87%adherenceShowedpet inteamsReceivedacustomerresponse50customershelped100QAscore100QALowesttalktimeAwaytime lessthan 20%5.0CSATscoreAcceptancerate 30%and upHit everyproductivitymetric forthe dayClockedin 10minutesearlyPostedin teamslack87%adherence5.0csatscoreClockedin 10minutesearlyChatconcurrencyat or above2.250+customershelpedLead astandupCompletedaworkrampReceiveda bravoSeentaking 3chats at atimeMostcallstakenFreeLowestACWSharedsomethingthey didn’tknow was inwiki87%adherenceShowedpet inteamsReceivedacustomerresponse50customershelped100QAscore100QALowesttalktimeAwaytime lessthan 20%5.0CSATscoreAcceptancerate 30%and upHit everyproductivitymetric forthe dayClockedin 10minutesearlyPostedin teamslack87%adherence5.0csatscoreClockedin 10minutesearlyChatconcurrencyat or above2.250+customershelpedLead astandupCompletedaworkrampReceiveda bravoSeentaking 3chats at atimeMostcallstakenFreeLowestACWSharedsomethingthey didn’tknow was inwiki

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 87% adherence
  2. Showed pet in teams
  3. Received a customer response
  4. 50 customers helped
  5. 100 QA score
  6. 100 QA
  7. Lowest talk time
  8. Away time less than 20%
  9. 5.0 CSAT score
  10. Acceptance rate 30% and up
  11. Hit every productivity metric for the day
  12. Clocked in 10 minutes early
  13. Posted in team slack
  14. 87% adherence
  15. 5.0 csat score
  16. Clocked in 10 minutes early
  17. Chat concurrency at or above 2.2
  18. 50+ customers helped
  19. Lead a stand up
  20. Completed a workramp
  21. Received a bravo
  22. Seen taking 3 chats at a time
  23. Most calls taken
  24. Free
  25. Lowest ACW
  26. Shared something they didn’t know was in wiki