(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Get a customer to tell a joke.
Answered 3 questions in Teams.
Made 4 customers laugh.
First Call Resolution!
Educated the customer on Self-Service.
Came back on time from breaks.
KUDDOS Call!
Had a customer excited to do the survey!
Worked on an Error 41.
NO missed punches all day!
Had 3 VERIZON calls.
Added 2 Mastercases to your Interactions
Successfully walked a customer through cancelling.
Calmed down an angry customer.
Successfully activated 3 Verizon Bundles.
Clocked in on time!
Used the Bundle Calculator.
Suggested something to watch on Disney+
Saved 2 customers from cancelling.
Found a Duplicate Subscription.
Checked an IP Address for Blacklist.
Contacted Internal Support.
Spoke to 3 customers with a last name starting with "S"
Educated the customer on saving money with the Annual.
