(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member demands to talk to manager, but you know you can help them
Member hangs up on you
Send Halogen feedback to a teammate
Learn something new about 2 coworkers
Member’s debit card isn’t working
Pull a Jenga brick
Take an app from a HOT convo
Make a member of support laugh
Your member asks if lobbies are open
Take an app from a HOT convo
Your member can’t answer verification questions
Your member is calling from the hospital
Make your member laugh
Talk to 10 people about HOT
Member assumes you’re at their local branch
Member asks about stimulus
Member starts telling you what they want before even giving their name
Spend at least 10 minutes walking someone through OLB
Uncover 2 needs
Member starts telling you what they want before even giving their name
Learn something new about 2 coworkers
Take Visa app
Member doesn’t know their account number
Member hangs up on you
Member is calling for their balance
Take Visa app
Send Halogen feedback to a teammate
Hit your minimum goal for the week
Member uses profanities on your call
Member doesn’t know their account number
Member’s debit card isn’t working
Spend at least 10 minutes walking someone through OLB
Member assumes you’re at their local branch
Your member can’t answer verification questions
Uncover 2 needs
Member is calling for their balance
Talk to 10 people about HOT
Your member is locked out of digital banking
Your member tells you to stay safe/healthy
Your member is calling from the hospital
Make your member laugh
Your member is locked out of digital banking
Your member asks if lobbies are open
Member demands to talk to manager, but you know you can help them