Take anapp froma HOTconvoMemberis callingfor theirbalancePull aJengabrickMemberdemands to talkto manager, butyou know youcan help themYourmember iscalling fromthe hospitalTalk to 10peopleaboutHOTTakeVisaappMember’sdebit cardisn’tworkingTakeVisaappMemberis callingfor theirbalanceYourmembercan’t answerverificationquestionsSendHalogenfeedback toa teammateMemberusesprofanitieson your callLearnsomethingnew about 2coworkersYourmemberasks iflobbies areopenMemberhangs upon youMember startstelling you whatthey wantbefore evengiving theirnameMemberasksaboutstimulusMember’sdebit cardisn’tworkingMemberassumesyou’re attheir localbranchYourmember islocked out ofdigitalbankingHit yourminimumgoal forthe weekTake anapp froma HOTconvoSendHalogenfeedback toa teammateUncover2 needsMemberusesprofanitieson your callYourmember islocked out ofdigitalbankingMemberasksaboutstimulusYourmember tellsyou to staysafe/healthyMakeyourmemberlaughMake amemberof supportlaughTalk to 10peopleaboutHOTLearnsomethingnew about 2coworkersYourmember tellsyou to staysafe/healthySpend at least10 minuteswalkingsomeonethrough OLBMember startstelling you whatthey wantbefore evengiving theirnameYourmemberasks iflobbies areopenYourmember iscalling fromthe hospitalMemberdoesn’t knowtheir accountnumberMemberdemands to talkto manager, butyou know youcan help themYourmember tellsyou to staysafe/healthyMemberdoesn’t knowtheir accountnumberMake amemberof supportlaughMemberhangs upon youMemberassumesyou’re attheir localbranchYourmembercan’t answerverificationquestionsMakeyourmemberlaughSpend at least10 minuteswalkingsomeonethrough OLBUncover2 needsTake anapp froma HOTconvoMemberis callingfor theirbalancePull aJengabrickMemberdemands to talkto manager, butyou know youcan help themYourmember iscalling fromthe hospitalTalk to 10peopleaboutHOTTakeVisaappMember’sdebit cardisn’tworkingTakeVisaappMemberis callingfor theirbalanceYourmembercan’t answerverificationquestionsSendHalogenfeedback toa teammateMemberusesprofanitieson your callLearnsomethingnew about 2coworkersYourmemberasks iflobbies areopenMemberhangs upon youMember startstelling you whatthey wantbefore evengiving theirnameMemberasksaboutstimulusMember’sdebit cardisn’tworkingMemberassumesyou’re attheir localbranchYourmember islocked out ofdigitalbankingHit yourminimumgoal forthe weekTake anapp froma HOTconvoSendHalogenfeedback toa teammateUncover2 needsMemberusesprofanitieson your callYourmember islocked out ofdigitalbankingMemberasksaboutstimulusYourmember tellsyou to staysafe/healthyMakeyourmemberlaughMake amemberof supportlaughTalk to 10peopleaboutHOTLearnsomethingnew about 2coworkersYourmember tellsyou to staysafe/healthySpend at least10 minuteswalkingsomeonethrough OLBMember startstelling you whatthey wantbefore evengiving theirnameYourmemberasks iflobbies areopenYourmember iscalling fromthe hospitalMemberdoesn’t knowtheir accountnumberMemberdemands to talkto manager, butyou know youcan help themYourmember tellsyou to staysafe/healthyMemberdoesn’t knowtheir accountnumberMake amemberof supportlaughMemberhangs upon youMemberassumesyou’re attheir localbranchYourmembercan’t answerverificationquestionsMakeyourmemberlaughSpend at least10 minuteswalkingsomeonethrough OLBUncover2 needs

Fun at Work BINGO-Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take an app from a HOT convo
  2. Member is calling for their balance
  3. Pull a Jenga brick
  4. Member demands to talk to manager, but you know you can help them
  5. Your member is calling from the hospital
  6. Talk to 10 people about HOT
  7. Take Visa app
  8. Member’s debit card isn’t working
  9. Take Visa app
  10. Member is calling for their balance
  11. Your member can’t answer verification questions
  12. Send Halogen feedback to a teammate
  13. Member uses profanities on your call
  14. Learn something new about 2 coworkers
  15. Your member asks if lobbies are open
  16. Member hangs up on you
  17. Member starts telling you what they want before even giving their name
  18. Member asks about stimulus
  19. Member’s debit card isn’t working
  20. Member assumes you’re at their local branch
  21. Your member is locked out of digital banking
  22. Hit your minimum goal for the week
  23. Take an app from a HOT convo
  24. Send Halogen feedback to a teammate
  25. Uncover 2 needs
  26. Member uses profanities on your call
  27. Your member is locked out of digital banking
  28. Member asks about stimulus
  29. Your member tells you to stay safe/healthy
  30. Make your member laugh
  31. Make a member of support laugh
  32. Talk to 10 people about HOT
  33. Learn something new about 2 coworkers
  34. Your member tells you to stay safe/healthy
  35. Spend at least 10 minutes walking someone through OLB
  36. Member starts telling you what they want before even giving their name
  37. Your member asks if lobbies are open
  38. Your member is calling from the hospital
  39. Member doesn’t know their account number
  40. Member demands to talk to manager, but you know you can help them
  41. Your member tells you to stay safe/healthy
  42. Member doesn’t know their account number
  43. Make a member of support laugh
  44. Member hangs up on you
  45. Member assumes you’re at their local branch
  46. Your member can’t answer verification questions
  47. Make your member laugh
  48. Spend at least 10 minutes walking someone through OLB
  49. Uncover 2 needs