(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take an app from a HOT convo
Member is calling for their balance
Pull a Jenga brick
Member demands to talk to manager, but you know you can help them
Your member is calling from the hospital
Talk to 10 people about HOT
Take Visa app
Member’s debit card isn’t working
Take Visa app
Member is calling for their balance
Your member can’t answer verification questions
Send Halogen feedback to a teammate
Member uses profanities on your call
Learn something new about 2 coworkers
Your member asks if lobbies are open
Member hangs up on you
Member starts telling you what they want before even giving their name
Member asks about stimulus
Member’s debit card isn’t working
Member assumes you’re at their local branch
Your member is locked out of digital banking
Hit your minimum goal for the week
Take an app from a HOT convo
Send Halogen feedback to a teammate
Uncover 2 needs
Member uses profanities on your call
Your member is locked out of digital banking
Member asks about stimulus
Your member tells you to stay safe/healthy
Make your member laugh
Make a member of support laugh
Talk to 10 people about HOT
Learn something new about 2 coworkers
Your member tells you to stay safe/healthy
Spend at least 10 minutes walking someone through OLB
Member starts telling you what they want before even giving their name
Your member asks if lobbies are open
Your member is calling from the hospital
Member doesn’t know their account number
Member demands to talk to manager, but you know you can help them
Your member tells you to stay safe/healthy
Member doesn’t know their account number
Make a member of support laugh
Member hangs up on you
Member assumes you’re at their local branch
Your member can’t answer verification questions
Make your member laugh
Spend at least 10 minutes walking someone through OLB