Caller asks to speak to President Eyring No missing CE assignments by week 5 Call lasts over 30 minutes Team Lunch Team CE average of 96% or higher Escalation rate of 30% or lower for a week Received positive feedback Team member gets COVID-19 Everyone attends a Forum Hour Angry caller 5 QAs above 90 Registration extra shifts Shadowed an agent from another team Participated in Bootcamp Training 3 QAs above 95 No missing CE assignments by week 13 Team bonding activity All time is submitted everyday for a week No attendance violations by week 6 No missing CE assignments by week 9 QA score of 100 Participate in the game of Clue Supervisor call Didn't go "Call Not Answered" for a shift Caller asks to speak to President Eyring No missing CE assignments by week 5 Call lasts over 30 minutes Team Lunch Team CE average of 96% or higher Escalation rate of 30% or lower for a week Received positive feedback Team member gets COVID-19 Everyone attends a Forum Hour Angry caller 5 QAs above 90 Registration extra shifts Shadowed an agent from another team Participated in Bootcamp Training 3 QAs above 95 No missing CE assignments by week 13 Team bonding activity All time is submitted everyday for a week No attendance violations by week 6 No missing CE assignments by week 9 QA score of 100 Participate in the game of Clue Supervisor call Didn't go "Call Not Answered" for a shift
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Caller asks to speak to President Eyring
No missing CE assignments by week 5
Call lasts over 30 minutes
Team Lunch
Team CE average of 96% or higher
Escalation rate of 30% or lower for a week
Received positive feedback
Team member gets COVID-19
Everyone attends a Forum Hour
Angry caller
5 QAs above 90
Registration extra shifts
Shadowed an agent from another team
Participated in Bootcamp Training
3 QAs above 95
No missing CE assignments
by week 13
Team bonding activity
All time is submitted everyday for a week
No attendance violations by week 6
No missing CE assignments by week 9
QA score of 100
Participate in the game of Clue
Supervisor call
Didn't go "Call Not Answered" for a shift