FalseWhen itmatchestheir displayname"When indoubt,don't giveit out!"FullNamePhoneNumberor EmailAddressWhen ourcustomerexplicitlyprovides itYesAdvisingCustomerson How toGet AroundThemGeneralQuestionsRisk -DeletingPII$CashtagIt means theywere logged intothe accountwhen theyreached out forsupportCash App{PIIProvided -Add On}DisplayName &$CashtagOnlyFull BankAccountNumberDriver’sLicense/GovernmentIDNoPII -OverviewLying/Embellishingthe SituationTrueSSNCash App{Security -SharingCustomerInfo}PINKnowledge/Quick TextsFalseWhen itmatchestheir displayname"When indoubt,don't giveit out!"FullNamePhoneNumberor EmailAddressWhen ourcustomerexplicitlyprovides itYesAdvisingCustomerson How toGet AroundThemGeneralQuestionsRisk -DeletingPII$CashtagIt means theywere logged intothe accountwhen theyreached out forsupportCash App{PIIProvided -Add On}DisplayName &$CashtagOnlyFull BankAccountNumberDriver’sLicense/GovernmentIDNoPII -OverviewLying/Embellishingthe SituationTrueSSNCash App{Security -SharingCustomerInfo}PINKnowledge/Quick Texts

Cash Voice PII/P0 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. False
  2. When it matches their display name
  3. "When in doubt, don't give it out!"
  4. Full Name
  5. Phone Number or Email Address
  6. When our customer explicitly provides it
  7. Yes
  8. Advising Customers on How to Get Around Them
  9. General Questions
  10. Risk - Deleting PII
  11. $Cashtag
  12. It means they were logged into the account when they reached out for support
  13. Cash App {PII Provided - Add On}
  14. Display Name & $Cashtag Only
  15. Full Bank Account Number
  16. Driver’s License/ Government ID
  17. No
  18. PII - Overview
  19. Lying/ Embellishing the Situation
  20. True
  21. SSN
  22. Cash App {Security - Sharing Customer Info}
  23. PIN
  24. Knowledge/ Quick Texts