50 customers helped Completed a workramp Seen taking 3 chats at a time Clocked in 10 minutes early 87% adherence Received a bravo 100 QA score Chat concurrency at or above 2.2 Lowest talk time Lead a stand up Acceptance rate 30% and up Showed pet in teams Received a customer response Most calls taken Shared something they didn’t know was in wiki 50+ customers helped 5.0 CSAT score 5.0 csat score 87% adherence Hit every productivity metric for the day Away time less than 20% Posted in team slack Clocked in 10 minutes early Lowest ACW Free 100 QA 50 customers helped Completed a workramp Seen taking 3 chats at a time Clocked in 10 minutes early 87% adherence Received a bravo 100 QA score Chat concurrency at or above 2.2 Lowest talk time Lead a stand up Acceptance rate 30% and up Showed pet in teams Received a customer response Most calls taken Shared something they didn’t know was in wiki 50+ customers helped 5.0 CSAT score 5.0 csat score 87% adherence Hit every productivity metric for the day Away time less than 20% Posted in team slack Clocked in 10 minutes early Lowest ACW Free 100 QA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
50 customers helped
Completed a workramp
Seen taking 3 chats at a time
Clocked in 10 minutes early
87% adherence
Received a bravo
100 QA score
Chat concurrency at or above 2.2
Lowest talk time
Lead a stand up
Acceptance rate 30% and up
Showed pet in teams
Received a customer response
Most calls taken
Shared something they didn’t know was in wiki
50+ customers helped
5.0 CSAT score
5.0 csat score
87% adherence
Hit every productivity metric for the day
Away time less than 20%
Posted in team slack
Clocked in 10 minutes early
Lowest ACW
Free
100 QA