No attendance violations by week 6
QA score of 100
Didn't go "Call Not Answered" for a shift
Angry caller
Everyone attends a Forum Hour