Did I resolvewhat youcalled in for?OHNO!I want tosave youmoney!I willdefinitelyget thisresolved.VZW isthe bestcompanyever!I'm gladyou gotme today!What budgetwould workbest foryou?We LOVEhavingyou as acustomer!I wouldlove toreview youroptions!I'm sosorry tohearthat....What canI do tokeep you?What doyou likemost aboutVZW?Have awonderfulday/night!How doyou useyourphone?whatbrought youto VZWoriginally?What haschanged?That'sAMAZING!Awesome-sauce!I wouldlove tohelp youwith...Did youknow thatyou are ableto upgrade?Why areyouleavingus?How hasyourexperiencebeen withus?IunderstandWe reallyappreciateyou as acustomer!Did I resolvewhat youcalled in for?OHNO!I want tosave youmoney!I willdefinitelyget thisresolved.VZW isthe bestcompanyever!I'm gladyou gotme today!What budgetwould workbest foryou?We LOVEhavingyou as acustomer!I wouldlove toreview youroptions!I'm sosorry tohearthat....What canI do tokeep you?What doyou likemost aboutVZW?Have awonderfulday/night!How doyou useyourphone?whatbrought youto VZWoriginally?What haschanged?That'sAMAZING!Awesome-sauce!I wouldlove tohelp youwith...Did youknow thatyou are ableto upgrade?Why areyouleavingus?How hasyourexperiencebeen withus?IunderstandWe reallyappreciateyou as acustomer!

Customer Connection!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did I resolve what you called in for?
  2. OH NO!
  3. I want to save you money!
  4. I will definitely get this resolved.
  5. VZW is the best company ever!
  6. I'm glad you got me today!
  7. What budget would work best for you?
  8. We LOVE having you as a customer!
  9. I would love to review your options!
  10. I'm so sorry to hear that....
  11. What can I do to keep you?
  12. What do you like most about VZW?
  13. Have a wonderful day/night!
  14. How do you use your phone?
  15. what brought you to VZW originally?
  16. What has changed?
  17. That's AMAZING!
  18. Awesome-sauce!
  19. I would love to help you with...
  20. Did you know that you are able to upgrade?
  21. Why are you leaving us?
  22. How has your experience been with us?
  23. I understand
  24. We really appreciate you as a customer!