Team member gets COVID-19 No attendance violations by week 6 Received positive feedback No missing CE assignments by week 13 QA score of 100 All time is submitted everyday for a week Shadowed an agent from another team No missing CE assignments by week 9 Participated in Bootcamp Training Caller asks to speak to President Eyring 3 QAs above 95 Team CE average of 96% or higher Didn't go "Call Not Answered" for a shift Angry caller 5 QAs above 90 Everyone attends a Forum Hour Call lasts over 30 minutes Participate in the game of Clue Supervisor call Escalation rate of 30% or lower for a week Team Lunch Registration extra shifts Team bonding activity No missing CE assignments by week 5 Team member gets COVID-19 No attendance violations by week 6 Received positive feedback No missing CE assignments by week 13 QA score of 100 All time is submitted everyday for a week Shadowed an agent from another team No missing CE assignments by week 9 Participated in Bootcamp Training Caller asks to speak to President Eyring 3 QAs above 95 Team CE average of 96% or higher Didn't go "Call Not Answered" for a shift Angry caller 5 QAs above 90 Everyone attends a Forum Hour Call lasts over 30 minutes Participate in the game of Clue Supervisor call Escalation rate of 30% or lower for a week Team Lunch Registration extra shifts Team bonding activity No missing CE assignments by week 5
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Team member gets COVID-19
No attendance violations by week 6
Received positive feedback
No missing CE assignments
by week 13
QA score of 100
All time is submitted everyday for a week
Shadowed an agent from another team
No missing CE assignments by week 9
Participated in Bootcamp Training
Caller asks to speak to President Eyring
3 QAs above 95
Team CE average of 96% or higher
Didn't go "Call Not Answered" for a shift
Angry caller
5 QAs above 90
Everyone attends a Forum Hour
Call lasts over 30 minutes
Participate in the game of Clue
Supervisor call
Escalation rate of 30% or lower for a week
Team Lunch
Registration extra shifts
Team bonding activity
No missing CE assignments by week 5