Postedin teamslack87%adherenceShowedpet inteamsAcceptancerate 30%and upCompletedaworkramp100QAscoreReceivedacustomerresponseAwaytime lessthan 20%Clockedin 10minutesearlyClockedin 10minutesearly100QA5.0CSATscore50customershelped5.0csatscoreSharedsomethingthey didn’tknow was inwikiLead astandupFree50+customershelped87%adherenceMostcallstakenReceiveda bravoLowesttalktimeHit everyproductivitymetric forthe daySeentaking 3chats at atimeChatconcurrencyat or above2.2LowestACWPostedin teamslack87%adherenceShowedpet inteamsAcceptancerate 30%and upCompletedaworkramp100QAscoreReceivedacustomerresponseAwaytime lessthan 20%Clockedin 10minutesearlyClockedin 10minutesearly100QA5.0CSATscore50customershelped5.0csatscoreSharedsomethingthey didn’tknow was inwikiLead astandupFree50+customershelped87%adherenceMostcallstakenReceiveda bravoLowesttalktimeHit everyproductivitymetric forthe daySeentaking 3chats at atimeChatconcurrencyat or above2.2LowestACW

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted in team slack
  2. 87% adherence
  3. Showed pet in teams
  4. Acceptance rate 30% and up
  5. Completed a workramp
  6. 100 QA score
  7. Received a customer response
  8. Away time less than 20%
  9. Clocked in 10 minutes early
  10. Clocked in 10 minutes early
  11. 100 QA
  12. 5.0 CSAT score
  13. 50 customers helped
  14. 5.0 csat score
  15. Shared something they didn’t know was in wiki
  16. Lead a stand up
  17. Free
  18. 50+ customers helped
  19. 87% adherence
  20. Most calls taken
  21. Received a bravo
  22. Lowest talk time
  23. Hit every productivity metric for the day
  24. Seen taking 3 chats at a time
  25. Chat concurrency at or above 2.2
  26. Lowest ACW