87%adherenceLowestACWChatconcurrencyat or above2.2Acceptancerate 30%and upClockedin 10minutesearlyAwaytime lessthan 20%Lead astandupClockedin 10minutesearlyReceiveda bravoFree50customershelpedSharedsomethingthey didn’tknow was inwikiShowedpet inteams100QAscoreLowesttalktime50+customershelped87%adherence100QACompletedaworkrampReceivedacustomerresponse5.0CSATscorePostedin teamslackSeentaking 3chats at atimeMostcallstaken5.0csatscoreHit everyproductivitymetric forthe day87%adherenceLowestACWChatconcurrencyat or above2.2Acceptancerate 30%and upClockedin 10minutesearlyAwaytime lessthan 20%Lead astandupClockedin 10minutesearlyReceiveda bravoFree50customershelpedSharedsomethingthey didn’tknow was inwikiShowedpet inteams100QAscoreLowesttalktime50+customershelped87%adherence100QACompletedaworkrampReceivedacustomerresponse5.0CSATscorePostedin teamslackSeentaking 3chats at atimeMostcallstaken5.0csatscoreHit everyproductivitymetric forthe day

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 87% adherence
  2. Lowest ACW
  3. Chat concurrency at or above 2.2
  4. Acceptance rate 30% and up
  5. Clocked in 10 minutes early
  6. Away time less than 20%
  7. Lead a stand up
  8. Clocked in 10 minutes early
  9. Received a bravo
  10. Free
  11. 50 customers helped
  12. Shared something they didn’t know was in wiki
  13. Showed pet in teams
  14. 100 QA score
  15. Lowest talk time
  16. 50+ customers helped
  17. 87% adherence
  18. 100 QA
  19. Completed a workramp
  20. Received a customer response
  21. 5.0 CSAT score
  22. Posted in team slack
  23. Seen taking 3 chats at a time
  24. Most calls taken
  25. 5.0 csat score
  26. Hit every productivity metric for the day