I'm sosorry tohearthat....Did youknow thatyou are ableto upgrade?whatbrought youto VZWoriginally?Why areyouleavingus?What canI do tokeep you?What budgetwould workbest foryou?Awesome-sauce!I wouldlove tohelp youwith...IunderstandOHNO!I'm gladyou gotme today!We reallyappreciateyou as acustomer!VZW isthe bestcompanyever!I willdefinitelyget thisresolved.How hasyourexperiencebeen withus?I want tosave youmoney!What doyou likemost aboutVZW?Did I resolvewhat youcalled in for?We LOVEhavingyou as acustomer!What haschanged?Have awonderfulday/night!I wouldlove toreview youroptions!That'sAMAZING!How doyou useyourphone?I'm sosorry tohearthat....Did youknow thatyou are ableto upgrade?whatbrought youto VZWoriginally?Why areyouleavingus?What canI do tokeep you?What budgetwould workbest foryou?Awesome-sauce!I wouldlove tohelp youwith...IunderstandOHNO!I'm gladyou gotme today!We reallyappreciateyou as acustomer!VZW isthe bestcompanyever!I willdefinitelyget thisresolved.How hasyourexperiencebeen withus?I want tosave youmoney!What doyou likemost aboutVZW?Did I resolvewhat youcalled in for?We LOVEhavingyou as acustomer!What haschanged?Have awonderfulday/night!I wouldlove toreview youroptions!That'sAMAZING!How doyou useyourphone?

Customer Connection!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm so sorry to hear that....
  2. Did you know that you are able to upgrade?
  3. what brought you to VZW originally?
  4. Why are you leaving us?
  5. What can I do to keep you?
  6. What budget would work best for you?
  7. Awesome-sauce!
  8. I would love to help you with...
  9. I understand
  10. OH NO!
  11. I'm glad you got me today!
  12. We really appreciate you as a customer!
  13. VZW is the best company ever!
  14. I will definitely get this resolved.
  15. How has your experience been with us?
  16. I want to save you money!
  17. What do you like most about VZW?
  18. Did I resolve what you called in for?
  19. We LOVE having you as a customer!
  20. What has changed?
  21. Have a wonderful day/night!
  22. I would love to review your options!
  23. That's AMAZING!
  24. How do you use your phone?