(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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B-Up-sell a Trenta
cold brew
O-Find out a customer's dog's name.
I-Find a customer going on a trip
N-Greet 10+ Cafe Customers in one shift
B-Give a compliment to a customer
G-Up-sell 5
espresso shots
in one shift
B-Find someone who has lived here 10+ years
G-Sing Happy Birthday to a customer
N-Up-sell 3 avocado spreads in one shift
N-Tell another partner why you're grateful for them
I-Thank a customer by name
G-Recommend
and Up-sell a pastry
N-Tell a customer about Starbucks Rewards
O-Drive Time 55 seconds or below
O-Recite sleeve standard to shift
G-Find and greet a customer with the first letter F in their name
G-Sell a pound of coffee to a customer
O-Say your name every time you DTO during a shift
O-Ask a mobile customer
to give a good review on the survey
I-Explain
espresso bar
sequence to
shift
I-Recommend
your favorite drink to a
customer
B-
Recite a standard
to a shift and go tell a partner about it
I-Get to know
a new customer's name in the DT
B-Recommend a drink to a customer and they go with it