(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Your member is calling from the hospital
Member hangs up on you
Your member asks if lobbies are open
Your member is locked out of digital banking
Take Visa app
Send Halogen feedback to a teammate
Hit your minimum goal for the week
Member’s debit card isn’t working
Take an app from a HOT convo
Member starts telling you what they want before even giving their name
Your member can’t answer verification questions
Member doesn’t know their account number
Make your member laugh
Spend at least 10 minutes walking someone through OLB
Talk to 10 people about HOT
Learn something new about 2 coworkers
Your member tells you to stay safe/healthy
Member demands to talk to manager, but you know you can help them
