Angry caller No attendance violations by week 6 Received positive feedback Team member gets COVID-19 No missing CE assignments by week 5 3 QAs above 95 No missing CE assignments by week 9 Supervisor call Team CE average of 96% or higher Shadowed an agent from another team Caller asks to speak to President Eyring QA score of 100 Everyone attends a Forum Hour Didn't go "Call Not Answered" for a shift Call lasts over 30 minutes Registration extra shifts All time is submitted everyday for a week Escalation rate of 30% or lower for a week 5 QAs above 90 No missing CE assignments by week 13 Team Lunch Team bonding activity Participated in Bootcamp Training Participate in the game of Clue Angry caller No attendance violations by week 6 Received positive feedback Team member gets COVID-19 No missing CE assignments by week 5 3 QAs above 95 No missing CE assignments by week 9 Supervisor call Team CE average of 96% or higher Shadowed an agent from another team Caller asks to speak to President Eyring QA score of 100 Everyone attends a Forum Hour Didn't go "Call Not Answered" for a shift Call lasts over 30 minutes Registration extra shifts All time is submitted everyday for a week Escalation rate of 30% or lower for a week 5 QAs above 90 No missing CE assignments by week 13 Team Lunch Team bonding activity Participated in Bootcamp Training Participate in the game of Clue
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Angry caller
No attendance violations by week 6
Received positive feedback
Team member gets COVID-19
No missing CE assignments by week 5
3 QAs above 95
No missing CE assignments by week 9
Supervisor call
Team CE average of 96% or higher
Shadowed an agent from another team
Caller asks to speak to President Eyring
QA score of 100
Everyone attends a Forum Hour
Didn't go "Call Not Answered" for a shift
Call lasts over 30 minutes
Registration extra shifts
All time is submitted everyday for a week
Escalation rate of 30% or lower for a week
5 QAs above 90
No missing CE assignments
by week 13
Team Lunch
Team bonding activity
Participated in Bootcamp Training
Participate in the game of Clue