Accountcheck-in callInstructionsUpdatedCross-ProductrevenueCodeRed5 accountupgradeemails orcallsTier 2EmailLearnednewproductknowledgeAccountsavedDe-escalateda proProPraiseSaveAttemptAdd-OnUpgradeNewChatTrialIncrementalRevenueAdd-onUpgradeCodeFireAccountcheck-in callSubject linesupdated/callsloggedInstructionsUpdatedLeft atscheduledtimePlanUpgradeSaveattemptMetricsUpdatedCodeRedAccountcheck-in callInstructionsUpdatedCross-ProductrevenueCodeRed5 accountupgradeemails orcallsTier 2EmailLearnednewproductknowledgeAccountsavedDe-escalateda proProPraiseSaveAttemptAdd-OnUpgradeNewChatTrialIncrementalRevenueAdd-onUpgradeCodeFireAccountcheck-in callSubject linesupdated/callsloggedInstructionsUpdatedLeft atscheduledtimePlanUpgradeSaveattemptMetricsUpdatedCodeRed

Client Success Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account check-in call
  2. Instructions Updated
  3. Cross-Product revenue
  4. Code Red
  5. 5 account upgrade emails or calls
  6. Tier 2 Email
  7. Learned new product knowledge
  8. Account saved
  9. De-escalated a pro
  10. Pro Praise
  11. Save Attempt
  12. Add-On Upgrade
  13. New Chat Trial
  14. Incremental Revenue
  15. Add-on Upgrade
  16. Code Fire
  17. Account check-in call
  18. Subject lines updated/calls logged
  19. Instructions Updated
  20. Left at scheduled time
  21. Plan Upgrade
  22. Save attempt
  23. Metrics Updated
  24. Code Red