LowesttalktimeCompletedaworkramp87%adherenceReceivedacustomerresponseSeentaking 3chats at atimeAcceptancerate 30%and up5.0CSATscoreClockedin 10minutesearlyClockedin 10minutesearly100QA50+customershelpedFreeSharedsomethingthey didn’tknow was inwiki50customershelpedLead astandup87%adherence5.0csatscoreReceiveda bravoShowedpet inteamsHit everyproductivitymetric forthe dayChatconcurrencyat or above2.2Postedin teamslack100QAscoreMostcallstakenLowestACWAwaytime lessthan 20%LowesttalktimeCompletedaworkramp87%adherenceReceivedacustomerresponseSeentaking 3chats at atimeAcceptancerate 30%and up5.0CSATscoreClockedin 10minutesearlyClockedin 10minutesearly100QA50+customershelpedFreeSharedsomethingthey didn’tknow was inwiki50customershelpedLead astandup87%adherence5.0csatscoreReceiveda bravoShowedpet inteamsHit everyproductivitymetric forthe dayChatconcurrencyat or above2.2Postedin teamslack100QAscoreMostcallstakenLowestACWAwaytime lessthan 20%

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lowest talk time
  2. Completed a workramp
  3. 87% adherence
  4. Received a customer response
  5. Seen taking 3 chats at a time
  6. Acceptance rate 30% and up
  7. 5.0 CSAT score
  8. Clocked in 10 minutes early
  9. Clocked in 10 minutes early
  10. 100 QA
  11. 50+ customers helped
  12. Free
  13. Shared something they didn’t know was in wiki
  14. 50 customers helped
  15. Lead a stand up
  16. 87% adherence
  17. 5.0 csat score
  18. Received a bravo
  19. Showed pet in teams
  20. Hit every productivity metric for the day
  21. Chat concurrency at or above 2.2
  22. Posted in team slack
  23. 100 QA score
  24. Most calls taken
  25. Lowest ACW
  26. Away time less than 20%