3 QAs above 95 Call lasts over 30 minutes No missing CE assignments by week 9 Didn't go "Call Not Answered" for a shift QA score of 100 Received positive feedback No missing CE assignments by week 5 Team CE average of 96% or higher No attendance violations by week 6 Escalation rate of 30% or lower for a week All time is submitted everyday for a week Participate in the game of Clue Registration extra shifts Team Lunch Caller asks to speak to President Eyring No missing CE assignments by week 13 Team bonding activity Team member gets COVID-19 Supervisor call Shadowed an agent from another team Everyone attends a Forum Hour Angry caller 5 QAs above 90 Participated in Bootcamp Training 3 QAs above 95 Call lasts over 30 minutes No missing CE assignments by week 9 Didn't go "Call Not Answered" for a shift QA score of 100 Received positive feedback No missing CE assignments by week 5 Team CE average of 96% or higher No attendance violations by week 6 Escalation rate of 30% or lower for a week All time is submitted everyday for a week Participate in the game of Clue Registration extra shifts Team Lunch Caller asks to speak to President Eyring No missing CE assignments by week 13 Team bonding activity Team member gets COVID-19 Supervisor call Shadowed an agent from another team Everyone attends a Forum Hour Angry caller 5 QAs above 90 Participated in Bootcamp Training
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
3 QAs above 95
Call lasts over 30 minutes
No missing CE assignments by week 9
Didn't go "Call Not Answered" for a shift
QA score of 100
Received positive feedback
No missing CE assignments by week 5
Team CE average of 96% or higher
No attendance violations by week 6
Escalation rate of 30% or lower for a week
All time is submitted everyday for a week
Participate in the game of Clue
Registration extra shifts
Team Lunch
Caller asks to speak to President Eyring
No missing CE assignments
by week 13
Team bonding activity
Team member gets COVID-19
Supervisor call
Shadowed an agent from another team
Everyone attends a Forum Hour
Angry caller
5 QAs above 90
Participated in Bootcamp Training