Clockedin 10minutesearlyReceiveda bravo5.0CSATscore100QALowesttalktimeChatconcurrencyat or above2.250+customershelpedSeentaking 3chats at atimeMostcallstakenReceivedacustomerresponse50customershelpedAcceptancerate 30%and upLowestACWShowedpet inteamsLead astandupClockedin 10minutesearly87%adherence5.0csatscoreSharedsomethingthey didn’tknow was inwiki100QAscoreAwaytime lessthan 20%FreeHit everyproductivitymetric forthe dayCompletedaworkramp87%adherencePostedin teamslackClockedin 10minutesearlyReceiveda bravo5.0CSATscore100QALowesttalktimeChatconcurrencyat or above2.250+customershelpedSeentaking 3chats at atimeMostcallstakenReceivedacustomerresponse50customershelpedAcceptancerate 30%and upLowestACWShowedpet inteamsLead astandupClockedin 10minutesearly87%adherence5.0csatscoreSharedsomethingthey didn’tknow was inwiki100QAscoreAwaytime lessthan 20%FreeHit everyproductivitymetric forthe dayCompletedaworkramp87%adherencePostedin teamslack

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clocked in 10 minutes early
  2. Received a bravo
  3. 5.0 CSAT score
  4. 100 QA
  5. Lowest talk time
  6. Chat concurrency at or above 2.2
  7. 50+ customers helped
  8. Seen taking 3 chats at a time
  9. Most calls taken
  10. Received a customer response
  11. 50 customers helped
  12. Acceptance rate 30% and up
  13. Lowest ACW
  14. Showed pet in teams
  15. Lead a stand up
  16. Clocked in 10 minutes early
  17. 87% adherence
  18. 5.0 csat score
  19. Shared something they didn’t know was in wiki
  20. 100 QA score
  21. Away time less than 20%
  22. Free
  23. Hit every productivity metric for the day
  24. Completed a workramp
  25. 87% adherence
  26. Posted in team slack