SaveAttemptNewChatTrialAccountsavedIncrementalRevenueSaveattemptLearnednewproductknowledgeProPraiseCross-ProductrevenueCodeFireSubject linesupdated/callsloggedInstructionsUpdatedPlanUpgradeCodeRedDe-escalateda pro5 accountupgradeemails orcallsAccountcheck-in callAdd-onUpgradeInstructionsUpdatedAccountcheck-in callCodeRedMetricsUpdatedAdd-OnUpgradeTier 2EmailLeft atscheduledtimeSaveAttemptNewChatTrialAccountsavedIncrementalRevenueSaveattemptLearnednewproductknowledgeProPraiseCross-ProductrevenueCodeFireSubject linesupdated/callsloggedInstructionsUpdatedPlanUpgradeCodeRedDe-escalateda pro5 accountupgradeemails orcallsAccountcheck-in callAdd-onUpgradeInstructionsUpdatedAccountcheck-in callCodeRedMetricsUpdatedAdd-OnUpgradeTier 2EmailLeft atscheduledtime

Client Success Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Save Attempt
  2. New Chat Trial
  3. Account saved
  4. Incremental Revenue
  5. Save attempt
  6. Learned new product knowledge
  7. Pro Praise
  8. Cross-Product revenue
  9. Code Fire
  10. Subject lines updated/calls logged
  11. Instructions Updated
  12. Plan Upgrade
  13. Code Red
  14. De-escalated a pro
  15. 5 account upgrade emails or calls
  16. Account check-in call
  17. Add-on Upgrade
  18. Instructions Updated
  19. Account check-in call
  20. Code Red
  21. Metrics Updated
  22. Add-On Upgrade
  23. Tier 2 Email
  24. Left at scheduled time