50customershelpedCompletedaworkrampSeentaking 3chats at atimeClockedin 10minutesearly87%adherenceReceiveda bravo100QAscoreChatconcurrencyat or above2.2LowesttalktimeLead astandupAcceptancerate 30%and upShowedpet inteamsReceivedacustomerresponseMostcallstakenSharedsomethingthey didn’tknow was inwiki50+customershelped5.0CSATscore5.0csatscore87%adherenceHit everyproductivitymetric forthe dayAwaytime lessthan 20%Postedin teamslackClockedin 10minutesearlyLowestACWFree100QA50customershelpedCompletedaworkrampSeentaking 3chats at atimeClockedin 10minutesearly87%adherenceReceiveda bravo100QAscoreChatconcurrencyat or above2.2LowesttalktimeLead astandupAcceptancerate 30%and upShowedpet inteamsReceivedacustomerresponseMostcallstakenSharedsomethingthey didn’tknow was inwiki50+customershelped5.0CSATscore5.0csatscore87%adherenceHit everyproductivitymetric forthe dayAwaytime lessthan 20%Postedin teamslackClockedin 10minutesearlyLowestACWFree100QA

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 50 customers helped
  2. Completed a workramp
  3. Seen taking 3 chats at a time
  4. Clocked in 10 minutes early
  5. 87% adherence
  6. Received a bravo
  7. 100 QA score
  8. Chat concurrency at or above 2.2
  9. Lowest talk time
  10. Lead a stand up
  11. Acceptance rate 30% and up
  12. Showed pet in teams
  13. Received a customer response
  14. Most calls taken
  15. Shared something they didn’t know was in wiki
  16. 50+ customers helped
  17. 5.0 CSAT score
  18. 5.0 csat score
  19. 87% adherence
  20. Hit every productivity metric for the day
  21. Away time less than 20%
  22. Posted in team slack
  23. Clocked in 10 minutes early
  24. Lowest ACW
  25. Free
  26. 100 QA