(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member is calling for their balance
Talk to 10 people about HOT
Your member can’t answer verification questions
Make a member of support laugh
Pull a Jenga brick
Take Visa app
Your member tells you to stay safe/healthy
Your member tells you to stay safe/healthy
Member uses profanities on your call
Member asks about stimulus
Member’s debit card isn’t working
Member doesn’t know their account number
Member hangs up on you
Member assumes you’re at their local branch
Your member asks if lobbies are open
Your member tells you to stay safe/healthy
Your member is calling from the hospital
Spend at least 10 minutes walking someone through OLB
Uncover 2 needs
Member doesn’t know their account number
Member starts telling you what they want before even giving their name
Make a member of support laugh
Member is calling for their balance
Uncover 2 needs
Talk to 10 people about HOT
Spend at least 10 minutes walking someone through OLB
Your member is locked out of digital banking
Member assumes you’re at their local branch
Hit your minimum goal for the week
Member starts telling you what they want before even giving their name
Your member can’t answer verification questions
Learn something new about 2 coworkers
Make your member laugh
Member hangs up on you
Send Halogen feedback to a teammate
Member asks about stimulus
Member demands to talk to manager, but you know you can help them
Your member is locked out of digital banking
Take an app from a HOT convo
Member demands to talk to manager, but you know you can help them
