(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member assumes you’re at their local branch
Member’s debit card isn’t working
Member uses profanities on your call
Your member is locked out of digital banking
Member starts telling you what they want before even giving their name
Pull a Jenga brick
Member demands to talk to manager, but you know you can help them
Learn something new about 2 coworkers
Take Visa app
Send Halogen feedback to a teammate
Take an app from a HOT convo
Your member is calling from the hospital
Uncover 2 needs
Member asks about stimulus
Member is calling for their balance
Your member asks if lobbies are open
Talk to 10 people about HOT
Your member tells you to stay safe/healthy
Make a member of support laugh
Hit your minimum goal for the week
Your member can’t answer verification questions
Member hangs up on you
Spend at least 10 minutes walking someone through OLB
