CompletedaworkrampClockedin 10minutesearlyLowesttalktime5.0csatscoreAcceptancerate 30%and upLowestACWReceivedacustomerresponseSeentaking 3chats at atimeMostcallstakenAwaytime lessthan 20%87%adherence100QAscore100QA5.0CSATscoreHit everyproductivitymetric forthe dayFreeShowedpet inteamsPostedin teamslackSharedsomethingthey didn’tknow was inwikiClockedin 10minutesearly50customershelpedChatconcurrencyat or above2.2Lead astandup87%adherence50+customershelpedReceiveda bravoCompletedaworkrampClockedin 10minutesearlyLowesttalktime5.0csatscoreAcceptancerate 30%and upLowestACWReceivedacustomerresponseSeentaking 3chats at atimeMostcallstakenAwaytime lessthan 20%87%adherence100QAscore100QA5.0CSATscoreHit everyproductivitymetric forthe dayFreeShowedpet inteamsPostedin teamslackSharedsomethingthey didn’tknow was inwikiClockedin 10minutesearly50customershelpedChatconcurrencyat or above2.2Lead astandup87%adherence50+customershelpedReceiveda bravo

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a workramp
  2. Clocked in 10 minutes early
  3. Lowest talk time
  4. 5.0 csat score
  5. Acceptance rate 30% and up
  6. Lowest ACW
  7. Received a customer response
  8. Seen taking 3 chats at a time
  9. Most calls taken
  10. Away time less than 20%
  11. 87% adherence
  12. 100 QA score
  13. 100 QA
  14. 5.0 CSAT score
  15. Hit every productivity metric for the day
  16. Free
  17. Showed pet in teams
  18. Posted in team slack
  19. Shared something they didn’t know was in wiki
  20. Clocked in 10 minutes early
  21. 50 customers helped
  22. Chat concurrency at or above 2.2
  23. Lead a stand up
  24. 87% adherence
  25. 50+ customers helped
  26. Received a bravo