(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Receive a compliment on your service
Provide recognition to a co-worker
Talk about our 50/50 event
Diffuse a difficult situation
Find something you have in common with a customer
Use customers name more than once in a conversation