Hit everyproductivitymetric forthe day87%adherenceClockedin 10minutesearly50+customershelpedReceiveda bravoAcceptancerate 30%and upSharedsomethingthey didn’tknow was inwikiSeentaking 3chats at atimeReceivedacustomerresponse5.0csatscore100QAFree87%adherenceLead astandup50customershelped5.0CSATscorePostedin teamslackCompletedaworkrampAwaytime lessthan 20%MostcallstakenClockedin 10minutesearlyLowesttalktime100QAscoreShowedpet inteamsChatconcurrencyat or above2.2LowestACWHit everyproductivitymetric forthe day87%adherenceClockedin 10minutesearly50+customershelpedReceiveda bravoAcceptancerate 30%and upSharedsomethingthey didn’tknow was inwikiSeentaking 3chats at atimeReceivedacustomerresponse5.0csatscore100QAFree87%adherenceLead astandup50customershelped5.0CSATscorePostedin teamslackCompletedaworkrampAwaytime lessthan 20%MostcallstakenClockedin 10minutesearlyLowesttalktime100QAscoreShowedpet inteamsChatconcurrencyat or above2.2LowestACW

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit every productivity metric for the day
  2. 87% adherence
  3. Clocked in 10 minutes early
  4. 50+ customers helped
  5. Received a bravo
  6. Acceptance rate 30% and up
  7. Shared something they didn’t know was in wiki
  8. Seen taking 3 chats at a time
  9. Received a customer response
  10. 5.0 csat score
  11. 100 QA
  12. Free
  13. 87% adherence
  14. Lead a stand up
  15. 50 customers helped
  16. 5.0 CSAT score
  17. Posted in team slack
  18. Completed a workramp
  19. Away time less than 20%
  20. Most calls taken
  21. Clocked in 10 minutes early
  22. Lowest talk time
  23. 100 QA score
  24. Showed pet in teams
  25. Chat concurrency at or above 2.2
  26. Lowest ACW