(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Successfully walked a customer through cancelling.
Contacted Internal Support.
Found a Duplicate Subscription.
KUDDOS Call!
Calmed down an angry customer.
Get a customer to tell a joke.
Spoke to 3 customers with a last name starting with "S"
Suggested something to watch on Disney+
NO missed punches all day!
First Call Resolution!
Educated the customer on Self-Service.
Checked an IP Address for Blacklist.
Used the Bundle Calculator.
Made 4 customers laugh.
Came back on time from breaks.
Clocked in on time!
Saved 2 customers from cancelling.
Had a customer excited to do the survey!
Worked on an Error 41.
Had 3 VERIZON calls.
Added 2 Mastercases to your Interactions
Answered 3 questions in Teams.
Educated the customer on saving money with the Annual.