"I need tospeak to amanager"How wouldyou like yourcash?"Green billsplease""You havethe winninglotterynumbers?"Membercalls youbaby, honey,sweetie,sugar, etc.MemMemberrefuses towear amask"Whycan't I justcash it?"Any extramoney intheback?"Memberwants smallbills thenswitches tolargeLunchtimemissed orswitchedAsk foraccess #and gettold PIN #Memberwants largebills thenswitches tosmall"I need tocash thendepositthis check"Mbrcomplainslobby closedSAT.Memberdoesn'trememberPINTCR jamsdue tocashdeposit"I need toapply fora creditcard""Givingaway freemoney?""I want totalk aboutamortgage""They'venever heldmy checkbefore!"Memberasks fordebit cardin DT"I needto applyfor a loanMbr comesin withsunglassesGivenincorrect infofor cashierscheckReceivefolded upmoney fora depositMbr requestover $3000in DTReceived agoodreview orcomplimentMembercomes upwhile onphone"I can'thear withthesemask""Whatsforlunch?"Mbr askfortransactionwith no IDSwipescard,doesn'tenter pinCall SOCfor a level7 or 9Receiveda poorreview orcomplaint"I need amoneyorder"Memberdoesn't knowcash depositamountMembergoes towrong telleror officeMemberwears maskbelow noseMemberrecords orwrites yourname down"Do youhave abathroom?""I want toopen abusinessaccount"I havemy socialas a IDHas my taxreturn/stimulusdeposited yetMbrcomplainsabout nonNFCUissuesMbr leans oncounter/getssuper closeDepositof allonesNon mbrdepositswith nombr info"Can youadd somezeros tothat?"MemberleavesIDPaying acharge off/reopenaccountMbr askto verifya checkMembercomes inwithoutmaskSwipeCardPlease."Inserts it"You havetocompletea CTRPulls up todrive thruandimmediatelybuzzes"I need tospeak to amanager"How wouldyou like yourcash?"Green billsplease""You havethe winninglotterynumbers?"Membercalls youbaby, honey,sweetie,sugar, etc.MemMemberrefuses towear amask"Whycan't I justcash it?"Any extramoney intheback?"Memberwants smallbills thenswitches tolargeLunchtimemissed orswitchedAsk foraccess #and gettold PIN #Memberwants largebills thenswitches tosmall"I need tocash thendepositthis check"Mbrcomplainslobby closedSAT.Memberdoesn'trememberPINTCR jamsdue tocashdeposit"I need toapply fora creditcard""Givingaway freemoney?""I want totalk aboutamortgage""They'venever heldmy checkbefore!"Memberasks fordebit cardin DT"I needto applyfor a loanMbr comesin withsunglassesGivenincorrect infofor cashierscheckReceivefolded upmoney fora depositMbr requestover $3000in DTReceived agoodreview orcomplimentMembercomes upwhile onphone"I can'thear withthesemask""Whatsforlunch?"Mbr askfortransactionwith no IDSwipescard,doesn'tenter pinCall SOCfor a level7 or 9Receiveda poorreview orcomplaint"I need amoneyorder"Memberdoesn't knowcash depositamountMembergoes towrong telleror officeMemberwears maskbelow noseMemberrecords orwrites yourname down"Do youhave abathroom?""I want toopen abusinessaccount"I havemy socialas a IDHas my taxreturn/stimulusdeposited yetMbrcomplainsabout nonNFCUissuesMbr leans oncounter/getssuper closeDepositof allonesNon mbrdepositswith nombr info"Can youadd somezeros tothat?"MemberleavesIDPaying acharge off/reopenaccountMbr askto verifya checkMembercomes inwithoutmaskSwipeCardPlease."Inserts it"You havetocompletea CTRPulls up todrive thruandimmediatelybuzzes

MSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I need to speak to a manager"
  2. How would you like your cash? "Green bills please"
  3. "You have the winning lottery numbers?"
  4. Mem
    Member calls you baby, honey, sweetie, sugar, etc.
  5. Member refuses to wear a mask
  6. "Why can't I just cash it?
  7. "Any extra money in the back?"
  8. Member wants small bills then switches to large
  9. Lunch time missed or switched
  10. Ask for access # and get told PIN #
  11. Member wants large bills then switches to small
  12. "I need to cash then deposit this check"
  13. Mbr complains lobby closed SAT.
  14. Member doesn't remember PIN
  15. TCR jams due to cash deposit
  16. "I need to apply for a credit card"
  17. "Giving away free money?"
  18. "I want to talk about a mortgage"
  19. "They've never held my check before!"
  20. Member asks for debit card in DT
  21. "I need to apply for a loan
  22. Mbr comes in with sunglasses
  23. Given incorrect info for cashiers check
  24. Receive folded up money for a deposit
  25. Mbr request over $3000 in DT
  26. Received a good review or compliment
  27. Member comes up while on phone
  28. "I can't hear with these mask"
  29. "Whats for lunch?"
  30. Mbr ask for transaction with no ID
  31. Swipes card, doesn't enter pin
  32. Call SOC for a level 7 or 9
  33. Received a poor review or complaint
  34. "I need a money order"
  35. Member doesn't know cash deposit amount
  36. Member goes to wrong teller or office
  37. Member wears mask below nose
  38. Member records or writes your name down
  39. "Do you have a bathroom?"
  40. "I want to open a business account"
  41. I have my social as a ID
  42. Has my tax return/stimulus deposited yet
  43. Mbr complains about non NFCU issues
  44. Mbr leans on counter/gets super close
  45. Deposit of all ones
  46. Non mbr deposits with no mbr info
  47. "Can you add some zeros to that?"
  48. Member leaves ID
  49. Paying a charge off/ reopen account
  50. Mbr ask to verify a check
  51. Member comes in without mask
  52. Swipe Card Please. "Inserts it"
  53. You have to complete a CTR
  54. Pulls up to drive thru and immediately buzzes