Seen taking 3 chats at a time Hit every productivity metric for the day Lowest ACW Clocked in 10 minutes early Posted in team slack 100 QA score Completed a workramp Showed pet in teams Received a bravo 87% adherence Free Clocked in 10 minutes early Chat concurrency at or above 2.2 Lowest talk time 87% adherence 5.0 csat score 50 customers helped Most calls taken Acceptance rate 30% and up Shared something they didn’t know was in wiki 100 QA Away time less than 20% 5.0 CSAT score Lead a stand up Received a customer response 50+ customers helped Seen taking 3 chats at a time Hit every productivity metric for the day Lowest ACW Clocked in 10 minutes early Posted in team slack 100 QA score Completed a workramp Showed pet in teams Received a bravo 87% adherence Free Clocked in 10 minutes early Chat concurrency at or above 2.2 Lowest talk time 87% adherence 5.0 csat score 50 customers helped Most calls taken Acceptance rate 30% and up Shared something they didn’t know was in wiki 100 QA Away time less than 20% 5.0 CSAT score Lead a stand up Received a customer response 50+ customers helped
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Seen taking 3 chats at a time
Hit every productivity metric for the day
Lowest ACW
Clocked in 10 minutes early
Posted in team slack
100 QA score
Completed a workramp
Showed pet in teams
Received a bravo
87% adherence
Free
Clocked in 10 minutes early
Chat concurrency at or above 2.2
Lowest talk time
87% adherence
5.0 csat score
50 customers helped
Most calls taken
Acceptance rate 30% and up
Shared something they didn’t know was in wiki
100 QA
Away time less than 20%
5.0 CSAT score
Lead a stand up
Received a customer response
50+ customers helped