It means theywere logged intothe accountwhen theyreached out forsupportYesKnowledge/Quick TextsPII -OverviewFull BankAccountNumberCash App{Security -SharingCustomerInfo}Cash App{PIIProvided -Add On}Lying/Embellishingthe SituationDriver’sLicense/GovernmentIDFalse$CashtagTrueRisk -DeletingPIIAdvisingCustomerson How toGet AroundThemSSNWhen ourcustomerexplicitlyprovides it"When indoubt,don't giveit out!"FullNamePhoneNumberor EmailAddressNoDisplayName &$CashtagOnlyWhen itmatchestheir displaynamePINGeneralQuestionsIt means theywere logged intothe accountwhen theyreached out forsupportYesKnowledge/Quick TextsPII -OverviewFull BankAccountNumberCash App{Security -SharingCustomerInfo}Cash App{PIIProvided -Add On}Lying/Embellishingthe SituationDriver’sLicense/GovernmentIDFalse$CashtagTrueRisk -DeletingPIIAdvisingCustomerson How toGet AroundThemSSNWhen ourcustomerexplicitlyprovides it"When indoubt,don't giveit out!"FullNamePhoneNumberor EmailAddressNoDisplayName &$CashtagOnlyWhen itmatchestheir displaynamePINGeneralQuestions

Cash Voice PII/P0 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It means they were logged into the account when they reached out for support
  2. Yes
  3. Knowledge/ Quick Texts
  4. PII - Overview
  5. Full Bank Account Number
  6. Cash App {Security - Sharing Customer Info}
  7. Cash App {PII Provided - Add On}
  8. Lying/ Embellishing the Situation
  9. Driver’s License/ Government ID
  10. False
  11. $Cashtag
  12. True
  13. Risk - Deleting PII
  14. Advising Customers on How to Get Around Them
  15. SSN
  16. When our customer explicitly provides it
  17. "When in doubt, don't give it out!"
  18. Full Name
  19. Phone Number or Email Address
  20. No
  21. Display Name & $Cashtag Only
  22. When it matches their display name
  23. PIN
  24. General Questions