50+customershelpedChatconcurrencyat or above2.2LowesttalktimeSeentaking 3chats at atimeReceiveda bravoReceivedacustomerresponseSharedsomethingthey didn’tknow was inwikiAcceptancerate 30%and upAwaytime lessthan 20%5.0csatscoreLowestACW100QAShowedpet inteamsCompletedaworkramp87%adherence5.0CSATscore50customershelpedFree100QAscorePostedin teamslack87%adherenceHit everyproductivitymetric forthe dayLead astandupClockedin 10minutesearlyMostcallstakenClockedin 10minutesearly50+customershelpedChatconcurrencyat or above2.2LowesttalktimeSeentaking 3chats at atimeReceiveda bravoReceivedacustomerresponseSharedsomethingthey didn’tknow was inwikiAcceptancerate 30%and upAwaytime lessthan 20%5.0csatscoreLowestACW100QAShowedpet inteamsCompletedaworkramp87%adherence5.0CSATscore50customershelpedFree100QAscorePostedin teamslack87%adherenceHit everyproductivitymetric forthe dayLead astandupClockedin 10minutesearlyMostcallstakenClockedin 10minutesearly

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 50+ customers helped
  2. Chat concurrency at or above 2.2
  3. Lowest talk time
  4. Seen taking 3 chats at a time
  5. Received a bravo
  6. Received a customer response
  7. Shared something they didn’t know was in wiki
  8. Acceptance rate 30% and up
  9. Away time less than 20%
  10. 5.0 csat score
  11. Lowest ACW
  12. 100 QA
  13. Showed pet in teams
  14. Completed a workramp
  15. 87% adherence
  16. 5.0 CSAT score
  17. 50 customers helped
  18. Free
  19. 100 QA score
  20. Posted in team slack
  21. 87% adherence
  22. Hit every productivity metric for the day
  23. Lead a stand up
  24. Clocked in 10 minutes early
  25. Most calls taken
  26. Clocked in 10 minutes early