Memberdoesn’t knowtheir accountnumberUncover2 needsTalk to 10peopleaboutHOTPull aJengabrickMemberis callingfor theirbalanceLearnsomethingnew about 2coworkersYourmembercan’t answerverificationquestionsMakeyourmemberlaughMemberasksaboutstimulusHit yourminimumgoal forthe weekMemberusesprofanitieson your callYourmember iscalling fromthe hospitalMemberhangs upon youYourmember islocked out ofdigitalbankingTakeVisaappSpend at least10 minuteswalkingsomeonethrough OLBMemberdemands to talkto manager, butyou know youcan help themMember startstelling you whatthey wantbefore evengiving theirnameYourmember tellsyou to staysafe/healthyMemberassumesyou’re attheir localbranchYourmemberasks iflobbies areopenTake anapp froma HOTconvoSendHalogenfeedback toa teammateMake amemberof supportlaughMember’sdebit cardisn’tworkingMemberdoesn’t knowtheir accountnumberUncover2 needsTalk to 10peopleaboutHOTPull aJengabrickMemberis callingfor theirbalanceLearnsomethingnew about 2coworkersYourmembercan’t answerverificationquestionsMakeyourmemberlaughMemberasksaboutstimulusHit yourminimumgoal forthe weekMemberusesprofanitieson your callYourmember iscalling fromthe hospitalMemberhangs upon youYourmember islocked out ofdigitalbankingTakeVisaappSpend at least10 minuteswalkingsomeonethrough OLBMemberdemands to talkto manager, butyou know youcan help themMember startstelling you whatthey wantbefore evengiving theirnameYourmember tellsyou to staysafe/healthyMemberassumesyou’re attheir localbranchYourmemberasks iflobbies areopenTake anapp froma HOTconvoSendHalogenfeedback toa teammateMake amemberof supportlaughMember’sdebit cardisn’tworking

Fun at Work-INBOUND - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member doesn’t know their account number
  2. Uncover 2 needs
  3. Talk to 10 people about HOT
  4. Pull a Jenga brick
  5. Member is calling for their balance
  6. Learn something new about 2 coworkers
  7. Your member can’t answer verification questions
  8. Make your member laugh
  9. Member asks about stimulus
  10. Hit your minimum goal for the week
  11. Member uses profanities on your call
  12. Your member is calling from the hospital
  13. Member hangs up on you
  14. Your member is locked out of digital banking
  15. Take Visa app
  16. Spend at least 10 minutes walking someone through OLB
  17. Member demands to talk to manager, but you know you can help them
  18. Member starts telling you what they want before even giving their name
  19. Your member tells you to stay safe/healthy
  20. Member assumes you’re at their local branch
  21. Your member asks if lobbies are open
  22. Take an app from a HOT convo
  23. Send Halogen feedback to a teammate
  24. Make a member of support laugh
  25. Member’s debit card isn’t working