Memberassumesyou’re attheir localbranchMemberis callingfor theirbalanceMemberdemands to talkto manager, butyou know youcan help themHit yourminimumgoal forthe weekYourmemberasks iflobbies areopenSendHalogenfeedback toa teammateMemberasksaboutstimulusMakeyourmemberlaughTalk to 10peopleaboutHOTYourmember tellsyou to staysafe/healthyMemberdoesn’t knowtheir accountnumberMemberhangs upon youMember startstelling you whatthey wantbefore evengiving theirnamePull aJengabrickMemberusesprofanitieson your callMember’sdebit cardisn’tworkingYourmembercan’t answerverificationquestionsUncover2 needsLearnsomethingnew about 2coworkersYourmember iscalling fromthe hospitalTakeVisaappTake anapp froma HOTconvoSpend at least10 minuteswalkingsomeonethrough OLBYourmember islocked out ofdigitalbankingMake amemberof supportlaughMemberassumesyou’re attheir localbranchMemberis callingfor theirbalanceMemberdemands to talkto manager, butyou know youcan help themHit yourminimumgoal forthe weekYourmemberasks iflobbies areopenSendHalogenfeedback toa teammateMemberasksaboutstimulusMakeyourmemberlaughTalk to 10peopleaboutHOTYourmember tellsyou to staysafe/healthyMemberdoesn’t knowtheir accountnumberMemberhangs upon youMember startstelling you whatthey wantbefore evengiving theirnamePull aJengabrickMemberusesprofanitieson your callMember’sdebit cardisn’tworkingYourmembercan’t answerverificationquestionsUncover2 needsLearnsomethingnew about 2coworkersYourmember iscalling fromthe hospitalTakeVisaappTake anapp froma HOTconvoSpend at least10 minuteswalkingsomeonethrough OLBYourmember islocked out ofdigitalbankingMake amemberof supportlaugh

Fun at Work-INBOUND - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member assumes you’re at their local branch
  2. Member is calling for their balance
  3. Member demands to talk to manager, but you know you can help them
  4. Hit your minimum goal for the week
  5. Your member asks if lobbies are open
  6. Send Halogen feedback to a teammate
  7. Member asks about stimulus
  8. Make your member laugh
  9. Talk to 10 people about HOT
  10. Your member tells you to stay safe/healthy
  11. Member doesn’t know their account number
  12. Member hangs up on you
  13. Member starts telling you what they want before even giving their name
  14. Pull a Jenga brick
  15. Member uses profanities on your call
  16. Member’s debit card isn’t working
  17. Your member can’t answer verification questions
  18. Uncover 2 needs
  19. Learn something new about 2 coworkers
  20. Your member is calling from the hospital
  21. Take Visa app
  22. Take an app from a HOT convo
  23. Spend at least 10 minutes walking someone through OLB
  24. Your member is locked out of digital banking
  25. Make a member of support laugh