87%adherenceCompletedaworkramp100QAClockedin 10minutesearly5.0CSATscoreLowesttalktime5.0csatscore87%adherenceChatconcurrencyat or above2.2Awaytime lessthan 20%50+customershelpedHit everyproductivitymetric forthe day100QAscoreReceiveda bravoLowestACWClockedin 10minutesearlySharedsomethingthey didn’tknow was inwikiReceivedacustomerresponseFreeSeentaking 3chats at atimeShowedpet inteamsAcceptancerate 30%and upMostcallstakenLead astandup50customershelpedPostedin teamslack87%adherenceCompletedaworkramp100QAClockedin 10minutesearly5.0CSATscoreLowesttalktime5.0csatscore87%adherenceChatconcurrencyat or above2.2Awaytime lessthan 20%50+customershelpedHit everyproductivitymetric forthe day100QAscoreReceiveda bravoLowestACWClockedin 10minutesearlySharedsomethingthey didn’tknow was inwikiReceivedacustomerresponseFreeSeentaking 3chats at atimeShowedpet inteamsAcceptancerate 30%and upMostcallstakenLead astandup50customershelpedPostedin teamslack

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 87% adherence
  2. Completed a workramp
  3. 100 QA
  4. Clocked in 10 minutes early
  5. 5.0 CSAT score
  6. Lowest talk time
  7. 5.0 csat score
  8. 87% adherence
  9. Chat concurrency at or above 2.2
  10. Away time less than 20%
  11. 50+ customers helped
  12. Hit every productivity metric for the day
  13. 100 QA score
  14. Received a bravo
  15. Lowest ACW
  16. Clocked in 10 minutes early
  17. Shared something they didn’t know was in wiki
  18. Received a customer response
  19. Free
  20. Seen taking 3 chats at a time
  21. Showed pet in teams
  22. Acceptance rate 30% and up
  23. Most calls taken
  24. Lead a stand up
  25. 50 customers helped
  26. Posted in team slack