(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member wearing mask in their car
Make a member of support laugh
Member makes joke about floor stickers
Your member is calling from the hospital
Member asks about stimulus
Take an app from a HOT convo
Member demands to talk to manager, but you know you can help them
Your member is locked out of digital banking
Member doesn’t know their account number
10 referral conversations
Send Halogen feedback to a teammate
Your member can’t answer verification questions
2 converted referrals
Member is wearing mask incorrectly
Talk to 5 people about HOT
Talk to 10 people about HOT
Member starts telling you what they want before even giving their name
Your member tells you to stay safe/healthy
Pull a Jenga brick
Learn something new about 2 coworkers
Member is calling for their balance
Your member asks if lobbies are open
Member assumes you’re at their local branch
Your member lost their wallet
Take an app from a HOT convo
Spend at least 10 minutes walking someone through OLB
Member demands to talk to someone at desk and you know you can help
