Showedpet inteamsCompletedaworkrampSharedsomethingthey didn’tknow was inwikiFree50+customershelpedSeentaking 3chats at atimeAwaytime lessthan 20%Postedin teamslackLowesttalktime100QAReceiveda bravoClockedin 10minutesearly100QAscoreLead astandupAcceptancerate 30%and upClockedin 10minutesearly5.0CSATscoreHit everyproductivitymetric forthe day87%adherence50customershelpedReceivedacustomerresponse5.0csatscore87%adherenceMostcallstakenChatconcurrencyat or above2.2LowestACWShowedpet inteamsCompletedaworkrampSharedsomethingthey didn’tknow was inwikiFree50+customershelpedSeentaking 3chats at atimeAwaytime lessthan 20%Postedin teamslackLowesttalktime100QAReceiveda bravoClockedin 10minutesearly100QAscoreLead astandupAcceptancerate 30%and upClockedin 10minutesearly5.0CSATscoreHit everyproductivitymetric forthe day87%adherence50customershelpedReceivedacustomerresponse5.0csatscore87%adherenceMostcallstakenChatconcurrencyat or above2.2LowestACW

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed pet in teams
  2. Completed a workramp
  3. Shared something they didn’t know was in wiki
  4. Free
  5. 50+ customers helped
  6. Seen taking 3 chats at a time
  7. Away time less than 20%
  8. Posted in team slack
  9. Lowest talk time
  10. 100 QA
  11. Received a bravo
  12. Clocked in 10 minutes early
  13. 100 QA score
  14. Lead a stand up
  15. Acceptance rate 30% and up
  16. Clocked in 10 minutes early
  17. 5.0 CSAT score
  18. Hit every productivity metric for the day
  19. 87% adherence
  20. 50 customers helped
  21. Received a customer response
  22. 5.0 csat score
  23. 87% adherence
  24. Most calls taken
  25. Chat concurrency at or above 2.2
  26. Lowest ACW