No missing CE assignments by week 13 Participated in Bootcamp Training Team Lunch QA score of 100 No missing CE assignments by week 9 Team bonding activity No attendance violations by week 6 Team member gets COVID-19 Received positive feedback Didn't go "Call Not Answered" for a shift No missing CE assignments by week 5 Escalation rate of 30% or lower for a week Call lasts over 30 minutes Caller asks to speak to President Eyring Supervisor call All time is submitted everyday for a week Participate in the game of Clue Angry caller 5 QAs above 90 Team CE average of 96% or higher 3 QAs above 95 Registration extra shifts Everyone attends a Forum Hour Shadowed an agent from another team No missing CE assignments by week 13 Participated in Bootcamp Training Team Lunch QA score of 100 No missing CE assignments by week 9 Team bonding activity No attendance violations by week 6 Team member gets COVID-19 Received positive feedback Didn't go "Call Not Answered" for a shift No missing CE assignments by week 5 Escalation rate of 30% or lower for a week Call lasts over 30 minutes Caller asks to speak to President Eyring Supervisor call All time is submitted everyday for a week Participate in the game of Clue Angry caller 5 QAs above 90 Team CE average of 96% or higher 3 QAs above 95 Registration extra shifts Everyone attends a Forum Hour Shadowed an agent from another team
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No missing CE assignments
by week 13
Participated in Bootcamp Training
Team Lunch
QA score of 100
No missing CE assignments by week 9
Team bonding activity
No attendance violations by week 6
Team member gets COVID-19
Received positive feedback
Didn't go "Call Not Answered" for a shift
No missing CE assignments by week 5
Escalation rate of 30% or lower for a week
Call lasts over 30 minutes
Caller asks to speak to President Eyring
Supervisor call
All time is submitted everyday for a week
Participate in the game of Clue
Angry caller
5 QAs above 90
Team CE average of 96% or higher
3 QAs above 95
Registration extra shifts
Everyone attends a Forum Hour
Shadowed an agent from another team