SETTING EXPECTATIONS SETTING EXPECTATIONS EASY TO INTERACT USE CUSTOMERS NAME USE CUSTOMERS NAME HOMETOWN SERVICE BE HELPFUL RAPPORT RESOLVE ME ACTIVE LISTENING ACTIVE LISTENING MEET YOUR NEEDS GIVE NEXT STEPS VERIFICATION ALERTS MAKE YOU FEEL POSITIVE LANGUAGE WILLINGNESS CARE ABOUT ME POSITIVE LANGUAGE RAPPORT HOMETOWN SERVICE OFFER OPTIONS ATTENTIVENESS WILLINGNESS GREETING MAKE YOU FEEL EASY TO INTERACT CARE ABOUT ME ACKNOWLEDGEMENT BE HELPFUL ACKNOWLEDGEMENT OFFER OPTIONS SUMMARY USE CUSTOMERS NAME ATTENTIVENESS UNDERSTAND ME MEET YOUR NEEDS VERIFICATION SUMMARY E- BILL TONE UNDERSTAND ME RESOLVE ME TONE GREETING ALERTS E- BILL GIVE NEXT STEPS SETTING EXPECTATIONS SETTING EXPECTATIONS EASY TO INTERACT USE CUSTOMERS NAME USE CUSTOMERS NAME HOMETOWN SERVICE BE HELPFUL RAPPORT RESOLVE ME ACTIVE LISTENING ACTIVE LISTENING MEET YOUR NEEDS GIVE NEXT STEPS VERIFICATION ALERTS MAKE YOU FEEL POSITIVE LANGUAGE WILLINGNESS CARE ABOUT ME POSITIVE LANGUAGE RAPPORT HOMETOWN SERVICE OFFER OPTIONS ATTENTIVENESS WILLINGNESS GREETING MAKE YOU FEEL EASY TO INTERACT CARE ABOUT ME ACKNOWLEDGEMENT BE HELPFUL ACKNOWLEDGEMENT OFFER OPTIONS SUMMARY USE CUSTOMERS NAME ATTENTIVENESS UNDERSTAND ME MEET YOUR NEEDS VERIFICATION SUMMARY E- BILL TONE UNDERSTAND ME RESOLVE ME TONE GREETING ALERTS E- BILL GIVE NEXT STEPS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
SETTING EXPECTATIONS
SETTING EXPECTATIONS
EASY TO INTERACT
USE CUSTOMERS NAME
USE CUSTOMERS NAME
HOMETOWN SERVICE
BE HELPFUL
RAPPORT
RESOLVE ME
ACTIVE LISTENING
ACTIVE LISTENING
MEET YOUR NEEDS
GIVE NEXT STEPS
VERIFICATION
ALERTS
MAKE YOU FEEL
POSITIVE LANGUAGE
WILLINGNESS
CARE ABOUT ME
POSITIVE LANGUAGE
RAPPORT
HOMETOWN SERVICE
OFFER OPTIONS
ATTENTIVENESS
WILLINGNESS
GREETING
MAKE YOU FEEL
EASY TO INTERACT
CARE ABOUT ME
ACKNOWLEDGEMENT
BE HELPFUL
ACKNOWLEDGEMENT
OFFER OPTIONS
SUMMARY
USE CUSTOMERS NAME
ATTENTIVENESS
UNDERSTAND ME
MEET YOUR NEEDS
VERIFICATION
SUMMARY
E-BILL
TONE
UNDERSTAND ME
RESOLVE ME
TONE
GREETING
ALERTS
E-BILL
GIVE NEXT STEPS