Take anapp froma HOTconvoSpend at least10 minuteswalkingsomeonethrough OLBYourmemberasks iflobbies areopenMemberhangs upon youMember’sdebit cardisn’tworkingUncover2 needsMakeyourmemberlaughMemberdemands to talkto manager, butyou know youcan help themMemberassumesyou’re attheir localbranchMemberusesprofanitieson your callMake amemberof supportlaughMemberis callingfor theirbalanceMemberdoesn’t knowtheir accountnumberSendHalogenfeedback toa teammateMember startstelling you whatthey wantbefore evengiving theirnameYourmember islocked out ofdigitalbankingYourmember tellsyou to staysafe/healthyPull aJengabrickLearnsomethingnew about 2coworkersTalk to 10peopleaboutHOTTakeVisaappYourmember iscalling fromthe hospitalMemberasksaboutstimulusHit yourminimumgoal forthe weekYourmembercan’t answerverificationquestionsTake anapp froma HOTconvoSpend at least10 minuteswalkingsomeonethrough OLBYourmemberasks iflobbies areopenMemberhangs upon youMember’sdebit cardisn’tworkingUncover2 needsMakeyourmemberlaughMemberdemands to talkto manager, butyou know youcan help themMemberassumesyou’re attheir localbranchMemberusesprofanitieson your callMake amemberof supportlaughMemberis callingfor theirbalanceMemberdoesn’t knowtheir accountnumberSendHalogenfeedback toa teammateMember startstelling you whatthey wantbefore evengiving theirnameYourmember islocked out ofdigitalbankingYourmember tellsyou to staysafe/healthyPull aJengabrickLearnsomethingnew about 2coworkersTalk to 10peopleaboutHOTTakeVisaappYourmember iscalling fromthe hospitalMemberasksaboutstimulusHit yourminimumgoal forthe weekYourmembercan’t answerverificationquestions

Fun at Work-INBOUND - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take an app from a HOT convo
  2. Spend at least 10 minutes walking someone through OLB
  3. Your member asks if lobbies are open
  4. Member hangs up on you
  5. Member’s debit card isn’t working
  6. Uncover 2 needs
  7. Make your member laugh
  8. Member demands to talk to manager, but you know you can help them
  9. Member assumes you’re at their local branch
  10. Member uses profanities on your call
  11. Make a member of support laugh
  12. Member is calling for their balance
  13. Member doesn’t know their account number
  14. Send Halogen feedback to a teammate
  15. Member starts telling you what they want before even giving their name
  16. Your member is locked out of digital banking
  17. Your member tells you to stay safe/healthy
  18. Pull a Jenga brick
  19. Learn something new about 2 coworkers
  20. Talk to 10 people about HOT
  21. Take Visa app
  22. Your member is calling from the hospital
  23. Member asks about stimulus
  24. Hit your minimum goal for the week
  25. Your member can’t answer verification questions