(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member is calling for their balance
Make a member of support laugh
Member starts telling you what they want before even giving their name
Your member tells you to stay safe/healthy
Pull a Jenga brick
Member doesn’t know their account number
Your member can’t answer verification questions
Hit your minimum goal for the week
Member asks about stimulus
Your member is locked out of digital banking
Member’s debit card isn’t working
Spend at least 10 minutes walking someone through OLB
Member assumes you’re at their local branch
Learn something new about 2 coworkers
Take Visa app
Make your member laugh
Member uses profanities on your call
Your member is calling from the hospital
Take an app from a HOT convo
Member demands to talk to manager, but you know you can help them
