(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Change an address after having returned mail
Set up autopay in the state of FL
Speak to a CM in Idaho
Secure TDU in the state of MA and remembered not to offer autopay
Use a clarifying question to determine if CM is requesting a DNC
Use KHUB to find an answer to a question while on a call
Gain a contact on an outbound call by asking for a spouse
Educated customer on where to locate routing and account number on their check
Set up a CUP
Set up autopay in the state of NY
If this is the first time that they have been late, acknowledge their great payment history with us
Set up autopay after CM makes payment with debit card
Add PTP from a pending payment
Use an assumptive approach to set up autopay
Add both a cell number and an email address on the same account
Read the payment scripting EXACTLY how it appears on the screen
CM says their check was lost in the mail and you secure payment over the phone
Use an assumptive approach for a check by phone payment
Discuss alternate sources of funds after CM states they lost their job
Set up autopay after CM pays balance in full
Use a rebuttal to secure autopay
Cm requests late fee waiver and you don’t remove it until after payment or PTP is submitted
CM pays PDU today and you post date the remaining amount of TDU by due date
Provide CM with a benefit of paying over the phone instead of a different method