FullNameIt means theywere logged intothe accountwhen theyreached out forsupportTrueCash App{PIIProvided -Add On}FalseLying/Embellishingthe SituationWhen ourcustomerexplicitlyprovides it"When indoubt,don't giveit out!"AdvisingCustomerson How toGet AroundThemCash App{Security -SharingCustomerInfo}Full BankAccountNumberSSN$CashtagKnowledge/Quick TextsDisplayName &$CashtagOnlyWhen itmatchestheir displaynameRisk -DeletingPIIYesGeneralQuestionsPINPhoneNumberor EmailAddressDriver’sLicense/GovernmentIDPII -OverviewNoFullNameIt means theywere logged intothe accountwhen theyreached out forsupportTrueCash App{PIIProvided -Add On}FalseLying/Embellishingthe SituationWhen ourcustomerexplicitlyprovides it"When indoubt,don't giveit out!"AdvisingCustomerson How toGet AroundThemCash App{Security -SharingCustomerInfo}Full BankAccountNumberSSN$CashtagKnowledge/Quick TextsDisplayName &$CashtagOnlyWhen itmatchestheir displaynameRisk -DeletingPIIYesGeneralQuestionsPINPhoneNumberor EmailAddressDriver’sLicense/GovernmentIDPII -OverviewNo

Cash Voice PII/P0 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Full Name
  2. It means they were logged into the account when they reached out for support
  3. True
  4. Cash App {PII Provided - Add On}
  5. False
  6. Lying/ Embellishing the Situation
  7. When our customer explicitly provides it
  8. "When in doubt, don't give it out!"
  9. Advising Customers on How to Get Around Them
  10. Cash App {Security - Sharing Customer Info}
  11. Full Bank Account Number
  12. SSN
  13. $Cashtag
  14. Knowledge/ Quick Texts
  15. Display Name & $Cashtag Only
  16. When it matches their display name
  17. Risk - Deleting PII
  18. Yes
  19. General Questions
  20. PIN
  21. Phone Number or Email Address
  22. Driver’s License/ Government ID
  23. PII - Overview
  24. No