Used thewordFantastic!UpdatedTravelPlansCelebratedwith theCMUsedLink''d tofindanswerTookPaymentfor CMRedeemedCBBCM askedfor a PIFamountHeard ababy or dogin thebackgroundAmazedyourselfyou wereso peppy!Know thiscall was aGreatGreat!CM toldme I hadbeen justgreat!AnsweredquestionaboutstatementShared alaugh withmycustomerGreatacknowldgat the righttime!Maintainedgreatenergythru callHelpedwith CashAdvance?Used Linkto find myanswer!Definitelyscored aGreat Greaton call!Went theextra mileto make iteasy!Transferredcall toBillingAssistanceTrnsfrdCM toCMAReallyconnectedwith acustomerCongrat.CM forCBBearnedUsedPositivewordchoices!Used thewordFantastic!UpdatedTravelPlansCelebratedwith theCMUsedLink''d tofindanswerTookPaymentfor CMRedeemedCBBCM askedfor a PIFamountHeard ababy or dogin thebackgroundAmazedyourselfyou wereso peppy!Know thiscall was aGreatGreat!CM toldme I hadbeen justgreat!AnsweredquestionaboutstatementShared alaugh withmycustomerGreatacknowldgat the righttime!Maintainedgreatenergythru callHelpedwith CashAdvance?Used Linkto find myanswer!Definitelyscored aGreat Greaton call!Went theextra mileto make iteasy!Transferredcall toBillingAssistanceTrnsfrdCM toCMAReallyconnectedwith acustomerCongrat.CM forCBBearnedUsedPositivewordchoices!

Energize your calls and Shine!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the word Fantastic!
  2. Updated Travel Plans
  3. Celebrated with the CM
  4. Used Link''d to find answer
  5. Took Payment for CM
  6. Redeemed CBB
  7. CM asked for a PIF amount
  8. Heard a baby or dog in the background
  9. Amazed yourself you were so peppy!
  10. Know this call was a Great Great!
  11. CM told me I had been just great!
  12. Answered question about statement
  13. Shared a laugh with my customer
  14. Great acknowldg at the right time!
  15. Maintained great energy thru call
  16. Helped with Cash Advance ?
  17. Used Link to find my answer!
  18. Definitely scored a Great Great on call!
  19. Went the extra mile to make it easy!
  20. Transferred call to Billing Assistance
  21. Trnsfrd CM to CMA
  22. Really connected with a customer
  23. Congrat. CM for CBB earned
  24. Used Positive word choices!