"I want totalk aboutamortgage""I need toapply fora creditcard"Membercomes upwhile onphoneMemberrecords orwrites yourname downMemberrefuses towear amaskMbrcomplainslobby closedSAT.Memberdoesn't knowcash depositamountSwipescard,doesn'tenter pinYou havetocompletea CTRMemberwears maskbelow noseReceived agoodreview orcomplimentMbr comesin withsunglasses"Can youadd somezeros tothat?"Mbr askto verifya checkHas my taxreturn/stimulusdeposited yet"I need amoneyorder"I havemy socialas a IDMbr askfortransactionwith no ID"I want toopen abusinessaccount"Depositof allones"I need tospeak to amanager"Membergoes towrong telleror officeReceiveda poorreview orcomplaint"Do youhave abathroom?"Mbr leans oncounter/getssuper closeMemberdoesn'trememberPIN"Whycan't I justcash it?TCR jamsdue tocashdepositMemberwants largebills thenswitches tosmallLunchtimemissed orswitchedMemberasks fordebit cardin DT"You havethe winninglotterynumbers?"Memberwants smallbills thenswitches tolarge"I need tocash thendepositthis check""Whatsforlunch?"Membercalls youbaby, honey,sweetie,sugar, etc.MemSwipeCardPlease."Inserts it""Any extramoney intheback?"Ask foraccess #and gettold PIN #MemberleavesIDCall SOCfor a level7 or 9Pulls up todrive thruandimmediatelybuzzes"They'venever heldmy checkbefore!"Mbrcomplainsabout nonNFCUissues"Givingaway freemoney?""I needto applyfor a loanReceivefolded upmoney fora deposit"I can'thear withthesemask"How wouldyou like yourcash?"Green billsplease"Mbr requestover $3000in DTGivenincorrect infofor cashierscheckMembercomes inwithoutmaskNon mbrdepositswith nombr infoPaying acharge off/reopenaccount"I want totalk aboutamortgage""I need toapply fora creditcard"Membercomes upwhile onphoneMemberrecords orwrites yourname downMemberrefuses towear amaskMbrcomplainslobby closedSAT.Memberdoesn't knowcash depositamountSwipescard,doesn'tenter pinYou havetocompletea CTRMemberwears maskbelow noseReceived agoodreview orcomplimentMbr comesin withsunglasses"Can youadd somezeros tothat?"Mbr askto verifya checkHas my taxreturn/stimulusdeposited yet"I need amoneyorder"I havemy socialas a IDMbr askfortransactionwith no ID"I want toopen abusinessaccount"Depositof allones"I need tospeak to amanager"Membergoes towrong telleror officeReceiveda poorreview orcomplaint"Do youhave abathroom?"Mbr leans oncounter/getssuper closeMemberdoesn'trememberPIN"Whycan't I justcash it?TCR jamsdue tocashdepositMemberwants largebills thenswitches tosmallLunchtimemissed orswitchedMemberasks fordebit cardin DT"You havethe winninglotterynumbers?"Memberwants smallbills thenswitches tolarge"I need tocash thendepositthis check""Whatsforlunch?"Membercalls youbaby, honey,sweetie,sugar, etc.MemSwipeCardPlease."Inserts it""Any extramoney intheback?"Ask foraccess #and gettold PIN #MemberleavesIDCall SOCfor a level7 or 9Pulls up todrive thruandimmediatelybuzzes"They'venever heldmy checkbefore!"Mbrcomplainsabout nonNFCUissues"Givingaway freemoney?""I needto applyfor a loanReceivefolded upmoney fora deposit"I can'thear withthesemask"How wouldyou like yourcash?"Green billsplease"Mbr requestover $3000in DTGivenincorrect infofor cashierscheckMembercomes inwithoutmaskNon mbrdepositswith nombr infoPaying acharge off/reopenaccount

MSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I want to talk about a mortgage"
  2. "I need to apply for a credit card"
  3. Member comes up while on phone
  4. Member records or writes your name down
  5. Member refuses to wear a mask
  6. Mbr complains lobby closed SAT.
  7. Member doesn't know cash deposit amount
  8. Swipes card, doesn't enter pin
  9. You have to complete a CTR
  10. Member wears mask below nose
  11. Received a good review or compliment
  12. Mbr comes in with sunglasses
  13. "Can you add some zeros to that?"
  14. Mbr ask to verify a check
  15. Has my tax return/stimulus deposited yet
  16. "I need a money order"
  17. I have my social as a ID
  18. Mbr ask for transaction with no ID
  19. "I want to open a business account"
  20. Deposit of all ones
  21. "I need to speak to a manager"
  22. Member goes to wrong teller or office
  23. Received a poor review or complaint
  24. "Do you have a bathroom?"
  25. Mbr leans on counter/gets super close
  26. Member doesn't remember PIN
  27. "Why can't I just cash it?
  28. TCR jams due to cash deposit
  29. Member wants large bills then switches to small
  30. Lunch time missed or switched
  31. Member asks for debit card in DT
  32. "You have the winning lottery numbers?"
  33. Member wants small bills then switches to large
  34. "I need to cash then deposit this check"
  35. "Whats for lunch?"
  36. Mem
    Member calls you baby, honey, sweetie, sugar, etc.
  37. Swipe Card Please. "Inserts it"
  38. "Any extra money in the back?"
  39. Ask for access # and get told PIN #
  40. Member leaves ID
  41. Call SOC for a level 7 or 9
  42. Pulls up to drive thru and immediately buzzes
  43. "They've never held my check before!"
  44. Mbr complains about non NFCU issues
  45. "Giving away free money?"
  46. "I need to apply for a loan
  47. Receive folded up money for a deposit
  48. "I can't hear with these mask"
  49. How would you like your cash? "Green bills please"
  50. Mbr request over $3000 in DT
  51. Given incorrect info for cashiers check
  52. Member comes in without mask
  53. Non mbr deposits with no mbr info
  54. Paying a charge off/ reopen account