Assertive SmilePositiveListenCustomerExcellenceAvailableAttitudeDoubleCheckReturnDisplaySuggestAssistanceProductFriendlyHelpfulMayIPayThankyouCalmOnlineProudMannersCarryKindnessServiceMerchandise PleaseShowProactivePriorityGreetAssertiveSmilePositiveListenCustomerExcellenceAvailableAttitudeDoubleCheckReturnDisplaySuggestAssistanceProductFriendlyHelpfulMayIPayThankyouCalmOnlineProudMannersCarryKindnessServiceMerchandise PleaseShowProactivePriorityGreet

Customer Service Vocabulary - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assertive
  2. Smile
  3. Positive
  4. Listen
  5. Customer
  6. Excellence
  7. Available
  8. Attitude
  9. Double Check
  10. Return
  11. Display
  12. Suggest
  13. Assistance
  14. Product
  15. Friendly
  16. Helpful
  17. May I
  18. Pay
  19. Thank you
  20. Calm
  21. Online
  22. Proud
  23. Manners
  24. Carry
  25. Kindness
  26. Service
  27. Merchandise
  28. Please
  29. Show
  30. Proactive
  31. Priority
  32. Greet