50customershelped100QAscoreSharedsomethingthey didn’tknow was inwiki5.0csatscore50+customershelpedClockedin 10minutesearlyHit everyproductivitymetric forthe dayLowestACWReceiveda bravo100QAClockedin 10minutesearly5.0CSATscoreMostcallstakenLead astandupCompletedaworkrampAwaytime lessthan 20%Acceptancerate 30%and upReceivedacustomerresponse87%adherencePostedin teamslackShowedpet inteamsFreeChatconcurrencyat or above2.2Seentaking 3chats at atimeLowesttalktime87%adherence50customershelped100QAscoreSharedsomethingthey didn’tknow was inwiki5.0csatscore50+customershelpedClockedin 10minutesearlyHit everyproductivitymetric forthe dayLowestACWReceiveda bravo100QAClockedin 10minutesearly5.0CSATscoreMostcallstakenLead astandupCompletedaworkrampAwaytime lessthan 20%Acceptancerate 30%and upReceivedacustomerresponse87%adherencePostedin teamslackShowedpet inteamsFreeChatconcurrencyat or above2.2Seentaking 3chats at atimeLowesttalktime87%adherence

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 50 customers helped
  2. 100 QA score
  3. Shared something they didn’t know was in wiki
  4. 5.0 csat score
  5. 50+ customers helped
  6. Clocked in 10 minutes early
  7. Hit every productivity metric for the day
  8. Lowest ACW
  9. Received a bravo
  10. 100 QA
  11. Clocked in 10 minutes early
  12. 5.0 CSAT score
  13. Most calls taken
  14. Lead a stand up
  15. Completed a workramp
  16. Away time less than 20%
  17. Acceptance rate 30% and up
  18. Received a customer response
  19. 87% adherence
  20. Posted in team slack
  21. Showed pet in teams
  22. Free
  23. Chat concurrency at or above 2.2
  24. Seen taking 3 chats at a time
  25. Lowest talk time
  26. 87% adherence