PositivelyPositioneda ColdTransferRespond to5 posts inthe IOS Chatin SlackHelp apeer inchat witha question5Smartlinkssent outtodayThanksomeone forbeing part ofthe team!Create aManualWFM to helprebuild anorderAppEngagementPerfectCESscorePositivelyPositioneda ColdTransferAppEngagement10Smartlinkssent outtodayAppEngagementHelp fix apromotionPost a picof yourfavoriteanimalOfferReassuranceof help to acustomer7Smartlinkssent outtodayAsk theResolveClosequestionRebuildaninternetorderSendKC aHighFiveAcknowledgethecustomer'stenureAppEngagementTag Virg withthe @ in theIOS chat,say hi!De-EscalateaCustomerUse theAcknowledgestatement toaddress thecustomer'sjourneyPositivelyPositioneda ColdTransferRespond to5 posts inthe IOS Chatin SlackHelp apeer inchat witha question5Smartlinkssent outtodayThanksomeone forbeing part ofthe team!Create aManualWFM to helprebuild anorderAppEngagementPerfectCESscorePositivelyPositioneda ColdTransferAppEngagement10Smartlinkssent outtodayAppEngagementHelp fix apromotionPost a picof yourfavoriteanimalOfferReassuranceof help to acustomer7Smartlinkssent outtodayAsk theResolveClosequestionRebuildaninternetorderSendKC aHighFiveAcknowledgethecustomer'stenureAppEngagementTag Virg withthe @ in theIOS chat,say hi!De-EscalateaCustomerUse theAcknowledgestatement toaddress thecustomer'sjourney

Team Dunn Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positively Positioned a Cold Transfer
  2. Respond to 5 posts in the IOS Chat in Slack
  3. Help a peer in chat with a question
  4. 5 Smartlinks sent out today
  5. Thank someone for being part of the team!
  6. Create a Manual WFM to help rebuild an order
  7. App Engagement
  8. Perfect CES score
  9. Positively Positioned a Cold Transfer
  10. App Engagement
  11. 10 Smartlinks sent out today
  12. App Engagement
  13. Help fix a promotion
  14. Post a pic of your favorite animal
  15. Offer Reassurance of help to a customer
  16. 7 Smartlinks sent out today
  17. Ask the Resolve Close question
  18. Rebuild an internet order
  19. Send KC a HighFive
  20. Acknowledge the customer's tenure
  21. App Engagement
  22. Tag Virg with the @ in the IOS chat, say hi!
  23. De-Escalate a Customer
  24. Use the Acknowledge statement to address the customer's journey