ACTIVE LISTENING SUMMARY RESOLVE ME BE HELPFUL OFFER OPTIONS MEET YOUR NEEDS SUMMARY ACTIVE LISTENING CARE ABOUT ME GREETING GREETING POSITIVE LANGUAGE CARE ABOUT ME ALERTS BE HELPFUL ACKNOWLEDGEMENT GIVE NEXT STEPS E- BILL ALERTS POSITIVE LANGUAGE WILLINGNESS TONE RAPPORT USE CUSTOMERS NAME EASY TO INTERACT SETTING EXPECTATIONS UNDERSTAND ME MAKE YOU FEEL GIVE NEXT STEPS USE CUSTOMERS NAME ACKNOWLEDGEMENT RESOLVE ME HOMETOWN SERVICE SETTING EXPECTATIONS UNDERSTAND ME VERIFICATION ATTENTIVENESS USE CUSTOMERS NAME E- BILL OFFER OPTIONS WILLINGNESS HOMETOWN SERVICE ATTENTIVENESS MEET YOUR NEEDS TONE RAPPORT EASY TO INTERACT MAKE YOU FEEL VERIFICATION ACTIVE LISTENING SUMMARY RESOLVE ME BE HELPFUL OFFER OPTIONS MEET YOUR NEEDS SUMMARY ACTIVE LISTENING CARE ABOUT ME GREETING GREETING POSITIVE LANGUAGE CARE ABOUT ME ALERTS BE HELPFUL ACKNOWLEDGEMENT GIVE NEXT STEPS E- BILL ALERTS POSITIVE LANGUAGE WILLINGNESS TONE RAPPORT USE CUSTOMERS NAME EASY TO INTERACT SETTING EXPECTATIONS UNDERSTAND ME MAKE YOU FEEL GIVE NEXT STEPS USE CUSTOMERS NAME ACKNOWLEDGEMENT RESOLVE ME HOMETOWN SERVICE SETTING EXPECTATIONS UNDERSTAND ME VERIFICATION ATTENTIVENESS USE CUSTOMERS NAME E- BILL OFFER OPTIONS WILLINGNESS HOMETOWN SERVICE ATTENTIVENESS MEET YOUR NEEDS TONE RAPPORT EASY TO INTERACT MAKE YOU FEEL VERIFICATION
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
ACTIVE LISTENING
SUMMARY
RESOLVE ME
BE HELPFUL
OFFER OPTIONS
MEET YOUR NEEDS
SUMMARY
ACTIVE LISTENING
CARE ABOUT ME
GREETING
GREETING
POSITIVE LANGUAGE
CARE ABOUT ME
ALERTS
BE HELPFUL
ACKNOWLEDGEMENT
GIVE NEXT STEPS
E-BILL
ALERTS
POSITIVE LANGUAGE
WILLINGNESS
TONE
RAPPORT
USE CUSTOMERS NAME
EASY TO INTERACT
SETTING EXPECTATIONS
UNDERSTAND ME
MAKE YOU FEEL
GIVE NEXT STEPS
USE CUSTOMERS NAME
ACKNOWLEDGEMENT
RESOLVE ME
HOMETOWN SERVICE
SETTING EXPECTATIONS
UNDERSTAND ME
VERIFICATION
ATTENTIVENESS
USE CUSTOMERS NAME
E-BILL
OFFER OPTIONS
WILLINGNESS
HOMETOWN SERVICE
ATTENTIVENESS
MEET YOUR NEEDS
TONE
RAPPORT
EASY TO INTERACT
MAKE YOU FEEL
VERIFICATION