(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Your member can’t answer verification questions
Member demands to talk to manager, but you know you can help them
Make your member laugh
Spend at least 10 minutes walking someone through OLB
Hit your minimum goal for the week
Member demands to talk to manager, but you know you can help them
Member assumes you’re at their local branch
Member’s debit card isn’t working
Your member is calling from the hospital
Your member tells you to stay safe/healthy
Spend at least 10 minutes walking someone through OLB
Take Visa app
Pull a Jenga brick
Take an app from a HOT convo
Your member asks if lobbies are open
Take Visa app
Your member tells you to stay safe/healthy
Your member can’t answer verification questions
Member hangs up on you
Your member is locked out of digital banking
Member asks about stimulus
Member starts telling you what they want before even giving their name
Member uses profanities on your call
Learn something new about 2 coworkers
Member is calling for their balance
Member’s debit card isn’t working
Talk to 10 people about HOT
Send Halogen feedback to a teammate
Talk to 10 people about HOT
Member starts telling you what they want before even giving their name
