Lead astandupReceivedacustomerresponseShowedpet inteams100QAscoreMostcallstakenAcceptancerate 30%and upClockedin 10minutesearlyPostedin teamslackSharedsomethingthey didn’tknow was inwikiHit everyproductivitymetric forthe day87%adherenceClockedin 10minutesearlyAwaytime lessthan 20%Seentaking 3chats at atime5.0csatscore50+customershelped87%adherence100QALowesttalktime5.0CSATscoreCompletedaworkrampLowestACWReceiveda bravo50customershelpedFreeChatconcurrencyat or above2.2Lead astandupReceivedacustomerresponseShowedpet inteams100QAscoreMostcallstakenAcceptancerate 30%and upClockedin 10minutesearlyPostedin teamslackSharedsomethingthey didn’tknow was inwikiHit everyproductivitymetric forthe day87%adherenceClockedin 10minutesearlyAwaytime lessthan 20%Seentaking 3chats at atime5.0csatscore50+customershelped87%adherence100QALowesttalktime5.0CSATscoreCompletedaworkrampLowestACWReceiveda bravo50customershelpedFreeChatconcurrencyat or above2.2

Bobkats - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lead a stand up
  2. Received a customer response
  3. Showed pet in teams
  4. 100 QA score
  5. Most calls taken
  6. Acceptance rate 30% and up
  7. Clocked in 10 minutes early
  8. Posted in team slack
  9. Shared something they didn’t know was in wiki
  10. Hit every productivity metric for the day
  11. 87% adherence
  12. Clocked in 10 minutes early
  13. Away time less than 20%
  14. Seen taking 3 chats at a time
  15. 5.0 csat score
  16. 50+ customers helped
  17. 87% adherence
  18. 100 QA
  19. Lowest talk time
  20. 5.0 CSAT score
  21. Completed a workramp
  22. Lowest ACW
  23. Received a bravo
  24. 50 customers helped
  25. Free
  26. Chat concurrency at or above 2.2