(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Your member tells you to stay safe/healthy
Talk to 10 people about HOT
Hit your minimum goal for the week
Uncover 2 needs
Member starts telling you what they want before even giving their name
Member asks about stimulus
Your member asks if lobbies are open
Member’s debit card isn’t working
Make your member laugh
Your member is locked out of digital banking
Member uses profanities on your call
Member doesn’t know their account number
Take Visa app
Make a member of support laugh
Your member can’t answer verification questions
Your member is calling from the hospital
Member is calling for their balance
Pull a Jenga brick
Learn something new about 2 coworkers
Send Halogen feedback to a teammate
Member demands to talk to manager, but you know you can help them
Member assumes you’re at their local branch
Member hangs up on you
Take an app from a HOT convo
Spend at least 10 minutes walking someone through OLB
