ExcellenceCustomerSmileProudGreetAvailableCalmFriendlyPositiveCarryProductMerchandise OnlineAssistanceProactiveMannersDoubleCheckHelpfulServiceListenThankyouReturnPleaseAttitudeDisplayPayMayIPriorityAssertiveKindnessShowSuggestExcellenceCustomerSmileProudGreetAvailableCalmFriendlyPositiveCarryProductMerchandise OnlineAssistanceProactiveMannersDoubleCheckHelpfulServiceListenThankyouReturnPleaseAttitudeDisplayPayMayIPriorityAssertiveKindnessShowSuggest

Customer Service Vocabulary - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Excellence
  2. Customer
  3. Smile
  4. Proud
  5. Greet
  6. Available
  7. Calm
  8. Friendly
  9. Positive
  10. Carry
  11. Product
  12. Merchandise
  13. Online
  14. Assistance
  15. Proactive
  16. Manners
  17. Double Check
  18. Helpful
  19. Service
  20. Listen
  21. Thank you
  22. Return
  23. Please
  24. Attitude
  25. Display
  26. Pay
  27. May I
  28. Priority
  29. Assertive
  30. Kindness
  31. Show
  32. Suggest