(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Had 3 VERIZON calls.
Made 4 customers laugh.
Successfully activated 3 Verizon Bundles.
NO missed punches all day!
Found a Duplicate Subscription.
Worked on an Error 41.
Answered 3 questions in Teams.
Checked an IP Address for Blacklist.
Used the Bundle Calculator.
Calmed down an angry customer.
Added 2 Mastercases to your Interactions
Suggested something to watch on Disney+
KUDDOS Call!
Had a customer excited to do the survey!
Saved 2 customers from cancelling.
First Call Resolution!
Spoke to 3 customers with a last name starting with "S"
Educated the customer on saving money with the Annual.
Came back on time from breaks.
Educated the customer on Self-Service.
Get a customer to tell a joke.
Contacted Internal Support.
Successfully walked a customer through cancelling.
