ACKNOWLEDGEMENT VERIFICATION ACTIVE LISTENING ATTENTIVENESS GREETING CARE ABOUT ME ATTENTIVENESS WILLINGNESS POSITIVE LANGUAGE EASY TO INTERACT POSITIVE LANGUAGE EASY TO INTERACT HOMETOWN SERVICE VERIFICATION MEET YOUR NEEDS RAPPORT WILLINGNESS ALERTS BE HELPFUL USE CUSTOMERS NAME GREETING GIVE NEXT STEPS E- BILL ALERTS TONE UNDERSTAND ME MEET YOUR NEEDS RAPPORT RESOLVE ME USE CUSTOMERS NAME SETTING EXPECTATIONS OFFER OPTIONS GIVE NEXT STEPS E- BILL SUMMARY ACTIVE LISTENING RESOLVE ME MAKE YOU FEEL HOMETOWN SERVICE CARE ABOUT ME UNDERSTAND ME TONE OFFER OPTIONS BE HELPFUL SUMMARY ACKNOWLEDGEMENT USE CUSTOMERS NAME SETTING EXPECTATIONS MAKE YOU FEEL ACKNOWLEDGEMENT VERIFICATION ACTIVE LISTENING ATTENTIVENESS GREETING CARE ABOUT ME ATTENTIVENESS WILLINGNESS POSITIVE LANGUAGE EASY TO INTERACT POSITIVE LANGUAGE EASY TO INTERACT HOMETOWN SERVICE VERIFICATION MEET YOUR NEEDS RAPPORT WILLINGNESS ALERTS BE HELPFUL USE CUSTOMERS NAME GREETING GIVE NEXT STEPS E- BILL ALERTS TONE UNDERSTAND ME MEET YOUR NEEDS RAPPORT RESOLVE ME USE CUSTOMERS NAME SETTING EXPECTATIONS OFFER OPTIONS GIVE NEXT STEPS E- BILL SUMMARY ACTIVE LISTENING RESOLVE ME MAKE YOU FEEL HOMETOWN SERVICE CARE ABOUT ME UNDERSTAND ME TONE OFFER OPTIONS BE HELPFUL SUMMARY ACKNOWLEDGEMENT USE CUSTOMERS NAME SETTING EXPECTATIONS MAKE YOU FEEL
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
ACKNOWLEDGEMENT
VERIFICATION
ACTIVE LISTENING
ATTENTIVENESS
GREETING
CARE ABOUT ME
ATTENTIVENESS
WILLINGNESS
POSITIVE LANGUAGE
EASY TO INTERACT
POSITIVE LANGUAGE
EASY TO INTERACT
HOMETOWN SERVICE
VERIFICATION
MEET YOUR NEEDS
RAPPORT
WILLINGNESS
ALERTS
BE HELPFUL
USE CUSTOMERS NAME
GREETING
GIVE NEXT STEPS
E-BILL
ALERTS
TONE
UNDERSTAND ME
MEET YOUR NEEDS
RAPPORT
RESOLVE ME
USE CUSTOMERS NAME
SETTING EXPECTATIONS
OFFER OPTIONS
GIVE NEXT STEPS
E-BILL
SUMMARY
ACTIVE LISTENING
RESOLVE ME
MAKE YOU FEEL
HOMETOWN SERVICE
CARE ABOUT ME
UNDERSTAND ME
TONE
OFFER OPTIONS
BE HELPFUL
SUMMARY
ACKNOWLEDGEMENT
USE CUSTOMERS NAME
SETTING EXPECTATIONS
MAKE YOU FEEL