Hit every productivity metric for the day 87% adherence Clocked in 10 minutes early 50+ customers helped Received a bravo Acceptance rate 30% and up Shared something they didn’t know was in wiki Seen taking 3 chats at a time Received a customer response 5.0 csat score 100 QA Free 87% adherence Lead a stand up 50 customers helped 5.0 CSAT score Posted in team slack Completed a workramp Away time less than 20% Most calls taken Clocked in 10 minutes early Lowest talk time 100 QA score Showed pet in teams Chat concurrency at or above 2.2 Lowest ACW Hit every productivity metric for the day 87% adherence Clocked in 10 minutes early 50+ customers helped Received a bravo Acceptance rate 30% and up Shared something they didn’t know was in wiki Seen taking 3 chats at a time Received a customer response 5.0 csat score 100 QA Free 87% adherence Lead a stand up 50 customers helped 5.0 CSAT score Posted in team slack Completed a workramp Away time less than 20% Most calls taken Clocked in 10 minutes early Lowest talk time 100 QA score Showed pet in teams Chat concurrency at or above 2.2 Lowest ACW
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Hit every productivity metric for the day
87% adherence
Clocked in 10 minutes early
50+ customers helped
Received a bravo
Acceptance rate 30% and up
Shared something they didn’t know was in wiki
Seen taking 3 chats at a time
Received a customer response
5.0 csat score
100 QA
Free
87% adherence
Lead a stand up
50 customers helped
5.0 CSAT score
Posted in team slack
Completed a workramp
Away time less than 20%
Most calls taken
Clocked in 10 minutes early
Lowest talk time
100 QA score
Showed pet in teams
Chat concurrency at or above 2.2
Lowest ACW