Chatconcurrencyat or above2.2Showedpet inteamsHit everyproductivitymetric forthe dayClockedin 10minutesearlySeentaking 3chats at atimeMostcallstakenPostedin teamslack87%adherenceAwaytime lessthan 20%Completedaworkramp50customershelped5.0CSATscoreReceivedacustomerresponseAcceptancerate 30%and upReceiveda bravo50+customershelpedClockedin 10minutesearlyLowesttalktimeFree100QAscore5.0csatscoreLowestACW87%adherenceLead astandup100QASharedsomethingthey didn’tknow was inwikiChatconcurrencyat or above2.2Showedpet inteamsHit everyproductivitymetric forthe dayClockedin 10minutesearlySeentaking 3chats at atimeMostcallstakenPostedin teamslack87%adherenceAwaytime lessthan 20%Completedaworkramp50customershelped5.0CSATscoreReceivedacustomerresponseAcceptancerate 30%and upReceiveda bravo50+customershelpedClockedin 10minutesearlyLowesttalktimeFree100QAscore5.0csatscoreLowestACW87%adherenceLead astandup100QASharedsomethingthey didn’tknow was inwiki

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Chat concurrency at or above 2.2
  2. Showed pet in teams
  3. Hit every productivity metric for the day
  4. Clocked in 10 minutes early
  5. Seen taking 3 chats at a time
  6. Most calls taken
  7. Posted in team slack
  8. 87% adherence
  9. Away time less than 20%
  10. Completed a workramp
  11. 50 customers helped
  12. 5.0 CSAT score
  13. Received a customer response
  14. Acceptance rate 30% and up
  15. Received a bravo
  16. 50+ customers helped
  17. Clocked in 10 minutes early
  18. Lowest talk time
  19. Free
  20. 100 QA score
  21. 5.0 csat score
  22. Lowest ACW
  23. 87% adherence
  24. Lead a stand up
  25. 100 QA
  26. Shared something they didn’t know was in wiki